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Grade 16

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CLOSE DATE

12 / 31 / 2023

SUMMARY

Public Safety Dispatchers support public safety agencies by receiving emergency and non-emergency telephone and radio messages in a communication center, entering all requests for service into the computer aided dispatch (CAD), and dispatching public safety personnel as warranted.

Employees in this job class provide information and referrals to citizens for non-emergency calls. Work is performed in a call center setting and employees operate a technological work station to include the simultaneous operation of multiple computer monitors, video monitors, telephones, two-way-radios, etc.

Public Safety Dispatchers do not supervise others. Work is reviewed by the shift supervisor by playing back recorded calls and checking records for accuracy and correctness.

TYPICAL JOB DUTIES :

• Answers and manages calls to allow effective communication and response of emergency responders (i.e., police, fire, emergency medical services (EMS)) for citizens during emergency situations.
• Provides information and referrals to citizens, public safety personnel, media, etc. by responding to calls involving non-emergency situations.
• Operates technology-based work station that includes multiple video monitors, multiple software programs running simultaneously, a personal computer, phone lines, headsets, and alarm boards in order to receive, forward, and monitor calls for services.
• Dispatches public safety personnel (i.e., police, fire, and medical emergency) and informs responding units of pertinent information regarding emergency situations.
• Monitors responses of public safety personnel and activities of other dispatchers to track progress, maintain communications, and ensure personnel safety.
• Accesses and maintains suspect and / or incident information by running database queries, updating databases, completing reports / logs, and filing documentation.
• Monitors the functions of the detention center and ensures inmate safety and well-being.
• Trains new employees, interns, or temporary employees how to perform the job to ensure employees are able to appropriately handle emergency calls and provide citizen and emergency personnel with necessary information.
• Performs miscellaneous duties such as attending meetings, handling incoming and outgoing monies for reports, monitoring the weather, and updating information.
• Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and / or guidelines.

MINIMUM QUALIFICATIONS :

The following Minimum Qualifications are required for this job. You must demonstrate possession of these qualifications by providing a detailed description of your related experience in the work history section of your application.

Please note that replicating or restating these minimum qualifications or the information from the Personnel Board’s job description as your own work experience will result in your disqualification.

Please describe your work experience in your own words to represent the work you have performed that is related to the minimum qualifications for this job.

• Experience in a customer service-oriented position (e.g., interacting with people, providing information and / or a service).
• No felony convictions or misdemeanors involving violent offenses or issues of moral turpitude.
• Willing to submit to a general and criminal background check.
• Willing to work an 8- or 12-hour shift on any shift or day (e.g., nights, weekends, holidays) and overtime as needed.

PREFERRED QUALIFICATIONS :

• Experience as a public safety dispatcher.
• Emergency Medical Dispatch (EMD) certification.
• Emergency Fire Dispatch (EFD) certification.
• Emergency Police Dispatch (EPD) certification.
• National Crime Information Center (NCIC) certification.
• Cardiopulmonary Resuscitation (CPR) certification.

COMPETENCIES :

• Adaptability & Flexibility.
• Computer & Technology Operations.
• Creativity & Innovation.
• Customer Service.
• Learning & Memory.
• Oral Communication & Comprehension.
• Physical Abilities.
• Planning & Organizing.
• Problem Solving & Decision Making.
• Professionalism & Integrity.
• Researching & Referencing.
• Reviewing, Inspecting & Auditing.
• Self-Management & Initiative.
• Sensory Abilities.
• Teamwork & Interpersonal.
• Technical & Job-Specific Knowledge.
• Technical Skills.
• Training & Facilitation.
• Written Communication & Comprehension.

CRITICAL KNOWLEDGES :

• Knowledge of applicable local, state and federal laws, rules and regulations for dealing with confidential case material.
• Knowledge of appropriate citizen interactions when dealing with the public.
• Knowledge of basic law enforcement terminology.
• Knowledge of dispatch codes used in dispatching public safety information.
• Knowledge of public safety terminology used by public safety agencies.
• Knowledge of the geography of the jurisdiction, including landmarks, street numbers / names, boundaries, etc., and basic familiarity with surrounding area.

WORK ENVIRONMENT :

Work is conducted almost exclusively indoors in a call center setting. Work involves use of standard office equipment, such as computer, phone, copier, etc.

Job requires working holidays, overtime (e.g., in the morning, during lunch, or after normal working hours), and / or nights.

PHYSICAL DEMANDS :

Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods.

DISCLAIMER : This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.

SPECIAL ACCOMMODATIONS

AN EQUAL OPPORTUNITY EMPLOYER

The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best qualified persons available.

The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employment decisions are made by the Merit System municipality or governmental agency in which the position exists. Each Merit System municipality, agency, or jurisdiction administers its own equal employment opportunity programs in compliance with applicable state and / or federal laws and regulations.

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater.

Job Description :

COTA is seeking an experienced PR & Communications Manager to assist the Director of Public Relations in media relations and communications strategy.

It is encouraged applicants have at least 4 years of experience developing public relations and communications materials, as well as at least 2 years of strategic communications experience, hosting media fam tours, pitching to media, and creative content strategy in the sports and entertainment indusrty.

Additionally, applicants should have some leadership experience and thrive in a collaborative and creative atmosphere.

Responsibilities :

• Media relations, including outreach, pitching, on-site handling, and credentialling.
• PR and communications strategy development for more targeted and COTA-owned projects, such as Peppermint Parkway, COTA Karting, Cars & Coffee, and Bike Night.
• Identify and create story angles as part of larger public relations strategy
• Content development for high-level interviews.
• Assisting with crisis communications strategy.
• Developing an annual media event and owning the strategy and production.
• Influencer / celebrity / VIP relations including outreach, credentialling and ticketing.
• Help delegate to coordinators and interns.

Candidate Background and Abilities :

• Bachelor's degree in public relations, marketing, communications, or journalism
• Excellent understanding of public relations field and sports / entertainment industry
• Excellent writing and editing skills : attention to detail and brand voice
• Ability to collaborate with team and lead projects with multiple team members in a fast-paced environment
• Strategic thinker with strong project management skills willing to learn something new every day
• Highly professional demeanor, able to work successfully with a wide variety of constituents including sponsors, vendors, media, volunteers and professional consultants

Preferred Experience :

• Master's degree in public relations, communications, or related field
• Experience working with high-profile entertainment clients and / or the music industry

EQUAL EMPLOYMENT OPPORTUNITY :

COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Our team consists of program managers who lead complex, multidisciplinary projects, ushering

projects through the entire lifecycle - managing schedules, identifying risks and clearly

communicating goals to project stakeholders. Projects often span offices, time zones and

hemispheres, and it’s up to these program managers to keep all the players coordinated on the

project's progress and deadlines.

Overall Responsibilities :

Assist program managers in the development of various outreach programs, which includes

coordination of event logistics, scheduling, preparing documentation, tracking, and reporting

• Secure and book suitable venue or location for events / workshops
• Coordinate venue management, caterers, stand designers, collateral, contractors and

equipment hire

• Partner with our clients to coordinate details of events
• Communicate with external and internal guests on outreach programs
• Partner with PgMs on tasks regarding faculty funding programs

Required Skills :

• Strong organizational and project management skills; attention to detail
• Proficient in Google products (e.g., gmail, calendar, spreadsheets,

docs) - Autonomy and responsiveness; ability to take initiative

Ability to prioritize and multitask, and to positively contribute in a fast-paced and changing work

environment

• Experience working with and influencing senior engineers / stakeholders
• Exceptional written and verbal communication skills; sense of confidentiality, tact and

diplomacy

Enthusiasm, team spirit and exceptional customer service focus

Preferred Qualifications :

• Experience in program / event management a plus
• Experience managing multiple projects / events

Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

At Cognizant, beyond a competitive compensation package, we offer excellent benefits such as insurance (available from day 1 of employment), excellent work-life balance, 401k with matching component, ability to purchase Cognizant stock at a discount through the ESPP, and many other benefits.

As an inclusive environment embracing diversity, we have, for the second time, been named to the Forbes list of Best Employers for Diversity based on survey responses from our employees!

Benefits : Cognizant offers the following benefits, subject to eligibility requirements :

• Medical / Dental / Vision / Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term / Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer : The benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information, subject to applicable law.

Brilliant PR & Marketing, one of the most respected and rapidly growing agencies focused on family-oriented brands, seeks a REMOTE Public Relations & Business Development Intern, 15 hours a week to help support the agency’s growing, award-winning team.

Who We Are :

So what’s Brilliant all about? We are a unique PR agency, celebrating 15 years in business with over 25 team members who all work remotely across the US.

We give our team the resources they need to get their work done without having to sit in a cubicle or stuffy office. From costume contests to virtual happy hours and Slack GIFs, we prioritize connecting with each other and creating a sense of community.

Although we are remote, team members are expected to be available online during regular business hours, and there is occasional travel for events and trade shows.

What We Do :

Brilliant is in its second decade as a fully remote company and is one of the most respected agencies serving consumer lifestyle brands with a specific focus on products, brands, and services for families including baby and maternity, toys and games, tech, housewares, and food.

Our Dream Team Member :

• Excited about the prospect of not knowing what tomorrow will bring.
• Enjoys crossing things off your to-do list
• Resourceful, committed, and deliberate
• Reads media, scrolls TikTok, and enjoys spotting trends.
• Shares in brainstorms and isn’t afraid to come up with and try new ideas.
• Excited about building a strong career foundation to build from post graduation.
• Appreciates the art of public relations and all of the (sometimes crazy!) moving parts
• Passionate about influencer marketing.

Job Description :

We have three internship sessions Fall / Winter (August-December), Spring (January May), and Summer (May-August) and many interns end up staying for multiple sessions.

Active interns get first pick for the following semester internship spots! You may choose between a three or six month long internship, with the opportunity to extend if desired.

This isn’t an internship to organize files, it’s the one where you are truly integrated into a team to understand how it operates and the fundamentals of a strong career in PR.

With that, it is critical that interns can meet deadlines, respond to messages in a timely manner, and be proactive in communicating with their team.

Potential Responsibilities Include :

• Use technology platforms such as Google Drive, AirTable, Google, TikTok, Instagram, Seamless, LinkedIn and more to assist your team in, research, media and influencer relations, social media, content creation, and more
• Learn how to identify media / influencer targets and assist your team in building lists
• Building prospective client pitch lists.
• Help your team monitor and report media, influencer, and social coverage on behalf of clients and create monthly clippings reports
• Contribute creative ideas to team brainstorms for client campaigns, activations and events
• Improve your writing skills by drafting press materials and research material
• Maintenance and updating of critical databases / resources / reporting & sampling.
• Data entry and varied research to help with projects such as award submissions, event recommendations, planning events, and more
• Support the management of influencer campaigns on behalf of our clients
• Identify relevant influencers for promotion of our clients’ products and services
• Help draft initial outreach emails to potential influencers to pitch collaboration ideas and negotiate terms
• Assist in tracking the success of influencer campaigns using analytics tools and compiling data for analysis
• Provide general support to the influencer marketing team as needed, such as updating spreadsheets

Requirements Include :

• You must be a rising sophomore, junior or senior.
• Previous office internship experience required in the marketing space
• 3.0 GPA or above
• Commit at least 15 hours a week during our normal office hours or 8-5 in your time zone
• Excellent writing skills
• Social media savvy
• Strong organizational abilities
• Professional demeanor and a drive to succeed
• Eagerness to learn and willingness to ask questions
• Resourceful attitude and keen attention to detail

Prior to applying for this position, please contact your College or University Career Center and verify that you are eligible to receive College Credits for an Internship although accepting credit hours is not necessary to accept an offer.

If selected, Brilliant will reimburse you $250 each month for using your personal cell phone, computer, and home internet.

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Idea Peddler is looking for an experienced publicist who is proficient in strategizing and executing accounts on behalf of clients.

About You :

You have had the taste of agency life but want to work in a smaller team environment to gain more autonomy and grow quickly.

You're excited to work at a shop that has high-growth forecasts for the next year and want to go there with us. Our clients range from tourism destinations to state-run departments of health to consumer-packaged goods, so the ability to change gears quickly is key.

Most critically, you have a great attitude and a sense of adventure.

About the Role :

You will work with, and report to, the Associate Director, PR and Social Media to go above and beyond for our clients. You will immerse yourself in their businesses, operating in their best interest.

You will serve as an advocate for clients acting as a steward of their brand and consistently finding new ways to incorporate them into the organic media landscape.

Qualities needed :

• Minimum of a BA / BS degree and 3-5 years prior agency experience.
• Obsessed with detail and flawless execution of projects.
• Ability to multi-task and work across multiple accounts and pivot quickly in a changing business landscape.
• A firm understanding of the media landscape.
• Ability to distill client expectations and desires into actionable PR initiatives.
• Proven history managing client relations and developing strategies; serve as the first point of contact for client concerns and issues, escalating and involving senior leaders as needed.
• Proactively pitch media, ideating creative pitch angles, and creating opportunities to insert clients into cultural conversation with a proven track record of delivering high-quality PR stories in print, online, and broadcast.
• Experience executing and facilitating FAM / influencer trips, media meals, and events.
• Is confident in securing placements on behalf of a variety of clients including expert positioning, brand pieces, and other meaningful media.
• Holds strong relationships within industry contacts and clients.
• Possesses a strong command of their writing and editing skills
• Ability to assess client needs and work with senior leadership to identify growth opportunities within client services.

Skills that are a plus :

• Experience with travel / tourism, government, and / or public education campaigns.
• Knowledge of New Mexico, Texas, and California markets.
• Knowledge and proficiency in public relations and social media tools including Muck Rack, Critical Mention, Cision, and more.
• Basic knowledge of Microsoft Excel and PowerPoint.

About Idea Peddler

We're the rehab for big agency life. If you love doing smart and thoughtful work, but hate the big agency B.S., Idea Peddler might be the place for you.

With appreciative and purpose-driven clients, a caring and transparent team culture, and true work-life balance, Idea Peddler is a place where you can thrive based on your own drive;

a true meritocracy. In addition to having the chops to concept and execute campaigns flawlessly, curiosity, adventure, and a damn good attitude will carry you far here.

We are a team of self-starters who hold dear our core values of adventure, accountability, discernment, motivation and no B.

S. As part of our team, you will be rewarded for hard work and have immediate access to a robust benefits package that includes health, eye and dental benefits;

401k matching; unlimited paid time off; tech kit; health club stipend; cell phone credit; catered weekly meal; recurring educational opportunities and more.

Idea Peddler, founded in 2011, is a full-service agency operating on a hybrid work model that offers big agency expertise with boutique agency service.

We create bespoke campaigns that deliver on clients' unique goals and follow through with exceptional execution. In uncertain times, ideas win.

Ideas that inspire. Ideas that shift behavior. And ideas that create growth. Idea Peddler holds true to the promise of doing good work for nice people. www.ideapeddler.com