Executive Relations Specialist Position Summary : EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued customers.

Responsibilities include providing customer service to EarthLink customers via phone and email. You will answer basic product, billing, technical and other customer service issues with a focus on problem resolution and customer retention.

For this role, you will work closely with technical support, Product Support, and EarthLink Sales and Support management staff to ensure that issues are resolved and communicated with timeliness, professionalism, and with a focus on Earthlink’s values and goals.

We strive to constantly exceed expectations both internally and externally, while providing our customers with reliable and affordable products.

Essential Duties and Responsibilities :

• As an Executive Relations Specialist, you will be responsible for Customer Service activities on behalf of EarthLink. These will be inbound phone calls from consumers, and / or Executive escalations from the EarthLink management team.
• Manage numerous inbound interactions in a timely manner.
• Assist customers with customer service and issue resolution.
• Your goal is to establish rapport, deliver maximum value, overcome dissatisfaction, and manage issues from EarthLink customers with a goal of satisfactory resolution, customer retention, and relationship / reputation management while maintaining above average customer satisfaction scores.
• Troubleshoot advanced issues with customers EarthLink email, email clients and Internet service.
• Maintain thorough knowledge of EarthLink systems and products.
• Manage numerous inbound interactions in a timely manner.
• Assist potential customers with customer service and issue resolution.
• Understand customer needs and determine an appropriate course of action to meet those needs.
• Work under time constraints, and process information quickly and accurately.
• Engage with customers and build sustainable relationships by exceeding their expectations.
• Manage activities within statistical and operational guidelines and goals.
• Other duties as assigned.

Education / Experience / Qualifications :

• Sense of ownership and pride in your performance and its impact on EarthLink’s success
• Critical thinking and problem-solving skills
• High School Diploma or GED
• 1+ years of customer service experience (preferred)
• 1+ years of contact center experience (preferred)

Skills :

• Previous hospitality / customer service experience
• Strong customer service skills, including the ability to listen to the customer's needs and handle challenging interactions while maintaining a positive attitude.
• Good organizational skills
• Ability to work in a fast-paced and changing environment, process information quickly and deal professionally with customers of various experience levels and communication styles.
• Basic computer skills
• Strong strategic, conceptual, analytical thinking and decision-making skills

Supervisory Responsibilities : None Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and routinely uses standard office equipment such as computers and phones.

Salary Range : $180,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way.

We do it all The Aflac Way .

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands.

Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

If you live within 50 miles of Columbus, GA this role will be hybrid. This means that you will be expected to work at the Georgia Campus for at least 60% of the work week.

You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.

If you live more than 50 miles from Columbus, GA, this role will be remote. This means you will be expected to work from your home, within the continental US.

If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations
• Acting as a Champion for Change
• Demonstrating Initiative
• Developing Talent
• Managing Performance

What does it take to be successful in this role?

• Excellent presentation, oral, written, and interpersonal communications skills to effectively interact and act as an advisor on professional issues with Aflac’s senior management, and internal and external business contacts
• Excellent relationship management and people management skills.
• Client driven with a strong focus on quality of service.
• A strong sense of ownership, responsibility and accountability.

Education & Experience Required

• Bachelor’s Degree in Business Administration or related field
• Ten years of successful work-related experience
• A minimum of five years Broker insurance and / or insurance sales experience / national sales experience

Or an equivalent combination of education and experience

Education & Experience Preferred

Group Workplace Voluntary Benefits (WVB) and insurance operational experience

Travel

Less than or equal to 50%

Principal Duties & Responsibilities

• Lead the Premier Broker team through management, goal alignment, metrics and reporting, creating consistency across the team, annual review of premier broker partners, executive level reporting and data analysis.
• Drives strategies and supports team in order to stimulate national broker sales; develops innovative and creative approaches to build and maintain relationships within the broker community as a representative of Aflac;

helps grow revenue by effectively managing, developing and retaining quality business relationships with top brokers.

• Proactively delivers information about Aflac’s products and services in response to customers’ needs; identifies early warning signs of potential issues with accounts and implements a defensive strategy to improve account satisfaction.
• Partners with Sales leadership, Operations, Digital Distribution, CAM and Client Management to create value add solutions for top brokers and become carrier of choice for our top broker partners.
• Develops and implements strategies in the acquisition of new accounts through relationships developed with top brokers;
• develops and implements strategies relating to client retention and renewal sales; maintains productive working relationships, and expands sales with existing clients by developing and implementing sales strategies;
• directs the establishment of relationships with key sources who will market the Aflac portfolio of products to the nation’s leading employers;

manages overall relationship with key brokers.

• Directs both strategic and tactical elements of Broker Sales operations, to include : Tracking productivity metrics for sales forecasting and financial planning, reviewing and managing compensation for sales, and assisting in quota planning and goal setting, designing and influencing sales management to adopt business acquisition and sales growth strategies, developing and enhancing the sales process system to improve the firm’s competitive market position and increasing sales productivity and corporate profitability, territory review and management, in support of corporate-wide sales headcount / capacity planning, supporting the recruiting / selection process, and overall talent planning initiative.
• Drives the creation and enforcement of business rules in the CRM System; optimizes sales team adoption of CRM tools through programs and tools / best practices;

ensures team consistently utilizes the CRM system to track service-related issues correctly and accurately.

• Acts as liaison between Aflac Group and national broker accounts; achieves targeted sales volume and maximizes market potential;
• services accounts; designs and executes marketing and sales strategies, policies, and programs for Aflac Group products and services, in conjunction with management;

strives to maintain and consistently enhance Aflac Group’s competitive position in the marketplace.

• Professionally manages the sales pipeline by strategically monitoring effectiveness and tracking top pursuits.
• Executes long- and short-term broker sales strategy to maximize sales with optimum return on investment; collaborates with the marketing management team to develop and implement communication, training, and marketing approaches that positively impact sales and marketing activities among brokers in the various regional markets;

participates in the development and execution of a regional broker strategy for assigned markets; strives to maintain and consistently enhance the Aflac’s competitive position in the marketplace.

• Maintains expert-level knowledge over a complete line of products / services and clients’ issues and needs; uses professional skills and concepts to solve a variety of clients challenges.
• Develops and maintains a holistic view of Aflac offerings and competitor and market conditions within the assigned area and identifies account segment opportunities.
• Takes part in key broker meetings, finalist presentations, and equivalent meetings.

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to : education, experience, licensure, certifications, geographic location, and internal equity.

The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case.

This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

The salary range for this position is $180,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.

On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being.

Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

Job Description

Grady Health System offers many career paths for your professional growth. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding position at Grady!

JOB SUMMARY :

The Security Officer protects a defined area or facility against fire, theft, hazardous conditions, and illegal or unauthorized entry to Grady Health System property and / or restricted System areas.

Monitors radio transmissions and responds to assigned calls and emergency calls for service.Performs fixed and patrol post functions, which are essential to patient, visitor, employee and physician safety and security.

JOB QUALIFICATIONS :

High School diploma or GED is required.

A minimum of one year of applicable work experience is required.

Must maintain a valid state issued driver’s license and good driving record as outlined by the health system’s insurance carrier.

Must be in good physical condition, physically capable of subduing unruly and disruptive individuals, and detaining individuals under specified conditions.

Must have command of the English language and be fully capable of accurately and precisely completing Incident Reports, Daily Reports, Safety and Fire Reports, and all other written and typed documents required during the course of their duties.

Must have basic computer knowledge to be able to check emails and complete departmental assignments.

Must be capable of working flexible hours and any day of the week.

Must be fully knowledgeable of radio communication codes and operating policies and procedures.

Equal Opportunity Employer-Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity.

• Supplier Relations Specialist
• Apply To Position
• Apply Using LinkedIn

Job Title : Supplier Relations Specialist

Company Name : Embraer Aircraft

Pay Range : $79,200 $99,200

Location : Atlanta, GA

Job Type : Full-time

Job Summary :

We are seeking a dedicated Supplier Relations Specialist to join our team at Embraer. In this role, you will primarily focus on supplier liaison tasks within the United States, with potential involvement in Canada and Mexico.

Your primary responsibility will be to support the Logistics and Procurement teams by ensuring high-quality and on-time delivery of products from our suppliers.

As a liaison between Embraer and suppliers, you will work collaboratively to resolve constraints, improve quality, and prioritize tasks.

It is essential that you possess a strong understanding of US trade compliance regulations to ensure adherence.

Responsibilities :

• Collaborate with cross-functional teams to ensure compliance with Embraer policies, procedures, and import laws / regulations.
• Support the development and implementation of internal policies and procedures as required.
• Act as an on-site liaison between Embraer and suppliers, conducting audits, verifications, and gathering status updates on critical parts / components.
• Work closely with the Procurement and Supplier Quality teams to ensure on-time delivery and high-quality products.
• Escalate critical issues to Embraer and supplier leadership when necessary.
• Develop and execute action plans aligned with company targets, objectives, and key performance indicators (KPIs) to support Embraer Production Authorization.
• Perform quality audits and verifications to ensure compliance with Embraer purchase order requirements.
• Initiate and lead continuous improvement activities, incorporating Lean and P3E processes.
• Provide supplier audit data and feedback to relevant peers within Embraer.
• Support quality assurance efforts by identifying quality risks, monitoring supplier quality changes, assessing critical sub-tiers, and auditing supplier quality and special processes.
• Promote and lead lean / kaizen events to drive efficiency and continuous improvement.
• Validate containment actions before shipping (quality gates) and expedite critical material review board (MRB) dispositions and shop finding reports (SFRs).
• Support the development and maintenance of processes, key performance indicators (KPIs), and relationships for the newly formed department.
• Demonstrate technical knowledge in logistics, supply chain, quality, production, and ERP / SAP systems.
• Effectively communicate with team members, cross-functional teams, and stakeholders.
• Develop and maintain accurate documentation systems or procedures to support recordkeeping and audits.
• Maintain financial acumen by developing and achieving budget targets.

Requirements :

• Bachelor's degree in Business Administration, Quality Engineering, Technical Engineering, or a related field. A relevant combination of education and 3-5 years of experience may be considered.
• Proven experience in supplier management or procurement, preferably within the aviation industry or a closely related field.
• Thorough knowledge of aviation industry regulations, quality standards, and best practices related to supplier management and procurement.
• Strong negotiation skills with the ability to secure favorable terms and conditions in supplier contracts.
• Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with suppliers and internal stakeholders.
• Analytical mindset with the ability to assess supplier performance metrics and make data-driven decisions.
• Proactive problem-solving skills and the ability to handle and resolve conflicts or issues with suppliers effectively.
• Proficiency in using supply chain management software, enterprise resource planning (ERP) systems, and Microsoft Office Suite.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Attention to detail and a commitment to maintaining accurate and up-to-date supplier records.

Benefits :

• Competitive salary.
• Health, dental, and vision insurance.
• 401(k) retirement plan. 6% match dollar-for-dollar. 100% vested after 12 months of continuous service.
• Paid parental leave.
• 28+ days of paid time off per year.
• Opportunities for advancement and career development.
• College tuition reimbursement.
• Paid time off for volunteering in the community.
• Dedicated health coaches.
• Company paid term life insurance.
• Company paid short-term and long-term disability programs.
• Wellness incentives up to $500 / year.
• Gym membership reimbursement.
• And much more!

If you meet the requirements and are interested in joining our team, please submit your resume and cover letter for consideration.

Join our team at Embraer and contribute to our commitment to excellence in aviation by ensuring a robust and efficient supply chain through effective supplier management.

Apply now and be a part of our exciting journey!

General Commitment for All Employees :

• Commitment to company values and complies with department norms, policies, directives, and procedures.
• Incorporates Lean and P3E processes and concepts into daily activities.
• Strive for continuous improvement to processes and procedures.
• Honors and protects confidential and proprietary documents and information.
• Satisfies work schedule requirements.
• The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee.

Performs other duties as assigned.

About Us :

Embraer (Empresa Brasileira de Aeronáutica ) is a Brazilian multinational aerospace corporation that designs, manufactures, and sells commercial, military, and executive aircraft.

The company was founded in 1969 and is headquartered in São José dos Campos, São Paulo, Brazil.

Embraer has become one of the world's leading manufacturers of regional jets, and the company's aircraft are used by airlines and other customers in more than 90 countries.

Embraer has a global presence, with production facilities in Brazil, Portugal, and the United States, as well as research and development centers in Brazil, the United States, France, and Singapore.

The company also operates a global network of customer service and maintenance centers.

Embraer's success has been driven by a commitment to innovation and excellence in engineering and design, and the company has won numerous awards and accolades for its products and services.

Today, Embraer is widely recognized as one of the most important and innovative aerospace companies in the world.

Embraer Services and Support group is a division of Embraer that provides a wide range of aftermarket services and support to Embraer aircraft operators worldwide.

The group's services are designed to ensure that Embraer aircraft operate at peak efficiency, safety, and reliability throughout their lifecycle.

Embraers Culture and Values

Embraer's culture and values are centered around innovation, excellence, integrity, and sustainability. These values reflect the company's commitment to delivering world-class products and services while operating in a socially responsible and sustainable manner.

Innovation is a key driver of Embraer's culture, and the company encourages its employees to think creatively and develop new ideas to improve its products and services.

This focus on innovation has helped Embraer become a global leader in the aerospace industry, known for its innovative and technologically advanced aircraft.

Excellence is another core value of Embraer's culture, and the company is dedicated to delivering products and services of the highest quality to its customers.

This commitment to excellence is reflected in the company's rigorous standards for design, engineering, manufacturing, and customer service.

Integrity is a fundamental part of Embraer's culture, and the company conducts business with the highest ethical standards.

Embraer is committed to transparency and accountability in all its business practices, and it maintains strict compliance with all applicable laws and regulations.

Finally, sustainability is a key focus of Embraer's culture and values. The company is committed to reducing its environmental footprint and promoting sustainable development in the communities where it operates.

This commitment is reflected in Embraer's efforts to develop more fuel-efficient aircraft and reduce greenhouse gas emissions, as well as its social responsibility initiatives to support education, health, and environmental conservation.

Overall, Embraer's culture and values reflect its commitment to excellence, innovation, integrity, and sustainability, and these values are at the core of everything the company does.

Details

Posted : 17-May-23

Location : Atlanta, Georgia

Type : Contract

Salary : $2, / month

Categories :

Internships (not perm.)

The Georgia Tech Athletic Association, which is located in the heart of midtown Atlanta, is seeking a communications and public relations postgraduate intern for the -24 academic year.

This position will assist the communications and public relations staff in the coverage and promotion of Georgia Tech’s 17 NCAA Division I athletics programs.

DUTIES

The selected candidate will :

• Be the primary contact for cross country, track & field, swimming & diving and men’s tennis
• Be the secondary contact for men’s basketball
• Be required to work home events for those sports, as well as other home events as needed
• Be required to travel to postseason events for those sports
• Be required to work regular in-person office hours, as well as night, weekend and holiday work schedules
• Assist in special projects / events as they develop
• Assist in the implementation of Georgia Tech athletics’ content strategy
• Fulfill other duties as assigned by associate A.D. / communications and public relations

REQUIREMENTS

• Bachelor’s degree
• Minimum of one year experience in a college or university communications office (undergraduate or postgraduate)
• Must possess strong interpersonal communication, organizational, problem-solving and decision-making skills that produce results in a fast-paced team environment
• Must possess good writing and editing ability (AP style)
• Must be proficient in Microsoft Office, Adobe InDesign (publications), Adobe Photoshop (photo editing / graphic design) and NCAA Live Stats / Stat Crew
• Must be proficient in popular social media platforms (including Twitter, Instagram and Facebook) and social media best practices
• Experience with video and video editing software is a plus

DATES OF EMPLOYMENT / SALARY

• Approximate appointment : August 14, through June 14,
• $2, / month
• Parking

Qualified candidates should submit a cover letter, resume, work samples and references to Mike Flynn at by Friday, May 26, .

Georgia Tech is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Consistent with its obligations under federal law, each company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and veterans.

This position is employed and paid through Georgia Tech athletics’ third-party staffing agency partner.

Create a Job Alert for Similar Jobs About Georgia Tech Athletic Association With -plus student-athletes across 17 varsity sports, Georgia Tech competes at the highest level of intercollegiate athletics as a member of NCAA Division I and the Atlantic Coast Conference (ACC), while also developing young people who will change the world.

Georgia Tech has long been a leader in innovation in college athletics with the NCAA CHAMPS / Life Skills Program (known as the Total Person Program at GT), commitments to athletics scholarships until a student-athlete graduates and the use of virtual reality in recruiting among the many concepts that originated on The Flats.

The Yellow Jackets have won five national championships during their illustrious history (four in football , , and ; one in women’s tennis ), appeared in two Final Fours in men’s basketball ( and ) and three College World Series in baseball (, and ).

Combining world-class education with top-notch athletics, Georgia Tech has produced 86 Academic All-Americans. Connections working at Georgia Tech Athletic Association / jobs / / communications-and-public-relations-postgraduate-intern Return to Search Results