County business need / background

Our client is seeking a Project Manager for approximately six months, potentially longer. The Office of Broadband & Digital Inclusion leads the county's digital-equity programs, and this PM will be responsible for implementing broadband expansion projects, including infrastructure construction, multifamily Wi-Fi, municipal partnerships and fiber-optics partnerships.

The PM will manage a portfolio of projects that require coordination and execution from multiple partners, internal and external.

The PM, under limited supervision, manages all aspects of cost, schedule and performance of technical projects in support of business objectives.

Accountable for all projects including highly complex or specialist projects and / or programs. Serves as a single point of contact for senior management within those projects;

managing all issues, risks, changes and budgets for these projects. Takes the lead role in implementing project methodology processes providing coaching and direction to other project managers.

Collaborates with senior level management, multiple stakeholders and county leadership

Work to be performed

Resource will focus on :

1. WiFi deployment in multifamily properties

a. Evaluation and selection of vendor for system design, installation and support.

b. Execution of internal county funding and administrative components

c. Manage portfolio of vendors / projects to design, install and support Wi-Fi deployment in occupied dwellings, including system design, installation and support.

d. Inspect or facilitate inspection / reporting of completed project, including testing internet connection, speed, strength and weak zones.

2. Fiber planning and deployment

a. Evaluation and selection of vendor for system design and installation.

b. Coordination and execution of funding and administrative components, including city, state and vendor partnerships.

c. Manage portfolio of vendors / projects to design and install fiber.

d. Coordination of project or project components, including partnerships with city, county, state and vendor staff.

3. Broadband Expansion Project

a. Assemble county RFP for city broadband projects, including broadband deployment, broadband adoption, and / or community engagement plans and activities.

b. Lead evaluation, selection and awarding of funding to support city broadband project proposals, including all communication with city and county staff.

c. Oversee portfolio of awarded projects that cities execute, including communication, tracking, reporting and payment coordination.

4. Additional related projects as they arise

Project deliverables include :

• Provide project schedules and plan work, consult, and communicate with stakeholders.
• Consult and work with customers to make appropriate business and technical decisions.
• Provide periodic analysis and interpretation of project information to stakeholders.
• Drive projects from conception to conclusion.
• Serve as single point of contact for multiple Wi-Fi installation projects, working with vendor, building owner / operator, and county staff to manage all project phases to completion.
• Serve as single point of contact for multiple fiber installation projects, working with vendor, government partners, and county staff to manage all project phases to completion.
• Serve as single point of contact for preparing, awarding, and overseeing county's funding of multiple city-executed projects for broadband deployment, broadband adoption and / or community engagement plans.
• Manage all phases of additional related broadband projects, as they arise and are assigned.

Specific skills / experience required

Knowledge of :

• Networking / public Wi-Fi installation; IT systems; formal project management methodology (project integration, scope, time, cost, communications, risk management and awareness of organizational change management);
• system development methodology, application development principles and process; basic knowledge of infrastructure and platforms;

office productivity software (i.e. Microsoft Office); basic SharePoint document management.

Ability to :

• Organize and plan work effectively; manage projects per project charter; proactively manage schedules and forecasts in MS Project and Project Server;
• consult and communicate with project stakeholders; coordinate system implementation plans; provide project work direction to project team members;
• manage project lifecycle budget; prepare written proposals and project management core documents; manage a project through all phases;
• consult and work with customers to make appropriate business and technical decisions; provide excellent customer service;
• make improvements, solve problems, or take corrective action when problems arise; motivate, inspire and influence team members, senior management, sponsors, peers and others;

handle and diffuse conflict; provide periodic analysis and interpretation of project information to stakeholders

Desired experience and skills in the following :

• Wi-Fi installations, especially residential
• Networking, prefer certification (such as Cisco Certified Network Professional)
• Outside plant fiber optics
• Public sector, especially county and / or municipal

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description

The Project Manager provides bids per RFP requests assigned by the Directors. They sell projects as needed to Boards by attending walks and meetings as necessary.

They also manage designated projects and insurance claims and follow directives assigned and outlined below.

Job duties include :

• Manage incoming telephone and electronic mail inquiries. Receive, delegate or respond to all inquiries in accordance with internal communication expectations.
• Solicit exterior maintenance bids at the request of Cities Management and present bids to Managers or Board of Directors on or before due date of RFP.
• Approved bids will be managed from start to completion of project by Project Manager, as assigned by Directors. Project Manager is responsible to ensure that projects are completed in the quoted time line as well as meeting budgetary constraints and customer satisfaction.
• Effectively schedule projects with vendors and / or sub-vendors
• Arrange appointments with City Inspectors if permits / inspections are required.
• Manage projects from start to finish
• Handle warranty claims on all assigned projects
• Assist Managers in understanding technical aspects of job, as needed.
• Manage insurance claim losses assigned by Director or delegate as needed. Project Manager is responsible to ensure that projects are completed in the quoted time line as well as meeting budgetary constraints and customer satisfaction.

PROJECT SUPPORT

Provide back-up support to the Service Coordinator and directors when required.

Know all working systems well in order to provide maps, homeowner names and address, old data, current project information, etc.

Know and use SenEarthCo and spreadsheets. Understand priorities of the business.

Requirements

Knowledge of Microsoft Office products (Word, Excel, Teams, Outlook) at a proficient level.

Knowledge of typical business correspondence (punctuation, grammar, structure, spelling, etc.) at a proficient level.

Knowledge of conflict resolution techniques at a proficient level.

Professional communication skills (phone, interpersonal, written, verbal, etc.) .

Professional customer service skills.

Project management at a proficient level.

Time management and time critical prioritization skills.

3 - 5 years of related experience.

Primary Skills

Agile Methodology, Project Management

What we’d expect from you :

• Five to seven years of experience managing large, complex projects for strategic technology initiatives with excellent management, organizational, project definition, planning, prioritization, and resource management skills.
• Five or more years of experience in IT business / industry and strong business acumen.
• Deep understanding of technology modernization, simplification, and / or application rationalization.
• Demonstrated experience in leading and motivating diverse teams with ability to drive effort, engagement, interpersonal dynamics, and results through matrix management.
• A high degree of political sensitivity, astuteness, and the ability to use the informal power structure of the organization to achieve project success and overcome obstacles.
• Strong consulting skills, including facilitation of large meetings / complex issues, change management and development of sound recommendations based on effective research.
• Excellent written and verbal communication and presentation skills to effectively interact or present to with various levels of management / associates, technology, and internal and external partners / vendors, including the ability to explain and sell the project goals and objectives.
• Ability to develop and deliver projects with financial and resource constraints. Strong analytical and creative problem-solving skills, strategic planning and execution skills.
• Experience with at least one project / program management methodology (e.g., PMI, agile)
• Knowledge of project planning tools (e.g., Microsoft Project) with evidence of practical application.

Specific skills / experience required

• Knowledge of Networking / public Wi-Fi installation; IT systems; formal project management methodology (project integration, scope, time, cost, communications, risk management and awareness of organizational change management);
• system development methodology, application development principles and process; basic knowledge of infrastructure and platforms;

office productivity software (i.e. Microsoft Office); basic SharePoint document management.

• Ability to : Organize and plan work effectively; manage projects per project charter; proactively manage schedules and forecasts in MS Project and Project Server;
• consult and communicate with project stakeholders; coordinate system implementation plans; provide project work direction to project team members;
• manage project lifecycle budget; prepare written proposals and project management core documents; manage a project through all phases;
• consult and work with customers to make appropriate business and technical decisions; provide excellent customer service;
• make improvements, solve problems, or take corrective action when problems arise; motivate, inspire and influence team members, senior management, sponsors, peers and others;

handle and diffuse conflict; provide periodic analysis and interpretation of project information to stakeholders

Desired experience and skills in the following

Wi-Fi installations, especially residential

Networking, prefer certification (such as Cisco Certified Network Professional)

Outside plant fiber optics

Public sector, especially county and / or municipal

Work to be performed

WiFi deployment in multifamily properties

Evaluation and selection of vendor for system design, installation and support.

Execution of internal county funding and administrative components

Manage portfolio of vendors / projects to design, install and support Wi-Fi deployment in occupied dwellings, including system design, installation and support.

Inspect or facilitate inspection / reporting of completed project, including testing internet connection, speed, strength and weak zones.

Fiber planning and deployment

Evaluation and selection of vendor for system design and installation.

Coordination and execution of funding and administrative components, including city, state and vendor partnerships.

Manage portfolio of vendors / projects to design and install fiber.

Coordination of project or project components, including partnerships with city, county, state and vendor staff.

Broadband Expansion Project

Assemble county RFP for city broadband projects, including broadband deployment, broadband adoption, and / or community engagement plans and activities.

Lead evaluation, selection and awarding of funding to support city broadband project proposals, including all communication with city and county staff.

Oversee portfolio of awarded projects that cities execute, including communication, tracking, reporting and payment coordination.

Project deliverables include :

Provide project schedules and plan work, consult, and communicate with stakeholders.

Consult and work with customers to make appropriate business and technical decisions.

Provide periodic analysis and interpretation of project information to stakeholders.

Drive projects from conception to conclusion.

Serve as single point of contact for multiple Wi-Fi installation projects, working with vendor, building owner / operator, and county staff to manage all project phases to completion.

Serve as single point of contact for multiple fiber installation projects, working with vendor, government partners, and county staff to manage all project phases to completion.

Serve as single point of contact for preparing, awarding, and overseeing county's funding of multiple city-executed projects for broadband deployment, broadband adoption and / or community engagement plans.

Manage all phases of additional related broadband projects, as they arise and are assigned.

Scope of work

• Lead the execution of complex technical IS projects, including network and infrastructure projects and programs.
• Meet with work partners to determine and define project scope requirements, goals and deliverables.
• Managing project budgets, resources and schedules to successful completion ensuring that projects meet scope, cost and quality requirements as determined in the project planning stages.
• Identify resources needed, negotiating with other departments and / or units, if necessary, for resources.
• Communicate with sponsors and stakeholders in all stages of projects through regular written and verbal communications to keep them updated on the progress of assigned projects and aware of next steps;

provide project updates in front of large groups, including Senior Management, as necessary.

Collaborate with project managers in the PMO, the person in this role will be part of the Project Management office.

Ability :

• Demonstrate excellent written and verbal communication skills.
• Lead teams providing direction, delegating, and removing obstacles to get work done.
• Build consensus and motivate people to act and participate.
• Build strong customer relationships and deliver customer-centric solutions. Anticipate and balance the needs of multiple stakeholders.
• Develop and deliver multi-mode communications that concisely convey a clear understanding of the message to different audiences.
• Handle conflict situations effectively with a minimum of noise.

Skilled in :

• Leading teams embracing change with a "people first approach.
• Leading complex organizations through change.
• Developing positive working relationships with all levels of the enterprise.
• Prioritizing human outcomes, including development of soft skills, instilling organizational values / norms and building safe space for a healthy challenge culture to develop.
• Self-awareness, acceptance, and acting on and providing constructive feedback.
• Developing and maintaining project documentation, including writing project charters, implementation plans, resource plans, status reports and all other required project documentation.

Knowledge in areas of :

• Project Management Institute (PMI) lifecycle.
• Windows platform and current technologies.
• Portfolio management and enterprise resource management.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.