Cleared Engineering Operations Technician
Data Center Engineering Operations Technicians (EOT) are Amazon Data Center’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, electrical switchboards/switchgear, circuit breakers, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.
Perform the following tasks, with or without reasonable accommodation:
· Walk job sites in uneven terrain
· Work in extreme climates
· Work at heights and from ladders
· Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
· Bend or twist the body into unusual positions while working
· Push or pull heavy objects into position
· Work in noisy environments
Ability to lift up to 50 lbs and work in cramped and/or elevated locations with or without reasonable accommodation
Ability to work non-standard hours including nights and weekends.
This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active Top Secret security clearance. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Key job responsibilities
· Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
· Troubleshoot of facility and rack-level events within internal SLAs
· Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
· Provide support to Data Center Operations technicians
· Perform root cause analysis of equipment failures
· Ensure all safety procedures are adhered to while performing work
· Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
· Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
· Utilize internal CMMS to manage building workflows and spare part inventory
· Supervise contractors who perform servicing or preventive maintenance
· Respond to off hour emergency calls per on call rotation for any one of the region’s sites
· Fully comply with all physical security procedures and policies
· Drive innovation while reducing operational costs in the facilities
· Manipulate small wires and objects
A day in the life
After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!
About the team
The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.
Apply Now
Perform the following tasks, with or without reasonable accommodation:
· Walk job sites in uneven terrain
· Work in extreme climates
· Work at heights and from ladders
· Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
· Bend or twist the body into unusual positions while working
· Push or pull heavy objects into position
· Work in noisy environments
Ability to lift up to 50 lbs and work in cramped and/or elevated locations with or without reasonable accommodation
Ability to work non-standard hours including nights and weekends.
This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active Top Secret security clearance. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Key job responsibilities
· Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
· Troubleshoot of facility and rack-level events within internal SLAs
· Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
· Provide support to Data Center Operations technicians
· Perform root cause analysis of equipment failures
· Ensure all safety procedures are adhered to while performing work
· Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
· Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
· Utilize internal CMMS to manage building workflows and spare part inventory
· Supervise contractors who perform servicing or preventive maintenance
· Respond to off hour emergency calls per on call rotation for any one of the region’s sites
· Fully comply with all physical security procedures and policies
· Drive innovation while reducing operational costs in the facilities
· Manipulate small wires and objects
A day in the life
After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!
About the team
The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.
Related Jobs
Cleared Engineering Operations Technician
Amazon Data Services, Inc.
Hilliard, OH
Data Center Engineering Operations Technicians (EOT) are Amazon Data Center’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, electrical switchboards/switchgear, circuit breakers, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.
Perform the following tasks, with or without reasonable accommodation:
· Walk job sites in uneven terrain
· Work in extreme climates
· Work at heights and from ladders
· Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
· Bend or twist the body into unusual positions while working
· Push or pull heavy objects into position
· Work in noisy environments
Ability to lift up to 50 lbs and work in cramped and/or elevated locations with or without reasonable accommodation
Ability to work non-standard hours including nights and weekends.
This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active Top Secret security clearance. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Key job responsibilities
· Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
· Troubleshoot of facility and rack-level events within internal SLAs
· Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
· Provide support to Data Center Operations technicians
· Perform root cause analysis of equipment failures
· Ensure all safety procedures are adhered to while performing work
· Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
· Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
· Utilize internal CMMS to manage building workflows and spare part inventory
· Supervise contractors who perform servicing or preventive maintenance
· Respond to off hour emergency calls per on call rotation for any one of the region’s sites
· Fully comply with all physical security procedures and policies
· Drive innovation while reducing operational costs in the facilities
· Manipulate small wires and objects
A day in the life
After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!
About the team
The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.
Perform the following tasks, with or without reasonable accommodation:
· Walk job sites in uneven terrain
· Work in extreme climates
· Work at heights and from ladders
· Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
· Bend or twist the body into unusual positions while working
· Push or pull heavy objects into position
· Work in noisy environments
Ability to lift up to 50 lbs and work in cramped and/or elevated locations with or without reasonable accommodation
Ability to work non-standard hours including nights and weekends.
This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active Top Secret security clearance. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Key job responsibilities
· Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
· Troubleshoot of facility and rack-level events within internal SLAs
· Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
· Provide support to Data Center Operations technicians
· Perform root cause analysis of equipment failures
· Ensure all safety procedures are adhered to while performing work
· Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
· Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
· Utilize internal CMMS to manage building workflows and spare part inventory
· Supervise contractors who perform servicing or preventive maintenance
· Respond to off hour emergency calls per on call rotation for any one of the region’s sites
· Fully comply with all physical security procedures and policies
· Drive innovation while reducing operational costs in the facilities
· Manipulate small wires and objects
A day in the life
After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!
About the team
The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.
Full-time
Work Based Learning Program ID Universal Tech - ETP
Amazon Data Services, Inc.
Hilliard, OH
Amazon Web Services (AWS) is growing rapidly, and we are looking for an Infrastructure Delivery Technician to join our expanding Infrastructure Operations team as part of our Work-Based Learning Program (WBLP). Amazon has multiple WBLP trainee openings, and will start all technicians the first or third Monday of every month. These trainees will participate in our 12-week work and training program in our Ohio facilities. This includes, but is not limited to: OH (Hilliard, Dublin, New Albany), given availability.
This position requires the successful candidate report to a site location.
The position will help ensure overall availability and reliability for our customers within our Data Centers. The position will help ensure overall availability and reliability for our customers within our Data Centers. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. You will launch cutting edge server technologies and solve diverse networking impairments.
To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy.
Physical Requirements:
• Walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch.
• Work at heights and from ladders
• Regularly lift and/or move up to 40 pounds unassisted; and participate in group lifts for 50 pounds or more
• Must be able to lift loads of up to 40 pounds and carry them for short distances
• Continuously climb and descend stairs safely (applies to sites with stairs)
• Reach and stretch to position equipment and fixtures while maintaining balance
• Push or pull heavy objects into position
• Daily travel between sites may be required
• Ability to stand for long periods of time
• Ability to work overtime as required
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
NOTE: A lump sum stipend will be provided to eligible candidates who need to relocate for this position.
NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).
Key job responsibilities
Responsibilities:
• Move and implement large enterprise equipment
• Patch cabling between equipment
• Install Fiber and Copper cabling
• Ensure proper standards are maintained for cabling and racks
• Ability to safely use material handling tools and equipment
In addition, all candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
This position requires the successful candidate report to a site location.
The position will help ensure overall availability and reliability for our customers within our Data Centers. The position will help ensure overall availability and reliability for our customers within our Data Centers. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. You will launch cutting edge server technologies and solve diverse networking impairments.
To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy.
Physical Requirements:
• Walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch.
• Work at heights and from ladders
• Regularly lift and/or move up to 40 pounds unassisted; and participate in group lifts for 50 pounds or more
• Must be able to lift loads of up to 40 pounds and carry them for short distances
• Continuously climb and descend stairs safely (applies to sites with stairs)
• Reach and stretch to position equipment and fixtures while maintaining balance
• Push or pull heavy objects into position
• Daily travel between sites may be required
• Ability to stand for long periods of time
• Ability to work overtime as required
NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
NOTE: A lump sum stipend will be provided to eligible candidates who need to relocate for this position.
NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).
Key job responsibilities
Responsibilities:
• Move and implement large enterprise equipment
• Patch cabling between equipment
• Install Fiber and Copper cabling
• Ensure proper standards are maintained for cabling and racks
• Ability to safely use material handling tools and equipment
In addition, all candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
Full-time
Non-Destructive Testing Tech
Amazon Data Services, Inc.
Hilliard, OH
At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. If you'd like to help us build a place where you can find and buy anything online, this is the job for you. We are currently seeking a Nondestructive Testing Engineer to supervise our Technicians and serve as a technical resource within Amazon data centers.
The ideal candidate will possess the ability to design, develop, and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but is not limited to the improvement of electrical, mechanical, fire detection, and building automation systems. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations.
If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon.com data centers, then this may be a challenge for you! Those with critical data center environment experience are strongly encouraged to apply.
As the Nondestructive Testing Technician, you are expected to oversee medium sized projects from conception to completion. These will involve large amounts of independent work as well as collaboration with internal and external stakeholders. In the Nondestructive Testing Technician role, you are expected to delight the customer by building trust, delivering on key milestones, and acting as a good steward by overseeing the procurement and upkeep of fleet vehicles, equipment, and tools. Further to this, the Lead is expected to train and support all Nondestructive Testing Technicians on their team.
Above all else, you will drive a culture of safety and security while maintaining a focus on availability. The body of work the technicians you are responsible for has to be done to very strict standards and it is your responsibility to ensure seamless execution.
Key job responsibilities
The ideal candidate will possess the ability to design, develop, and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but is not limited to the improvement of electrical, mechanical, fire detection, and building automation systems. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations.
If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon.com data centers, then this may be a challenge for you! Those with critical data center environment experience are strongly encouraged to apply.
As the Nondestructive Testing Technician, you are expected to oversee medium sized projects from conception to completion. These will involve large amounts of independent work as well as collaboration with internal and external stakeholders. In the Nondestructive Testing Technician role, you are expected to delight the customer by building trust, delivering on key milestones, and acting as a good steward by overseeing the procurement and upkeep of fleet vehicles, equipment, and tools. Further to this, the Lead is expected to train and support all Nondestructive Testing Technicians on their team.
Above all else, you will drive a culture of safety and security while maintaining a focus on availability. The body of work the technicians you are responsible for has to be done to very strict standards and it is your responsibility to ensure seamless execution.
Key job responsibilities
- Apply non-destructive testing techniques to install, maintain, and troubleshoot all data center critical systems including power distribution, mechanical, plumbing, building automation, structural, and all other equipment that supports the critical operation.
- Act as an ambassador for safety within the team and to promote safe working across the site.
- Remain cognizant of and act in compliance with all security protocols.
- Interact with engineers, technicians, project managers and management on a daily basis.
- Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs.
- Develop and maintain a good working relationship across all levels in the organization.
- Ensure consistency in deployed configurations and track exceptions for follow up.
- Execute predictive and preventive maintenance programs.
- Provide support for LSE, weather events, planned, and unplanned outages.
- Other duties as assigned
- Must be at least 18 years old
Full-time
Non-Destructive Testing Tech
Amazon Data Services, Inc.
Hilliard, OH
At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. If you'd like to help us build a place where you can find and buy anything online, this is the job for you. We are currently seeking a Nondestructive Testing Engineer to supervise our Technicians and serve as a technical resource within Amazon data centers.
The ideal candidate will possess the ability to design, develop, and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but is not limited to the improvement of electrical, mechanical, fire detection, and building automation systems. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations.
If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon.com data centers, then this may be a challenge for you! Those with critical data center environment experience are strongly encouraged to apply.
As the Nondestructive Testing Technician, you are expected to oversee medium sized projects from conception to completion. These will involve large amounts of independent work as well as collaboration with internal and external stakeholders. In the Nondestructive Testing Technician role, you are expected to delight the customer by building trust, delivering on key milestones, and acting as a good steward by overseeing the procurement and upkeep of fleet vehicles, equipment, and tools. Further to this, the Lead is expected to train and support all Nondestructive Testing Technicians on their team.
Above all else, you will drive a culture of safety and security while maintaining a focus on availability. The body of work the technicians you are responsible for has to be done to very strict standards and it is your responsibility to ensure seamless execution.
Key job responsibilities
Physical Requirements:
The ideal candidate will possess the ability to design, develop, and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but is not limited to the improvement of electrical, mechanical, fire detection, and building automation systems. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations.
If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon.com data centers, then this may be a challenge for you! Those with critical data center environment experience are strongly encouraged to apply.
As the Nondestructive Testing Technician, you are expected to oversee medium sized projects from conception to completion. These will involve large amounts of independent work as well as collaboration with internal and external stakeholders. In the Nondestructive Testing Technician role, you are expected to delight the customer by building trust, delivering on key milestones, and acting as a good steward by overseeing the procurement and upkeep of fleet vehicles, equipment, and tools. Further to this, the Lead is expected to train and support all Nondestructive Testing Technicians on their team.
Above all else, you will drive a culture of safety and security while maintaining a focus on availability. The body of work the technicians you are responsible for has to be done to very strict standards and it is your responsibility to ensure seamless execution.
Key job responsibilities
- Safety Ambassador responsible for driving a culture of safety and promoting a safe working environment for all executing work under your watch.
- Remain cognizant of, and act in compliance with, all security protocols. Motivate others to do the same.
- Utilize internal CMMS to schedule and oversee the day-to-day execution of Nondestructive Testing preventative maintenance across your assigned fleet of data centers.
- Act as an escalation point for all safety, security and facilities-related issues as it relates to your assigned work, escalating to your Manager as required.
- Support existing, create, and deploy new standard practices for Nondestructive Testing.
- Provide training and guidance to Nondestructive Testing Technicians.
- Communicate complex technical information to a non-technical audience.
- Interact with engineers, technicians, project managers and management on a daily basis.
- Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs.
- Oversee projects and provide solutions for root causes of facility issues.
Physical Requirements:
- Walk job sites in uneven terrain.
- Work at heights and from ladders.
- Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
- Coordinate body movements when using tools or equipment.
- Reach and stretch to position equipment and fixtures while maintaining balance.
- Bend or twist the body into unusual positions while working.
- Perform physical tasks all day without becoming overly tired.
- Use hands to manipulate small wires and objects.
- Push or pull heavy objects into position.
- Work in a noisy environment.
- Work at depths, such as under raised floors.
Full-time
Generator Service Technician
Amazon Data Services, Inc.
Hilliard, OH
At Amazon Web Services (AWS), we're working to be the most customer-centric company on earth! AWS is a place where builders can build. We invent and innovate to improve the experience for our customers. If you'd like to help AWS continue growing as a leader in the cloud and data industry, this is the job for you.
The Generation Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. The Generator Service Technician is both the technical expert and primary customer support contact to the customer, and is therefore responsible for continually communicating with the customer to provide an exceptional customer experience and drive data center up-time and availability.
Key job responsibilities
The Generation Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. The Generator Service Technician is both the technical expert and primary customer support contact to the customer, and is therefore responsible for continually communicating with the customer to provide an exceptional customer experience and drive data center up-time and availability.
Key job responsibilities
- Know and follow all Company safety rules, including maintaining a safe, clean, and orderly work area, and fully participate in company accident prevention and safety improvement activities
- Respond to customer requests
- Travel to designated sites and perform professional quality field service repairs consistent with company standards
- Advise the Generator Service Manager of parts needed for necessary repairs
- Keep Generator Service Manager continually apprised, and utilize leadership to assist in answering customer questions and problems when necessary
- Document detailed, complete and legible descriptions of all repair operations performed
- Accurately record time, expenses, and mileage
- Travel 80-90% of the time in an assigned region, and/or work overtime, weekends, or holidays, sometimes on short notice
- Lift up to 50 lbs frequently; pushing and pulling a maximum force of 50 lbs
- Wear Personal Protective Equipment (PPE) Protective Glasses, Protective Gloves, and Protective Footwear as required
Full-time