The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client;

understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing / selling / implementing additional services.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES :

• Provide consultative customer services for one or more new or established accounts
• Introduce new services independently or with assistance as needed
• Handle local or regional accounts
• Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m.
• Revenue growth with existing accounts
• Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management
• Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information.

Must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges

Client Retention - Maintain continuous communication with customer(s) to ensure that all service expectations are identified and maintained.

Communicate and engage senior management in account status, challenges and goals. Every national account and large account will have an RVP assigned as a senior operations representative to the account

Surface issues or potential issues to appropriate members of the management and executive team proactively to remedy immediate concerns before they become issues.

Maintain an open items matrix to document all issues and resolution

• Facilitate and coordinate internal customer set-up and external implementation
• Coordinate and attend customer meetings. Ensure appropriate CorVel participants are engaged
• Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer
• Develop / maintain account service instructions / communicate to service staff and post on the Intranet
• Manage contract renewals / price increases; coordinate with the AE and / or management team as appropriate
• Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales
• Regular attendance on the Monthly Account Manager Call
• Monthly account updates and all new service opportunities documented in Salesforce.com
• Follow CorVel policies and procedures
• Requires regular and consistent attendance
• Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
• Additional duties may be assigned

KNOWLEDGE & SKILLS :

• Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach
• Knowledge of CorVel's services and completion of all CorVel Product Training Modules
• Business acumen, coupled with enthusiasm and decorum
• Excellent communication / presentation skills and ability to build relationships
• Strong interpersonal skills and commitment to customer service
• Able to work collaboratively and independently
• Highly developed organizational abilities as well as analytical and time management skills
• Must be proficient in Microsoft applications and CRM software (Salesforce)

EDUCATION & EXPERIENCE :

• Bachelor's degree, national certification or equivalent in business or sales and marketing
• Demonstrated experience in management or supervision
• Training within the insurance industry, managed care or related field preferred

ABOUT CORVEL :

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.

CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients.

We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w / Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Reports to : Senior Manager, Corporate Supply Chain

Overview :

Manages materials planning, materials control, and warehouse functions and employees across one or more Business Units. Typically manages in multiple or very large locations.

Essential Duties : (Approximate % of Time Spent)

Champions service excellence, health, safety, environmental policies, standards and process improvement. Manages workloads and schedules all personnel, ensuring appropriate staffing levels for varying work levels.

Manages departmental costs and approves overtime as necessary. Keeps abreast of department and corporate business plans, anticipates impact on warehouse operations and reacts accordingly. ( 20%)

• Works closely with Planners to make sure inventory stocking levels are appropriate. Reviews usage and demand forecasts to jointly agree on stocking level adjustments to meet changing business needs. (15%)
• Works closely with Sales and Operations teams to ensure inventory and warehouses are located appropriately to support business activities.

Proactively plans for facility expansion or consolidation to meet changing business needs. ( 15%)

Supervises receiving operations from suppliers and from other Archrock locations to ensure that items are received and stocked timely and accurately.

Supervises fulfillment of Pick / Pack / Ship orders. Ensures items are processed in a timely manner, meeting established standards.

Ensures that all items are packed to protect merchandise and are in boxes that meet shipping requirements. ( 15%)

Implements, manages and communicates performance measures and productivity standards for all warehouse tasks. Reviews individual progress and development on a regular basis, ensures that employees are receiving appropriate training and recommends ways of increasing productivity and improving quality.

Administers employee feedback in accordance with Archrock Performance Management Program. ( 10%)

• Ensures inventory accuracy through periodic cycle counts and annual physical inventories. ( 15%)
• Provides leadership and communication of best practices to the team and management. Promotes team environment in daily activities.

Practices open communication with all members of Warehouse team, Internal and external business partners. ( 10%)

Non-Essential Duties : Performs other duties as assigned.

All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and / or regulatory requirements at all times.

Skills and Abilities :

Ability to :

• perform all essential duties
• exhibit strong customer service, interpersonal, coaching and leadership skills
• demonstrate strong organizational, planning and scheduling, and process management skills
• demonstrate strong analytical abilities, mechanical aptitude combined with problem solving skills
• demonstrate strong writing skills and oral communication skills

Knowledge :

• Knowledge of Warehouse Management processes and systems and MRP (Material Requirements Planning) preferred
• Subject matter knowledge of warehouse functions, procurement practices, freight, etc.
• Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.)

Minimum Education and Certification :

Bachelor degree with a business or Supply Chain emphasis preferred

Minimum Experience :

• Seven or more years’ experience in warehousing and logistics with a proven track record of managing people, driving process improvements, and implementing cost savings
• Experience managing costs and budgets

Leadership :

• Drives a culture of safety with the expectation of zero incidents
• Manages all resources (personnel, equipment, materials, facilities, funds and reputation) for assigned area
• Coordinates schedule and sets priorities in order to ensure task completion
• Assesses training needs and ensures that team members are receiving proper training and that training programs are utilized and improves training gaps
• Ensures that employees are setup to be successful through programs such as feedback and recognition
• Coaches and counsels Leads to improve supervisory, team building and problem resolution skills, as appropriate
• Responsible for performance management and employee development
• Manages hire, fire, job and salary change actions per delegation of authority and required approvals
• Implements, manages and communicates work standards and performance metrics for assigned team

Physical Demands : (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

• Must be fit for duty for the job tasks being performed
• Must meet the medical requirements necessary to wear PPE required by role
• Frequently required to display good manual dexterity and to reach with hands and arms
• Frequently required to talk and hear
• Frequently required to perform repetitive motions, sit while using PC and to stand and walk with good balance
• Occasionally required to stoop, twist, kneel, and squat
• Occasionally required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds
• Occasionally required to climb, stairs and slanted ladders and carry up to 30 pounds with one hand
• Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus

Problem Solving and Innovation :

• Analyzes performance data on an on-going basis and develops recovery plans as needed
• Finds immediate solutions to prevent escalation and solutions to resolve conflicts between customer and company requirements
• Implements preventative and corrective actions in a timely manner
• Expected to drive process improvements and to teach others to identify opportunities, provide ideas, methods and innovations and to implement improvements to enhance safety, teamwork, efficiency and quality

Impact :

• Full responsibility and impact on planning, scheduling and procedural change for assigned area
• Monitors and approves overtime
• Accountable for warehouse and team HSE performance, service quality, and customer satisfaction
• Assists with preparation of the budget for assigned area, manages to budget, reports variances and develops recovery plans as needed

This job description is a summary of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform.

All employees are expected to perform tasks, as assigned by supervisor, regardless of job title or routine job duties.

OVERVIEW OF THE POSITION

As a Store Manager for Scrubs & Beyond understanding our customers’ needs and helping them find the best product to fill that need is Job One! Our associates are dedicated to delivering exceptional customer service that positively impacts sales and contributes to an upbeat, friendly environment.

You’ll lead, manage and organize our store according S&B’s values, policies and procedures.

MAJOR RESPONSIBILITIES / ESSENTIAL JOB DUTIES

• Model excellent customer service.
• Achieve location’s sales plan and use performance targets to maximize business results.
• Manage, recruit, on-board, and train all staff.
• Ensure associates understand and meet the needs of the business.
• Complete all operational activities in compliance with company policies and procedures
• Implement all merchandising guidelines.
• Effectively manage store inventory.
• Ensure all cash management duties are followed.
• Follow and execute safety and security routines.
• Demonstrate regular attendance and timeliness.

SKILL SET

• Comprehension of standard business practices and the ability to identify processes to help achieve our organizational objectives.
• Broad understanding of customer needs.
• Proved record of managing conflict directly and firmly.
• Ability to communicate clearly and concisely across the organization.
• Able to adapt to changing demands and stressful circumstances.
• Commitment to a flexible schedule.
• Technical aptitude to use company systems.
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.

EXPERIENCE PROFILE :

• Must be at least 18 years of age.
• 1-3 years retail experience.
• Experience in a supervisory capacity.

EDUCATION :

A high school diploma or G.E.D. is required (Some higher education is preferred).

PHYSICAL DEMANDS :

• Constantly standing and walking
• Constantly reaching, pushing, pulling, grasping
• Frequently stooping, kneeling, crouching
• Frequently lifting up to 20 pounds and occasionally lifting up to 50 pounds
• Occasionally climbing and descending ladders and step stools
• Hearing with or without correction to understand verbal communication
• Visual Acuity to perform any activity where the seeing job is at or within arm's reach

Firehouse Subs is looking for our next great General Manager!

This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations.

Hungry for a new job? Firehouse Subs is growing fast, and we are seeking a positive and energetic leader. We have a Commitment to and Passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety and hiring the best! Join our team and you’ll become part of a company that’s consistently rated among the best in the field of fast casual restaurants.

Benefits :

General Manager Benefits :

• Profit Sharing - BONUS
• Excellent Pay
• Health, Dental and Vision insurance
• 10 days Vacation- PTO- Plus Birthday bonus
• Paid Company Cell phone
• Free Meals
• $$$ - Referral program
• Health Club Membership reimbursement
• Yearly Travel incentive
• Pride of being with the BEST!

Additional Requirements :

• Able to work on your feet for up to 13 hours at a time
• Able to lift up to 50 lbs
• Open availability - ability to work weekends and some nights required
• Cash handling skills required
• Familiarity with Microsoft office required
• Top notch customer service skills
• Ability to lead and develop a strong team

Requirements :

• Possess a positive attitude, Be ready and willing to manage their team and serve customers, every day with a smile.
• Be able to hire, train and motivate a high performance team.
• Understand and be able to manage food and labor costs.
• Understand a Profit and Loss Statement and operate restaurant at maximum profitability.
• 1+ years of management experience

As the General Manager, you will :

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® culture of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.
• Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
• Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
• Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
• Be accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers
• Actively participate in Local Restaurant Marketing in local trade area.
• Implement and promote all Public Safety Foundation initiatives.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
• Represent Firehouse Subs® in a professional, positive manner at all times.
• Communicate effectively to the GM / Owner any and all issues that may impact our business.
• Maintain restaurant equipment in full working order and communicates problems immediately to Owner.
• Any other duties assigned by the Owner.

Firehouse Subs is growing fast, and we need you! We have a commitment to and passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety.

• and hiring the best! Join our team and you'll become part of a company that's consistently rated among the best in the field of fast casual restaurants.

Co-Manager is a development role for those who have been tuning their skills for management and are ready for the next step.

Here you will hone your leadership skills in communication, delegation and administration. Utilizing skills from previous experience to assist the general manager in daily, weekly and monthly duties such as schedule keeping, inventory, food orders and accepting deliveries.

Bring with you a high level of energy and commitment as those are prerequisites for the GM role.

The Little Caesars Co-Gm will report to the General Manager. The Little Caesars Co-Gm will have primary day-to-day responsibility for planning, implementing, managing and controlling all operational related activities of our Little Caesars Operations.

This position will oversee Little Caesars restaurant operations including product production, inventory, personnel, sales, marketing and financial performance.

This position will also be responsible for ensuring that the Little Caesars facility is operated within the operational guidelines established by Little Caesars Corporate.

Qualifications and Requirements :

Minimum 1 Year management experience in a QSR restaurant facility.

DRESS CODE : Uniform required by Magnum foods, Little Caesars

Must be detail-oriented

Must have excellent Customer Service and Employee Relations skills.

Must be able to perform under pressure in high volume situations.

Must be capable of standing for long periods of time.

Ability to lift up to 50 pounds.

Must be able to work in and out of different temperature ranges.

Values :

Serve others : We are in the business of making our customers’ lives easier every chance we get. We are generous and selfless.

Own your work : We give more than what’s expected. We embrace accountability and care deeply. We have relentlessly high standards and never accept less than the best.

Invent Something : We make things happen. We are curious, adventurous and open-minded. We believe in taking the initiative to improve whatever we touch.

We dream it, then do it.

Never Give Up : We act fast with fearless determination. Obstacles never stop us from reaching our goals.

Be an All-Star : We believe in more than just being a player. We aim to raise the bar, inspire, motivate, mentor, and make an impact.

We strive to be a force of good and a source of fund.

Magnum Foods, Little Caesars isn't just in the pizza business, we are in the people business! Year after year, we have taken great pride in developing a diversified and talented team that makes this company a great place to work, since 1983! For many, this is the first step in becoming a future leader and the foundation for success.

Come join the fun here at Magnum Foods, Little Caesars!