Restaurant manager
M10005 : Restaurant Manager
A RESTAURANT MANAGER IS :
The Restaurant Managers are the heart of the management team - motivating and coaching the hourly team, running stellar shifts, and ensuring each of our guests has an unparalledled experience.
YOU WILL BE GREAT AT D&B IF :
You love working in a fast-paced,
multi-faceted Restaurant / Entertainment scene.
- You are able to communicate to the Employees and Guests in a way that inspires FUN!
- You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level!
- You have
never met a Goal you can't beat!
- You can handle 100K days and while walking five miles a shift!
- You can live, love and embrace the Dave & Buster's culture!
DAY IN THE LIFE...
Everybody is Somebody!
At D&B, we believe that each person and every position matters; everyone contributes to our success!
- You are responsible for tens of millions of dollars' worth of FUN and a team that is worth twice that!
- You get to work with the most talented group of Managers and Employees in the industry and you are responsible for hiring, training, developing and retaining the "best of the best."
- You HAVE TO celebrate your team's successes, train them on service standards, and develop their strengths.
- You get to drive results through your team.
You Got It!
At D&B, we believe that each person and every position matters; everyone contributes to our success!
You Got It" attitude is contagious
- it starts with you, extends to your team and makes our Guests love spending time at D&B!
- You lead from the front and set the FUN (PACE & TONE) for the shift.
- You make executive decisions - if you see a Guest in need, you have the power to identify a fix and MAKE IT HAPPEN!
- We strive for 100% "table touches" and this means that you and your team are
moving really fast!
Fun to the Core
At D&B, we just can't help entertaining Guests and showing them a great time.
You get to come up with creative ways to
drives sales each day!
- Like to party? We like to party You get to host mini parties shiftly, weekly, monthly, quarterly, or annually to communicate and motivate your team.
- Your "office" is on the "floor" and you help create the ultimate Guest experience.
- There is nothing like working the "Midway" on a Friday night, blink twice and your shift is over! Get ready to
kick it up to "warp speed!"
Founders' Spirit
At D&B, we believe that having the passion, pride and drive are what makes us different.
- We are passionate about winning and love to celebrate success - you work hand-in-hand with the rest of the management team to drive financial results.
- Have a vision? Share it with your department and track your success!
- We believe in a
well-balanced schedule that drives sales
and ensures Guest service.
- Safety first. You create a well maintained, safe, secure, and sanitary environment for all D&B guests and staff.
If you see a need, meet it; if you have an idea, share it; if you see a team member needing help, jump in and lend a hand!
Working Environment
- Non typical Restaurant environment. We have great food, millions of dollars' worth of games, host the best Special Events and have thousands of people coming to have FUN!
- Dress to impress, we are business casual but with a tie!
- Our business is nights, weekends and holidays and our Managers know that is our niche'.
LEGAL MAKES US SAY
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to :
- Work days, nights, and / or weekends as required.
- Work in noisy, fast paced environment with distracting conditions.
- Move about facility and stand for long periods of time.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Must have regular and predictable attendance. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
OK, now that "Legal" is over, how could you not want to work here!
Salary Range : $55,000 to $66,000
$55,000 to $66,000
Requirements
LEGAL MAKES US SAY
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to :
- Work days, nights, and / or weekends as required.
- Work in noisy, fast paced environment with distracting conditions.
- Move about facility and stand for long periods of time.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Must have regular and predictable attendance.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
Restaurant Manager
JOB SUMMARY
Areas of responsibility include Restaurants / Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.
Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major;
2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar / lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making;
demonstrates honesty / integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
Managing and Conducting Human Resource Activities
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Ensures recognition is taking place across areas of responsibility. Additional Responsibilities
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Assistant Restaurant Manager.
- Oversees the financial aspects of the department including purchasing and payment of invoices. Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York.
From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service.
Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite.
We invite you to explore careers at St. Regis.
Restaurant Manager
WHAT IS CALIFORNIA PIZZA KITCHEN?
We opened our first restaurant in Beverly Hills in 1985. Former federal prosecutors Rick Rosenfield and Larry Flax combined their passion for food with fresh high-quality ingredients to create innovative, hearth-baked pizzas such as The Original BBQ Chicken, Thai Chicken, and Jamaican Jerk Chicken, cooked in an open kitchen.
The restaurant gave California a place in the pizza pantheon alongside Chicago and New York. Our California twist on global flavors resonated with guests, and CPK quickly became a bustling spot for business and family gatherings.
Almost immediately, after the first location opened, we expanded from California to more than 250 locations in more than 30 states and 11 countries.
But it doesn't stop there; you'll also find us bringing smiles to the pizza aisle in your grocer's freezer, taking the edge off travel fatigue in major airports all over the world, feeding eager fans at sports stadiums and students on college campuses.
WHO WE ARE
We are passionate individuals committed to inspiring others by bringing California creativity to every meal. This is the placefor taste makers, rule breakersand Earth shakerswho conquer challenges by daring to work on the edge and thinking outside the box.
We bringthe biggest and best partsof ourselves to work and to ourcommunities, andare guided by our ROCKS philosophy (Respect, Opportunity, Communication, Kindness and Service).
We are committed to moving people forward and encourage everyoneto apply their passion atCPK. So go ahead. Be bold. Be you. Be epic!
THE PERKS
- Comprehensive 10-weektraining program
- Tremendously passionate, one-of-a-kind company culture
- Opportunities for growth and development. We love promoting from within!
- Competitive salary and a highly competitive bonus structure
- Manager meals while working and a quarterly Management Dine-Out card to enjoy with your family and friends
- An environment where you can express your unique talents and skills
- Comprehensive benefits package, including medical, dental and vision
OUR EXPECTATIONS
- Deliver phenomenalguest experience
- Deliver on culinary expectations within thebrand leadthe team to ensure proper recipe execution and CPK standards
- Lead and inspire the team with a people-first mentality to buildon CPK's bestin class culture
- Build a team around hospitality and culinary execution and developing top talent to drivethe business forward- foster career growth and cross training for the team
- Build sales,profitability, andguest counts
- Manage the P&L for the restaurant
- Meet financial objectives by forecasting, adjusting labor expenditures, practicing portion controls, preparing budgets, and analyzing variances
- Maintain a safe and healthy environment by establishing, following, and complying with sanitation standards and procedures
REQUIREMENTS
- Minimum of two years FOH & BOH management experience in a high volume, faced paced restaurant
- Strong communicationskills verbaland written
- Exceptional leadership skills ability to motivate, inspire and develop a team
- Passionate about execution, hospitality and service
While performing the duties of this job the employee is frequently exposed to computer terminals. The noise level and temperature is moderate.
The employee has the ability to sit, stand and / or walk for up to 10 hours a day. The employee is occasionally required to stoop, bend or kneel, lift up to 40 lbs.
and perform other diverse physical tasks as needed. The vision requirements include : close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
NOTE : CPK reserves the right to revise or change the position plan as the need arises. This position plan is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
The current salary range for this position is USD $ xx to $ xx .
Various benefits are available for this position, including 401K, health, dental, vision, and disability insurance through CPK’s designated providers.
CPK regularly reviews its benefits offerings and may change benefits and providers from time to time.
Restaurant Manager
Job Description
Job Description
You are a seasoned restaurant leader, passionate about creating amazing dining experiences. We will utilize your talents to their fullest and provide an opportunity to advance your career
Our unique culture is one of the reasons we’ve been named to the Fortune 100 Best Companies to Work For list since 2014.
At The Cheesecake Factory, we know great things happen when passionate leaders gather around our table. Come join us!
What we offer :
- Comprehensive healthcare including medical, dental and vision
- Flexible healthcare spending account
- Employee Assistance Programs
- Company-paid group life insurance, short term disability and long-term disability
- Paid time off including vacation and sick time
- 401k plan and company match
- Quarterly Bonus program
- 25% discount for your party when dining in as a guest
- Eligible for up to 50% next day pay (exclusions apply)
- Tuition assistance
- Career growth opportunities
We follow local and CDC coronavirus guidelines to ensure the safety and wellbeing of our staff members and guests.
Compensation may include base salary and geographic differential. This position is bonus eligible.
What we’re looking for :
- At least 2 years of experience as a manager in a full-service restaurant (dining plus bar)
- Solid track record of success in previous roles, including demonstrated career growth
- Strong interpersonal and communication skills
- Dependable and motivated with a strong work ethic
- Able to stand, sit, squat or walk for extended periods of time
- Able to grasp, reach overhead, push, lift and carry up to 50 lbs
Who we are :
We’re one of Fortune’s 100 Best Companies to Work For because we care for our staff like family, give back to our communities and work towards a sustainable future.
The Cheesecake Factory Incorporated is made up of several unique restaurant concepts, including Grand Lux Cafe, North Italia and Social Monk, plus our California-based support center and bakeries on each coast where our delicious cheesecakes our born! Our team of 40,000 operates more than 200 full-service, casual dining restaurants throughout the , and we’re always looking for passionate people to join in on the fun.
We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply.
The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
SoCheesecake #LifeAtCheesecake
Restaurant Manager - Franchise
These are areas of performance in which the Restaurant Manager must be successful to meet their accountabilities :
Guests : Makes sure that all employees put Guests First to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
Coaches all employees on addressing guest complaints promptly
- Emphasizes the importance of following the Guests First Cycle
- Role models the Manager On the Floor and At the Door philosophy
- People : Works with the General Manager to attract, hire, develop, coach, and retain hourly employees to ensure an engaged, high-performing team. Does so by :
- Working to create and maintain a respectful and enjoyable environment for our employees.
- Promoting and maintaining a harassment free environment by encouraging open communication at all levels
- Assisting effectively with recruiting and selecting.
- Using corporate training programs, individual development plans, and work assignments to develop employees’ knowledge and skills.
- Providing timely, constructive coaching and feedback.
- Restaurant Operations : Directs shift operations to ensure that all standards are met to optimize the guest experience.
- Maintains proper staffing levels and schedules
- Monitors the Guests First cycle to ensure timeliness of service is maintained
- Restaurant Sanitation : Assists the General Manager by overseeing assigned shifts to ensure that Denny’s Brand Standards for restaurant sanitation are consistently achieved to include successfully passing all health inspections and Brand Protection Reviews.
- Ensures food preparation, food handling, and food storage standards are consistently followed.
- Enforces sanitary practices for the general cleanliness and maintenance of the restaurant.
- Financials : Assists the General Manager in interpreting financial and operational reports and schedules. Works with the General Manager to identify gaps in operating performance and to develop solutions to ensure that controllable profit goals are achieved.
- Assists the General Manager with managing to budgets established for their restaurant
- Growth : Helps drive sales, guest count, and profit for the restaurant by assisting the General Manager with local store marketing and by ensuring suggestive selling is being executed properly and that all measured goals are met.
- Safety and Security : Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
Constantly monitors the restaurant for potential employee or guest liability, corrects the situation and brings to the attention of the Area Leader
- Asset Management : Monitors to ensure that proper cash handling, discounts and inventory management procedures are in place to protect and conserve company assets.
- Compliance : Maintains compliance with all RJC Policies and procedures as well as all state, local and federal regulations.
- Problem Resolution : Ensures that problems are addressed and resolved promptly (such as customer complaints, employee relations issues, facilities, or security issues, etc.
Brings appropriate issues to the attention of the General Manager, recommends correction, and participates in the resolution as required.
- Teamwork : Performs other duties as needed or assigned; willingly assists others without being asked.
- Creates a culture of teamwork within the restaurant
Essential Functions
- Must be able to lift a tray weighing up to 25 lbs.
- Must be able to lift and carry supplies and equipment weighing up to 50 lbs. and place items on high and low shelves in office, storerooms, service areas, walk-in coolers, and freezers
- Must be able to bend, stoop, reach, lift, and grasp
- Must be able to hear well in a loud environment to respond to employee and guest needs
- Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
- Must be able to operate point-of-sale system and differentiate between monetary denominations
- Must be able to work with all Denny’s menu products
- Must be able to work around potentially hazardous chemicals
- Must have sufficient mobility to move and operate in confined work area
- Must work inside and outside the restaurant
- Must be able to observe staff and all aspects of restaurant operations
- Must be able to stand and walk during an 11-12-hour shift; occasional shifts more than 12 hours may be required due to the demands of the business
- Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
- Minimum of 2 years’ experience in restaurant, hospitality, or retail management; additional operations and / or leadership experience strongly preferred
- Food Safety Manager certification required
- Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
- Ability to communicate effectively, both orally and in writing, in the English language
- Possesses basic math skills (add, subtract, multiply, divide)
- Places a value on diversity and shows respect for others
- Proven ability to problem solve and handle high stress situations
- Ability to interpret financial statements and understand contributing factors
- Must be able to perform job duties of every position
- Willingness to work the required 50-55-hour work week 5 days a week with occasional additional days based on the needs of the business
- Must be prepared to multitask in accordance with the demands of the business
- Ability to identify and anticipate opportunities and implement corrective action steps
- Ability to work weekends, holidays, and evenings
- Periodic travel to include occasional overnight travel and airline travel when applicable
- Licensed to operate an automobile without hours of operations restrictions
- Has reliable transportation to meet banking obligations
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position.
It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.
Denny's or the franchise owner may amend, change, or modify the responsibilities and duties of this position to meet business needs, as necessary.
This job description does not constitute a contract for employment and may be changed at the discretion of Denny's or the franchise owner with or without notice.
Restaurant Manager
Our restaurant is part of a family of restaurant businesses with a proud history of success. From simple beginnings in a small restaurant in Hapeville, Georgia, founded in 1946 by Company founder and Chairman S.
Truett Cathy, Chick-fil-A has grown into one of the largest privately-owned restaurant chains in the nation. Credited with introducing the original boneless breast of chicken sandwich and pioneering in-mall quick-service food.
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants.
Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day.
Here at Chick-fil-A at Audubon Crossings & Barrington FSUs, we have always focused on providing great food in a clean, friendly environment, and on providing outstanding customer service.
Some of the core values that we believe
will help us be America’s Best include :
Customers First : We strive to meet or exceed the customer’s expectations for running our
restaurant businesses by providing delicious food in a clean, friendly, and welcoming environment
on every single visit.
Working Together : Working together at Chick-fil-A at Audubon Crossings & Barrington is at the heart of how
we do our work and serve others.
Continuous Improvement : Chick-fil-A at Audubon Crossings & Barrington seeks to improve every day and hope
our team members will always seek to improve both personally and professionally, in all aspects of
their lives.
Personal Excellence : Chick-fil-A at Audubon Crossings & Barrington strives for excellence in all that is done.
Integrity is paramount.
Stewardship : Chick-fil-A at Audubon Crossings & Barrington strives to be good stewards of all that is entrusted
to us time, talents, and resources.
It may not be the easy way, but it's the only way we know.
Employee Promise
We want our employees to flourish, that is why we promise to create an environment that promotes community, advancement and impact.
We back up our promise with a benefits package that supports health, wealth, and well-being.
Benefits : Competitive pay, Closed on Sunday’s, Free Food, Flexible Schedule, Great Benefits, Scholarship Opportunities and more.
Job Summary
We are looking for enthusiastic, hard-working, servant leaders to join our family at Chick-fil-A Audubon Crossings & Barrington.
We pride ourselves in having the best people in the business. This is a fast paced location and we have high expectations of our employees, but we also take good care of our team.
Manager's Code of Honor
- We hire character and develop skills
- We offer continuous praise and feedback
- We send negativity to work someplace else
- We celebrate loyalty and develop potential
If you believe you can practice all of our Code of Honor every day on shift, please read further!
Your Impact
- Work in high performance teams in multiple areas
- Provide unforgettable hospitality within and even beyond the four walls of our restaurant
- Have a positive influence on all who come into contact with Chick-fil-A, and the community
- Participate in a fast paced, upbeat environment that serves guests in record times with top quality products.
- Maintain a refreshingly clean environment
Your Opportunity
- With over 85 employees at this location and multiple tiers of leadership, there’s plenty of room to grow!
- Path for growth includes : Assistant Director and Director Levels
Roles and Responsibilities :
- Ensuring that products and guests’ experience are consistent with our brand, culture and standard of excellence
- Effectively communicate clearly with guests, team members and leaders
- Customer service; courteously greet guests, take orders, explain and suggest menu items
- Stand for periods of up to 8 hours in length
- Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing the trash, cleaning equipment, and keeping restrooms clean
- Preparing, assembling and serving products to food stations and guests
- Ensure restaurant complies with food safety and Health Inspection Standards
- Assemble, clean, maintain and operate : general equipment, soft serve machine, and soda towers
- Provide on-going coaching that fosters the Chick-Fil-A culture and operational excellence
- REPORTS TO : Director Operations
Manager Duties :
- Be competent and confident in your responsibilities as a manager
- Create the game-plan for your shift, ensure shift is set up for success
- Assign registers and have a drawer ready for TM’s before they arrive on shift
- Answer the phone and respond or handle the matter appropriately
- Resolve Guest issues and complaints appropriately
- Take catering orders over the phone, enter into the system, confirm payment method, and notify marketing director and catering coordinators of exceptionally large orders and deliveries immediately
- Ensure TM’s clock-in and clock-out according to their scheduled shift
- Monitor breaks, particularly for minors
- Make appropriate judgment calls when the store is slow or busy if slow, ask for volunteers to leave early; if busy, ask for volunteers to stay later or send a message out for TM’s to come in early
- Take ownership and keep a pulse on all aspects of the store : Drive-thru, Front counter and DR. Ensure all areas of the business are flowing smoothly, Guests are being served, the DR, restrooms and parking lot are clean, disinfecting protocols followed, team members meet ALL uniform requirements etc.
- Count any drawers at the end of your shift
- Before you leave, communicate any relevant details to the next Manager on duty and set the next shift up for success
A positive attitude
- A hunger to grow
- A desire to work hard toward serving others
- Ability to work in a fast-paced environment
- Ability to work and move with a sense of urgency
- Ability to lift up to 40 pounds
- Well-groomed and professional appearance
- 1-2 years restaurant management experience required
- Open availability and can work a minimum of 35+ hours weekly
- Available to work Friday and Saturdays
- Hospitality Experience Preferred
- Experience leading teams of 10 or more employees with a track record of success
Restaurant Team Member
Average Rate : $19.00 / hour!*
Average rate includes hourly wage + average hourly tip earnings)
Whats in it for YOU? u00A0
Have fun and work hard! As a Shack Team Member, you will be a valued and integral part of our team from Day One. You will have the opportunity to train on every station in the Shack while increasing your responsibility and pay.
We value learning & development and provide the ability to grow your career toward Shack Trainer, Cross Trainer, Shift Manager, and beyond at your own pace! u00A0 u00A0 In addition to your hourly base pay, youll also have the opportunity to earn tips by showcasing your uplifting hospitality skills!
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
Competitive rates & weekly pay
Medical, Dental, & Vision Insurance plan options to fit your needs*
Discount Programs for Transit, Corporate Fitness, & more
401k Plan with Company Match*
Vacation + Wellness time*
Employee Dining Discount Program u00A0
Referral Bonus for bringing new members in to the #ShackFam
Online Training Program u00A0& access to self-development tools and resources
Flexible scheduling and self-paced growth opportunities
Dependent on eligibility
What do you bring to the table? u00A0
We dont just value the great work you do, we value the great way you do it! 49% is the stuff you do, 51% is the awesome attitude with which you do it.
We are seeking positive and enthusiastic full-time and part-time entry-level team members to join our dynamic team! u00A0
Previous hospitality and / or food service experience is a plus, though not required well teach you the rest! u00A0
Motivated to learn quickly and grow in a professional, team-oriented environment. u00A0
We are fast-paced and looking for people who are quick thinkers, committed, and excited to hit the ground running!
This is an entry level opportunity with no previous experience required! All you need is the motivation to learn and grow in a professional, fast paced, team-oriented environment! We will provide you with all the tools necessary for a successful Shacksperience, with hands-on training, online learning modules, and a structured path to grow your career.
Job Responsibilities
Food prep, customer service, guest interactions, cooking, and cleaning
Delivering exceptional hospitality to our guests
Balancing high volume with high quality
Participating in ongoing training and development
Job Qualifications
Ability to learn quickly in fast-paced, high volume environment
Self-motivated achiever interested in taking on additional roles and responsibilities
Open availability and flexibility is a must ability to work any shift
About Us
Shake Shack is a modern day "roadside " burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, & more.
With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place with widespread appeal.
Our unique and inspiring culture invites and nurtures motivated people who aspire to be our future leaders. Beginning as a hot dog cart in New York Citys Madison Square Park, Shake Shack has expanded to 330+ locations nationwide and is still growing! u00A0
Shake Shack is an Equal Opportunity Employer u00A0
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. u00A0
Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. u00A0
u00A0
Restaurant Manager
Be Real. Do Good. Walk Together.
Our Core Values : Be Real. Do Good. Walk Together.
Our ideal Restaurant Manager is a flexible and customer-focused employee. You must also have strong organizational and employee Management skills with the ability to manage a multi-million-dollar business.
This position is responsible for the day-to-day management of the restaurant. Responsible for teaching, training, and leading Team Members.
Must always present a professional image. Must coach, counsel, and develop Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, manage Guest complaints, and ensure sanitation, safety, and food quality.
The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant
Benefits include :Specific Manager requirements include :
- Must be 21 years old
- Minimum of 2 years’ experience working as a Manager in Full-Service restaurant
- Valid Driver’s License
- High School Diploma or High School equivalency required. Bachelor's Degree preferred.
- Demonstrates strong verbal and written communication skills
- Foster collaboration and teamwork within your team
- Ability to inspire and motivate others. Experience with sales building, P&L statements, recruiting and training
- Able to analyze issues and problem solve
- Set clear goals for themselves and their team
- Must be capable of performing all functions and meeting qualification standards for all hourly positions
- Manages all areas of operations including marketing and human resources, while ensuring the Company’s standards of quality, service, and operations are maintained.
- Frequently interacts with Guests to ensure they receive the Ruby Tuesday Service Style experience; follow up on any issues and complaints they may have.
- Maintains an accurate and up-to-date manpower plan of Department staffing needs.
- Prepares schedules and ensures that their department is staffed for all shifts.
- Staff, train and develop their department’s hourly team members through ongoing feedback and coaching,
- Directly supervise team members, correcting behaviors as needed and providing recognition to continuously improve performance.
- Ensure great food is served to every guest through managing all Team Members.
- Manages inventory efficiently, accurately, and in a cost-effective manner.
Physical Requirements :
This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time;
frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.
requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Description :
- Manage hourly employees, including conducting performance evaluations, coaching and discipline.
- Reviewing applications, interviewing, and making recommendation to hire Hourly employees.
- Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant.
- Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings.
- Ensure CHARM Service Model is executed by every team member with every guest.
- Providing, directing, and scheduling Front of House and Back of House training.
- Supervise and overseeing the production and preparation of food and beverage in a manner consistent with established recipes and procedures.
- Follow Operations Playbook to ensure consistent daily operations.
- Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs and staffing notes with management team.
- Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained.
- Manage food, supplies and liquor costs by conducting weekly inventory.
- Understanding, managing, and practicing safe food handling procedures.
- Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
- Ensure all equipment is in good repair.
- Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc.
- Verify that all food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation.
- Responsible for execution of new initiatives including new product and menu rollouts.
For more details on this position and rewards of being a Ruby Tuesday team member check out rubytuesday.com / careers
Working at Ruby Tuesday
- Health insurance
- No strict dress code
Restaurant Host
Up to $15.00 per hour depending on restaurant concept experience
Early Close / No Late Nights
Work / Life Balance
Career Growth
Excellent Benefits including 401(k) with Employer Match
Our Purpose :
We pride ourselves on serving high quality farm fresh food at Bob Evans! We are AMERICA’S FARM FRESH! We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience.
We have immense pride in our culture and roots to our communities. Working at Bob Evans is about being part of something big we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value.
Our Founder, Bob Evans, was all about growing good join us at Bob Evans and be an integral part of . Where Good Grows.
Host Cashier Responsibilities :
- Greet guest in a friendly, warm, and welcoming manner and escort guests to tables
- Monitors guests’ needs and the flow of the restaurant and seats guests accordingly
- Delivers the appropriate number of menus, kid packs if needed when seating guests
- Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned
- Practices safe food and beverage handling
- Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order
- Shows guests you care and ask them about their dining experience
- Effectively handles guest complaints and involves manager at appropriate time
- Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards
- Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest
- Clears, sanitizes, and sets tables as needed
- Manage guests wait times by working with managers to quote accurate wait times
- May be asked to assist in other job categories as well
- All other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while possessing dependability and exceptional teamwork skills
Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify.
Why Choose Us :
- Competitive Compensation
- Health and Welfare Benefits
- 401(k) with Company Match
- Flexible Scheduling
- Opportunity for development and career growth
Knowledge :
- Excellent guest service skills and experience
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
- Computer skills (POS system)
Education / Experience :
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
Physical Requirements :
The requirements listed are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job.
This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job you will regularly be required to :
- S tand for entire shift and walk for long periods of time without rest or sitting down
- Push, lift, carry and transfer up to 50 pounds
- Reach with hands
- Use hands to finger, handle, or feel objects, tools, or controls
- Bend and stoop
- Verbally communicate with others
- Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
We continue to update our safety and sanitation procedures to follow the current CDC, local, and state guidelines. Our goal is to provide a safe environment for both our employees and guests.
Restaurant Manager
$65000 per year - $80000 per year
The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values.
Successful performance is measured by consistent delivery of balanced results through our systems, methods and procedures from the perspective of all our stakeholders.
This leads to sustained growth in sales and profits achieved through personal, people, business and results leadership.
Job Requirements
- A minimum of 2 years, current, salaried management experience in a high- volume upscale restaurant or high end resort restaurant
- Strong passion for culinary excellence, wine knowledge and guest service
- Proven ability to develop team
- Knowledge of systems, methods and processes that contribute to great execution
- Restaurant Managers receive competitive salary & quarterly bonus eligibility
- Eligibility for medical, dental, and vision benefits
- Company-paid Short-Term Disability and Life Insurance
- 2 weeks paid vacations and up to 5 flex days in your first year
- Paid Family and Medical Leave (up to 2 weeks after 1 year of service)
- After one year of service
Company 401(k) with a match up to 120% on the first 6% of salary
Company paid Retirement Plus Benefits
Darden Employee Stock Purchase program
- Discount program for 1,000 of merchants
Restaurant general manager
SMASHBURGER
Restaurant
General Manager
Our first Smashburger restaurant opened in 2007 with one
single notion in mind; to serve a better burger ! Better burgers takes
better service, support and teamwork. That's why we
treat our team members fairly in a diverse and safe environment. With
an average of 10 restaurants opening each year, we invest in building internal
opportunities for our teams’ learning and growth. We just build better . Better
Burgers. Better Teams. Better Experiences.
Better
Benefits : Build a better experience work & lifestyle!
- Quarterly Bonus
- Get Paid $ to Refer your Friends*
- RGMs, RMs, & SLs are entitled to one (1) free
meal each shift they work
- Paid time off vacation and sick*
- Medical, Dental and Vision Options*
- 401K match (21 and older)
- Flexible schedules in a fun, family
friendly, team environment
- Employee Assistance Program
- Fast track for career opportunities
- Free uniform
- Eligibility based off of time in
position and average hours worked
Referred employees
must be manager level and in good standing & Referee must be employed with
Smashburger at time of payout. Bonus is paid in two distributions
Restaurant
General Manager Responsibilities
Reporting to the Director of Operations / District
Manager and is the primary support for the management teams in their respective
restaurant location.
Manage
the performance of multiple Restaurant Managers (RM), Shift Leaders (SL) and Employees
Promote
a fun and positive work environment
Develop
future leaders for the company
Manage
the effectiveness of people focused processes and systems
Ensure
individual unit is always staffed adequately which includes : employee
retention, communicating staffing needs to DO / Recruiting and checking ATS each
morning for new applicant flow, including the selection, development and
performance management of employees
Provide
initial and ongoing training to all employees within the unit utilizing
SmashConnect LMS, and 4 step method of training
Reward
and recognize employee performance that exceeds company standards
Engage
in talent reviews and performance conversations for all RM / RS in their
respective restaurant
Partner
with Human Resources Business Partner (HRBP) to manage progressive disciplinary
processes that arise with the unit
Resolve
all employee relations issues with the assistance of the DO / SDO and HRBP
Manage
with integrity the daily completion of operational check lists to include
Line
checks and uniform standards
Opening / closing
check lists
Safe
and deposit logs
Manage
FSC operational standards daily and complete a corrective action plan for every
FSC audit performed by SDO, DO, and QM
Manage
the guest experience metrics (NPS and OSAT) and resolve all guest complaints
within 24 hours of the incident through use of Medallia
Ensure
all food safety standards are followed and in compliance with all local health
departments
Exemplify
guest service on each shift of the day and communicates SIZZLE service
standards to the employees
Manage
the successful onboarding and training for all new employees
Facilitate
routine management communication
Manage
the businesses spends through allocations and usage of company declining budget
Manage
COGS through PAR ordering management, inventory, and FIFO reporting
Manage
spending in accounts cleaning, small wares, and operating costs
Follow
and ensures company cash policies to ensure minimal losses through theft or
shortages
Build
sales through community involvement and improvement of FSC operations within
the unit
Manage
labor cost through effective wages within the hourly minimums in accordance to
state laws
Participate
in P&L reviews with SDO and DO
Build
schedules based on company forecast tool and allowed labor percentages. While
reacting daily to sales trends and reducing labor scheduled when needed
Manage
local store marketing programs as assigned
Restaurant General Manager Requirements
years of Restaurant General Manager experience in restaurants
Flexible
to work nights, weekends, and holidays
Follow
Smashburger uniform standards
Ability
to follow all guidelines and procedures set forth by Smashburger, local, state,
and federal employment regulations
Must
successfully complete Smashburger training program
Possess
strong communication skills, both written and verbal, to effectively
communicate with restaurant management, front line employees and corporate
support teams
People
management skills to effectively select, assess, coach / counsel, develop,
motivate, and lead restaurant teams
Excellent
attention to detail
Proven
time management, consistency, and organizational skills
Highly
motivated, self-directed, and results driven
Physical
ability to stand for extended periods of time and to move and lift boxes of
food / supplies up to 50 lbs.
Ability
IND1
All applicants and employees have an
equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of
equal employment opportunity. We prohibit
unlawful discrimination against applicants, prospective applicants or employees
on the basis of age 40 and over, race, sex, color, religion, national origin,
disability, genetic information, sexual orientation, gender identity, military
or veteran status, or any other applicable status protected by state or local
law. This prohibition includes unlawful
harassment based on any of these protected classes. Unlawful harassment includes verbal or
physical conduct which has the purpose or effect of substantially interfering
with an individual’s work performance or creating an intimidating, hostile, or
offensive work environment. We maintain
a workplace free of racial slurs and bias. This policy applies to all
employees, including managers, supervisors, co-workers, and non-employees such
as customers, clients, vendors, consultants, etc. Any conduct in violation of
these company policies is also a violation of the law. Employees who engage in, ratify, or
perpetuate discrimination, harassment or retaliation will be subject to
disciplinary action, up to and including immediate discharge.
Hourly manager
Initial hiring pay range (based on location, experience, etc.) : $23 - 25 / hour
- Pay is based on location, experience, and qualifications etc.
- Monthly incentives after training vary and are based on restaurant profitability
GENERAL SUMMARY :
The Shift Manager - He / she has the primary responsibility for managing shifts; conveying the Cane’s culture to his / her Crewmembers and Customers;
as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane’s. He / she will be responsible for upholding Raising Cane’s standards for the Crewmember and Customers experiences.
Benefits offered for all Full-time Restaurant Managers :
- Medical, Dental, Vision & Pharmacy Benefits
- Dependent Care & Healthcare Flexible Spending Account
- Pet Insurance401(k) With Employer Match (age 21 & older)
- Tuition Reimbursement Program
- Basic Life, AD&D & Supplemental Life Insurance
- Short-term & Long-term Disability
- Crewmember Assistance Program
- Benefits Concierge Service
Perks & Rewards for all Restaurant Managers :
- Competitive pay + monthly bonus for all levels of Management!
- Paid Time Off & Sick time
- 8 paid Holidays a year
- Early closure for company events
- Casual Work Attire
- Perkspot Employee Discount Program
KEY RESPONSIBILITIES AND AREAS OF FOCUS :
- Operations Management- Deliver What We Do on each shift you lead; at Raising Cane’s What we do is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts;
- leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include : monitor cleanliness and maintenance of restaurant to assure Raising Cane’s standards are being meet in these areas;
- be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts;
ensure all food orders are prepared to Raising Cane’s standards
- People Management- Coach and train Crewmembers on proper Raising Cane’s procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane’s job qualifications;
- motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager;
support adherence to Raising Cane’s uniform policy during shift
Business Management- Support management on all areas that impact the business to include : labor cost, waste monitoring, sales and costs of goods;
monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations
Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane’s risk management program;
and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner
ADDITIONAL REQUIREMENTS :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be 18 years of age or older
- Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
- On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs;
reach and grasp objects
QUALIFICATIONS :
- Ability to lead, motivate, and empower the Cane’s Crewmembers
- Ability to align Crewmembers with Raising Cane’s culture by balancing hard work and having fun.
- Ability to manage basic tasks and the restaurant’s Crewmembers
- Takes initiative
- Has excellent verbal and written skills
- Ability to recognize problems and problem solve
- Ability to set goals and convert plans into action