Customer Service Jobs (688)

Delivery Station CS Associate - FT (40 Hours) - DCX2 - Mission Viejo, CA

Amazon.com Services LLC Mission Viejo, CA
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The address for this location is: 25725 Jeronimo Road, Mission Viejo, CA 92691

The schedule for this role, subject to change based on business need is: Sunday-Thursday 10:30AM-7:30PM

Except as otherwise required by law, this role pays $18.70 per hour.

This is a Full-Time (40 hours per week) position. The average amount of scheduled hours generally consists of 40 hours per week, with the expectation to work additional hours in a week if there is a customer need.

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.


As a Delivery Station Customer Service Associate at a Locker+/Counter+ Hub, you will be responsible for:
  • Communicating with customers directly in-person, in addition to communicating via phone and email
  • Empathizing with and prioritizing customer needs
  • Upholding company values and respecting every customer
  • Resolving issues and setting appropriate expectations with customers
  • Clearly understanding and responding appropriately to the issues that customers present
  • Consistently composing grammatically correct, concise, and accurate written responses to customer issues
  • Approaching problems logically and with good judgment to ensure the appropriate customer outcome
  • Making quick and effective decisions on behalf of the customer
  • Working a flexible Full-Time (40+ hours per week) schedule
  • Performing the following tasks, with or without reasonable accommodation:
    • Carry, lift, push and pull up to 49 pounds
    • Frequently push, pull, squat, bend and reach
    • Stand and walk during shifts lasting up to 12 hours
    • Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
    • Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
Full-time
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Customer service remote

TurboTax Kansas City, KS
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Work from home as a Customer Service Representative for TurboTax

Get paid $17+ per hour and start making $2,700+ USD per month*

Work from home & set your own flexible schedule between 8am and 10pm Monday to Sunday

APPLY AT GIGCX MARKETPLACE

REQUIREMENTS

No accounting experience required

As a customer service representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software.

Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions.

We’ll give you amazing continuous training support for everything.

BENEFITS

Get paid more the longer you stay - $17+ per hour and earn an EXTRA .25 cents per hour every pay cycle*

Work from home

Receive $400 paid training

Build your own schedule with flexible hours

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate.

Trusted by 20+ million people

We're giving taxpayers more time, money, and confidence with technology. The tax refund check is the biggest boost millions of Americans get to their income for the entire year.

Our customers depend on tax refunds to pay their rent, tuition or medical bills and better understand their needs. When customer empathy drives innovation, the result is technology like live video advice from a tax expert.

And taxes become simpler for even the most inexperienced taxpayer.

Additional information :

Full-time
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Customer Service Representative

Cardinal Health Omaha, NE
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Schedule : Monday - Friday 10 : 30 AM - 7 : 00 PM ET / 9 : 30 AM - 6 : 00 PM CT

What Customer Service Operations contributes to Cardinal Health

Customer Service Operations is responsible / a catalyst for providing proactive solutions, inquiry research / resolution, and root cause analysis.

Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

Accountabilities

  • Provide concise, quality customer service in a professional and courteous manner to both internal and external customer
  • Field and re-direct incoming calls to the appropriate destination
  • Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels
  • Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup / maintenance, company website assistance, and credit card inquiries and payments
  • Process return authorizations and issue return labels for our customers
  • Track and Trace customer orders to ensure delivery of products
  • Assist our customers with web registrations and inquiries
  • Process credit card payments for our customers
  • Daily research and resolve customer complaints / issues assigned through Salesforce database, phone, email & web with minimal supervision
  • Edit customer orders as requested by our customers or sales
  • Other responsibilities as required to promote customer satisfaction

Qualifications

  • High School Diploma, GED, or equivalent work experience, preferred
  • 0-2 years of experience preferred
  • Extensive phone communication experience, customer service environment experience, preferred
  • Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook

What is expected of you and others at this level

  • Acquires job skills and learns company policies and procedures to complete standard tasks
  • Works daily on routine assignments
  • Follows correct processes outlined in the department procedures and guidelines
  • Work is closely managed and follows detailed instructions
  • Seeks regular guidance and advice from supervisor

Anticipated Salary : $15.00 / hr. - $19.58 / hr.

Bonus eligible : No

Benefits : Health insurance, 401k Contributions, Paid Time Off, Vacation, STD / LTD

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Full-time
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Customer Service Advisor

Valvoline Instant Oil Change Milwaukee, WI
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Geared for the Driven

At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests.

Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance.

It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs.

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC.

With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.

What you’ll do

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services.

No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.

  • Deliver a positive first impression to each guest with a warm, friendly greeting
  • Present oil change options and additional services based on manufacturer recommendations
  • Build trust and win repeat, loyal customers
  • Evaluate customers' needs, working quickly and efficiently
  • Provide hands-on assistance under the hood as needed
  • Master products, services, and company knowledge

How you’ll succeed

  • Have effective interpersonal, oral communication skills
  • You enjoy interacting with people face-to-face
  • You are friendly and ready to work as part of a customer-focused team
  • Have an eagerness to learn and grow
  • You can occasionally lift up to 50 pounds
  • Have full mobility and the ability to work with your hands above your head
  • Can stand for extended periods of time and climb stairs

Benefits include :

  • Competitive pay & flexible work schedule
  • On-the-job training
  • Paid biweekly
  • Company provided uniforms and tools
  • We promote from within - a commitment we are passionate about
  • No late evenings
  • Paid time off and holidays*
  • Medical, dental, vision, and 401(k) savings plans*
  • Terms and conditions apply, and benefits may differ depending on location

Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.

Part-time
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Customer Service Event Representative

Odyssey Atlanta, GA
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Join our team as a Customer Service Event Representative and be part of a dynamic and fast-paced team that makes a real impact in the communities we serve.

With a focus on community fundraising, you will have the chance to work on-site at events, representing our clients and delivering exceptional customer service.

Responsibilities : Representing our clients with professionalism and answering customer questions in person at events Providing outstanding service by effectively responding to all questions and queries Attending daily meetings and workshops to stay up-to-date on new services and programs Performing other tasks as assigned by the management team Requirements : Authorization to work in the United States High School Diploma or equivalent Full-time availability to work on-site Quick learner with effective communication skills Experience in customer service, fundraising, hospitality, or public relations is an asset, but not required We offer : Full paid training Competitive compensation Personal and professional development opportunities A positive and fun team environment Opportunities for growth and advancement Powered by JazzHR

Full-time
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Amazon Fresh Meat and Seafood Associate - Pasadena, CA

Amazon Retail LLC Pasadena, CA
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Amazon Fresh is a new grocery store offering a seamless grocery shopping experience. Customers will find a wide assortment of national brands and high-quality produce, meat, and seafood. Our culinary team offers customers a range of delicious prepared foods made fresh in store, every day. Amazon Fresh stores use cutting edge technology to make grocery shopping more convenient for customers, including the Amazon Dash Cart and Just Walk Out technology, allowing customers to skip the checkout line.

Amazon is ranked among the best workplaces in the world for several reasons. Every day we strive to be Earth’s Best Employer and most customer centric company. Because of this, Fresh Associates strive to create an easy and friendly shopping experience, acting as a guide along a customer’s grocery shopping adventure. If you have a passion for putting a smile on someone’s face and want to be part of a tech-forward unique grocery experience, this is the job for you!

As a Meat and Seafood Associate, you get to delight customers by providing a WOW experience in our Meat and Seafood Department! Some responsibilities may include:

Meat and Seafood Associate:

  • Ensures a fresh and appealing meat and seafood display by keeping it stocked with quality, non-expired, products
  • Provides excellent service to customers by answering general questions, providing recommendations and offering sampling when applicable
  • Maintains a clean and sanitary working and shopping environment


Requirements:

  • Candidates must be at least 18 years of age.
  • Must be able to lift up to 49 lbs.
  • Shifts can be up to 10 hours, requiring associates to be on their feet for the duration of their shift.

Availability Requirements:

  • Full availability required between the hours of 4AM-11PM; Shifts will be up to 8 hours long, sometime between 4AM and 11PM. Shifts will not span the entire 4AM-11PM time frame.
  • Overnight- Full availability required between 10PM-6:30AM

Why You'll Love Amazon
Many of our jobs come with great benefits – including healthcare, parental leave, ways to save for the future, and opportunities for career advancement – all in a safe and inclusive environment ranked among the best workplaces in the world. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

  1. Competitive wage paid weekly, with overtime for more than 40 hours
  2. Healthcare (medical, dental, vision, prescription drugs)
  3. Medical Advice Line
  4. Network of Support (health & well-being on and off the job)
  5. Adoption Assistance
  6. Maternity and Parental Leave
  7. 401(k) savings plan
  8. Paid Time Off (PTO)
  9. Holiday pay opportunities
  10. Employee discounts
  11. Basic life insurance
  12. AD&D insurance
  13. Company-paid Short-Term and Long-Term Disability
  14. On-the-job training and skills development
  15. Employee Assistance Program
  16. Funded Opportunities: Up to an annual maximum benefit, Amazon will pre-pay 100% of tuition for employees to pursue everything from bachelor’s degrees to certificates.

Learn more about Amazon Benefits and Culture
https://hiring.amazon.com/why-amazon/benefits#/

Note: The above job description describes the essential responsibilities for the position and is not a complete list of all required duties. As need shifts throughout the store, associates could be asked to cross train for other 

Full-time
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Customer Service

Volt Sacramento, CA
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JOB DESCRIPTION

Come create your career with Volt

Volt is immediately hiring a Customer Service Representative in Rancho Santa Margarita, CA.

As a Customer Service Representative you will :

  • Manage incoming calls
  • Assist customers promptly and professionally
  • Order Entry
  • Data Entry
  • Filing
  • Some AR calls

This is a Full-Time opportunity.

The ideal candidate will have :

  • Must be able to speak and read English
  • Ability to work in a fast-paced environment both independently and as part of a team
  • Strong at multitasking
  • Being prompt and reliable are a must

Pay Rate : $18.00-$20.00 per hour DOE

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits : Volt offers benefits (based on eligibility) that include the following : health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at .

Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.

S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job ID : 392341

How we invest in you

With Volt, you gain more than a job. We also have you covered with benefits, perks, training and more.

Right-fit Roles

Your skills, your schedule, your goals.

Our recruiters know how to find your perfect job.

Benefits

Medical, dental and vision are just the beginning! Ask our team for the full list of perks and benefits.

Full-time
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Retail Customer Service Supervisor

TJX Companies, Inc. Omaha, NE
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Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find.

From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun.

Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

Posting Notes : TJ Maxx Store 1201 3815 Metro Drive Council Bluffs IA 51501

Opportunity : Contribute To The Growth Of Your Career.

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.

  • Role models outstanding customer service
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and daily activities in accordance with store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
  • Provides and accepts ongoing recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs during customer interactions
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and supports maintenance of a risk-free environment
  • Performs other duties as assigned

Who We Are Looking For : You!

  • Available to work flexible schedule to support business needs, including nights and weekends.
  • Strong understanding of merchandising techniques
  • Capable of prioritizing multiple tasks at one time
  • Strong organizational skills with attention to detail
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors to accomplish tasks
  • Strong communication skills
  • Ability to train others
  • One year retail and 6 months of leadership experience.

A Few More Reasons to Love TJX.

  • Competitive Compensation
  • Weekly Paychecks
  • Associate Discount
  • Career development opportunities
  • TAAP TJX Associate Assistance Programs
  • Be a part of an inclusive team
  • Flexible work schedules

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail.

Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes : TJ Maxx Store 1201 3815 Metro Drive Council Bluffs IA 51501

Full-time
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Customer Service Agent

FedEx Express Denver, CO
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Shift : Tuesday-Saturday 1200pm - 8 : 00pm Guaranteed Hours

Minimum Education

High School Diploma / G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and / or assistance from another person.

Good human relations and communications skills.

Additional Information

Colorado, Nevada, New York, Connecticut, California, Rhode Island or Washington Residents Only - Compensation : Hourly : $17.

86 - $27.56The estimate displayed represents the typical salary range or starting rate of candidates hired in Colorado and / or Nevada and / or New York and / or California and / or Connecticut and / or Rhode Island and / or Washington.

Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.

This information is provided to applicants in accordance to the Colorado Equal Pay for Equal Work Act, the Nevada Pay Transparency Law, the New York City Pay Transparency Law, Washington Equal Pay and Opportunity Act, Connecticut Pay Transparency Law and the California Equal Pay Act and the Rhode Island Pay Equity Act.

Full Time Tuesday-Saturday 12 : 00pm - 8 : 00pm

Starting pay $17.86 an hour

Our positions come with great benefits :

  • Medical, Dental & Vision benefits
  • 401K (8% Company match)
  • Tuition assistance up to $5250 per calendar year
  • Promote from within philosophy
  • Vacation and Holiday pay
  • Airline Discounts
  • Nationwide career opportunities
  • Training and growth opportunities to build a career

FedEx Express is absolutely, positively your best choice for a career.

Are you looking for a company that provides a safe, diverse and rewarding environment where employees have opportunities to grow and succeed?

Are you looking for a company that provides benefits, competitive pay and opportunities to develop your skills into a rewarding career?

This is who we are and what we do. Come join the team that is recognized consistently among best employers and is the world’s largest express transportation company, providing services to more than 220 countries and territories.

Come help us deliver the FedEx Purple Promise by making every customer experience outstanding.

We’re excited that your career search has brought you to FedEx. Visit the link below to see more about what it means to join the team at FedEx :

FedEx Express is an AA / EEO / Veterans / Disabled Employer

FedEx Express prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing.

The Company offers a comprehensive benefits package including health, dental and vision care coverage, pension, 401K, tuition assistance, vacation pay, holiday pay, sick time, parental leave, life insurance, and retirement benefits to eligible employees.

Full-time
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CUSTOMER SERVICE REPRESENTATIVE

Family Dollar Atlanta, GA
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Family Dollar

CUSTOMER SERVICE REPRESENTATIVE

3132 WASHINGTON RD

East Point

Georgia

Job Description

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers.

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities :

  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements :

Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience : Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height;

must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving / Decision Making, Job Knowledge and Relationship Management.

Auto Req ID

214714BR

Zip / Postal Code : 30344

30344

Division

STORE

Process Level / Store #

30654

CUSTOMER SERVICE REPRESENTATIVE Family Dollar

Full-time
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Customer Service Manager

JBC Los Angeles, CA
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Title : Customer Service Manager

Company : Luxury DTC Brand

Location : Los Angeles, California

Responsibilities :

  • Own the customer experience and inquiries across channels : email, chat, social, DM, Google Business / Yelp.
  • Achieve target NPS score and offer a best-in-class experience to every customer.
  • Create and execute the best strategies and techniques to increase rate of repeat purchases.
  • Partner closely with e-commerce, operations, production, marketing / loyalty, brand, ecommerce.
  • Grow, train, and nurture a global customer experience team, establish best practices through consistent online training.
  • Contribute to the creation of an integrated data-centric platform to analyze the customer journey and make strategic decisions to improve the customer journey, improve engagement, increase conversion, and minimize returns / cancellations.
  • Communicate customer feedback to the appropriate teams.
  • Define, manage, and report customer success metrics on a weekly basis.
  • Support and improve VIP outreach to create an extra personalized experience.
  • Think creatively about what is necessary to bring a personalized luxury experience as well as implement those positive changes.

Requirements :

  • Must have 2-3 years of DTC / ecommerce Customer Service Experience.
  • Must have experience managing at least one direct report.
  • Understanding of luxury customer and product.
  • Strong knowledge of Shopify, Zendesk, Google Analytics, Gorgias, etc.
  • Bachelors Degree from an accredited institution.
  • Strong critical thinking and strategic mindset.

Salary : $50,000 $65,000

Salary is commensurate with experience and is an estimated range provided by JBC

Full-time
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Customer Service Service

SIXT USA Pittsburgh, PA
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Job Description

Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc.

The ideal candidate possesses the following attributes :

  • Exceptional interpersonal and relationship building skills
  • Strong verbal and written communication skills
  • Strong organizational skills and the ability to multi-task
  • Ability to manage stressful or unusual situations to maintain good customer service

What you will do :

  • Welcome all customers as they arrive on the lot
  • Ask about their experience with Sixt, recording feedback to improve future rental experience
  • Make sure customers have all personal belongings from the vehicle
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage / loss report
  • Use proper statement to determine if vehicle is being returned with full tank of gas
  • Advise and review rental charges, providing an accurate receipt to the customer
  • Provide information regarding transportation to the airport terminal if applicable
  • Complete a service alert for any mechanical and or body damage communicated by the customers
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
  • Keep lot organized for ease of access and traffic flow
  • Work in outdoor weather conditions including direct sunlight, rain, heat or cold
  • Perform other job duties as assigned to meet the business needs

Qualifications

About you :

  • High school diploma or GED
  • Minimum 1-year customer service experience
  • Must be at least 21 and have a valid driver's license with a clean driving record
  • Basic computer navigation skills and knowledge of Microsoft Office applications
  • Ability to work 40 hours per week including day and / or evening hours
  • Likely to require at least 5-10% travel, some of which may be by airplane
  • Must be willing to wear company uniforms
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Ability to communicate in other languages is a plus

Additional Information

Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.

At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.

The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.

Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.

Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.

Come join our team! Apply now.

About the department :

As a mobility service provider, our Branches & Operations division is the point of contact with our customers : whether by phone, app or directly in our SIXT branches.

This means : premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet.

As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

About us :

We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.

5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.

At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.

Want to take off with us and revolutionize the world of mobility? Apply now!

Full-time
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