Call Center Jobs (579)

Call center team lead

SS&C Technologies Kansas City, KS
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The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements.

Mastering complexity is a constantly changing and evolving challenge one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity , then we are the right fit for you.

Job Description :

Job Title : Healthcare Call Center Team Lead

Currently offering a Remote Work Schedule within the following markets : Alabama, Arkansas, Arizona, Colorado, Connecticut, Delaware, Florida, Iowa, Illinois, Kansas, Louisiana, Massachusetts, Maryland, Missouri, Minnesota, North Carolina, New Hampshire, New Jersey, Nevada, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington State, Wisconsin

Get To Know The Team :

The Healthcare Call Center Team Lead works with the Healthcare Call Center Supervisors to provide day-to-day direction and guidance to call center staff members, coordinate workflow, schedule daily activities, and check work at frequent intervals to ensure contractual service levels, quality standards, and deadlines are being met.

You will act as a resource for questions and issues, as well as researching and resolving escalated issues.

Why You Will Love It Here!

  • Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans
  • Your Future : 401k Matching Program, Professional Development Reimbursement
  • Work / Life Balance : Flexible Personal / Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing : Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Diversity & Inclusion : Committed to Welcoming, Celebrating and Thriving on Diversity
  • Training : Hands-On, Team-Customized, including SS&C University
  • Extra Perks : Discounts on fitness clubs, travel and more!

What You Will Get To Do :

  • Assist the team in obtaining and maximizing accuracy and productivity
  • Researches and resolves the more complex or escalated issues.
  • Monitor, document, and provide feedback to associates on inbound / outbound calls and emails to ensure acceptable quality standards.
  • Acts as a resource for questions and issues.
  • May perform special projects and other duties as assigned.

What You Will Bring :

  • High School Diploma required; Bachelor's degree or equivalent combination of work and education experience preferred
  • 1 or more years of customer service and call center experience in a health care related environment is strongly preferred.

You will receive strong preference if you have experience working with Medicare, Medicaid, Affordable Act, Commercial, and / or Small / Large Group Health Insurance benefits management.

  • Ability to work evenings, weekends, and holidays is required.
  • Excellent communication skills; able to converse knowledgeably and concisely over the telephone and via written and electronic communication.
  • Prior leadership skills in a call center or customer service setting.
  • High Speed Internet that is capable of being hard-wired via ethernet is required
  • Dedicated work-space that allows you to work without distraction and interruption.
  • Ability to meet established deadlines
  • A strong focus on being detail orientated
  • Ability to work on multiple programs on dual monitors

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com / careers.

SS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

For more information about Equal Opportunity in the Workplace please click here and here. SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities.

If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at [email protected] for assistance.

Full-time
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Cdl driver

Kenan Advantage Group Albuquerque, NM
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KAG Merchant Gas is currently hiring Truck Drivers in your area! Join KAG today to take advantage of great pay, bonus pay, competitive benefits packages, supportive terminal managers and great equipment!

Currently Hiring Company Drivers & Owner Operator Call & Demand Drivers anywhere in the US!

OTR work available. Call a recruiter for details.

Call & Demand OTR Offerings :

  • Drivers avg $80K - $140K annually
  • 3 weeks out, 1 week off
  • Call & Demand drivers are compensated for travel time
  • Drop & hook
  • Teams friendly
  • 6 paid holidays
  • Paid training, orientation & safety incentives
  • Driver referral program
  • Medical, dental & vision benefits
  • 401(k) with company match
  • Requirements :
  • CDL-A
  • CDL-A
  • 12 months recent and verifiable tractor / trailer experience
  • Ability to obtain required tank and hazmat endorsements

Call a recruiter today to learn more!

Full-time
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Call Center Representative

The LaSalle Network Inc. Tampa, FL
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Job Description

LaSalle Network is actively seeking Call Center Representatives for one of our clients in the Tampa, Florida area! In this position, you will help customers with any inquiries and answer any unsolved questions they may have, while providing top notch customer service.

Call Center Representative Responsibilities :

  • Answer incoming calls and respond to customer emails
  • Provide product, service, order-status and account information to customers
  • Process orders, resolve billing issues, exchange or return merchandise and adjust customer accounts accordingly
  • Research, identify and resolve customer complaints while maintaining detailed documentation and record keeping
  • Identify and escalate unresolved customer issues to management for further investigation
  • Follow up calls to customers to confirm appropriate changes were made

Call Center Representative Requirements :

  • 1 year of experience working with customers in a phone-based role
  • Working knowledge of Microsoft Office, general computer skills and basic typing skills
  • Proven customer specialist experience : active listening, customer-focused, professional telephone manner, interact positively and effectively with customers, multi-task in a fast-paced environment
  • Be a positive coworker : work well in a team environment, collaborate, bring a positive attitude, be reliable and dependable, willingness to support others and contribute to an overall positive culture
  • Ability to use critical thinking skills and make decisions

If you are interested in this Call Center Representative role, apply today!

Thank you,

Tamara Ledogar

Project Manager

LaSalle Network

Full-time
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Call Center Representative

LaSalle Network Tampa, FL
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Job Description

LaSalle Network is actively seeking Call Center Representatives for one of our clients in the Tampa, Florida area! In this position, you will help customers with any inquiries and answer any unsolved questions they may have, while providing top notch customer service.

Call Center Representative Responsibilities :

  • Answer incoming calls and respond to customer emails
  • Provide product, service, order-status and account information to customers
  • Process orders, resolve billing issues, exchange or return merchandise and adjust customer accounts accordingly
  • Research, identify and resolve customer complaints while maintaining detailed documentation and record keeping
  • Identify and escalate unresolved customer issues to management for further investigation
  • Follow up calls to customers to confirm appropriate changes were made

Call Center Representative Requirements :

  • 1 year of experience working with customers in a phone-based role
  • Working knowledge of Microsoft Office, general computer skills and basic typing skills
  • Proven customer specialist experience : active listening, customer-focused, professional telephone manner, interact positively and effectively with customers, multi-task in a fast-paced environment
  • Be a positive coworker : work well in a team environment, collaborate, bring a positive attitude, be reliable and dependable, willingness to support others and contribute to an overall positive culture
  • Ability to use critical thinking skills and make decisions

If you are interested in this Call Center Representative role, apply today!

Thank you,

Tamara Ledogar

Project Manager

LaSalle Network

Keywords and Related Terms : call center representative , call center , customer service #LI-NAOSCS

Full-time
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Call Center Representative

Hire Hub Dallas, TX
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We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.

The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller.

They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Responsibilities

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call centre team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Adhering to all company policies and procedures.

Requirements

  • High School Diploma or equivalent.
  • More education or experience may be preferred.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Proficiency with computers, especially with CRM software, and strong typing skills.
  • Ability to ask prying questions and diffuse tense situations.
  • Strong time management and decision making skills.
  • Adaptability and accountability.
  • Fluency in multiple languages may be desired.
Full-time
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Call Center Representative

Lithia & Driveway Los Angeles, CA
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Dealership : L0373 Keyes Lexus

L0373 Keyes Lexus

Keyes Service Center of Van Nuys - Now Hiring Call Center Representatives!

Located at Keyes Lexus Van Nuys

Have you been searching for an EXCITING Career that offers professional fulfilment and GROWTH opportunities?

Here's what we offer :

  • You can earn up to $24.25 per hour (base salary + performance bonuses + weekly / monthly spiffs)
  • Full-Time- Shifts we are looking for would be 8 : 00am 5 : 00pm & 8 : 30am 5 : 30pm
  • Paid training.
  • We have competitive benefits that include Medical, Dental, Vision, 401(k) & much more!
  • The opportunity to work with passionate and successful team members in an exciting and fun atmosphere.

Why is this position open :

Due to increased business, we continue to ramp up our Service BDC / Call Center personnel to help support over 9 local dealerships in the Van Nuys market

Requirements :

We’re looking for individuals who love working with the public and can easily deliver an empathetic & compassionate approach.

Candidates should possess strong written & verbal communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! This position requires individuals to be self-motivated, persistent, and able to perform at a fast pace. We do not cold call.

  • Previous call center and / or customer service experience 1 year required!
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Proven ability to provide clients with a first call resolution.
  • Ability to develop strong client relationships and adjust as needed for each customer.
  • Bilingual English / Spanish / Armenian A PLUS

The CA base hourly range for this full-time position is $16.04 to $28.00 and is a draw against individually earned commission and performance incentives.

The position is also eligible for bi-weekly commission + benefits. Our hourly ranges are determined by role, level, and location.

The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for the position.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in CA role postings reflect the base rate only, and do not include bonus, equity, or benefits.

We offer best in class industry benefits :

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.

We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Full-time
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Pharmacy Supervisor Call Center - Remote

Gainwell Philadelphia, PA
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It takes great medical minds to create powerful solutions that solve some of healthcares most complex challenges. Join us and put your expertise to work in ways you never imagined possible.

We know youve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, youll have the opportunity to work more flexible hours.

And working at Gainwell carries its rewards. Youll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

The Pharmacy Supervisor is responsible for managing a team of pharmacy technicians to decision prior authorizations and answer phone calls for the Ohio Department of Medicaid (ODM).

The supervisor will also be responsible for coaching, training, and monitoring the performance of the team to ensure they meet performance standards and company expectations.

Your role in our mission

  • Lead and manage a team of pharmacy technicians to ensure exceptional service and compliance with service level agreements.
  • Monitor call center performance metrics, identify areas for improvement, and optimize service delivery and customer satisfaction.
  • Maintain a high level of knowledge about the Ohio Department of Medicaids prior authorization policies, and provide accurate and up-to-date information to staff and customers.
  • Develop, review, and implement policies and procedures to improve call center operations' efficiency and effectiveness.
  • Provide timely resolution of customer complaints and disputes, and escalate issues as necessary.
  • Ensure HIPAA and Government security requirements compliance for all processes related to PHI sharing and storage, decision prior authorizations, and day-to-day operations.

What we're looking for

  • Hold certification as a pharmacy technician with pharmacy experience
  • Possess PBM (pharmacy benefit management) experience and knowledge of prior authorization processes
  • Have proven experience as a call center supervisor or manager with strong leadership and people management skills
  • Ability to analyze data, identify trends and make recommendations for improvements, and handle multiple tasks and priorities effectively

What you should expect in this role

  • 100% remote work experience
  • In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload.

Greater speeds will of course provide better performance.

To Test your internet download and upload speed :

Go to

Search for Internet Speed Test or click .

LI-REMOTE

LI-JT1

LI-CM1

The pay range for this position is $48,400.00 - $69,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Put your passion to work at Gainwell. Youll have the opportunity to grow your career in a company that values work flexibility, learning, and career development.

All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance.

We also have a variety of leadership and technical development academies to help build your skills and capabilities.

Full-time
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Call Center - Member Contact Center Rep 1

Denali Las Vegas, NV
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Call Center - Member Contact Center Rep 1

Alaska, USA Arizona, USA California, USA Florida, USA Kent, WA, USA Nevada, USA Texas, USA Wyoming, USA Virtual Req #305 Friday, June 30, 2023 We embrace passionate Team Members who consistently display our values : United, Informative, Approachable, Caring and Transparent.

We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs.

We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey!

The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to : phones, e-mail, web channels, mail, and facsimile.

Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit / card transactions, processing loan payments, providing basic online banking support, etc.

This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union.

MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.

This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.

This means supporting the Credit Union goals and Core Values. They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.

Responsibilities :

  • Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
  • Provides basic member service transactions, with quality and accuracy.
  • Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions.
  • Holds conversations that matter with members either in person or over the phone.
  • Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
  • Performs various duties including but not limited to : Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
  • Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.
  • Recommends other products and services as appropriate from having conversations that matter with members.
  • Performs a wide variety of account maintenance including but not limited to : changes of address, name changes, adding / updating account set up, adding / updating joint owners, adding / updating beneficiaries, closing accounts, processing deceased accounts and notary services.
  • Identifies and reports any suspicious behavior or suspected fraud activity.
  • Completes all required training and compliance modules.
  • Treats all co-workers and members with respect.
  • Supports and participates in continuous improvement activities.
  • Represents the Credit Union in a positive and professional manner.
  • Maintains member and other sensitive information with confidentiality.
  • Other related duties as assigned.

Qualifications :

  • 1 year retail experience with a proven track record in meeting and or exceeding service and sales goals.
  • Basic understanding of financial products and services
  • Professional verbal skills and etiquette
  • Competent computer knowledge and proficiency in Microsoft applications (Word, Outlook and Excel), remote signing and ability to work and operate a webcam
  • Excellent follow up
  • Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs
  • Excellent Written skills (Email) Grammar and Spelling
  • Member service and organizational skills
  • Work well with other departments Team player
  • Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature
  • Willingness to make a difference
  • Personable and professional

Education :

High School Diploma or equivalent

Website : nuvisionfederal.com / careers

Pay scale by applicable geographic location :

  • Alaska : $16.39 - $20.49
  • Arizona : $14.35 - $17.94
  • Florida : $13.58 - $16.97
  • Nevada : $14.71 - $18.38
  • Southern California : $17.50 - $19.70
  • Texas : $13.79 - $17.24
  • Washington : $16.82 - $21.02
  • Wyoming : $13.58 - $16.97

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, job related training / education, etc.

California Employee Privacy Notice :

Benefits :
  • Medical
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Flexible Spending Account
  • 401(k) Matching
  • Paid Time Off
  • Training Provided
  • Tuition Reimbursement
  • Covid-19 Precaution(s) :

    • Remote Interview Process (some positions vary)
    • In-Person Interview required for Front-Line Positions
    • Social Distancing and Mask Guidelines in place
    Full-time
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    Supervisor, Pharmacy Technicians (Call Center)

    Trillium Community Health Plan, Inc. Kansas City, KS
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    You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management / Health Services team.

    Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

    Supervisor, Pharmacy Technicians - Clinical Services - Call Center - WFH / Remote

    Position Purpose : Supervisor for Pharmacy Technician, Clinical Services (Call Center). Ensure proper workflow and processes to optimize productivity and meet departmental goals.

    Monitor daily performance, create reports and audit findings to ensure optimal performance is achieved.

    Ensure information is communicated accurately and in a timely manner.

    Monitor incoming calls for quality control checks and provide recommendations for improvement.

    Communicate with members, providers and pharmacies.

    Oversee multiple pharmacy systems.

    Develop and deliver training materials for pharmacy technicians and follow policies and procedures.

    Work alternative shifts as needed.

    Education / Experience : High school diploma or equivalent. Associate's degree preferred. 4+ years of pharmacy technician experience in a mail order prescription facility, hospital pharmacy or retail pharmacy setting.

    Previous experience as a lead in a functional area or managing cross functional teams on large scale projects.

    License / Certification : Current state’s Pharmacy Technician license and National Certification from Pharmacy Technician Certification Board (CPhT) is preferred.

    Other Job Specific details :

    Supervising 16-18 Pharmacy Technicians (Call Center)

    Monitoring daily performance Productivity, Quality & Customer Service.

    Coaching

    Timecards

    Creation / editing of daily plan

    Monitoring of workflow and moving of work / techs when needed

    Monitoring for compliance issues

    Training including listening on calls

    Team Meetings

    1 : 1 meetings

    Interviewing

    May have to do the work of the people you manage i.e., jump-in and take calls when needed.

    May help the hotline.

    Learn other programs and serve as a back-up to other teams.

    Additional Supervisor duties as assigned.

    Our Comprehensive Benefits Package : Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

    Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

    Full-time
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    Rn on call

    Elara Caring Tulsa, OK
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    At Elara Caring, we have an unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day.

    Job Description :

    Full-time
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    Data Center Facility Operations Director

    Data Center Frontier Colorado Springs, CO
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    This opportunity is working directly with a leading mission-critical data center developer / wholesaler / colo provider. This firm provides data center solutions custom-fit to the requirements of their client's mission-critical operational facilities.

    They provide reliability of mission-critical facilities for many of the world's largest organizations facilities supporting Enterprise Clients and Hyperscale Companies.

    This career-growth minded opportunity offers exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.

    Data Center Facility Operations Director - Boston, MA

    This position is also available in : Secaucus, NJ , Chicago IL , or New York City.

    We are looking for an experienced Data Center Facility Operations Director to support multiple data centers. The Director will be responsible for managing the overall quality and service of the operation and maintenance of multiple critical facility infrastructure systems in accordance with company's policies and procedures.

    These Data Centers are a 7x24x365 a year operation. The director will work with the data center facility managers in maintaining the relationships with various customers.

    The successful candidate will oversee the work performed by in-house data center facility manager to ensure each site is meeting the high and dynamic standards of their internal customers.

    The successful candidate will also provide consistent leadership and support through planning, communicating, and managing a team of professionals responsible to deliver data center facility services.

    Responsibilities include the delivery of quality and consistent services and support as established by the Corporation while satisfying unique customer requirements, managing issue resolution and ensuring proper performance reporting of key metrics for the region, establishing goals and objectives for the region based on strategic and business plans of the corporation.

    Responsibilities :

    Performing periodic site walk-throughs in order to ensure Company’s procedures (SOPS and MOPS) and standards are followed.

    This includes assisting the Facilities Manager, Technicians and any other contracted vendors

    • Identifying any vulnerabilities while overseeing 3rd Party Critical Facilities onsite team
    • Communicating the status of the operation process with senior management and onsite customers
    • Site acceptance and commissioning of the facility to ensure the site meets the superior and dynamic standards of Company Standards
    • Acting as liaison and coordinating efforts between the contracted vendors and the onsite customers.
    • Oversee the development of procedures / Method of Procedures (MOPs) for the DC build in addition to approving MOPs for data hall work
    • Participating in the interview process for prospective candidates applying to this critical facility
    • Auditing installed data center components. This audit will be used to verify the completion of the job scope by the vendor in addition to verifying the design documentation for the build-out and ongoing operations of the data hall space
    • Provide strategic / tactical leadership with a background in best practices related to operations for performance and reliability on a variety of state of the art critical systems such as : medium voltage switchgear, diesel generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, fire detection / suppression;

    building monitoring systems; etc.

    • Supervise the on-site management the facility manager, facility technicians, sub-contractors and vendors, ensuring that all work is performed according to established practices and procedures
    • Manage Customer Relationship and act as escalation point of contact for the company at this site
    • Manage the establishment of performance benchmarks, conduct analyses and prepare reports on all aspects of the critical facility operations and maintenance
    • Work with business leaders to coordinate projects, manage capacity and optimize plant safety, performance, reliability and efficiency
    • Review MOPs and SOPs for all work on critical data center facility equipment
    • Ensure that a constant state of readiness in support of the mission goal of 99.999% uptime

    Qualifications :

    • 10-15+ years of data center facility operations and maintenance experience.
    • 5 years leadership experience in data center facility operations.
    • Budget / P / L responsibility
    • Solid Understanding of Critical Electrical and Mechanical / HVAC equipment
    • Experience supervising a technical data center operations staff
    • Previous experience as a Data Center Facility Manager a must
    • Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes- EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force Power Production, Generator Techs, Maritime, Coast Guard, etc.)
    • Strong verbal and written communications skills
    • Good presentation skills in leading meetings (both conference and in person)
    • Superior analytical, planning and problem resolution skills Knowledge of Company Services and operations structure and support operations.
    • Highly organized with proved project management abilities
    • Ability to multitask, establish priorities, manage conflicts
    Full-time
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    Virtual Call Center Agent - OH

    Dynata Cincinnati, OH
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    All applicants must reside in and work from Ohio*

    Join Dynata's Virtual Call Center!

    We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers.

    These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.

    No sales or collections involved!

    Come Join Our Team

    • Base wage of $13 / hr.
    • Flexible part-time personalize schedules within company operating hours
    • We will train the right candidate

    Requirements :

    • Ability to read and speak clearly
    • Ability to handle difficult calls in a professional manner
    • Must be able to work within the hours of 4PM-10PM EST
    • Must be 18 years or older
    • Ability to provide own equipment (laptop, headset, etc.)
    • Have a dedicated, quiet working space that is free of distractions to conduct business.

    Join the Dynata team today!

    At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

    We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

    Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees.

    Accommodations by request can be made for all aspects of the selection process.

    Dynata is also an affirmative action employer OE / Minority / Female / Veteran / Disabled / Sexual Orientation / Gender Identity

    Part-time
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