Cashier Part Time
At Lowe’s, we’ve always been more than a home improvement store. For thousands of Lowe’s associates, we’re the beginning of all types of careers that help improve the lives of our customers and our associates themselves. From seasonal jobs to seasoned vets, we have roles that can support your needs and aspirations. Whether you want a part-time position or a place where you can plant yourself and build your career, we have a team of associates ready to work together. Our teams’ commitment to each other extends to the community as well. We believe in investing in projects, providing hands-on support, and giving millions of dollars annually to our local neighborhoods. We believe life and career are equally important at Lowe’s.
Whether you’re providing a quick, friendly checkout experience, helping our customers get the best value for their money, or assisting with payment or exchanges, it’s your job as a Cashier Part-Time associate to ensure every customer exits on a high note. And you could be that final nudge of encouragement that a customer needs to transform a great project idea into reality.
You will also:
• Answer customer questions and provide a professional experience for customers.
• Scan and bag items accurately and efficiently.
• Manage a cash register, payments, and exchanges.
We are immediately hiring for Cashier Part-Time associates, and bilingual applicants are encouraged to apply.
What’s in It for You?
Advantages
Beyond the chance to make a difference for customers and teammates, each day will offer new opportunities to learn, grow, and celebrate wins together with your Lowe’s team. Cashiers on our retail teams also gain:
• A 10% discount on everything at Lowe’s.
• Access to training and tuition reimbursement programs for trade certifications, college education, and more.
• A talented and supportive team of associates who will welcome you like family.
• Access to comprehensive physical, mental, and financial benefits *.
Your Day at Lowe’s
Responsibilities
• Deliver excellent customer service at the register.
• Showcase great customer service.
• Engage with customers and provide guidance during checkout.
• Maintain a clean and safe store.
Who We’re Looking for:
Minimum qualifications include:
• You have 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• You have 6 months experience using common retail technology, such as smart phones and tablets.
• You can obtain sales related licensure or registration as may be required by law.
Preferred qualifications include:
• You’ve worked for other retailers, restaurants, in hospitality or other industries and are looking for a new career in retail at Lowe’s.
• You have 6 months experience as a cashier, salesperson, or retail associate.
• You have 6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
• You’re customer-focused and goal-oriented.
If you join the Lowe’s team, bring any of the above and a winning smile. We’ll train and support you with everything else you need to be successful on the job.
Bilingual, Military, and Veteran applicants are strongly encouraged to apply.
Benefits offerings change each year, and eligibility varies. For the most up-to-date breakdown of what’s available to you, visit MyLowesBenefits.com.
Lowe’s is committed to keeping our associates safe during this global pandemic. Consistent with CDC Guidance, we now require all associates to wear face masks while working indoors, regardless of vaccination status, and we have implemented measures to promote social distancing. We will continue to monitor the situation closely and update the mask policy when necessary.
EEO Statement
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time - Asset Protection And Safety Mgr – Day
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection & Safety Manager, this means:
• Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
• Monitoring receiving, shipping, and selling patterns for assigned store.
• Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes.
The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. This associate monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help with shrink and shortages. The APSM may need to respond to violent altercations to keep customers and staff safe. The Asset Protection & Safety Manager is seen as an expert on safety reports, guidelines, and regulations.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).
Preferred Qualifications
• Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
• 2 years of experience as a Manager in a retail environment. 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations). Experience in using physical security systems (e.g., CCTV, EAS).
EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Material Handler 1:45pm-10:15pm
The Material Handler is responsible for, but not limited to the following:
To move raw materials from location to location both physically and systematically. Stage ingredients and packaging in an accurate, safe, and prompt manner to fulfill production process orders within the specified time frame.
Utilize SAP to create transfer orders, pick for process orders, and return materials to appropriate locations both physically and systematically.
Process, interpret and complete documents such as transfer order pick lists, production schedules, shipping documents, and blend sheets.
Assist in maintaining an accurate inventory of raw materials by performing physical counts when requested, systematically issuing or reversing issue of raw materials, and creating transfer orders for all material movements.
Comply with all standard operating procedures and requirements under CCNA Quality System and report any quality issues as they arise. Ensure quality materials are used in compliance with CCNA quality standards.
Perform required cleaning and sanitation duties to meet GMP standards.
Position Requirements:
Education: High School diploma or GED
Years of experience: 1 Year.
Must have experience with the following tools:
Forklifts – Single fork, Double fork, high lift, drum clamp, corrugated clamp, forklift battery changes, floor scrubber, and ingredient scales.
SAP, ITS Mobile, Excel, Outlook, Word, vehicle mounted and hand-held computers for material movement transactions.
Must have experience with the following intangible skills:
Able to pass CCNA Forklift truck license certification.
Able to demonstrate skill in safely and efficiently driving forklifts
Ability to recognize material defects, and rectify in accordance with policy.
Read, write, speak and understand English.
Able to perform multiple tasks in a fast paced environment.
Able to perform duties in areas of extreme temperature differences; ambient warehouse, raw material coolers and freezer.
Able to physically lift material 50 lbs a distance of 10’ or more.
Must be able to work extended hours, weekends, or overtime as required.
Must comply with all Safety requirements including, but not limited to:
Chemical Handling Procedures
Safety Rules
Lock Out/Tag Out Policy
Use of PPE
Key Incentives?
Highly competitive Pay
401K (with company match program) and Pension
Great benefits (medical, dental…etc.), with health incentive program
12 paid holidays per year
Personal day program
Great company culture
Excellent working conditions and job security
Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
Rental Equipment Delivery Driver CDLA; Home Daily
MUST RESIDE WITHIN A 20-MILE RADIUS OF MANCHESTER, CT
Schedule Tuesday thru Saturday
**MUST HOLD A CLASS A CDL LICENSE WITH A MINIMUM OF 1-YEAR EXPERIENCE**
Position Purpose:
The Rental Delivery Driver I (RDDI) has a CDL-A license and operates medium to heavy-duty pickup trucks with delivery trailers. This driver delivers rental equipment to our customers and is knowledgeable in the basic operation of the equipment they deliver. The driver provides basic operational training on the proper and appropriate use to the customer. Additionally, the Rental Delivery Driver I is responsible for verifying the equipment is clean and operational prior to and after each delivery. Demonstrates high-quality customer service standards for delivery service.
Key Responsibilities:
- 10% - Administrative/Business Duties - Utilizes company technology platform to document all work performed. Accurately obtains required signatures on rental contracts. Remains current on local licensing and safety requirements. Maintains professionalism in appearance, dress, and personal conduct. Performs other duties assigned by the Regional Rental Manager (RRM), Rental Field Operations Manager (RFOM), Rental Operations Supervisor, or authorized personnel.
- 20% - Deploy Equipment to Store Locations - Assists with the deployment of new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment. Completes proper check-in and check-out procedures for equipment at store locations.
- 10% - Maintain Parts Inventory - Maintains accurate parts and fleet inventories through proper documentation and transfers in appropriate systems.
- 60% - Operates Assigned Truck and Makes Delivery - Operate semi tractor-trailer with 53' flatbed trailer and class 7 straight truck commercial motor vehicle & retriever unit to deliver equipment to customers. Loads and unloads equipment on trailer or flatbed truck, including proper securing and tie-down of equipment. Performs local deliveries and pick-ups of rental equipment to and from customer job sites. Demonstrates proper and safe equipment operation to customers at the point of delivery.
Direct Manager/Direct Reports:
- This position reports to the Rental Operations Supervisor or Regional Rental Manager
- This position has 0 direct reports
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
- Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.
- Must be legally permitted to work in the United States.
- Must be twenty-one years of age or older.
- Valid Class A Commercial Drivers License (CDL-A).
- Valid DOT Physical Examination (Medical Card)
- 1-year commercial motor vehicle driving experience within the previous 5 years.
- Safe driving record - Clean MVR
- Knowledge of and/or experience driving delivery trucks, towing tandem axle utility trailers and towable construction equipment, operating safely within high traffic or congested city zones and in small areas
- Knowledge of local major and minor roadways and the ability to effectively use maps and directions for efficient delivery routing
- Working understanding of safe load securement, tie-downs, and transport
- Working knowledge and understanding of Motor Carrier Safety regulations/DOT guidelines
- Strong work ethic
- Ability to work effectively with different personality types and all levels of associates
- Working knowledge of handheld technology (smartphone, laptop, tablet)
- Ability to operate in extreme outdoor working conditions
- Ability to adapt to unforeseen circumstances, including weather, traffic, and others
- Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations
Preferred Qualifications:
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- Excellent written and verbal communication skills
- One (1) year of experience operating a commercial motor vehicle with a flatbed trailer within the previous 5 years.
- Experience in equipment rental industry (mechanical, driving, counter sales, customer service, etc.)
- Basic knowledge of compact construction equipment, including trenching and earthmoving machines
- Ability to work independently
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to problem-solve and troubleshoot
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Years of Work Experience:
- 3
Certifications:
- Class A CDL License
Competencies:
- Action Oriented
- Being Resilient
- Business Insights
- Courage
- Decision Quality
- Manages Ambiguity
- Persuades
- Collaborates
- Demonstrates Self Awareness
- Manages Complexity
- Optimizes Work Processes
- Values Differences
- Communicates Effectively
- Customer Focus
- Resourcefulness
- Strategic Mindset
Rental Equipment Delivery Driver CDLA; Home Daily
MUST RESIDE WITHIN A 20-MILE RADIUS OF HARTFORD, CT
SCHEDULE Tuesday Thru Saturday
**MUST HOLD A CLASS A CDL LICENSE WITH A MINIMUM OF 1-YEAR EXPERIENCE**
Position Purpose:
The Rental Delivery Driver I (RDDI) has a CDL-A license and operates medium to heavy-duty pickup trucks with delivery trailers. This driver delivers rental equipment to our customers and is knowledgeable in the basic operation of the equipment they deliver. The driver provides basic operational training on the proper and appropriate use to the customer. Additionally, the Rental Delivery Driver I is responsible for verifying the equipment is clean and operational prior to and after each delivery. Demonstrates high-quality customer service standards for delivery service.
Key Responsibilities:
- 10% - Administrative/Business Duties - Utilizes company technology platform to document all work performed. Accurately obtains required signatures on rental contracts. Remains current on local licensing and safety requirements. Maintains professionalism in appearance, dress, and personal conduct. Performs other duties assigned by the Regional Rental Manager (RRM), Rental Field Operations Manager (RFOM), Rental Operations Supervisor, or authorized personnel.
- 20% - Deploy Equipment to Store Locations - Assists with the deployment of new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment. Completes proper check-in and check-out procedures for equipment at store locations.
- 10% - Maintain Parts Inventory - Maintains accurate parts and fleet inventories through proper documentation and transfers in appropriate systems.
- 60% - Operates Assigned Truck and Makes Delivery - Operate semi tractor-trailer with 53' flatbed trailer and class 7 straight truck commercial motor vehicle & retriever unit to deliver equipment to customers. Loads and unloads equipment on trailer or flatbed truck, including proper securing and tie-down of equipment. Performs local deliveries and pick-ups of rental equipment to and from customer job sites. Demonstrates proper and safe equipment operation to customers at the point of delivery.
Direct Manager/Direct Reports:
- This position reports to the Rental Operations Supervisor or Regional Rental Manager
- This position has 0 direct reports
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
- Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.
- Must be legally permitted to work in the United States.
- Must be twenty-one years of age or older.
- Valid Class A Commercial Drivers License (CDL-A).
- Valid DOT Physical Examination (Medical Card)
- 1-year commercial motor vehicle driving experience within the previous 5 years.
- Safe driving record - Clean MVR
- Knowledge of and/or experience driving delivery trucks, towing tandem axle utility trailers and towable construction equipment, operating safely within high traffic or congested city zones and in small areas
- Knowledge of local major and minor roadways and the ability to effectively use maps and directions for efficient delivery routing
- Working understanding of safe load securement, tie-downs, and transport
- Working knowledge and understanding of Motor Carrier Safety regulations/DOT guidelines
- Strong work ethic
- Ability to work effectively with different personality types and all levels of associates
- Working knowledge of handheld technology (smartphone, laptop, tablet)
- Ability to operate in extreme outdoor working conditions
- Ability to adapt to unforeseen circumstances, including weather, traffic, and others
- Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations
Preferred Qualifications:
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- Excellent written and verbal communication skills
- One (1) year of experience operating a commercial motor vehicle with a flatbed trailer within the previous 5 years.
- Experience in equipment rental industry (mechanical, driving, counter sales, customer service, etc.)
- Basic knowledge of compact construction equipment, including trenching and earthmoving machines
- Ability to work independently
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to problem-solve and troubleshoot
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Years of Work Experience:
- 3
Certifications:
- Class A CDL License
Competencies:
- Action Oriented
- Being Resilient
- Business Insights
- Courage
- Decision Quality
- Manages Ambiguity
- Persuades
- Collaborates
- Demonstrates Self Awareness
- Manages Complexity
- Optimizes Work Processes
- Values Differences
- Communicates Effectively
- Customer Focus
- Resourcefulness
- Strategic Mindset
Full Time - Fulfillment Team Lead – Day
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Fulfillment Lead, this means:
• Picking and checking merchandise for customer pickup, delivery, and installer pickup.
• Being friendly and professional, and engaging customers as they enter the store, helping them find merchandise if needed.
• Engaging in safe work practices and encouraging others to do the same.
The Fulfillment Lead spends most of his/her time checking, managing, and fulfilling orders. These orders consist of online, pick up later, delivery, install and pro. As Fulfillment Lead, he/she provides supervision, coaching, and support to the Fulfillment Associates. This associate also assists by making recommendations to solve issues and by prioritizing work to meet customer needs.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• Ability to read, write, and perform basic arithmetic (addition, subtraction).
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• 1 year of retail experience providing customer service, including identifying and resolving customer issues, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
• 6 months experience working in any department at a Lowe’s retail store.
• 6 months of experience in an administrative role processing and filing paperwork including invoices.
• 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
• 1 year of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Warehouse Part Time Overnight
At Lowe’s, we’ve always been more than a home improvement store. For thousands of Lowe’s associates, we’re the beginning of all types of careers that help improve the lives of our customers and our associates themselves. From seasonal jobs to seasoned vets, we have roles that can support your needs and aspirations. Whether you want a part-time position or a place where you can plant yourself and build your career, we have a team of associates ready to work together. Our teams’ commitment to each other extends to the community as well. We believe in investing in projects, providing hands-on support, and giving millions of dollars annually to our local neighborhoods. We believe life and career are equally important at Lowe’s.
As a Warehouse Part-Time Overnight associate, instore, you’ll play a key part in connecting customers with the essential items they need to explore and embrace what’s possible for their home. As a Warehouse Part-Time Overnight instore associate, you will also deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need.
The Warehouse Part Time Overnight, instore, helps provide and deliver the right products to our customers by safely unloading merchandise from incoming freight, moving it to the sales floor, and stocking departments. This associate handles hazardous materials, replaces damaged shelving, keeps the backroom organized, and ensures equipment is charged. Additionally, this associate organizes merchandise and top stock to set up stores for sales success. To be successful, the associate must understand and prepare for the physical demands of moving merchandise for the majority of his/her shift.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
We are immediately hiring for Warehouse Part-Time Overnight associates, instore, and bilingual applicants are encouraged to apply.
What’s in It for You?
Advantages
This Warehouse Part-Time Overnight associate instore role is the opposite of a desk job. You’ll be active, on your feet, and working in fast-paced environment Warehouse Part-Time Overnight Associates gain:
• A 10% discount on everything at Lowe’s.
• The chance to kickstart a new career, develop intimate knowledge of Lowe’s products, and master customer service skills.
• Eligibility for performance-based bonuses.
• A talented team who will treat you like family.
• Access to comprehensive physical, mental, and financial benefits *.
Your Shift at Lowe’s
Responsibilities
• Unload trucks.
• Sort products in the backrooms.
• Safely stock products on shelves.
• Ensure aisles are clean, organized, and safe.
• Engage customers, vendors, and associates with a friendly smile and positive attitude.
Who We’re Looking for:
Minimum qualifications include:
• You can read, write, and perform basic arithmetic (addition and subtraction).
Preferred qualifications include:
• You’ve worked in restaurant, hospitality, or other warehouse jobs, and are looking for a new career in retail.
• You have 3 months of experience operating a forklift or similar equipment.
• You have 6 months experience working in a warehouse environment performing inventory handling and stocking.
Bilingual, Military, and Veteran applicants are strongly encouraged to apply.
Benefits offerings change each year, and eligibility varies. For the most up-to-date breakdown of what’s available to you, visit MyLowesBenefits.com.
Lowe’s is committed to keeping our associates safe during this global pandemic. Consistent with CDC Guidance, we now require all associates to wear face masks while working indoors, regardless of vaccination status, and we have implemented measures to promote social distancing. We will continue to monitor the situation closely and update the mask policy when necessary.
EEO Statement
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time - Sales Associate - Windows And Walls – Day
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means:
• Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs.
• Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.
• Engaging in safe work practices and encouraging others to do the same.
The Customer Service Associate is responsible for customers’ experience with Lowe’s. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.
The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.
• CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
• 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• Bi-lingual skills, if applicable to the store.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).
EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time - Sales Associate - Electrical And Lighting – Day
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means:
• Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs.
• Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.
• Engaging in safe work practices and encouraging others to do the same.
The Customer Service Associate is responsible for customers’ experience with Lowe’s. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.
The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.
• CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
• 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• Bi-lingual skills, if applicable to the store.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).
EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Sales Specialist Flooring
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Flooring, this means:
• Being friendly and professional, eager to understand the customer’s specific needs in order to pair the best products and service offerings in support of their project.
• Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering.
• Engaging in safe work practices including the proper operation of store equipment.
The Sales Specialist Flooring serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale. This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store. The Sales Specialist Flooring is also responsible for executing orders and projects in their area of focus.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
• Hourly Full Time: Generally scheduled 39 to 40 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• High School Diploma or equivalent.
• 1 year of external experience in customer facing sales OR 6 months Lowe's retail experience.
Preferred Qualifications
• 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
• 2 years of experience identifying and selling products based upon customer needs or plans.
• 2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
• 1 year of experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans.
• 2 years of experience in a sales environment with required sales goals or metrics.
• 1 year of employment with Lowe's as a Sales Specialist.
• 2 years of experience in a trade directly related to flooring OR 2 years experience selling flooring.
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Assistant Store Manager
Assistant Store Managers in Training (ASMIT's) are learning the various responsibilities and functions of the following roles: Assistant Store Manager; Assistant Store Manager, Operations; Assistant Store Manager, Night Operations and Assistant Store Manager, Specialty. At a high level, ASMIT's will learn how to support the Store Manager (SM) in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through effective leadership of and communication to their Associates.
Key Responsibilities:
- General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store
- appearance. ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
- Supervising Store Associates to include interviewing, hiring, motivating, coaching, training, developing, and communicating to associates. ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.
- Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support. ASM's in Training will also learn
- how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. They will also learn how to maintain and
- operate all store equipment and systems as well as how to manage daily financial operations. ASM's in Training should develop a command of store standard operating procedures (SOP's),
- especially those involving Safety compliance.
- Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends. ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. They will also learn how to support stock integrity through inventory management processes.
Direct Manager/Direct Reports:
- ASM's in Training will report to a Store Manager. Once complete with their training process, they will gradually assume accountability supervision of work activities of associates.
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Minimum Years of Work Experience:
- 3
Competencies:
- Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others.
- Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Knows the competition
- Excels in Customer Service: Creates customer focused environment; provides excellent service.
- Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments
- Safety Orientation: Enforces safety policies and procedures; is a safety role model
- Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.
Customer Experience Manager
Customer Experience Managers (CXMs) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. CXMs communicate priorities, ensure daily tasks are completed and that the store is running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and within standard operating procedures (SOPs). CXMs will provide input to the Store Manager (SM) and Assistant Store Managers (ASM) on Associate performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.
Major Tasks, Responsibilities & Key Accountabilities:
25% Service:
- Drive customer service and associate engagement; coach Associates on proper customer service techniques and ensure team is providing the highest level of customer service.
- Resolve customer escalations within the store and through Customer Care.
- Ensure Department Supervisors and Floor Sales Associates are prepared for high-volume sales periods.
- Monitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service.
- Take corrective action as necessary.
25% People:
- Provide in the moment coaching based on observations and behavior.
- Partner with Assistant Store Managers (ASM's) regarding formal performance conversations and discipline.
- Recognize Associates for demonstrating expectations and use recognition tools (Associate Awards) to highlight associates demonstrating value based behaviors and productivity.
- Give input to ASMs on associate performance and participate in talent planning for all hourly associates
- Assist SM and ASMs with associate interview and hiring process
- Approve and address missed time-clock punches, variances, schedule changes, receive call outs and communicate with ASMs and SM regarding follow-up actions
- Ensure adherence to work rule policies regarding safety referenced in the Standards of Performance.
- Hold Associates accountable for following all SOPs.
50% Manager on Duty:
- Lead store kickoff meeting and walk each department to ensure store readiness.
- Communicate messages, priorities and task to all associates.
- Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities.
- Validate daily store priorities with ASMs and SMs.
- Ensure associates complete all store checklist in accordance with timing expectations.
- Provide input to associates, verify issue correction, and preventative action is put in place.
- Ensure Associates follow all safety and Hazmat procedures and Safety Matters guidelines at all times.
- Make sure all equipment and machines are functioning properly.
- Review current and upcoming events and ads to determine if any action is required, partner with appropriate Department Supervisor or Assistant Store Manager as required.
Direct Manager/Direct Reports:
- Reports to Store Manager
- Accountable for direct supervision of the work activities of others. This may include direct supervision of a shift or the coordination of multiple work groups.
Physical Requirements:
- Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
- Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Ability to work a flexible schedule
- Whole store management
- Big box retail experience
- Home improvement industry experience
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Minimum Years of Work Experience:
- 3
- Customer Focus
- Drives Results
- Manages Conflict
- Develops Talent
- Communicates Effectively
- Drives Engagement
- Self-Development