Zynex Medical Jobs (2)

Job Details

Level ExperiencedJob Location Indianapolis, IN - Indianapolis, INRemote Type N / APosition Type Full TimeEducation Level 2 Year DegreeSalary Range Travel Percentage UndisclosedJob Shift DayJob Category Sales

Description

Zynex Medical is hiring for our Medical Device Sales team!

About Zynex Medical :

Since 1996, Zynex Medical has been an innovative medical technology company specializing in the manufacture and sale of non-invasive medical devices for pain management and rehabilitation.

These alternative pain management devices help patients recover from chronic or acute pain and include electrotherapy, bracing, hot / cold therapy, and cervical traction.

About Sales at Zynex Medical :

Our sales teams continues to reach record-breaking numbers each quarter for the last several years. Come join a medical device sales team that has a track record of success!

Our Territory Managers are full-time, W2 employees and receive full benefits including a substantial base salary, uncapped commission, and monthly expense reimbursement.

What You Will Do :

• Establish and maintain relationships with patient and clinics in assigned territory
• Travel to clinics to introduce Zynex Medical's vision, mission & products
• Educate and train prescribers on the benefits and effectiveness of Zynex Medical products and services
• Obtain completed patient orders
• Work with internal teams to ensure smooth ordering process for patient and clinics

What We Are Looking For :

• Self-motivated, driven individuals
• Persistence, resilience, and accountability
• Relationship development skills
• Genuine personality you will be making a huge difference in patient’s lives and the fight against the opioid crisis!
• Valid driver’s license with active, current auto insurance
• Ability to travel extensively within a geographic region
• Proficient computer skills

Zynex Medical Offers Exceptional Benefits (Full-Time Role) :

• Salary : $55,000 base salary Opportunities to increase your salary based on performance
• Health, dental, & vision insurance
• 401k with company contribution
• Extensive orientation during new hire sales training and on-going skills training
• Sales career path options for advancement (both in commission or job function)

Zynex Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Details

Job Location Corporate HeadQuarters - Englewood, COPosition Type Full TimeEducation Level 4 Year DegreeSalary Range Job Shift Day

Description

Competencies & Skills Needed :

• Adaptability Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
• Self-Initiative Ability to set their own priorities related to the organization’s goals without direction from others.
• Listening Accurately understand opinions and feelings of other people and can translate this into training, or customer service solutions.
• Resourcefulness Finds ways around obstacles or lack of resources; addresses potential problems and obstacles with a high degree of professionalism and in a way that aligns with the company’s strategy.
• Internal Drive & Urgency Demonstrates a strong desire to achieve and be proactive.
• Customer-Focus Is highly aware of the needs of customers and consistently provides high quality service and communication;
• is quick to respond to customers (Reps, Training, Management) needs; goes beyond the initial thinking and remains flexible to meet customer needs;

maintains strong and loyal customer relationships.

Role-Specific Skills

Building rapport and closing skills Brand knowledge of all Zynex products Superior written and verbal communication skills Proven critical thinking, decision making, and time management skills Proficient use of office computers and strong typing skills Excellent organizational and analytical skills Compassion for our patients

Essential Job Duties & Responsibilities :

New Hire / Transfer On-Boarding & Staff Training Provide a seamless on-boarding experience from New Hire Orientation (NHO) into your department, including a structured on-boarding and training plan.

Regularly monitor your team’s training needs to coordinate and deliver timely training. Develop and implement efficient systems, properly written forms, clear policies, effective processes, and outline procedures to ensure an excellent patient experience.

Leadership Model aligned leadership behavior, always communicating with utmost professionalism, and following all company policies / process without exception.

Observe, document, and report all occurrences of employees when there is non-compliance with company policy, process, or following appropriate chain of command.

Be present / visible in the home office a minimum of 40 hours per week (5 days / week (M-F), 8 hours / day). Exceptions to this need prior approval from your direct Manager.

Oversee and manage Call Center team by orienting, training, coaching, and monitoring team progress; communicating job expectations to employees;

reviewing job performance and productivity; planning and reviewing compensation actions; and enforcing policies and procedures.

Interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient.

Quality Checks & Reporting Review accounts / files periodically to ensure that employees are making progress on their workload, working files completely, and following company processes as they are outlined.

Report to Director any trends in Orders, Conversions, Collections, Processes, or Employee Morale as this impacts the entire Department.

Provide professional feedback to other Managers regarding team members’ performance in the areas assessed (Knowledge, Reliability, Initiative, Innovation, and Collaboration) Regularly identify new improvement opportunities.

Identify and resolve problems and inconsistencies in any process, policy as well as issues with Call Center trends (including HIPAA compliance, policy, and process adherence, etc).

Monitor volume indicators to ensure adequate staffing.

Other duties as assigned.

Minimum Job Qualifications (unless otherwise noted) :

• Genuine interest in helping people.
• Reliability regarding attendance M-F and arriving to work on-time.
• Ability to perform with high degree of independent judgment, discretion, and confidentiality; make complex decisions within short amount of time.
• Superior phone communication skills with providers, carriers, patients, and trainees.
• Ability to relay confidence and compassion over the phone.
• Strong attention to detail and good typing skills.
• Ability to multitask.
• Background in customer service, patient care, healthcare, and / or sales.
• No written disciplinary action on file for the preceding 12 months (for internal candidates)

Additional skills that add value :

• Previous leadership / management experience
• Experience with Durable Medical Equipment (DME) devices TENS, E-STIM).
• Experience in Customer Service.
• Familiar with health insurance billing processes and HIPAA.
• Bilingual candidates encouraged to apply.

Education :

Associate degree or higher preferred.

Physical & Environmental Requirements :

• Fast-paced, professional office environment.
• Proficient use of office equipment including computers, copiers, fax machines and telephones.
• Proficiency with office computers and Microsoft Office software.
• Ability to communicate effectively via spoken, written and electronic means.
• Ability to stand or sit for extended periods of time.

Zynex Offers Exceptional Benefits (Full-Time Roles) :

• Premium starting pay.
• Health, Dental & Vision Insurance
• 401K with Company Contribution
• Health & Wellness Benefit up to $50 / month
• 8 paid holidays + up to 2 additional floating holidays (1 every 6 months)
• 3 weeks Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company.
• Reimbursement for Community Volunteer Hours (up to $75 / month)
• Annual LinkedIn Learning subscription to facilitate employee skill and competency development.
• Frequent opportunities for role transitions and advancements.
• Employee Referral Bonus Program.
• Employee Appreciation Activities / Perks.
• Employee Product Discounts.

Note : This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Employees are held accountable for all duties of this job

Zynex Medical is an Equal Opportunity / Affirmative Action employer