zuma Jobs (4)

Descripción

POSITIONPURPOSE :

To assist the reception manager and seniorreceptionists during service and follow through with any tasks given to enhancethe guests experience.

ESSENTIALFUNCTIONS AND BASIC DUTIES :

• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
• Works as a member of the restaurant team. Interacts with service crew in a positive manner. Assists others whenever needed.
• Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
• Anticipate and service the guest’s needs before requests are made.
• Follow proper time and attendance and uniform procedures.
• Maintain menu cleanliness.
• Be consistent with status checks and updating out times.

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About Zuma

Zuma makes an automated sales agent that converses with 100% of inbound leads, ultimately improving the way consumers interact with businesses and organizations.

We've built this from the ground up using AI, ML, and human support which helps increase sales conversion and support capacity for businesses of all kinds.

Zuma is one of the fastest-growing startups in Los Angeles, and is well-funded and backed by world-class investors such as Andreessen Horowitz (a16z), Y-Combinator, Joe Montana's fund (Liquid 2 Ventures), Day One Ventures, Soma Capital, and other notable angel investors including Austen Allred (from Lambda School), YC's former-COO Qasar Younis, among others.

Headquartered in Los Angeles, USA, we operate nationally and have plans to grow rapidly over the next few years. To do that, we need great people committed to our vision in a big way.

We're looking to build a team of rockstars that are equally excited about the opportunity to leverage technology to improve the way customers interact with businesses!

About the Role

You'll be joining our team as a product manager and get to work functionally across all divisions at Zuma, Sales, Operations, Engineering, and AI.

We're looking for someone who has excellent product acumen that is willing to take a lot of ownership, and is not afraid to get their hands dirty in the process of building an amazing product.

Responsibilities

• You'll work cross-functionally with engineering, AI, operations, and the founders to drive a product roadmap in the real estate vertical.
• You'll develop a deep understanding of our integration partners so product intuition comes naturally.
• You'll create thorough PRD documents for the engineering and design team based on client needs and data on user behavior.
• Be relentlessly resourceful and thoughtfully prioritize the new features with the highest amount of business impact to implement.
• Work alongside founders to define the long-tail product and go-to-market strategy for the mid-market Real Estate segment.
• Identify emerging technology and industry trends, build business cases, and define the vision, and strategy around supporting maturing of the Zuma product within the Real Estate vertical.
• Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs
• Define, understand, and improve key product and business metrics. You're excited about the business impact of your work and can work collaboratively with key stakeholders from sales to the account management teams
• Deeply understand customer pain points, come up with solutions, and then prototype, iterate and launch frequently
• Be an owner of products and businesses, end to end

Requirements

• 5+ years of hands-on product management experience
• Experience driving the growth of product from launch phase to scaled adoption including
• Strong product discovery and research skills
• Ability to set a strategy and translate it to a roadmap with end-to-end execution
• Proven track record of building products customers love and taking them from launch to scale
• Strong written and verbal communication skills including the ability to
• Paint a compelling vision to inspire your teams and senior leaders by articulating and building business models and supporting roadmap
• Articulate customer pain points
• An owner's mindset - entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers

Descripción

We are looking for a talented Commis Chef to join our team here at Zuma. Our Commis Chefs are hardworking, dedicated and strive to deliver the amazing standards that we are known for.

Zuma Chefs are confident working at a fast pace whilst maintaining Zuma’s high standards.

Life at Zuma

Zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them.

We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are.

The requirements

• Previous experience in a similar high-end restaurant as a commis chef or the passion and drive to learn from the beginning
• Ability to multitask
• Excellent communication skills
• Great team player
• Previous experience in Asian cuisine (preferred but not required)
• A keen interest in Japanese cuisine

The Benefits

We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this.

We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around.

To name a few :

• World class in-house training; we want you to have all the tools to be the best
• Opportunity to travel the world with our five incredible worldwide brands
• Lifeworks make great savings on things like shopping, restaurants, travel and health and wellbeing
• Long service award to show that we love having you around!
• Exciting In-house incentives
• Travel season ticket loan
• Family meals on shift
• Staff Discount across ZUMA, ROKa, Oblix & INKO NITO
• Cycle to work scheme keep fit and save money on travel, what’s not to like?

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Descripción

ESSENTIAL FUNCTIONS AND BASIC DUTIES :

Works as a member of the restaurantteam. Interacts with all other departments in a positivemanner. Assists others whenever needed.

Follows management instruction.Sets an example for others, being on time and following attendance,uniform procedures and adheres to kitchen schedule

• Follows all internal and Nevada regulationssuch as Food & safety / HACCP / Beverage
• Filling out and maintains mise en place liston daily base
• Able to complete mise en place list in thetime allotted, making sure all of the station is ready for each service
• Recipe knowledge and section setup for entirekitchen up to date
• Responsible for all areas of an entirestation to include recipe books up to date, MEP list completed, cleanliness,deep clean, family meals etc.
• Prepares all food products according to theprescribed methods
• Ensures all items on station are properlystored, labeled and dated
• Responsible for setting up own station andhelp others if needed
• Responsible for time management, efficiencyand station organization
• Understands and supports the flow of service
• Maintains the Company standards of high levelof food quality
• Responsiblefor checking quality of received products and correct storage
• Controllingwastage
• Reports to kitchen management
• In charge of filling out kitchen formssuch as Prep list on daily basis and inventory once a week
• Maintains all equipment and utensils.
• Supporting rotation procedures and helping new cooks to learnand understand new sections
• Timelabels always up to date

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