Wynn Las Vegas Jobs (10)

Job Description

As a Bus Person, you will be responsible for :

• The Bus Person is responsible for assisting the Servers, carrying trays, clearing & resetting tables.
• Conducting table maintenance and water / beverage service in a quiet and organized manner.
• Will be accountable for completing side work.
• Strives to maintain health code standards.
• Makes providing excellent customer service for our guests as defined by outlet standards a priority.

Qualifications

• Candidates must be able to communicate in English fluently and in a professional manner.
• Requires minimum of 1 year previous work experience in a casual dining restaurant or lounge.
• Candidates must be highly organized and possess the ability to set and clear tables without breakage.
• Requires the ability to work efficiently and within a team environment.
• Applicants must be 21 years of age or above.
• Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Description

The Nightlife Call Center Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner.

Job Responsibilities :

• Answering and efficiently handling or directing incoming calls
• Maximizing opportunities to confirm nightlife reservations sales
• Inputting nightlife reservations in the appropriate computer systems
• Providing callers with necessary confirmation
• Expressing the luxury standards associated with the Wynn / Encore brand to callers, sharing information about the property and its amenities
• Listening and documenting information accurately while on calls

Qualifications

Job Requirements :

• Adherence to all standards, policies and procedures specified for Wynn Las Vegas and the department
• Willingness to work a flexible schedule that varies according to business needs
• Must be able to work swing shift and weekends
• Reading and communicating (writing and speaking) fluently and professionally in English
• Knowledge of languages additional to English is preferred
• Minimum of one year work experience in a high-volume call center
• Previous Nightclub experience desired
• Must be computer literate and proficient in MS Office
• Must be able to type at least 30 WPM
• Requires the ability to work efficiently and within a team environment

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Job Description

Casino Accounting is responsible for reviewing and auditing the daily revenues of the Casino at both Wynn Resorts properties.

Reports to the Casino Accounting Supervisor.

Job Responsibilities :

• Reviewing daily reports.
• Auditing the revenues of the Casino.
• Keys data and prepares batches for processing which involves sorting, alphabetizing, and running tapes to verify counts and totals.
• Reconciles revenue and expense reports to source documents; distributes and files financial documents and reports.
• Answers telephones, opens and logs mail, and assists in other clerical functions.

Qualifications

• A high school diploma or equivalent.
• A minimum of six months Casino Accounting experience.
• Proficiency with MS Office.
• Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
• Applicants must be 21 years of age or older.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Description

The purpose of the Data Governance Analyst role is to ensure the quality and accuracy of data within the organization by implementing and maintaining data governance processes, policies, and procedures.

The Data Governance Analyst will play a crucial role in supporting Master Data Management (MDM) efforts by reviewing match results, providing support to the data steward team, and monitoring data quality.

The ideal candidate will help establish a strong data governance framework and collaborate with cross-functional teams to resolve data quality issues, ensuring the organization's data meets the highest standards of quality and consistency.

The Data Steward will work closely with the Data Governance Analyst to ensure the quality and integrity of data, support MDM efforts, and contribute to the organization's data governance objectives.

Job Responsibilities

• Implement and maintain data governance processes, policies, and procedures to ensure data quality, consistency, and integrity.
• Collaborate with cross-functional teams to identify and resolve data quality issues, ensuring adherence to data standards and guidelines.
• Oversee data quality monitoring activities, including the design and implementation of data quality metrics, data profiling, and data cleansing efforts.
• Review match results generated by MDM systems, analyze potential data matches, and provide recommendations for data consolidation and resolution.
• Collaborate with the data steward team to provide guidance and support on data governance and data quality initiatives.
• Conduct regular audits to identify data gaps, inconsistencies, and redundancies, and develop strategies to address them.
• Develop and maintain data quality reports and dashboards to track key performance indicators and provide insights to stakeholders.
• Stay up-to-date with industry trends, advancements in data governance practices, and emerging technologies to continuously improve data quality processes and tools.
• Participate in data governance meetings, present findings, and provide recommendations for improvement.

Qualifications

Competencies

• Outstanding collaboration and communication skills to work effectively with cross-functional teams. Ability to convey complex data governance concepts to non-technical stakeholders
• Ability to think independently and make real-time decisions, manage multiple tasks, and prioritize effectively to meet deadlines and achieve objectives keeping in mind guest and team member experience as well as business impacts
• Highly organized, self-motivated and detail oriented. Strong attention to detail to identify data gaps, inconsistencies, redundancies, and data quality issues.

Ensure adherence to data standards and guidelines.

• Possess sharply honed interpersonal skills, inspire confidence and exude authenticity with regard to both guest and team interactions.
• Possess a strong understanding of data governance principles, industry standards, and best practices. Stay up-to-date with emerging trends and advancements in data governance.
• Familiarity with data management concepts and techniques, including data quality assessment, data profiling, data cleansing, and data integration.

Proficiency in SQL and data querying languages.

• Excellent analytical and problem-solving abilities to identify and resolve data quality issues. Able to conduct data audits, analyze match results, and provide recommendations for data consolidation and resolution.
• Experience in designing and implementing data quality metrics, monitoring data quality, and generating reports and dashboards to track key performance indicators.

Ability to present findings and recommendations to stakeholders.

Must present well-groomed professional appearance at all times.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in both an office and casino environment.

Position Type / Expected Work Hours

This is a full-time position. Must be flexible regarding schedule with the ability to work varied days and times.

Education and / or Experience

• Bachelor's degree in Computer Science, Information Systems, Data Management, or a related field preferred
• Proven experience in data governance, data management, or a similar role.
• Strong understanding of data governance principles, best practices, and industry standards.
• Proficient in data quality assessment, data profiling, and data cleansing techniques.
• Familiarity with Master Data Management (MDM) concepts and tools.
• Excellent analytical and problem-solving skills, with the ability to identify and resolve data quality issues.
• Proficient in SQL and data querying languages.
• Experience with data visualization and reporting tools (e.g., Tableau, Power BI) is a plus.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Attention to detail and the ability to work independently and prioritize tasks.

Language Skills

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, instructions, emails and other related documents.

Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus.

Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Age, Certifications and Work Cards

21 years of age or above.

A valid Nevada Gaming License is required and must be obtained before entering this position.

Other Duties

This job description is not designed to contain an all-inclusive list of duties or responsibilities that are required of the employee for this position.

These may change at any time with or without notice.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Description

The Limousine Services Dispatcher is responsible for providing professional and courteous service to each and every guest.

They will be responsible for exceeding guest expectations through positive interactive skills.

Job Responsibilities :

• Responsible for maintaining the Wynn standards of service to guests and coworkers at all times.
• Job duties include but are not limited to : answering multiple phone lines, taking and inputting reservations, dispatching drivers, tracking transports, maintaining driver rotations, tracking airline flights and clearing transports.
• Responsible for delivering and maintaining the Forbes 5-Star level of service.
• Ensures the Wynn standards of cleanliness and appearance for all areas.
• Works with safety as a priority and follows department and company safety standards.
• Knows and adheres to Wynn policies and procedures, embrace company culture and take pride in the resort and amenities.
• Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
• Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
• Looks for opportunities to assist peers, guests, other departments or leaders at all times.
• Solution oriented, stays on task and promotes teamwork.
• Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
• Ability to use a two-way radio ensuring professional and courteous communication at all times.
• Performs all other job-related duties as assigned.

Qualifications

• Requires previous customer service and / or telephone experience, preferably in a hotel / casino environment.
• Candidate should be knowledgeable about the Las Vegas area and attractions.
• Must possess outstanding customer service, organizational, and interpersonal skills as well as excellent attention to detail and the ability to multi-task.
• Requires proficiency in Microsoft Office specifically Outlook, Word, Excel & PowerPoint.
• Prior knowledge of the following systems is preferred : HotSOS, Go Concierge, Fasttrak and Opera.
• Candidate must be able to work efficiently within a team environment.
• Must possess excellent communication skills.
• Candidate must be well groomed and professional.
• Must be able to communicate English with guests, management, and other employees to their understanding. Additional foreign language a plus.
• Must be available to work all shifts and be able to flex schedule based on business demands.
• Willingness to maintain the highest level of confidentiality regarding guests and staff.
• Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.
• Must be 21 years of age or older.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Job Description

Reporting to the Head of Lighting, Video and SFX, the Electrician & Followspot Operator will be required to :

• Perform functions and duties as assigned to assist the department in establishing and maintaining a safe and consistent operation of all lighting systems, followspots and light fixtures in the show.
• Operate the followspot for rehearsals, performances and special events.
• Perform lighting and followspot cue tracks while adhering to the lighting design.
• Monitor, maintain, replace and clean the lighting fixtures.
• Assist with long-term inspections and maintenance schedules and procedures.
• Assist and provide services to the other departments as needed.
• Adhere to all company and departmental safety policies with emphasis on maintaining a safe working environment.
• Adhere to all OSHA regulations.
• Assist with creating a positive atmosphere for all show personnel.
• Perform all other duties as assigned.

Qualifications

Job Experience / Education :

• Must have a high school diploma or equivalent.
• Minimum of two (2) years’ experience as a Stage Electrician or Followspot Operator for a large-scale theatrical or production show.
• Experience with a wide variety of modern theatrical lighting fixtures, followspots and lighting control systems as it pertains to operation, installation, use and troubleshooting.
• Experience and knowledge of GFCI safety systems is required.

Knowledge, Skills and Abilities :

• Must be highly organized and be able to function in a stressful environment.
• Must possess excellent problem-solving skills and be able to act quickly to different situations.
• Must be organized and have great attention to detail.
• Ability to learn or update lifesaving skills and to become CPR / First Responder trained.
• Ability to identify safety concerns and conform to safe working procedures.
• Ability, experience, and comfort in working at high elevations in a theatrical environment.
• Must maintain relevant knowledge of industry through continuing education and training.
• Must possess good written and verbal communication skills.
• Must have strong computer skills and proficiency in Microsoft Office 365
• Must be able to work a flexible schedule (evenings, weekends and holidays).
• Must have the ability to work with individuals from different cultures and backgrounds.
• Knowledge of OSHA health and safety protocols is required.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Job Description

The Assistant Hotel Manager is the main point of contact for our guests that require assistance with addressing a subject matter that has not been resolved to their satisfaction.

Responsibilities include prioritizing the needs of the guest while protecting the assets of Wynn Resorts in a safe and secure manner.

The Assistant Hotel Manager provides support and direction for the overall operation during escalated incidents.

Job Responsibilities :

• Extensive knowledge of Property Management System
• Extensive knowledge of Wynn Encore Las Vegas room types and amenities
• Comprehensive knowledge of Wynn Encore Las Vegas property offerings, locations, amenities and services provided; utilizes this knowledge to conduct informative front and back of house tours
• Acts as a liaison between guests and all other property departments
• Works close with Corporate Investigations, Guest Claims, and Security to ensure the overall safety of our patrons
• Resolve guest challenges and special requests within limits of authority and empowerment and in a timely manner by coordinating with outside departments
• Ensure all guests interactions are in accordance with Forbes 5-Star standards, in order to maintain the integrity of the Wynn Encore Las Vegas ambiance while promoting hotel facilities and services
• Provides assistance to the Hotel Manager and Senior Hotel Manager
• Act as the Management Representative for the Resort during escalated guest and Security issues including Crisis Management incidents
• Coordinates and communicates with Engineering, Housekeeping, Security and Guest Claims regarding escalated incidents involving property damage, hotel liability, injury, security risks and / or concerns
• Review and follow-up on Security incident reports, trespass reports, smoking rooms, internal feedback reports and social media posts / feedback
• Conducts daily room inspections with Security for guest and employee safety
• Assist Lost and Found with escalated incidents
• Actively promotes and uses the Company’s Core Values to lead by example when interacting with employees and guests
• Accurately completing checklists and reports associated with specific shifts and pass down of appropriate information
• Support hotel rate integrity and availability
• Conducts shift rounds to include inspection of all applicable Public Areas, front desks and support all departments within the resort with any escalated issues
• Reviews Medallia, social media, and other guest feedback on a regular basis, responds to guest correspondence, and resolves challenges in a timely manner
• Conduct department training and mentorships to develop managers in other Front Office Departments
• Manages compensation and consistently documenting issued compensation in HotSOS and Opera
• Responsible for thorough completion of special projects / assignments provided by Senior Management

Qualifications

• Must be at least (21) years of age
• Combination of education equivalent to graduation from high school (high school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.

College degree preferred

• Requires a minimum of (3) years leadership experience in the hospitality industry. Hotel management experience within a luxury resort is preferred
• Must be able to build and maintain strong, positive working relationships at all times with staff, outside departments / vendors, property executives and guests
• Ability to compute basic mathematical calculations. Ability to decipher various reports and create reports upon request
• Must possess excellent English communication skills, both verbal and written. Additional foreign language preferred
• Strong and clear communications to complete daily tasks and projects between various departments and with hotel guests and patrons
• Requires proficiency in MS Office
• Prior knowledge of the following systems is preferred : HotSOS, Medallia and Opera.
• Should set the standard for professional demeanor and conduct oneself with integrity and accountability at all times
• Must be willing to challenge the status quo and accept others doing the same
• Must have excellent customer service, telephone etiquette, problem negotiation, problem solving and decision-making skills
• Must possess outstanding organizational, interpersonal, and administrative skills, and have a high level of attention to detail
• Must be able to work proficiently with deadlines and disciplined to work without constant guidance and supervision
• Must be available to work all shifts and be able to flex schedule based on business demands
• Must be able to work efficiently within a team environment
• Must be able to work effectively in stressful, high-pressure situations
• Must have an open mind and willingness to learn new processes, concepts, and ways of approaching guest service
• Must maintain the highest levels of confidentiality regarding guests, staff and incidents that occur throughout the resort

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Description

Prior and after operation stagehands are responsible for loading the stage pieces and DJ booths in and out of the club (XS, Encore Beach Club and Intrigue).

They make all the power and data connections between stage and Front of the House (covering and taping down any cable runs that could go thru a walk area).

Setting up and testing all Special FX. Turning on and testing lighting and LED walls. They are responsible for trouble shooting any issues before the doors open.

• Prefer candidates to have experience with audio / visual and lighting
• Willing to obtain a lift license
• Capable of lifting and carrying objects up to 80 pounds
• Willing to work in high elevations and truss work
• Need an open schedule and availability
• During operations they are there to load and maintain safety of Special FX. As well as be on standby to immediately fix any lighting or LED issues we have.

They respond directly to the project or production manager.

Qualifications

• Ability to work in a fast paced environment.
• Must possess problem solving skills and strong interpersonal skills with proven talents in safety and teamwork.
• Must possess good verbal communication skills.
• Must be 21 or over
• Must have 1 year minimum experience in particular field.
• Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Job Description

The Receptionist welcomes and provides superior service to all guests and visitors to the Spa and / or Salon of Wynn and Encore.

Job Responsibilities :

• Booking appointments via phone reservations or in person
• Checking guests in / out of the Spa facility computer system
• Facilitating monetary transactions for guests
• Communicating all treatments and services for both the Spa and Salon

Qualifications

• A minimum of two years working in a demanding high volume Spa / Salon environment or hotel front desk environment is preferred
• Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail
• Candidates must possess excellent telephone etiquette and the ability to operate multiple phone lines
• Previous cash handling experience is preferred, but not required
• Must be 21years of age or older
• Requires a high school diploma or equivalent
• Must be able to communicate fluently in English

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Job Description

The Warehouse is responsible for the intake and inventory of all goods not related to the Retail outlets.

Job Responsibilities :

• Responsible for the storage, handling, and disbursement of all inventory goods purchased for and / or delivered to the property.
• Responsible for stocking, and rotation of all incoming goods.
• Verification of quantity / quality and specifications, accurate processing of receiving paperwork.
• Selecting goods for outgoing inventory requisitions.
• Responsible for the accurate processing of requisition paperwork, and routine maintenance and housekeeping of the Warehouse facility.

Qualifications

• Requires a minimum of (2) two years experience warehousing food, beverage, and general products pertaining to the hotel and casino industry.
• Must have industrial power truck experience and / or certification.
• A valid Nevada Driver's License is required and must be obtained before entering this position.
• Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times
• Must be 21 years of age or older.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.