Customer Service Representative
We are looking for tenacious, self-motivated individuals that are well-versed in a customer-oriented environment and have a flawless reputation for putting the customer first.
The mission of our Direct Customer Service Representative is to educate potential customers and donors about the non-profits that we work with and raise their respective profiles in the local community.
We emphasize continuous learning and personal development, so there is always someone in your corner to support, help, and hold you accountable to your standards and goals.
What are your day-to-day responsibilities as a Direct Customer Service Representative : Deliver an exceptional customer experience - ask questions to understand the customer's core values, encourage open communication and honesty, and provide donation opportunities Meet with customers daily and enter each interaction with the highest degree of courtesy, professionalism, and kindness Track and process new donations, brand awareness initiatives, and de-escalate customer complaints to increase customer satisfaction Maintain a broad working knowledge of our charity partners, outreach programs and goals Participate in daily IN OFFICE training sessions, networking opportunities, and conferences to review and discuss customer satisfaction targets areas for improvement within the customer experience, develop sales techniques, and streamline customer support.
Perform other duties as assigned by Senior Management What skills are we looking for in an Entry Level Direct Customer Service Representative : Empathy, patience, and consistency.
When you are a Direct Customer Service Representative, you are fully aware that you will help and work with multiple personalities.
You must be able to confidently manage all types of customers and scenarios with understanding and the same level of service every time.
Adaptability. The best part about working in a people-centric career is no day is ever the same. However, that means you need to be able to roll with the punches, walk into challenges with open arms, and handle surprises with a sense of humor.
Clear communication. You say what you mean and mean what you say. It is essential that customers our charity partners’ core mission.
Use authentically positive language, stay engaged, and never walk away without confirming the customer is satisfied with their experience. #Li-Onsite Powered by JazzHR
Entry Level Business Position
We are looking for someone to be with us, not just for a good time but also for a long time. With a culture of recognition and a reputation for excellence, World Wide Events is the ideal organization to develop a long and successful career as an Entry Level Business Development Representative! World Wide Events emphasizes the importance of teamwork and professional growth.
We value our team members and work diligently to inspire others to make a positive impact. We are formulated on hard work, innovation, and sincerity where people are enthusiastic about our customers and about obtaining success as a team.
Our Entry Level Business Development Representative receives training hand on from top executives. You will have the opportunity to learn from the best, work with community focused charities, and overcome challenges.
You’ll assist in bringing brand awareness to our non-profit clients community initiatives while developing leadership abilities.
Our Entry Level Business Development Representative works in conjunction with the sales and marketing team to establish best practices and refine processes that support customer care objectives and overall revenue generation goals.
Our Entry Level Business Development Representatives : Maintain accurate tracking of all event proceedings, including donations, sales, inventory and the event set-up itself.
Ensure that customer has a positive experience throughout the ongoing customer relationship Shadow Event Managers to gain leadership skills and develop a concrete understanding of our non-profit partners and their outreach programs Communicate, engage, and provide potential donors and customers with information on our non-profit partners Display active listening skills, perceive emotional awareness under challenging situations, and empathize with customers to enhance an overall positive experience Answer all questions may arise in a professional and informative manner Our Entry Level Business Development Representative Must have : A background in marketing, management, sales, leadership, or related fields Natural leadership abilities and an entrepreneurial spirit Incredible problem-solving abilities Great people skills with the ability to build relationships with anyone Patience, empathy, and passion Confidence and public speaking skills #LI-Onsite Powered by JazzHR
Marketing Assistant
World Wide Events is looking for someone to join its growing Marketing & Fundraising team, which helps us run promotional fundraising initiatives for our non-profit partners.
The Entry Level Marketing Assistant will help us use our established marketing techniques to run our promotional fundraising campaigns, making sure things run smoothly and keeping our clients at the forefront of the local community.
The Ideal Marketing Assistant Is : Obsessed with being a positive community influencer and market leader Psyched about getting paid to do something you love Incredibly organized, detail-oriented A fun addition to our small (but growing!) team Excited about building the culture of our startup Eager to learn - you are the type of person who brings us new ideas and keeps the company curious Marketing Assistant Responsibilities : Working with team members to execute community-based promotional marketing events aimed at increasing donations for our charity partners Keeping updated on industry trends and regularly informing sales and marketing of noteworthy news items and opportunities for improvement.
Effectively promote our charity partners' focus to prospective donors Collect and organize detailed records of daily donations Establishing positive, supportive relationships with the community and providing feedback to senior management Contributing to the daily growth and development of both our charity partners' mission and our company core mission Marketing Assistant Skills & Must-Haves : Excellent verbal and presentation skills - loving people is a must Effectively balance strategic thinking and execution in a fast-paced environment.
Self-confident and outgoing personality. Organized and detail-oriented Excited about an opportunity to give back to the local community Entrepreneurial attitude and ability to think outside the box.
Entrepreneurial mindset. #Li-Onsite THIS IS A FULL-TIME POSITION. APPLICANTS MUST BE LOCAL TO THE DENVER AREA & ABLE TO START WITHIN TWO WEEKS OF AN OFFER Powered by JazzHR
Customer Relations Representative
START NEXT WEEK! World Wide Events is seeking a vibrant, energetic, and dedicated Customer Relations Representative to join our growing team! Based in the Denver area, our firm was founded on the principles of excellent customer service and a dedication to providing our charity partners with the highest quality fundraising services possible.
Our goal is to integrate creative marketing and fundraising tactics in a new and innovative way with their potential donor base to increase their brand awareness and long-term donor loyalty.
Customer Relations Representative Responsibilities : Communicate and interact directly with potential donors Conceptualize and lead promotional fundraising campaigns, working closely with the Senior Marketing Manager Identify specific target markets to help promote our charity partners' core mission within the community Coordinate and present territory research to the rest of the entry-level and senior-level Marketing Team Develop and showcase leadership skills throughout the entry-level Build brand awareness and recognition through the implementation of individualized marketing and sales campaigns Support every angle of marketing with a client-first approach to drive growth and brand loyalty Deliver results to our clientele daily and meet all objectives and goals Assist senior-level Marketing Manager with any other designated projects Requirements & Expectations of Our Customer Relations Representative : An associate’s degree or some college coursework is preferred but not required 1 year of experience in customer service or customer-centric industry is required Ability to work in a fast-paced environment Highly motivated Team-oriented mindset Exceptional communication skills Versatile and dependable Friendly, positive, and upbeat personality THIS IS A FULL-TIME POSITION.
APPLICANTS MUST BE LOCAL TO THE DENVER AREA & ABLE TO START WITHIN TWO WEEKS OF AN OFFER #LI-Onsite Powered by JazzHR