Customer Service, Verification Representative - Remote
Overview
Working Solutions’ insurance verification contract supports different insurance providers. Contractors working in this program will call back customers after they have submitted an online form to verify their information, assess their needs, and connect them with the right insurance agent.
This is a remote independent contractor role.
Schedule :
- Flexible schedule opportunities
- Contractors schedule available hours Monday-Friday 8am-6pm CT and Saturday 8am-3pm CT.
- Limited hours available after 6pm CT Monday-Saturday and Sunday. Client's full hours of operation are Monday-Friday 6am-11pm CT, Saturday 8am-7pm CT, and Sunday 11am-4pm CT.
Compensation :
- Independent Contractors will earn $0.25 per handle minute and are guaranteed a minimum of 37 minutes for each hour if logged in and available for the full 60 minutes.
- High performing contractors can earn an equivalent of $14-15 per hour.
- Contractors are guaranteed a minimum of 37 minutes for each available hour.
Required Skills
- Customer service experience and demonstrated ability to deliver high-quality customer service over the phone
- Empathetic with the ability to build rapport with customers while assisting them through the sales process
- Friendly tone and professional demeanor
- Self-motivated and resourceful
- Tech-savvy and avid computer user
- Please note, we cannot accept licensed insurance agents for this opportunity due to potential conflict of interest
Technology & Equipment Requirements :
- Personal computer (no tablet)
- Broadband internet connection, at least 10 Mbps download and 3 Mbps upload speeds
- Wired internet connection (no wi-fi)
- Windows 10 or Windows 11 operating system
- No VPN; comuputers may not connect to internet services through a private VPN during Working Solutiosn working time. Examples : NordVPN, McAfee VPN, etc.
- Valid antivirus software installed, running and up to date
- Wired USB headset with microphone
Work Environment Requirements :
- Quiet, uninterrupted space
- Organized desk area
Important Information
At Working Solutions, we work with brands in various industries to humanize their customer experience. When you join our WooHoo! Crew, you’ll have access to
Customer Service, Verification Representative - Remote
Overview
Working Solutions’ insurance verification contract supports different insurance providers. Contractors working in this program will call back customers after they have submitted an online form to verify their information, assess their needs, and connect them with the right insurance agent.
This is a remote independent contractor role.
Schedule :
- Flexible schedule opportunities
- Contractors schedule available hours Monday-Friday 8am-6pm CT and Saturday 8am-3pm CT.
- Limited hours available after 6pm CT Monday-Saturday and Sunday. Client's full hours of operation are Monday-Friday 6am-11pm CT, Saturday 8am-7pm CT, and Sunday 11am-4pm CT.
Compensation :
- Independent Contractors will earn $0.25 per handle minute and are guaranteed a minimum of 37 minutes for each hour if logged in and available for the full 60 minutes.
- High performing contractors can earn an equivalent of $14-15 per hour.
- Contractors are guaranteed a minimum of 37 minutes for each available hour.
Required Skills
- Customer service experience and demonstrated ability to deliver high-quality customer service over the phone
- Empathetic with the ability to build rapport with customers while assisting them through the sales process
- Friendly tone and professional demeanor
- Self-motivated and resourceful
- Tech-savvy and avid computer user
- Please note, we cannot accept licensed insurance agents for this opportunity due to potential conflict of interest
Technology & Equipment Requirements :
- Personal computer (no tablet)
- Broadband internet connection, at least 10 Mbps download and 3 Mbps upload speeds
- Wired internet connection (no wi-fi)
- Windows 10 or Windows 11 operating system
- No VPN; comuputers may not connect to internet services through a private VPN during Working Solutiosn working time. Examples : NordVPN, McAfee VPN, etc.
- Valid antivirus software installed, running and up to date
- Wired USB headset with microphone
Work Environment Requirements :
- Quiet, uninterrupted space
- Organized desk area
Important Information
At Working Solutions, we work with brands in various industries to humanize their customer experience. When you join our WooHoo! Crew, you’ll have access to