Front Desk Receptionist - Tucson Volvo
Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd.
We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential.
Working at Wise Auto is more than a job - it's a career! If you want to be part of one of the fastest growing automotive groups in the country, Wise Auto is the place for you! We are looking for the people that want to.
Raise the bar in the Automotive Industry Grow and develop professionally Learn from the best in the business Take the next step in a long CAREER Wise Auto Group is looking for a Receptionist to join our team in our Tucson Volvo location.
The Receptionist will greet and assist visitors and clients of the organization. The ideal candidate will deliver a professional and qualified first impression to all visitors.
This person has excellent communication and customer service skills. The receptionist will have a basic understanding of administrative and clerical procedures / systems and the ability to multitask in a busy environment.
There will be two schedule options 9am-6pm (Monday, Tuesday, Wednesday) Pay : $15 / hr-$16 / hr (DOE) 9am-6pm (Thursday, Friday, Saturday) Pay : $15 / hr-$16 / hr (DOE) Responsibilities : Guest services Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see.
Answer all phone calls and emails sent to the main office and provide inter-office messages as requested. Administration Send out and receive mail, documents, supplies and packages.
Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies and reorder as needed.
Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required. Requirements : Associates degree is preferred A high school diploma is required Proficient with Microsoft Office Suite Reliable, professional, courteous and patient Excellent communication and writing skills Bilingual Spanish is preferred but not required Benefits Medical, Dental & Vision Insurance 401k plan w / matching contributions Paid Vacation, Holiday, and Sick Pay Growth opportunities Complete paid training programs for rapid advancement including periodic job reviews Employee vehicle purchase plans Family culture with organized structure Long term job security Associate discounts on vehicles, service and parts purchases Employee recognition programs Leading competitive pay We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
NO AGENCIES PLEASE Any unsolicited resumes sent to Wise Auto Group from a third party, such as an Agency, including unsolicited resumes sent to Wise Auto Group’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Wise Auto Group’s property.
Wise Auto Group will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Powered by JazzHR
Front Desk Receptionist - Tucson Volvo
Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd.
We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential.
Working at Wise Auto is more than a job - it's a career! If you want to be part of one of the fastest growing automotive groups in the country, Wise Auto is the place for you!
We are looking for the people that want to...
- Raise the bar in the Automotive Industry
- Grow and develop professionally
- Learn from the best in the business
- Take the next step in a long CAREER
Wise Auto Group is looking for a Receptionist to join our team in our Tucson Volvo location. The Receptionist will greet and assist visitors and clients of the organization.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills.
The receptionist will have a basic understanding of administrative and clerical procedures / systems and the ability to multitask in a busy environment.
There will be two schedule options
- 9am-6pm (Monday, Tuesday, Wednesday)
- Pay : $15 / hr-$16 / hr (DOE)
- 9am-6pm (Thursday, Friday, Saturday)
- Pay : $15 / hr-$16 / hr (DOE)
Responsibilities :
Guest services Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see.
Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
Administration Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested.
File and keep good records. Maintain office supplies and reorder as needed. Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required.
Requirements :
- Associates degree is preferred
- A high school diploma is required
- Proficient with Microsoft Office Suite
- Reliable, professional, courteous and patient
- Excellent communication and writing skills
- Bilingual Spanish is preferred but not required
Benefits
- Medical, Dental & Vision Insurance
- 401k plan w / matching contributions
- Paid Vacation, Holiday, and Sick Pay
- Growth opportunities
- Complete paid training programs for rapid advancement including periodic job reviews
- Employee vehicle purchase plans
- Family culture with organized structure
- Long term job security
- Associate discounts on vehicles, service and parts purchases
- Employee recognition programs
- Leading competitive pay
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
NO AGENCIES PLEASE
Any unsolicited resumes sent to Wise Auto Group from a third party, such as an Agency, including unsolicited resumes sent to Wise Auto Group’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Wise Auto Group’s property.
Wise Auto Group will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Powered by JazzHR
Call Center Agent - Service Department
Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd.
We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential.
Working at Wise Auto is more than a job - it's a career! If you want to be part of one of the fastest growing automotive groups in the country, Wise Auto is the place for you! We are looking for the people that want to.
Raise the bar in the Automotive Industry Grow and develop professionally Learn from the best in the business Take the next step in a long CAREER Business development center (BDC) Agents identify sales leads among new and existing customers, and maintain client relationships.
BDC Agents are expected to work on leads for potential customers, connecting them with a salesperson who can assist them with their car-buying experience.
Although this involves interaction with our sales team, this is not a sales position, but more so involves gathering information, following up on leads and working as a customer service agent for both the potential customer and the sales consultants in an office setting.
Responsibilities : The BDC Agents is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information.
Essential Duties as following; Handle all guest inquiries with a focus on 100% guest satisfaction. Receive inbound calls on new and pre-owned vehicles with a goal to establish a firm appointment date and time from the prospect guest to visit physical showroom.
Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle sales information.
Maintain and communicate exceptional product and inventory knowledge to our guests. Gather and track all guest data as directed;
accurately enter into database(s) and CRM. Utilize scripts provided by dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
Work in close proximity with other Service and management in a team-based environment. Facilitate timely follow up on all leads / opportunities as directed by management and / or procedures.
Participate in departmental and dealership meetings; other duties as assigned by management. Qualifications : Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
Proficient in basic math and writing skills. Proven customer service track record or obvious desire to provide next level customer service.
Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!).. Benefits Medical, Dental & Vision Insurance 401k plan w / matching contributions Paid Vacation, Holiday, and Sick Pay Growth opportunities Complete paid training programs for rapid advancement including periodic job reviews Employee vehicle purchase plans Family culture with organized structure Long term job security Associate discounts on vehicles, service and parts purchases Employee recognition programs Leading competitive pay We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Powered by JazzHR
Call Center Agent - Service Department
Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd.
We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential.
Working at Wise Auto is more than a job - it's a career! If you want to be part of one of the fastest growing automotive groups in the country, Wise Auto is the place for you!
We are looking for the people that want to...
- Raise the bar in the Automotive Industry
- Grow and develop professionally
- Learn from the best in the business
- Take the next step in a long CAREER
Business development center (BDC) Agents identify sales leads among new and existing customers, and maintain client relationships.
BDC Agents are expected to work on leads for potential customers, connecting them with a salesperson who can assist them with their car-buying experience.
Although this involves interaction with our sales team, this is not a sales position, but more so involves gathering information, following up on leads and working as a customer service agent for both the potential customer and the sales consultants in an office setting.
Responsibilities :
- The BDC Agents is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information.
- Essential Duties as following;
- Handle all guest inquiries with a focus on 100% guest satisfaction.
- Receive inbound calls on new and pre-owned vehicles with a goal to establish a firm appointment date and time from the prospect guest to visit physical showroom.
- Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle sales information.
- Maintain and communicate exceptional product and inventory knowledge to our guests.
- Gather and track all guest data as directed; accurately enter into database(s) and CRM.
- Utilize scripts provided by dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
- Work in close proximity with other Service and management in a team-based environment.
- Facilitate timely follow up on all leads / opportunities as directed by management and / or procedures.
- Participate in departmental and dealership meetings; other duties as assigned by management.
Qualifications :
- Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
- Proficient in basic math and writing skills.
- Proven customer service track record or obvious desire to provide next level customer service.
- Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!)..
Benefits
- Medical, Dental & Vision Insurance
- 401k plan w / matching contributions
- Paid Vacation, Holiday, and Sick Pay
- Growth opportunities
- Complete paid training programs for rapid advancement including periodic job reviews
- Employee vehicle purchase plans
- Family culture with organized structure
- Long term job security
- Associate discounts on vehicles, service and parts purchases
- Employee recognition programs
- Leading competitive pay
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
Powered by JazzHR