Wipro Jobs (7)

The BPO Sales Director will have experience selling Digital Operations and platform (BPO / BPM) services and will be responsible for new business development and acquisition of new logo / business opportunities through developing and maintaining effective key relationships.

Medical Devices experience required. You will manage the opportunity from sales pursuit to close using deep sales process and offering expertise.

You will be responsible to develop relationships with key buyers and decision makers. This position will ensure business growth by directing and managing business development activities in accordance with the organisation strategy.

As a senior member of the Digital Operations & Platform (DOP) team, you will identify, assess, and negotiate new business opportunities that are in line with Wipro’s overall strategic growth objectives.

Essential Duties and Responsibilities · Develop a winning and scalable sales strategy that generates revenue and achieves assigned goals · Directly source deals and manage the sales lifecycle through close · Drive a complete sales strategy that represents a breadth of services (customer contact solutions, automation, shared services, etc.

Develop and execute business plans to include prospecting, responding to inbound leads, shaping deals, solutioning, pricing, negotiating, finalising sales contracts, closing deals, and managing customer relations · Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations · Deliver the required business outcomes to our customers while protecting the interests of the executives' team and Wipro’s stakeholders · Be a key member of the Wipro’s Global Business Line DOP and contribute to shaping the company’s overall strategy Candidate will be responsible for creating demand for and successfully selling our Medical device business process outsourcing services to Fortune 1000 insurance companies.

The successful candidate will have a successful track record : · Selling in the Med Devices industry · Prospecting at the C-level and senior executive decision maker levels demonstrating a clear understanding of their business, organisation, culture, and compelling reasons to act · Managing large, complex customer relationships · Participating in and / or leading complex proposal solutioning and business value proposition development efforts · Negotiating long-term contracts Experience / Competencies / Qualifications · 10+ years of experience in a sales role selling BPO Services (i.

e., trust and safety, eCommerce, and operations) and horizontal BPO offerings (F&A, supply chain, procurement, contact center and HR) with a demonstrated track record of successfully delivering against targets · A solid professional network and a strong ability to build relationships with decision-makers · Strong knowledge of outsourced solutions · Ability to write and present proposals, respond to RFPs, and document activities · Confident in interacting with and influencing senior leaders;

with an ability to analyze data, synthesize and present results to C-level executives · Strong leadership skills and an ability to work with various teams and inspire them to deliver above and beyond · Business foresight and the ability to strategize & demonstrate deep business insight that helps identify & develop strategic opportunities · Ability to travel 35% travel · Bachelor’s Degree

About Wipro Wipro Limited (NYSE : WIT, BSE : 507685, NSE : WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.

We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.

We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. A PROUD HISTORY OF OVER 75 YEARS FY22 REVENUE 10.

4 BN USD WE’RE PRESENT IN 66 COUNTRIES OVER 1,400 ACTIVE GLOBAL CLIENTS Job Details : Requirement to efficiently piece together + manage a backlog of data related features and user stories A basic level of knowledge / understanding of APIs and integrated software components Candidate also needs to have relevant soft skills and experience to be able to provide efficient communication with widespread stakeholders The person needs to have experience with big data, data automation, large tech data transformation.

In addition to Agile and understanding of the PO role and how to write features and user stories Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Securities and Capital Markets

About Wipro Wipro Limited (NYSE : WIT, BSE : 507685, NSE : WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.

We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.

We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. · A PROUD HISTORY OF OVER 75 YEARS · FY22 REVENUE 10.

4 BN USD · WE’RE PRESENT IN 66 COUNTRIES · OVER 1,400 ACTIVE GLOBAL CLIENTS Role Business Analyst Key Skills PeopleSoft Finance Location MN / USA (Hybrid / Remote) Experience 8-10 Years Role Description Position Description : An outstanding candidate is needed to support multiple PeopleSoft and external integration projects and enhancements, The candidate will be involved in the end-to-end software development life cycle from requirements gathering through testing, implementation, and post-production support.

Desired mix is 70% functional 30% technical. Additional Job information : Candidate will possess excellent verbal and written communication and relationship management skills.

Comfortable meeting with business users (in person and remotely) to document requirements, draft process flows, and present findings to a variety of stakeholders.

Possesses the experience to advise stakeholders as well as team members on best solution to meet business needs that aligns to system best practices.

Leading customer-facing requirements gathering, fit-gap, and system walkthrough sessions. Eager to learn process or systems and drive to solve problems and perform root cause analysis.

Comfortable developing innovative approaches and charting a course of action in ambiguous situations. Comfortable with standard PeopleSoft GL, AP and AM batch job functionality and ability to troubleshoot issues and errors.

Research new system functions or capabilities within PeopleSoft General Ledger and Accounts Payable, Asset Management and trains others on key benefits, setup required, and constraints of new functionality.

Prioritizes and organizes own work to meet deadlines. Provides explanations and information to others on topics within area of expertise and acts as a subject matter expert on process / business needs to testers, developers, and peers.

Act as the liaison between Business and Systems Analysts, Software Developers and project management groups in multiple sites and countries Configures the system based on business requirements, tests, and resolves system issues and defects during full project lifecycle.

Authors and executes system tests to assure that new modifications / functionality meets requirements and anticipated benefits.

Qualifications · Bachelor’s degree or 3 years of experience in lieu of every year of education · Min 5 years of experience in Information Technology Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

LI-MB3 PeopleSoft Core Financials Functional

Role Description for Account Executive : The Account Executive ( AE) is accountable for farming (up-sell and cross-sell) in accounts in Wipro.

The AE builds and maintains strong relationships with the clients (including CxO level relationships) and increases market share in the accounts and improves penetration.

This role is dominantly sales focused. Role Expectations : At least 12-15 years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations Strong knowledge of global delivery model (GDM) and methodologies.

Should be familiar with cross selling various service lines for customers Ability to present and interact at Cxo levels, and have consultative sales capability.

Ability to work and collaborate across other teams in various service lines and anchor together for the account. Ability to manage multi-cultural teams and travel to different client locations - mostly within US and sometimes across the world if needed for expanding our footprint in other geographies.

Exposure to delivery, sales or pre-sales roles will be required Should have managed a multi-million USD account, across various geos.

Strong Account Management - building and managing client relationships at the CxO level. Carry tagets on revenue, bookings and OM.

Get involved in resolving any people management issue within Wipro teams Identifying and grooming team members and build teams into future leaders at Wipro Facilitating Delivery team to present delivery successes in strong and positive way and growing the account Generating leads by interacting with the customers in various lines of business to expand our footprint.

Presenting and publishing the proposals (proactive ones as well as responses to RFP / RFIs) Interacting with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments.

Work closely with senior customer IS team (CIO, VPs and Directors) to suggest, advice, evaluate, and prime business growth Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status" The account Executive (AE) is accountable for farming (up-sell and cross-sell) in accounts in Wipro.

A CP builds and maintains strong relationships with the clients (including CxO level relationships) and increases market share in the accounts and improves penetration.

This role is dominantly sales focused. At least 12-15 years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations Strong knowledge of global delivery model (GDM) and methodologies.

Should be familiar with cross selling various service lines for customers Ability to present and interact at Cxo levels, and have consultative sales capability.

Role Description for Account Executive : The Account Executive ( AE) is accountable for farming (up-sell and cross-sell) in accounts in Wipro.

The AE builds and maintains strong relationships with the clients (including CxO level relationships) and increases market share in the accounts and improves penetration.

This role is dominantly sales focused. Role Expectations : At least 12-15 years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations Strong knowledge of global delivery model (GDM) and methodologies.

Should be familiar with cross selling various service lines for customers Ability to present and interact at Cxo levels, and have consultative sales capability.

Ability to work and collaborate across other teams in various service lines and anchor together for the account. Ability to manage multi-cultural teams and travel to different client locations - mostly within US and sometimes across the world if needed for expanding our footprint in other geographies.

Exposure to delivery, sales or pre-sales roles will be required Should have managed a multi-million USD account, across various geos.

Strong Account Management - building and managing client relationships at the CxO level. Carry tagets on revenue, bookings and OM.

Get involved in resolving any people management issue within Wipro teams Identifying and grooming team members and build teams into future leaders at Wipro Facilitating Delivery team to present delivery successes in strong and positive way and growing the account Generating leads by interacting with the customers in various lines of business to expand our footprint.

Presenting and publishing the proposals (proactive ones as well as responses to RFP / RFIs) Interacting with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments.

Work closely with senior customer IS team (CIO, VPs and Directors) to suggest, advice, evaluate, and prime business growth Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status" The account Executive (AE) is accountable for farming (up-sell and cross-sell) in accounts in Wipro.

A CP builds and maintains strong relationships with the clients (including CxO level relationships) and increases market share in the accounts and improves penetration.

This role is dominantly sales focused. At least 12-15 years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations Strong knowledge of global delivery model (GDM) and methodologies.

Should be familiar with cross selling various service lines for customers Ability to present and interact at Cxo levels, and have consultative sales capability.

Role Purpose

The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs.

Do Support process by managing transactions as per requiredquality standards Fielding all incoming help requests from clients via telephoneand / or emails in a courteous manner Document all pertinent end user identification information,including name, department, contact information and nature of problem orissue Update own availability in the RAVE system to ensureproductivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all clientqueries Resolve client queries as per the SLA’s defined in thecontract Access and maintain internal knowledge bases, resources andfrequently asked questions to aid in and provide effective problemresolution to clients Identify and learn appropriate product details to facilitatebetter client interaction and troubleshooting Document and analyze call logs to spot most occurring trends toprevent future problems Maintain and update self-help documents for customers to speedup resolution time Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution Ensure all product information and disclosures are given toclients before and after the call / email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effectivediagnosis and troubleshooting of client queries Provide product support and resolution to clients by performinga question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus andfacilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteousand professional manner Maintain logs and records of all customer queries as per thestandard procedures and guidelines Accurately process and record all incoming call and email usingthe designated tracking software Offer alternative solutions to clients (where appropriate) withthe objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messagesappropriate to listeners and situations Follow up and make scheduled call backs to customers to recordfeedback and ensure compliance to contract / SLAs Build capability to ensure operational excellence andmaintain superior customer service levels of the existing account / client Undertake product trainings to stay current with productfeatures, changes and updates Enroll in product specific and any other trainings per clientrequirements / recommendations Partner with team leaders to brainstorm and identify trainingthemes and learning issues to better serve the client Update job knowledge by participating in self learningopportunities and maintaining personal networks Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Team Leaders Performance review HR Hiring and employee engagement and retention Training Team Capability development Technical Lead Training, issue escalation / resolution External Client Query Resolution Display Lists the competencies required to perform this role effectively : Functional Competencies / Skill Process Knowledge Knowledge of assigned process, tools andsystems Foundation to Competent Competency Levels Foundation Knowledgeable about the competency requirements.

Demonstrates (inparts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency withoutguidance.

Extends the competency to difficult and unknown situations aswell. Expert Applies the competency in all situations and is serves as a guide toothers as well.

Master Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognizedwithin the entire organization.

Behavioral Competencies Collaborative working Problem solving and decision making Attention to Detail Execution Excellence Client (Internal) Centricity Effective Communication Deliver No.

Performance Parameter Measure 1. Process No. of cases resolved per day, compliance to process and qualitystandards, meeting process level SLAs, Pulse score, Customer feedback 2.

Self- Management Productivity, efficiency, absenteeism, Training Hours, No oftechnical training completed Credentialing

The Senior Sales Executive is an integral part of our service sales team within the CIS (Cloud Infrastructure Services organisation) Technology sector.

As a front-line sales executive, you will be responsible for exploring current opportunities as well managing current clients, project managing between cross-functional teams within a large organisation.

You will be a true practitioner of your trade and key resource to drive Wipro’s CIS business. Cloud & Infrastructure Services (CIS) is one of Wipro’s fastest-growing service lines, of the organisation's revenue and provides a vast portfolio of services spanning cloud services, systems integration, managed services, and total outsourcing in a global delivery model.

You will be joining our campaign to fast track our footprint at some of our largest clients. Sales Leader with Enterprise experience helping customers achieve their goals leveraging innovative solutions to address complex IT challenges.

Infrastructure as a Service, Cloud, Hybrid Cloud, Edge, Managed Services, Database, Network, Backup, Resiliency transformation services.

Prefer someone who has experience working with Strategic Hyperscalers such as GCP, Amazon, Azure. Demonstrated ability to drive exponential pipeline growth within large enterprise accounts The ability to influence internal teams across the organisation to achieve desired customer outcomes Coordinate between the Account Team, Services lines, Client Partners, and Engineering to create the right solution and resolve customer issues quickly Drive new pipeline opportunities by RFP responses, SOW preparation and execution Experienced sales and service professional within the high-tech industry Knowledgeable in multiple technical skills specifically in the area of cloud, SRE & DevOps Demonstrated ability to prioritize work within a fast-paced environment, consistently delivering results Develop a deep understanding of our customer’s business challenges and their technical environment to provide sales and technical support The ability to clearly articulate technology, sales and solution designs Drive Wipro’s CIS solution set into various business and IT segments within your accounts Demonstrate Wipro’s product portfolio to key customer stakeholders, engage and build relationships with your customers Knowledge in Cloud, Networking, CyberSecurity, Data Center Infrastructure, IoT, AlI are required Knowledge of heterogeneous environments used by enterprise customers Extensive experience selling service oriented solutions Excellent written and verbal communication skills 10-15 years’ experience who can manage and develop complex large multi-year;

multi-tower deals (size 10 million and up).