White Lodging Jobs (18)

Summary :

Officer will be responsible for promoting a safe environment for guests and associates of the hotel, assisting in maintaining order, enforcing internal rules and regulations, and investigating and reporting incidents involving the loss of property, theft, personal injury, motor vehicle accident, etc.

that may result in claims against the hotel. Provide escorts for associates and guests.

Responsibilities

• Report and documents any unsafe working practices or conditions, and recommend corrective action
• Monitor, document, and report suspicious activity observed on security cameras
• Identify visitors at associate entrance, issue and collect passes in accordance with procedures
• Control and account for all keys, especially keys to critical areas
• Conduct investigations of all incidents of theft, fraud, violence, property damage, personal injury, unlawful entry, trespassing and any other event that creates a disturbance on the premises or which may result in a claim against the organization.

Create a detailed written report of your investigation.

Observe persons on premises who abuse hotel facilities, intrude into restricted areas, disturb or intrude upon the privacy of guests.

Initiate action to remove such individual(s) from the premises

• Thorough knowledge of hotel’s emergency fire, bomb threat, first aid, and tornado procedures and evacuation plan
• Maintain a detailed log book and activity sheet entries
• Log in items and secure items for lost and found
• Generate associate identification cards
• Other duties as assigned by management

Other Information

Summary :

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live.

We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You'll Do

The Barista will deliver an exceptional guest experience, connecting with customers to deliver quality beverages and products.

Exhibit professionalism and friendliness always

• Be knowledgeable of all menu items and stay current on seasonal specials, new menu items, and specifications including proper preparation while promoting and recommending menu options to customers
• Maintain a clean and organized workspace by performing all cleaning, opening, and closing duties
• Process all payment methods
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance
• Perform other duties as assigned

What You'll Bring

• A Barista will have an outgoing and social personality
• Excellent communication and listening skills
• A passion for service with a positive, can-do attitude
• Ability to work in a fast-paced environment and adapt to any situation
• Strong attention to detail and a passion for product quality
• Previous experience always helps, but is not required
• Ability to stand for long periods of time and occasionally lift up to 30 pounds

Other Information

Summary :

The immediate direct support Chef in charge of a Culinary outlet or discipline or when the Executive Sous Chef isn’t on property, and has been trained in all aspects of that specific Food and Beverage daily Operations, able to oversee the entire operation.

Responsibilities

The Chef is directly responsible for all aspects of daily food preparation in assigned areas of the hotel where food is served supporting the Chef and the set directions in all areas of F&B, They direct kitchen staff and all food related concerns or topics on behalf of the Executive Chef for those assigned areas.

The following is a sample list :

• Support the Chef in Developing and representing all Food, Beverage, and Service of the Department, creating the culture with continuous learning and training with emphasis on high quality, fresh ingredients utilizing seasonal techniques and preparations appropriate for each outlet or event, balancing Quality and Profit.
• Assist with Interviews, hire, as directed & train and manage all culinary staff on a daily basis
• Have knowledge of all current local health department, Corporate HACCP and Food Safety SOP’s, & Federal Guidelines, ensure the operation is in continuous compliance
• Help Organize, Oversee and Manage all Food prep operations in Daily Operations
• Help Create assigned menus, recipes, use records,
• Help organize and execute assigned menu implementation list and timelines
• Ensure continuous success of the kitchen brigade and stations assignments following the WLW SOP’s and directives, utilizing all daily forms and functions of WLW
• Support the Chef, Sales Dept, , and outlet FOH in the Food and Beverage marketing and sales programs
• Execute all accounting procedures required not limited to and including F&B check book, Food checkbook, invoice processing, payroll, monthly inventories and P&L critiques in conjunction with, or as assigned
• Check freshness of foods and ingredients, ensure all recipes and portion use records are followed
• Monitor all Food related expenses and ensure budgeted levels are achieved
• Monitor all guest corporate feedback scores and conspire for positive influence on rankings
• Foster a climate of cooperation and respect between coworkers
• Mentor all associates for career development and advancement

Other Information

COMPETENCIES

• Analytical Skills
• Leading Edge
• Creativity
• Adaptability
• Customer focus
• Coaching
• Energy
• Selecting A Players
• Team Building

SKILLS

• Basic Computer Skills featuring Excel, WORD, Outlook, TM1,Etc
• All Cooking and preparation equipment knowledge
• All stewarding cleaning and maintenance equipment
• Basic Human Resources Skills and Knowledges
• Basic Sales Skills, and Technique Knowledges

EDUCATION / EXPERIENCE

Associates of Culinary Arts or Business Administrative

WORKING CONDITIONS

• 35% Cerebral and 65% Physical

Summary :

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live.

We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You'll Do

• A bartender will provide high quality service to all guests, creating personal connections through friendly conversation intuitive suggestions, and engaging surroundings
• Maintain high cleaning standards of the bar and do daily cleaning and side work
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions
• Ensure guest satisfaction with food and drink quality and presentation
• Process all payment methods and complete end-of-shift paperwork
• Promote teamwork and contribute to creating a friendly and safe work environment
• all guests and monitor beverage consumption as to not overserve
• Perform other duties as assigned

What You'll Bring

• A bartender will have an outgoing and social personality
• An eye for detail
• A passion for service with a positive, can-do attitude
• A team-player mindset
• Previous restaurant, bar, or customer service experience always helps but is not required
• The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs.

Must be available to work weekends and holidays as necessary

Other Information

Summary :

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live.

We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

WHAT YOU’LL DO

• The Breakfast Attendant will accurately and quickly take, enter, prepare, and deliver guest orders according to standards.
• Responsible for answering all questions about menu items, specials, and prices. Familiar with preparation methods and ingredients to meet guest’s dietary / allergy questions.
• Brews coffee and prepares coffee / other drinks according to the specific recipes
• Responsible for disposal of garbage, picking up trays, re-stocking dishes on the line, and clearing / wiping down tables and counter.
• This position also may be responsible for the set-up, maintenance, and take down of banquet areas according to function specifications.
• Perform other duties as YOU’LL BRING
• The Breakfast Attendant will have the desire to take initiative and self-motivate
• Ability to use good judgement and problem-solving skills
• Must pass certification quiz / test for position.
• The ability to lift, carry or otherwise move up to 10 lbs. regularly and 25 lbs. occasionally. As well as the ability to move and stand for extended periods of time.

Other Information

Who We Are

With no experience or training you can work with one of the city’s biggest hospitality companiess and make up to $ / hour *.

As a Dishwasher you have the opportunity to work alongside the high-energy staff at JW Marriott Indianapolis, Indianapolis Marriott, Conner’s Kitchen + Bar, High Velocity and OP Italian.

A successful hospitality business starts and ends with cleanliness and safety - and you’ll be on the front lines in keeping this promise to our guests and fellow associates.

Must be able to work weekends and holidays, as necessary.

What You'll Do and What You'll Bring

What You'll Do

• Clean, sort, and store dishes, pots, pans, and silverware in accordance with operating procedures
• Ensure cleanliness, safety, and order of floors, worktables and other equipment
• Unload, sort, and put away supplies
• Perform other duties as assigned

What You'll Bring

• A comfort with a fast-paced environment and a desire to work hard
• Prior experience in a restaurant is great, but the ability to work as a team and positive attitude is even better.

What You Can Look Forward To

Summary :

Supervise Guest Room Attendants, Laundry Attendants, and Housekeeping Attendants. Assign job tasks, inspect clean rooms, and continuously train staff, ensuring excellent guest service.

Responsibilities

• Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging / brand basics. Understand the WL Way.
• Ensure staff follows brand standards and the department can pass a brand standards audit.
• Supervise Housekeeping staff including GRA’s, Laundry Attendants, House Aides, and Public Area Attendants. Complete schedule.

Oversee staffing levels and make adjustments to ensure service levels are met within labor model. Ensure that all associates are following their checklist or railroad schedule and taking their breaks.

• Assign specific duties to staff for efficient operation of Housekeeping.
• Oversee department in absence of Housekeeping Manager.
• Complete inventory, ordering, and daily payroll as directed.
• Ensure that all associates have proper supplies, equipment and uniform including nametag, gloves and goggles.
• Capable of performing all hourly functions and operating all equipment in department.
• Assist in training new associates and cross-training existing associates according to the Certification Program.
• Assist in interviewing and hiring new associates for the department.
• Resolve routine associate issues as needed and bring issues to the attention of the Department Manager as necessary. Make recommendations to manager in accordance with progressive discipline policy.
• Train associates on safety standards and enforce those standards on a consistent basis. Identify associates engaging in unsafe behaviors and retrain them appropriately.

Complete accident investigations and take steps to prevent future accidents. Follow up with injured associates.

Follow proper use of approved chemicals and accurately label chemical containers. Always use gloves when handling chemicals.

Complete Chemical Training and Blood borne Pathogen Training.

Practice safety standards at all times and keep the property safe for guests and fellow associates. Use wet floor signs as required.

Use personal protective equipment.

• Promote teamwork and associate morale. Treat people with respect.
• Recognize associate successes via the White Lodging Recognition Program.
• Conduct daily preshift meeting. Perform uniform inspection prior to opening shift and make necessary corrections immediately.
• Represent department at staff meetings as required.
• Know laws concerning treatment of trespassers.
• Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency.

Assist Emergency Response Team as necessary. Know location and use of fire extinguishers.

• Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment-free work environment.
• Respond to all pages and radio calls immediately.
• Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation and hotel surroundings ( mall, restaurants).
• Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints
• Print out daily reports and break out the house by completing Housekeeping boards.
• Inspect guestrooms and public areas on a daily basis to ensure cleanliness standards and that rooms are ready for check in.

Keep pace with guestroom inspections to have no waits.

• Communicate and enforce the property’s policies and procedures.
• Ensure cleanliness and organization of linen room, laundry area, lost and found, storage rooms, associate break room and Guest Room Attendant’s carts.
• Know and monitor proper Guestroom Entry Procedures located in the Red Emergency Response Procedures Manual. Before entering a guestroom, knock on the door three times and announce "Guest Room Attendant."
• Ensure Housekeeping staff is consistently following proper sign-in and sign-out for master keys in compliance with key control procedure.
• Inspect guestrooms for maintenance needs and complete work orders if needed. This includes fixtures, televisions, radios, heating / cooling equipment, dishwasher, refrigerator, etc.
• Monitor the proper settings for heating / cooling equipment and radio.
• Train staff on how to operate laundry equipment.
• Monitor, coach, and complete the 10 Step Departure Cleaning Process.
• Monitor, coach, and complete the 8 Step Stayover Cleaning Process.
• Capable of moving items such as linen, terry, boxes, housekeeping cart Know and train proper moving and lifting procedures identified in the Department Orientation Training.
• Monitor and maintain established productivity standards.
• Schedules REX, RAPS and associate meetings.
• Communicate ready-room status to the Front Desk in a timely manner. Minimize or eliminate guests waiting for rooms.
• Assist in cleaning rooms and laundry, if needed.
• Monitor to ensure that at the end of each shift, staff cleaned, organized and restocked housekeeping cart, following White Lodging and hotel brand standards.
• Carts should be stored in designated area.
• Ensure that the Housekeeping Attendant is completing his / her tasks (buff floors, perform carpet care, empty trash containers in all public areas, clean ashtrays and ash urns, etc.)
• Monitor cleanliness of hotel including parking lot and exterior entrances.
• Ensure security and confidentiality of all guest and hotel information and material.
• Utilize property Service Recovery / Defect Tracking processes.
• Report unsafe conditions and suspicious activity to Security / Management.
• Perform closing shift duties.
• Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual.

Have a thorough knowledge of emergency procedures.

• Perform other duties as assigned.
• Available to work nights, weekends, and holidays as necessary.

Other Information

Summary :

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live.

We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You'll Do

• A Housekeeper will always provide the highest quality of service to the guest and anticipate and exceed guest expectations
• Have a significant role in making sure guest rooms and bathrooms are clean, sanitary, and sparkling.
• Strip dirty linen and trash, clean bathrooms, make beds, dust, vacuum, restock rooms, etc.
• Clean, organize, and restock housekeeping cart.
• Self-inspect rooms and turn in room status report to Supervisor showing your completed work.
• Practice safety standards always and keep the property safe for guests and fellow associates.
• Perform other duties as assigned.

What You'll Bring

• The housekepper will have guest focus and customer service skills
• An ability to be a reliable and dependable housekeeper
• Motivation and initiative to be your best self
• Attention to detail
• Cleaning experience of 1 year always helps, but is not required
• A certification sign off after completing training
• The ability to lift, carry or otherwise move up to 10 lbs. regularly and 25 lbs. occasionally. This role requires standing and moving at a fast pace for long periods of time.

Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary

Other Information

Summary :

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live.

We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You'll Do

• A housekeeper will provide the highest quality of service to the guest and anticipate and exceed guest expectations
• Clean and restock linen closets, linen and storage rooms with linen and supplies
• Restock housekeeping carts with clean, sanitized glasses and cups
• Vacuum and / or mop hallways and stairwells
• Cleaning of offices, Front Office areas, and associate break room
• Perform other duties as assigned

What You'll Bring

• The Housekeeper will have experience and desire to give guests the best service and experience
• Desire to take initiative and self-motivate
• Ability to use good judgement and critical thinking skills
• A certification sign off after completing training
• The ability to lift, carry or otherwise move up to 10 lbs. regularly and 25 lbs. occasionally. As well as the ability to move and stand for extended periods of time

Other Information

Summary :

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live.

We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You'll Do

• An Entry Level Cook is a Culinarian in training position, the full job description and all job duties will be learned and practiced
• Utilize company F&B procedures as well as health department regulations, and federal guidelines
• Follow proper food handling and storage procedures
• Maintain Food Cost and Labor Cost
• Check freshness of foods and ingredients, ensure all recipes and portion-use records are followed
• Be aware of all guest feedback scores and conspire for positive influence on rankings
• Foster a climate of cooperation and respect between coworkers
• Perform other duties as assigned

What You'll Bring

• An Entry Level Cook will have basic knowledge of cooking and preparation equipment
• Basic cooking skills, IE : Sautéing, Broiling, Frying, Roasting, Butchery, Garde Manger, Pantry, Breakfast Cookery, etc.
• Culinary Education or apprenticeship is preferred but not mandatory
• Ability to stand and move at a fast pace for long periods of time

Other Information

Summary :

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live.

We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You'll Do

• The laundry attendant will always provide the highest quality of service to the guest and anticipate and exceed guest expectations.
• Maintain and operate all laundry equipment in accordance with established procedures, like the laundry room checklist.
• Properly load and unload washers and dryers being careful not to overload either machine.
• Fold linen in accordance with established procedures and use a folding machine and feed ironer if needed
• Stock, clean and maintain laundry carts, storage areas and laundry racks.
• Perform other duties as assigned.

What You'll Bring

• The laundry attendant will have the experience and desire to give guests the best service.
• Ability to take initiative and self-motivated
• A certification sign off after completing training
• Ability to lift, carry or otherwise move up to 10 lbs. regularly and 25 lbs. occasionally.

Other Information

Summary :

Officer will be responsible for promoting a safe environment for guests and associates of the hotel, assisting in maintaining order, enforcing internal rules and regulations, and investigating and reporting incidents involving the loss of property, theft, personal injury, motor vehicle accident, etc.

that may result in claims against the hotel. Provide escorts for associates and guests.

Responsibilities

• Report and documents any unsafe working practices or conditions, and recommend corrective action
• Monitor, document, and report suspicious activity observed on security cameras
• Identify visitors at associate entrance, issue and collect passes in accordance with procedures
• Control and account for all keys, especially keys to critical areas
• Conduct investigations of all incidents of theft, fraud, violence, property damage, personal injury, unlawful entry, trespassing and any other event that creates a disturbance on the premises or which may result in a claim against the organization.

Create a detailed written report of your investigation.

Observe persons on premises who abuse hotel facilities, intrude into restricted areas, disturb or intrude upon the privacy of guests.

Initiate action to remove such individual(s) from the premises

• Thorough knowledge of hotel’s emergency fire, bomb threat, first aid, and tornado procedures and evacuation plan
• Maintain a detailed log book and activity sheet entries
• Log in items and secure items for lost and found
• Generate associate identification cards
• Other duties as assigned by management

Other Information