Westgate Resorts Jobs (22)

Job Description

Spa Receptionist is responsible for providing uncompromising level of guest service as it pertains to greeting, checking in / out guests, explanation of services, scheduling spa services, and knowledge of retail inventory and retail sales.

Role and Responsibilities : (Includes but is not limited to the following)

• Consistently offer the highest level of personalized service while maintaining a positive, engaging, helpful and professional attitude with all guests and team members.
• Communicate and describe in an articulate manner the spa offerings and their benefits. Ability to compare and contrast the different services on the menu and recommend treatments that fit the guests’ needs.
• Possess professional telephone etiquette for booking appointments, handling guests’ requests, and guests’ questions.
• Proficient computer skills that will ensure reservations will be made in a timely, efficient and error free manner.
• Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.
• Effectively handles cash credit card, gift certificates, comps and room charge transactions.
• Informs facility management of any member, guest, or facility issues.
• Is knowledgeable about the facility, the property and its amenities in order to effectively communicate with guests.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned.

Qualifications

Performance Requirements : (Knowledge, skills and abilities)

• Ability to operate cash register, adding machine / calculator, multi-line telephone and credit card machine to complete guest transactions
• Ability to grasp, bend, lift and / or carry or otherwise move goods weighing a maximum of 20 lbs. on an intermittent basis and sufficient dexterity of hand in order to use office equipment including computer keyboard, calculator, general office equipment and multi-line telephone.
• Ability to act independently, exercise good judgment and initiative.
• Social skills as demonstrated by the ability to effectively deal with internal / external guests, some of whom will require high levels of patience, tact and diplomacy to diffuse, collect accurate information and resolve problems and concerns.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and / or verbal instructions and to provide clear direction / guidance.
• Ability to relate to all levels of management and employees in verbal / written form.
• Understand that as a representative of the Spa they will maintain a healthy, fit appearance and a positive attitude.
• Ability to read, write, speak and understand the English language in order to complete reports, appointments, sells transactions and communicates with guests and other employees.
• Listen and respond to guest inquiries using a positive, clear speaking voice.
• Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
• Ability to organize / prioritize work, meet deadlines, work with minimal supervision / multiple interruptions, exercise judgment and adapt instructions / directions from one assignment to another.
• Answer the multi-line telephone and provide information as needed.
• Ability to read, writes, speak and comprehend the English language to follow verbal and / or written instructions / inquiries / requests from supervisor, guest and / or other employees.
• Receive cash from guests, make any change needed, verify validity of charges, record charges, and insure vouchers are properly executed, in order to balance all moneys.

Deposits / cash drops and secure bank.

Remain calm and alert, especially during emergency situations and / or heavy hotel activity, serving as a role model for other employees.

Resolve complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience & judgment, sometimes revising procedures to accommodate unusual situations.

• Ability to maintain attendance in conformance with standards.
• Ability to maintain a neat, clean and well-groomed appearance.

Experience Requirements

1-year Resort Spa Experience, with cash handling

Education Requirements

High School diploma or equivalent.

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Security Officer

Full-time

Company Description

Starting pay rate : $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

Situated just 2.5 miles from the world-famous Las Vegas Strip, the tropically landscaped Westgate Flamingo Bay Resort allows you the ideal opportunity to help create remarkable guest experiences in a fun and rewarding environment.

As part of the Westgate Flamingo Bay Resort team, you will help provide guests a home away from home at our amazing resort that features complimentary scheduled shuttle service to the Las Vegas Strip and Westgate Las Vegas Resort & Casino.

Job Description

You are naturally energetic and alert to your surroundings. Your specialty is the ability to handle pressure and respond to emergencies.

Whether writing an incident report or ensuring the safety of our guests, you understand what it takes to get the job done.

Lock in your application with Westgate today!

As a Security Officer, you will :

• Deliver a stellar experience to our guests and possess a genuine passion for providing exceptional service
• Write detailed and accurate incident reports
• Be swift to act, keeping a watchful eye on resort activity
• Respond to emergency situations
• Conduct routine safety and security inspections

Qualifications

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English conversationally.

Additionally, the person must possess and adhere to the following core values :

• Integrity
• Passion
• Work Ethic

Requirements :

• Must be able to lift 50lbs and work in outdoor weather conditions
• Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
• Must be at least 18 and have a valid driver’s license to drive company golf carts
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

• Comprehensive health benefits medical, dental and vision
• Paid Time Off (PTO) vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer .All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Job Location

Job Description

The Warehouse Driver position safely and securely moves goods to and from the warehouse, the resorts, corporate offices, vendors and other locations in a timely and efficient manner.

Performs general warehouse duties and customer assistance as needed. The position requires basic mathematic abilities, physical capabilities and the ability to safely operate warehouse equipment including trucks, vans, pick-up trucks, pallet jacks, forklifts, order pickers and or reach trucks.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Load vehicle accurately and safely. Secure load for timely and efficient delivery of goods including inventory products to and from the warehouse while obeying traffic laws and safety procedures.
• Unload / load vehicle as needed at delivery destinations.
• Responsible for obtaining customer signature upon delivery either on a scanning device or hard copy and ensures that all delivery documents are returned to the warehouse.
• Accurately counts, inspects for damage and or defects and documents all goods loaded into vehicle.
• Reports any discrepancies with orders or deliveries.
• Conducts daily external and internal inspection of assigned vehicle, documents and reports all problems to warehouse management.
• Maintains appropriate licensing, credentials, and acceptable driving record.
• Always conduct self in a professional and ethical manner.
• Assists in the accurate counting of physical inventory and stored goods.
• Assist in maintaining a clean and safe warehouse.
• Maintains assigned equipment in good working condition.
• Assists in the unloading of containers, unloading / loading of trailers and trucks as needed.
• Follows all equipment operation safety rules and in compliance with company, federal, state and local rules.
• Wears the proper safety equipment and follows all warehouse policies and procedures in regard to personal protection guidelines.

Works and communicates with co-workers, internal and external customers in a polite, courteous, and cooperative manner. Committed to quality service.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision, safety management, developing standards, managing processes, inventory control, reporting skills, analyzing information, equipment maintenance, judgement.

Education and / or Experience

• High school diploma or general education degree (GED); 1 or more years’ related experience and / or training; or equivalent combination of education and experience in a warehouse role.
• Proven knowledge of warehouse policies and procedures.
• Must have problem-solving skills.
• Must have good written and verbal communication skills.
• Able to work with others in a high pace setting.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence. Ability to speak effectively to inside / outside customers.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Other Skills and Abilities

Must have knowledge of safety procedures and proper use of PPE (Personal Protective Equipment)

Certified Forklift Driver (must obtain within 60 days of hire)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.

The employee frequently is required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must frequently lift and / or move up to 50 pounds and occasionally lift and / or move up to 100 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to high, precarious places;

fumes or airborne particles; and outside weather conditions. The noise level in the work environment is usually moderate.

Additional Information

Why Westgate?

• Comprehensive health benefits medical, dental and vision
• Paid Time Off (PTO) vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.

com with the job title and the location of the position for which you are applying.

Warehouse Driver

Full-time

Company Description

$16 - 18 / hour

ABOUT WESTGATE RESORTS

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations.

A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona.

Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

The Warehouse Driver position safely and securely moves goods to and from the warehouse, the resorts, corporate offices, vendors and other locations in a timely and efficient manner.

Performs general warehouse duties and customer assistance as needed. The position requires basic mathematic abilities, physical capabilities and the ability to safely operate warehouse equipment including trucks, vans, pick-up trucks, pallet jacks, forklifts, order pickers and or reach trucks.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Load vehicle accurately and safely. Secure load for timely and efficient delivery of goods including inventory products to and from the warehouse while obeying traffic laws and safety procedures.
• Unload / load vehicle as needed at delivery destinations.
• Responsible for obtaining customer signature upon delivery either on a scanning device or hard copy and ensures that all delivery documents are returned to the warehouse.
• Accurately counts, inspects for damage and or defects and documents all goods loaded into vehicle.
• Reports any discrepancies with orders or deliveries.
• Conducts daily external and internal inspection of assigned vehicle, documents and reports all problems to warehouse management.
• Maintains appropriate licensing, credentials, and acceptable driving record.
• Always conduct self in a professional and ethical manner.
• Assists in the accurate counting of physical inventory and stored goods.
• Assist in maintaining a clean and safe warehouse.
• Maintains assigned equipment in good working condition.
• Assists in the unloading of containers, unloading / loading of trailers and trucks as needed.
• Follows all equipment operation safety rules and in compliance with company, federal, state and local rules.
• Wears the proper safety equipment and follows all warehouse policies and procedures in regard to personal protection guidelines.

Works and communicates with co-workers, internal and external customers in a polite, courteous, and cooperative manner. Committed to quality service.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision, safety management, developing standards, managing processes, inventory control, reporting skills, analyzing information, equipment maintenance, judgement.

Education and / or Experience

• High school diploma or general education degree (GED); 1 or more years’ related experience and / or training; or equivalent combination of education and experience in a warehouse role.
• Proven knowledge of warehouse policies and procedures.
• Must have problem-solving skills.
• Must have good written and verbal communication skills.
• Able to work with others in a high pace setting.

Language Skills

Ability to write routine reports and correspondence. Ability to speak effectively to inside / outside customers.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Other Skills and Abilities

Must have knowledge of safety procedures and proper use of PPE (Personal Protective Equipment)

Certifications, Licenses, Registrations

Certified Forklift Driver (must obtain within 60 days of hire)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.

The employee frequently is required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must frequently lift and / or move up to 50 pounds and occasionally lift and / or move up to 100 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to high, precarious places;

fumes or airborne particles; and outside weather conditions. The noise level in the work environment is usually moderate.

Additional Information

Why Westgate?

• Comprehensive health benefits medical, dental and vision
• Paid Time Off (PTO) vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer .All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Job Location

Job Description

Overview

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

Responsibilities

• Assist Operations Teams with managing the Front Office and Housekeeping Operation; in addition to providing support to other departments in the hotel (F&B, Revenue Management, Security, Sales Groups and Engineering)
• Provide strong public area presence to assist front desk agents and guest
• Provide all aspects of shift coverage, including F&B operations as needed
• Balance the hotel room type inventory
• Monitor and action Upsell Program and all company initiatives and promotions
• Handle guest’s special requests and customer complaints during shift.
• Perform all other front desk duties and responsibilities.
• Investigate and handle complaints, disturbances, emergencies, etc. during shift
• Manage Employee Payroll, track attendance ADP, time edits, and conduct call-arounds for OT as needed for all operations departments
• Coach, train, counsel hourly associates and administer discipline as needed
• Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports.
• Prepare, copy, and distribute reports as required.
• Handle special guest requests and amenities.
• Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency.
• Actively participate in Safety Meeting and all safety initiatives.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.

Qualifications

Qualifications

At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field;

or a 4-year degree and a minimum of 1 year of progressive experience in a related field.

• Previous supervisory responsibilities
• Must be proficient in Windows, Company approved spreadsheets and word processing.
• Long hours sometimes required.
• Sedentary work, exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with Westgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags and professional attire.
• Comply with Westgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by manager

Additional Information

Why Westgate?

• Comprehensive health benefits medical, dental and vision
• Paid Time Off (PTO) vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected]

com with the job title and the location of the position for which you are applying.

Operations Manager

Full-time

Company Description

ABOUT WESTGATE RESORTS

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations.

A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona.

Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

Overview

The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.

Responsibilities

• Assist Operations Teams with managing the Front Office and Housekeeping Operation; in addition to providing support to other departments in the hotel (F&B, Revenue Management, Security, Sales Groups and Engineering)
• Provide strong public area presence to assist front desk agents and guest
• Provide all aspects of shift coverage, including F&B operations as needed
• Balance the hotel room type inventory
• Monitor and action Upsell Program and all company initiatives and promotions
• Handle guest’s special requests and customer complaints during shift.
• Perform all other front desk duties and responsibilities.
• Investigate and handle complaints, disturbances, emergencies, etc. during shift
• Manage Employee Payroll, track attendance ADP, time edits, and conduct call-arounds for OT as needed for all operations departments
• Coach, train, counsel hourly associates and administer discipline as needed
• Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports.
• Prepare, copy, and distribute reports as required.
• Handle special guest requests and amenities.
• Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency.
• Actively participate in Safety Meeting and all safety initiatives.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.

Qualifications

Qualifications

At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field;

or a 4-year degree and a minimum of 1 year of progressive experience in a related field.

• Previous supervisory responsibilities
• Must be proficient in Windows, Company approved spreadsheets and word processing.
• Long hours sometimes required.
• Sedentary work, exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with Westgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags and professional attire.
• Comply with Westgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by manager

Additional Information

Why Westgate?

• Comprehensive health benefits medical, dental and vision
• Paid Time Off (PTO) vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer .All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Job Location

Social Media Content Coordinator

Full-time

Company Description

About Westgate Resorts

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations.

A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona.

Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

Oversee the execution and production of our social media content. Develop, produce and deliver social media content across all channels to drive organic reach and customer engagement.

The position will report to the Social Media Marketing Coordinator / Manager and will work across social strategy and content planning.

Duties

• Execute a social media content strategy that is consistent with the Westgate Resorts (Corporate) and Westgate Sport and Entertainment (WSE) brand image and messaging.
• Create and manage editorial calendars for the creation of fresh content that fulfills the objectives of Corporate, WSE and sales-driven marketing strategies.
• Ideate and facilitate creative asset production (provide asset specs, attend to briefing meetings, etc.), launches (copywriting and scheduling) and social optimization.
• Develop our UGC and photo advocacy platform strategy while finding new ways to "level-up" our marketing efforts to reach new guests, engage current audiences and team members.
• Create content repurposing process to ensure proper formatting, context and delivery for each social media channel.
• Collaborate with Digital Marketing and Partnership / Sponsorship ops teams to develop social media promotions that help achieve Corporate, WSE and sales-specific marketing goals.
• Develop and communicate weekly and monthly social media reporting and analysis along with recommendations for improved future content performance.
• Continually develop the best ways to optimize our content by contributing fresh ideas.
• Collaborate with creative team to ensure needs are captured in advance for all photoshoots, and provide insight, recommendations and data to creative team to support optimized creative concepting.
• Monitor WSE events related websites for accuracy (photography, descriptions and other content).
• Keep abreast of current best practices and social platform changes while continually learn the best ways to optimize our content and grow our channels.
• Recommend, implement and refine strategies that promote effective digital delivery of content.
• Foster an environment which encourages intelligent risk taking, innovation and creativity.
• Identify opportunities for storytelling on social within marketing campaigns and real time events. Attend events and produce live social media content as needed.
• Other duties assigned.

Qualifications

• 2+ years social media experience or related field.
• Experience using social media platforms and tools preferred. Including but not limited to : Instagram, Facebook, Pinterest, Twitter, Snapchat, as well as tools like Salesforce Social Studio, Sprout, Later, etc.
• Experience sourcing, creating / managing content development and publishing.
• Deep knowledge and understanding of the latest trends in social media creation, platforms and consumption.
• Familiarity with photography, video editing and design and experience and proficiency in design programs such as Adobe Photoshop, Premiere Pro, and After Effects is a plus, but not required.
• Ability to work independently as well as collaboratively as part of a team.
• Ability to commit to a flexible schedule, being available to make social posts and answer inquiries when collaborates need information, which will include weekends and evenings and some holidays.
• An innovative mindset, with unwavering commitment to creating excellent content.
• Strong decision-making, time management & planning skills.
• Exceptional storytelling, brand voice, brand writing and social marketing skills with proven ability to develop content that travels beyond just a singular social post.
• Exceptional writing and verbal communication skills, with the ability to direct story telling across multiple media including general posts, video, infographics, etc.
• Strong track record of delivering results and producing thoughtful, creative ideas.
• High energy, "can do" personality and ability to thrive in fast-paced and ever-changing environment.
• Must possess excellent interpersonal skills.
• Must possess superior communications skills. (Listening, writing and speaking)

Education and Experience

High School diploma or GED equivalent; and 2+ years of related experience, or equivalent combination of education and experience.

Additional Information

Why Westgate?

• Comprehensive health benefits medical, dental and vision
• Paid Time Off (PTO) vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer .All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Job Location

Housekeeping Runner

Full-time

Company Description

Starting pay rate : $15 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

Job Description

Navigation is your tool; support is your drive. Whether you’re helping a guest or stripping a room, your job is to make sure everything is in place.

You empower our housekeepers to strive for the best! Are you ready to jump into this adventure?

As a Houseperson / Runner, you will :

• Interact courteously with requests from our guests
• Assist a team of housekeepers to maximize their time
• Keep a keen eye on the storage closets, ensuring they are stocked daily
• Walk the buildings to ensure cleanliness and a welcoming environment
• Provide superior customer service by promptly delivering requested items to guest units
• Have an eye for detail by maintaining a clean and organized storage closet
• Navigate our resort by providing around-the-clock service
• Greet our guests with a warm and friendly welcome

Qualifications

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently.

Additionally, the person must possess and adhere to the following core values :

• Integrity
• Passion
• Work Ethic

Qualifications :

• Must be able to lift 50 lbs and work in outdoor weather conditions.
• Must have Driver’s License
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

• Comprehensive health benefits medical, dental and vision
• Paid Time Off (PTO) vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer .All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Job Location

Marketing Manager

Full-time

Company Description

ABOUT WESTGATE RESORTS

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations.

A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona.

Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

Manage Westgate Greeters and Marketing Coordinators to generate tour prospects for designated sales center(s). Performance manage, constant training and coaching to increase performance.

Ensure locations meet company standards of appearance and collateral materials.

Identify, setting up, implement, and analyze designated marketing programs, locations and public relations efforts that are required to generate qualified tours and meet budgeted goals for Westgate Resorts.

WORKING RELATIONSHIPS :

Reports To : Assistant Director of Marketing

Supervises : Location Supervisors / , 10 - 50+ Marketing Associates

Interfaces : Westgate Resorts Management, Market Partners / Lessors / Vendors, Sales Management, Guest Services, Accounting and Administrative Staff.

ESSENTIAL JOB FUNCTIONS :

• Responsible to meet or exceed budgeted goals for number of tours and volume generated through existing & future marketing programs in comparison to budget.
• Work in conjunction with the Asst Director of Marketing & other Marketing and Sales Leadership to develop tour generation programs determined by forecasts, occupancies, and special events within project management and cost efficiency targets.
• Work in conjunction with the Asst Director of Marketing & other Marketing and Sales Leadership to identify, develop and implement all local marketing efforts and programming as well as event marketing efforts and programming to meet or exceed budgeted production goals.
• Work in conjunction with the Asst Director of Marketing & other Marketing and Sales Leadership to develop collateral material as required and work within marketing plans, strategy guideline and budgets.
• Prepare fully burdened Marketing briefs, follow up actual and analyses.
• Provide period budget and analysis of all current program responsibilities.
• Work in conjunction with the Asst Director of Marketing & other Marketing and Sales Leadership to explore and solidify new business, marketing and public relations opportunities while conforming to requirements and Westgate Resorts standards.
• Responsible for conducting proper hiring / performance evaluation / terminating procedure, employee benefits, and payroll submissions for Marketing Associates.
• Coordinate on-going training for all existing marketing executives in conjunction with the Asst Director of Marketing & other Marketing and Sales Leadership.
• Nurture and establish rapport with all those in the marketplace that are, or could be, keys to the success for all or part of the marketing plan.
• Work directly with the Asst Director of Marketing, and other Marketing Managers on monitoring production goals on an on-going basis.
• Other special projects as assigned.

MARGINAL JOB FUNCTIONS :

• Communicate Program details to the Asst Director of Marketing, Sales Management and Sales / Marketing support staff.
• Ensure proper payment accountability and coding for accounting purposes.
• Keep current on local, regional, and national events that affect any marketing programs.
• A flexible work schedule is required to accommodate a seven-day a week retail and hospitality operation that generally necessitates a flexible work schedule.

Additional Information

Why Westgate?

• Comprehensive health benefits medical, dental and vision
• Paid Time Off (PTO) vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer .All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Job Location

Job Description

SUMMARY

Provides administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication.

Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures.

Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner.

May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.

DUTIES

Answer and direct phone calls

Organize and schedule meetings and appointments

Maintain contact lists

Produce and distribute correspondence memos, letters, faxes and forms

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Order office supplies

Book travel arrangements

Submit and reconcile expense reports

Provide general support to visitors

Provide information by answering questions and requests

Take dictation

Research and creates presentations

Generate reports

Handle multiple projects

Prepare and monitor invoices

Develop administrative staff by providing information, educational opportunities and experiential growth opportunities

Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories;

evaluating new equipment and techniques

Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies;

verifying receipt of supplies

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks;

participating in professional societies

Contribute to team effort by accomplishing related results as needed

Carry out administrative duties such as filing, typing, copying, binding, scanning etc.

Organize travel arrangements for senior managers

Write letters and emails on behalf of other office staff

Book conference calls

Handle sensitive information in a confidential manner

Take accurate minutes of meetings

Coordinate office procedures

Reply to email, telephone or face to face enquiries

Coordinate repairs to office equipment

Greet and assist visitors to the office

Photocopy and print out documents on behalf of other colleagues

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to sit and use hands to finger, handle, or feel.

The team member frequently is required to talk or hear. The team member is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Qualifications

Knowledge of office management systems and procedures

Excellent time management skills and ability to multi-task and prioritize work

Attention to detail and problem solving skills

Excellent written and verbal communication skills

Strong organizational and planning skills

Proficient in MS Office

High school diploma or equivalent; college degree preferred

Additional Information

Why Westgate?

• Comprehensive health benefits medical, dental and vision
• Paid Time Off (PTO) vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected]

com with the job title and the location of the position for which you are applying.

Security Officer

Full-time

Company Description

Starting pay rate : $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

Conveniently located just off world-famous International Drive in Orlando, Florida, the two-tower Westgate Palace Resort offers you the ideal opportunity to meet and engage with guests from around the world who arrive here to experience Central Florida’s world-famous theme parks and attractions.

Enjoy the surroundings and excitement that our world-class resort offers as a member of the Westgate Palace team.

Job Description

You are naturally energetic and alert to your surroundings. Your specialty is the ability to handle pressure and respond to emergencies.

Whether writing an incident report or ensuring the safety of our guests, you understand what it takes to get the job done.

Lock in your application with Westgate today!

As a Security Officer, you will :

• Deliver a stellar experience to our guests and possess a genuine passion for providing exceptional service
• Write detailed and accurate incident reports
• Be swift to act, keeping a watchful eye on resort activity
• Respond to emergency situations
• Conduct routine safety and security inspections

Qualifications

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English conversationally.

Additionally, the person must possess and adhere to the following core values :

• Integrity
• Passion
• Work Ethic

Requirements :

• Must be able to lift 35lbs and work in outdoor weather conditions
• Must be at least 18 and have a valid driver’s license to drive company golf carts
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

• Comprehensive health benefits medical, dental and vision
• Paid Time Off (PTO) vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer .All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Job Location

Housekeeping Utility Porter

Part-time

Company Description

ABOUT WESTGATE RESORTS

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations.

A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona.

Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

General Summary Of Duties :

Using various types of equipment, materials and techniques, maintain the physical appearance of the Hotel's guest rooms, corridors, foyers and storerooms at levels of standards set by management.

Remove and compact trash from Hotel floors and keep the department supply areas organized and clean. Perform inventories and deliver / stock supplies as required.

Role and Responsibilities : (Includes but is not limited to the following)

Conduct inventory of supply room. Write up orders to maintain supplies at par levels for operation. Receive and transport supplies from the receiving dock, and deliver / stock supply rooms.

Sweep and mop supply room to ensure cleanliness.

Transport all trash from guestroom floors and trash disposal rooms to the compactor area. Clean and sanitize disposal rooms and compactor area.

Maintain / clean the equipment necessary to perform duty.

Remove / replace and store furnishings for guestrooms, foyers, storerooms and corridors as directed.

Communicate in written format the status of work performed including descriptions, dates and times of such work completion.

Respond to guest inquiries. Provide guest satisfaction through assistance, direction and information within Hotel guidelines.

Attend meetings as directed to gather / obtain / communicate information about guest services / requests or job performance.

Qualifications

Performance Requirements : (Knowledge, skills and abilities)

Ability to comprehend verbal English sufficient to understand job requests from supervisor, guests, and co-workers. Ability to understand verbal English in case of emergency situations.

Ability to read / comprehend product labeling instructions / warnings to enable the safe application of products and processes within the Hotel.

Ability to understand written English to read any caution or safety notices.

Ability to listen effectively, read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and / or verbal instructions and to communicate with other employees, management and external contacts.

Basic mathematical skills necessary to verify / balance reports, perform simple calculations, and conduct inventories.

Ability to lift a maximum of 50 lbs. by hand.

Ability to maintain attendance in conformance with standards.

Ability to maintain a neat, clean and well-groomed appearance.

Experience Requirements

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Education Requirements

High school diploma or GED Equivalent.

Job Location