Hospitality associate
Wasserman is a global sports, entertainment, and lifestyle marketing agency with expertise in creating connections between brands, properties, talent, and consumers.
Today, Wasserman offers global expertise in Athlete Management, Marketing, and Media. Headquartered in Los Angeles, Wasserman also has offices in New York, Miami, Encinitas, Raleigh, Portland, London, Toronto, Dubai, and Mexico City.
We are looking for a driven and enthusiastic event Associate Director to produce and oversee events from strategy through completion.
You'll aid in enhancing Wasserman’s visibility in the marketplace. This senior role will be responsible for leading the day-to-day operations of a key retainer client in addition to showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations.
Role and Responsibilities :
- Act as a subject matter expert on corporate event management, B2B hosting, hospitality, and relative industry knowledge
- Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client
- Develop and deliver polished client deliverables and other critical framework materials to support client decision-making
- Oversee multiple direct reports, providing impactful leadership, motivation, direction and support for client objectives and individual career paths;
May also involve freelance support team members and other internal service experts
- Lead responsibility of annual hospitality strategy laddering up to parent partnership strategy and objectives
- Ideation, operations, oversight and delivery of numerous hospitality projects, informed by established hospitality strategy
- Manage large-scale project budgets from initial build through reconciliation
- Maintain a working relationship with existing partners, vendors, and properties on behalf of the client and Wasserman
- Oversee all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, catering, entertainment, transportation, invitee lists, special guests, gifting and amenities, promotional materials, and more
- Set, communicate and maintain timelines on every project to remain ahead of client expectations
- Research, planning, and execution of site visits on behalf of client and projects
- Manage and oversee event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving
- Core knowledge of all Wasserman service offerings, including proactive identification of when to involve related teams in project-related or independent needs
- Collaboration with other Wasserman service teams as necessary based on project need
- Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution
- Deliver quality events that meet (and hopefully exceed) client expectations
- Provide feedback and periodic reports to stakeholders as necessary
- Conduct post event evaluations and recaps to showcase event success and ROI
- Understand the landscape of our client’s business / sector, as well as the industry contexts for their investments
- Confidently comprehend the role of hospitality programs as it relates to individual client business objectives and the big picture
- Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities
Requirements
- Robust experience managing multiple direct reports
- Proven experience as an event planner or organizer, preferably in the high-end hosting space
- Impressive portfolio of previously managed events
- Self-starter who requires little to no supervision to meet and carry out event and service responsibilities
- Excellent customer service, time management and communication skills
- Basic sales skills and ability to build productive business / vendor relationships
- Ability to identify and maximize event opportunities
- Ability to prioritize and manage multiple projects independently
- Up-to-date and informed knowledge of the sports and entertainment industries
- High level of initiative and interpersonal skills and ability to work well independently and in a team environment
- Genuine passion for hospitality, events, and hosting
- Negotiation experience
- Strong attention to detail and highly organized
- Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software
- Understand basics of marketing and promotion techniques
- Ability to assess a situation and quickly recommend solutions
- Working knowledge of project management fundamentals
- Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines
- Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected)
Minimum Years of Experience Necessary :
Minimum 7 years of experience in high-end event management, hospitality, and / or corporate events industry, preferably in sports or entertainment
Minimum Degree(s) and Certification(s) Required :
- Bachelor’s degree in hospitality management, marketing or related field
- Hospitality certification is a plus
Benefits
Base salary range : $100,000 $110,000 plus bonus potential if applicable for role.
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills / training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
Hospitality associate
Wasserman is a global sports, entertainment, and lifestyle marketing agency with expertise in creating connections between brands, properties, talent, and consumers.
Today, Wasserman offers global expertise in Athlete Management, Marketing, and Media. Headquartered in Los Angeles, Wasserman also has offices in New York, Miami, Encinitas, Raleigh, Portland, London, Toronto, Dubai, and Mexico City.
We are looking for a driven and enthusiastic event Associate Director to produce and oversee events from strategy through completion.
You'll aid in enhancing Wasserman’s visibility in the marketplace. This senior role will be responsible for leading the day-to-day operations of a key retainer client in addition to showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations.
Role and Responsibilities :
- Act as a subject matter expert on corporate event management, B2B hosting, hospitality, and relative industry knowledge
- Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client
- Develop and deliver polished client deliverables and other critical framework materials to support client decision-making
- Oversee multiple direct reports, providing impactful leadership, motivation, direction and support for client objectives and individual career paths;
May also involve freelance support team members and other internal service experts
- Lead responsibility of annual hospitality strategy laddering up to parent partnership strategy and objectives
- Manage large-scale project budgets from initial build through reconciliation
- Maintain a working relationship with existing partners, vendors, and properties on behalf of the client and Wasserman
- Oversee all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, catering, entertainment, transportation, invitee lists, special guests, gifting and amenities, promotional materials, and more
- Set, communicate and maintain timelines on every project to remain ahead of client expectations
- Research, planning, and execution of site visits on behalf of client and projects
- Manage and oversee event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving
- Core knowledge of all Wasserman service offerings, including proactive identification of when to involve related teams in project-related or independent needs
- Collaboration with other Wasserman service teams as necessary based on project need
- Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution
- Deliver quality events that meet (and hopefully exceed) client expectations
- Provide feedback and periodic reports to stakeholders as necessary
- Conduct post event evaluations and recaps to showcase event success and ROI
- Understand the landscape of our client’s business / sector, as well as the industry contexts for their investments
- Confidently comprehend the role of hospitality programs as it relates to individual client business objectives and the big picture
- Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities
Requirements
- Robust experience managing multiple direct reports
- Proven experience as an event planner or organizer, preferably in the high-end hosting space
- Impressive portfolio of previously managed events
- Self-starter who requires little to no supervision to meet and carry out event and service responsibilities
- Excellent customer service, time management and communication skills
- Basic sales skills and ability to build productive business / vendor relationships
- Ability to identify and maximize event opportunities
- Ability to prioritize and manage multiple projects independently
- Up-to-date and informed knowledge of the sports and entertainment industries
- High level of initiative and interpersonal skills and ability to work well independently and in a team environment
- Genuine passion for hospitality, events, and hosting
- Negotiation experience
- Strong attention to detail and highly organized
- Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software
- Understand basics of marketing and promotion techniques
- Ability to assess a situation and quickly recommend solutions
- Working knowledge of project management fundamentals
- Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines
- Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected)
Minimum Years of Experience Necessary :
Minimum 7 years of experience in high-end event management, hospitality, and / or corporate events industry, preferably in sports or entertainment
Minimum Degree(s) and Certification(s) Required :
- Bachelor’s degree in hospitality management, marketing or related field
- Hospitality certification is a plus
Benefits
Base salary range : $100,000 $110,000 plus bonus potential if applicable for role.
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills / training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
Receptionist
Wasserman powers the business of sports, music, entertainment and culture. We serve clients with exceptional insight, influence and creativity, while making a positive impact on our industry and each other.
Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.
We operate globally across more than 45 cities, 23 countries and six continents. For more information, please visit www.teamwass.com.
Receptionist is responsible for attending to visitors and handling all inquiries over the phone and face to face. Performs all front office activities, including reception, mail, deliveries and facilities.
Employees who have completed a minimum of one year in this position may be eligible to transition to another department within the company based on performance and available opportunities.
Duties :
- Open and close the office daily.
- Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries to the correct contact.
- Responsible for answering incoming calls, routing calls promptly and correctly to the proper staff person or voicemail, and politely take messages when necessary.
- Directs visitors by maintaining employee and department directories.
- Create and manage both digital and hard copy filing systems, as needed.
- Reports to Vice President of Operations with needed tasks.
- Sets up conference room and common areas for meetings and assists with planning and executing in-office events.
- Maintains office floor plans and new hire desk set ups.
- Handle physical set up in conference rooms for meetings and office events in common areas.
- Sorts, processes and distributes incoming / outgoing mail, including FedEx USPS and other mail services.
- Act as company concierge to employees that may need help with travel, supplies, meetings, etc.
- Maintains a clean office space including stocking, cleaning and organizing kitchens, conference rooms, storage rooms and all common areas.
- Provide general administrative and clerical support as needed.
- Contributes to team effort by accomplishing related results as needed.
- Maintains safe and clean reception area by complying with procedures, rules and regulations.
- Maintains security by following procedures, monitoring online log and issuing employee security badges.
Requirements
- College Degree preferred and 1-2 years of related experience.
- Commitment to exceeding expectations of clients, visitors and fellow employees.
- Approach all interactions with a welcoming and customer service attitude.
- Must be reliable, punctual, with a strong attention to detail and highly organized.
- Working knowledge of Microsoft Office.
- Knowledge of administrative and clerical procedures.
- Excellent in-person, phone and electronic communication skills.
- Ability to work independently and multi-task in a fast-paced environment.
- Service industry experience preferred.
- Ability to practice discretion.
Base salary range : $40,000 - $40,000 plus bonus potential.
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills / training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each hire.
Receptionist
Wasserman powers the business of sports, music, entertainment and culture. We serve clients with exceptional insight, influence and creativity, while making a positive impact on our industry and each other.
Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.
We operate globally across more than 45 cities, 23 countries and six continents. For more information, please visit www.teamwass.com .
Receptionist is responsible for attending to visitors and handling all inquiries over the phone and face to face. Performs all front office activities, including reception, mail, deliveries and facilities.
Employees who have completed a minimum of one year in this position may be eligible to transition to another department within the company based on performance and available opportunities.
Duties :
- Open and close the office daily.
- Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries to the correct contact.
- Responsible for answering incoming calls, routing calls promptly and correctly to the proper staff person or voicemail, and politely take messages when necessary.
- Directs visitors by maintaining employee and department directories.
- Create and manage both digital and hard copy filing systems, as needed.
- Reports to Vice President of Operations with needed tasks.
- Sets up conference room and common areas for meetings and assists with planning and executing in-office events.
- Maintains office floor plans and new hire desk set ups.
- Handle physical set up in conference rooms for meetings and office events in common areas.
- Sorts, processes and distributes incoming / outgoing mail, including FedEx USPS and other mail services.
- Act as company concierge to employees that may need help with travel, supplies, meetings, etc.
- Maintains a clean office space including stocking, cleaning and organizing kitchens, conference rooms, storage rooms and all common areas.
- Provide general administrative and clerical support as needed.
- Contributes to team effort by accomplishing related results as needed.
- Maintains safe and clean reception area by complying with procedures, rules and regulations.
- Maintains security by following procedures, monitoring online log and issuing employee security badges.
Requirements
- College Degree preferred and 1-2 years of related experience.
- Commitment to exceeding expectations of clients, visitors and fellow employees.
- Approach all interactions with a welcoming and customer service attitude.
- Must be reliable, punctual, with a strong attention to detail and highly organized.
- Working knowledge of Microsoft Office.
- Knowledge of administrative and clerical procedures.
- Excellent in-person, phone and electronic communication skills.
- Ability to work independently and multi-task in a fast-paced environment.
- Service industry experience preferred.
- Ability to practice discretion.
Base salary range : $40,000 - $40,000 plus bonus potential.
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills / training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each hire.
Manager, Sponsorship Marketing
Wasserman powers the business of sports, music, entertainment and culture. We serve clients with exceptional insight, influence and creativity, while making a positive impact on our industry and each other.
Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.
We operate globally across more than 45 cities, 23 countries and six continents. For more information, please visit www.teamwass.com.
Wasserman is looking for a Manager, Properties to serve as a key contributor in the development of strategic plans and partnership solutions across multiple Wasserman clients.
The candidate should be analytically minded and a structured thinker who can creatively solve client challenges across ranging client needs in sports and entertainment partnerships.
The ideal candidate is comfortable working in a dynamic environment that requires them to toggle between various partnership capabilities and expertise as they support a rotating roster of brand and property clients.
Responsibilities :
- Assists in the day-to-day management of multiple brands and property clients - under the supervision of the Managers and other team members.
- Research and synthesize significant amounts of information, conduct analyses, and develop influential storylines and presentations (e.
g. partnership valuations, strategic plans, market landscapes, partnership point of view reports, etc.)
- Monitor and analyze ongoing sponsorship and market trends within sports, entertainment and culture. Translate the data trends into key insights and strategic recommendations.
- Use syndicated, proprietary and other tools to research, analyze and extract consumer insights and industry / client data.
- Learn and utilize proprietary sponsorship valuation and measurement models to inform ROI for clients .
- Synthesize and analyze data to equip clients with recommendations and support internal decision-making.
- Support the effective project management of allocated projects, working with lead to determine critical milestones and reporting cadence.
- Work collaboratively with team members to develop and refine client deliverables, such as presentations, reporting tools, and supporting materials.
- Maintain a positive and professional relationship with both internal and external clients to grow current business portfolio.
- Support broader Wasserman Global Consulting team on inbound and proactive new business opportunities where appropriate.
Requirements
- Minimum of a Bachelor’s Degree
- 3 5 Years of relevant experience such as direct experience or knowledge of the Corporate Sponsorship / Marketing industry either from the Brands or Properties perspective
- Must be proficient in Microsoft Suite, with advanced skills particularly required for PowerPoint and Excel
- Understanding of syndicated research tools preferred (e.g. Scarborough, GWI)
- Innate curiosity, proactive thinking and the ability to isolate key insights that will contribute to practical strategic recommendations
- Well-developed analytical and problem-solving skills
- Must be able to multi-task and self-manage to meet deadlines and handle competing priorities
- Superior interpersonal skills, with the ability to create a rapport with clients and colleagues alike
- Possess exceptional written and oral communication skills
- Strong attention to detail and highly organized
- Ability to think creatively and to tell a compelling story, particularly through PowerPoint decks
- High level of initiative and ability to work wel independently and in a team environment
- Ability to work under pressure and in a fast-paced environment, deliver on tight deadlines and seamlessly adapty to ambiguity and changing needs