Visionworks Jobs (6) | Careereer.com

Retail supervisor

Visionworks New York, NY

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About Us :

Want to bring the care back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand.

Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need people who are passionate about helping customers look great and see great.

Pay and Pay Class

Pay Class : Full Time

Pay : $ - $ per hour

Summary :

The Retail Supervisor is a leader that takes initiative and grows the business of their Visionworks location. This person role models the Visionworks way and supervises the store in the absence of the General Manager.

The RS will also support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team with coaching to ensure a simple, human and bold patient and customer journey.

Essential Responsibilities :

Promote the store’s profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets
Role model and engage in all steps of Patient / Customer journey, as well as supervise and redirect associates in exam lane and sales floor
Support General Manager in managing incoming traffic by coordinating and confirming doctor appointments and scheduled eyewear services
Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient / customer experience
Remove obstacles and find resolution in the patient / customer experience with General Manager partnership

License State specific responsibilities :

Analyze and interpret patients’ prescriptions.
Communicate as necessary with the Optometrist to ensure accuracy of prescription.
Dispense eyewear
Final inspection

Education :

HS Diploma, GED or equivalent experience required
1-5 years of experience required
Licensed RS will have a State Opticians License

Additional Requirements :

Communication, interpersonal and negotiation skills.
Ability to read, analyze and interpret insurance forms.

Mental / Physical Requirements :

Work changing schedules to meet business demands
Work inside location
Strong organization and supervisory skills
Speak clearly and effectively
Calculate, manipulate, and interpret numbers / data
Read English
Problem solve, reason and resolve issues effectively
Use independent judgment and discretion
Meet customer expectations
Work under stress with interruptions and deadlines
Ability to think logically
Follow procedures and instructions
Use computer effectively and view computer screen
Attention to detail
Exhibit empathy in all situations
Manage location effectively
Drive automatic equipment / vehicle continuously
Optical experience a plus

Training Requirements (where applicable)

Must complete company training programs within the required time frame
Cross training in all departments as needed

Essential Responsibilities related to Physical Demands / Work Environment :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time.

The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and / or move up to 20 pounds.

The noise level in this location is moderate (use of computers, printers and machines).

Activity

Amount of Time

None

Under 1 / 3

1 / 3 to 2 / 3

Over 2 / 3

Stand

Walk

Use hands to touch, handle, or feel

Reach with Hands and Arms

Climb or balance

Stoop, kneel, crouch, or crawl

Talk or hear

Essential Responsibilities related to Behavioral Characteristics :

Must be detail orientated and well organized.
Must be able to communicate clearly and effectively with other associates and clients.
Must be energetic and self-motivated.
Must be a team player.
Must be able to problem solve.
Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis.
Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures.

As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times.

As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.

As required by changing business needs, complete additional essential responsibilities as identified and assigned.

Compensation range for the roles is listed below. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.

Full-time

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Retail Receptionist

Visionworks Indianapolis, IN

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Summary :

Greet and assist customers. Schedule appointments, verify insurance coverage, maintain accurate patient records, and assist with preliminary testing under the Optometrist’s supervision.

Essential Responsibilities :

1. Medical coding, Insurance research, and billing.

2. Greet and assist customers. Schedule appointments according to the Resources Scheduling guidelines. Answer the phone, answer patients’ questions, check patients in and out, collect payments, monitor and perform other front desk tasks as needed.

3. Perform preliminary testing data collection as directed.

4. Maintain complete and accurate patient records.

5. Call for insurance preauthorization. Follow up on hold authorizations.

6. Clean and maintain the reception area.

7. Offer current promotions and pricing guidelines to customers. Discuss benefits and features of the discount club card with customers.

8. Maintain outside and internal Doctor Referral log for medical patients.

9. Offer current promotions and starting prices to customers

Experience / Education :

One year of experience, optical preferred.
HS diploma, GED or 1-5 years of equivalent related job experience

Mental / Physical Requirements :

Work changing schedules to meet business demands
Work inside location
Strong organizational skills
Speak clearly and effectively
Calculate and manipulate numbers / data
Read English
Problem solving / reasoning
Meet customer expectations
Work under stress with interruptions and deadlines
Follow procedures and instructions
Use computer effectively and view computer screen
Exhibit empathy in all interactions
Bend and stoop continuously
Reach above shoulder continuously

Training Requirements :

Cross training in all departments as needed

Essential Responsibilities related to Physical Demands / Work Environment :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time.

The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and / or move up to 20 pounds.

The noise level in this location is moderate (use of computers, printers and machines).

Activity

Amount of Time

None

Under 1 / 3

1 / 3 to 2 / 3

Over 2 / 3

Stand

Walk

Use hands to touch, handle, or feel

Reach with Hands and Arms

Climb or balance

Stoop, kneel, crouch, or crawl

Talk or hear

Essential Responsibilities related to Behavioral Characteristics :

Must be detail orientated and well organized.
Must be able to communicate clearly and effectively with other associates and clients.
Must be energetic and self-motivated.
Must be a team player.
Must be able to problem solve.
Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis.
Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures.

As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times.

As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.

As required by changing business needs, complete additional essential responsibilities as identified and assigned.

Job Type : Full Time

Pay : $ - $ per hour, incentives available

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.

As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

Full-time

APPLY

Retail Licensed Retail Supervisor

Visionworks Boston, MA

APPLY

About Us :

Want to bring the care back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand.

Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need people who are passionate about helping customers look great and see great.

Pay and Pay Class

Pay Class : Full Time

Pay : $ - $ ; per hour

Summary :

The Retail Supervisor is a leader that takes initiative and grows the business of their Visionworks location. This person role models the Visionworks way and supervises the store in the absence of the General Manager.

The RS will also support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team with coaching to ensure a simple, human and bold patient and customer journey.

Essential Responsibilities :

Promote the store’s profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets
Role model and engage in all steps of Patient / Customer journey, as well as supervise and redirect associates in exam lane and sales floor
Support General Manager in managing incoming traffic by coordinating and confirming doctor appointments and scheduled eyewear services
Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient / customer experience
Remove obstacles and find resolution in the patient / customer experience with General Manager partnership

License State specific responsibilities :

Analyze and interpret patients’ prescriptions.
Communicate as necessary with the Optometrist to ensure accuracy of prescription.
Dispense eyewear
Final inspection

Education :

HS Diploma, GED or equivalent experience required
1-5 years of experience required
Licensed RS will have a State Opticians License

Additional Requirements :

Communication, interpersonal and negotiation skills.
Ability to read, analyze and interpret insurance forms.

Mental / Physical Requirements :

Work changing schedules to meet business demands
Work inside location
Strong organization and supervisory skills
Speak clearly and effectively
Calculate, manipulate, and interpret numbers / data
Read English
Problem solve, reason and resolve issues effectively
Use independent judgment and discretion
Meet customer expectations
Work under stress with interruptions and deadlines
Ability to think logically
Follow procedures and instructions
Use computer effectively and view computer screen
Attention to detail
Exhibit empathy in all situations
Manage location effectively
Drive automatic equipment / vehicle continuously
Optical experience a plus

Training Requirements (where applicable)

Must complete company training programs within the required time frame
Cross training in all departments as needed

Essential Responsibilities related to Physical Demands / Work Environment :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time.

The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and / or move up to 20 pounds.

The noise level in this location is moderate (use of computers, printers and machines).

Activity

Amount of Time

None

Under 1 / 3

1 / 3 to 2 / 3

Over 2 / 3

Stand

Walk

Use hands to touch, handle, or feel

Reach with Hands and Arms

Climb or balance

Stoop, kneel, crouch, or crawl

Talk or hear

Essential Responsibilities related to Behavioral Characteristics :

Must be detail orientated and well organized.
Must be able to communicate clearly and effectively with other associates and clients.
Must be energetic and self-motivated.
Must be a team player.
Must be able to problem solve.
Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis.
Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.