Server
At Village Inn we're always looking for great team members to show A Passion to Serve. We are looking for a competent Restaurant Server to take and deliver orders.
You’ll be the face of our restaurant and responsible for our customers’ experiences.
Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages.
You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.
Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.
Responsibilities
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food / beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Requirements
- Proven restaurant serving or waitering experience
- Hands-on experience in cashier duties
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- High school diploma is a plus but not required
In return, we offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits :
- Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company’s 401(k) plan upon reaching 21 years of age.
- Paid Time Off - Earn vacation based upon company policy
- Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift
- Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater.
WE ARE COMMITTED TO OUR GUESTS, TEAM MEMBERS & COMMUNITY
Village Inn is an Equal Opportunity & E-Verify Employer
Join the VillageInn (VI / VIllage Inn's) team today. This restaurant front of house job for Food Server / Waiter will focus on guest service / waiting tables in which you will be expected to provide great customer service.
Mesero / Mesera roles also must interact with co-workers in a friendly and thoughtful manner in addition to other Waiters / Waitresses.
Server
Company Overview
- For nearly 60 years breakfast has been at the heart of what we do.
- We are now locally owned and under local management, with a renewed focus on quality food preparation and family-oriented dining.
- From the moment we open our doors until we say goodnight, you can enjoy our made-from-scratch-buttermilk pancakes and crepes, signatures Skillet, and the INN-credible V.
I.B where you can create your own Village Inn Breakfast. Enjoy unlimited hot coffee- we’ll leave the whole pot at the table for you.
Job Summary
- Greeting and seating customers.
- Taking food and beverage orders and accurately entering them into the ordering system.
- Making menu item recommendations.
- Communicating any food allergy or special nutrition needs to kitchen staff.
- Ensuring all orders are filled quickly and accurately and that food is high quality.
- Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals.
- Promptly addressing any customer service issues and referring to management, when necessary.
- Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area.
Qualifications
- Must be 16 years old and meet any other state age or labor requirements.
- No one under the age of 18 may operate, clean, adjust or touch a slicer a mixer .
Benefits / Perks
- On-The-Job Training
- Flexible Hours
- State of the Art POS System
- Direct Deposit Available
- Friendly and Supportive Work Environments
- Discounted Meals
- Health Insurance if qualified
- Potential for advancement (we hire management within)
Nature and Scope of Position
Demonstrates a passion to serve by being attentive to guest needs at all times. Ensure tables are clean, set, and ready at all times. Essential Functions
- Greet and take customers order within three minutes of being seated and delivers orders within ten minutes.
- Accurately takes and enters guest order in the computer system and have a strong knowledge of the menu to offer suggestions and choices.
- Serve menu items and beverages at appropriate temperatures, with proper garnishes and accompaniment.
- Exhibit integrity in all actions by meeting the company’s standards in appearance, grooming, security, and sanitation. Always show up in a clean apron, pressed shirt, clean pants, non-slip shoes and a name tag.
- Clean and stock service areas and assigned server station. Pre-busses guest tables to enhance guest dining experience.
- Demonstrate respect for each individual by always communicating courteously and respectfully with management team, co-workers and guest during peak hours.
- Adhere to and follow all safe food handling and health department procedures.
- Complete opening and / or closing duties.
- Enthusiastically acknowledge guest with company’s five-foot rule.
- Perform all other duties
Certifications or Licenses
Not required.
Skills and Knowledge
- To perform the job successfully, an individual should demonstrate the following competencies :
- Must be able to follow menu specifications and recipes, read ticket an maintain an organized and sanitary work area.
- Must be able to follow directions, work in a fast-paced, high- pressure customer- responsive environment
- Must be able to work in a team environment and communicate with co-workers and management.
- Uses sound judgement in day-to-day decisions by applying the company’s vision, values and cultures.
Education and Experience
- Successful completion of required training program, including watching videos, completing on-the-job checklists and written quizzes.
- Minimum of six months of related experience is preferred.
American with Disability Specifications Work environment & Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions on this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. When performing the duties of this job, employee is frequently required to move throughout the workplace;
sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel, and verbally communicate.
The employee is occasionally required to lift and / or move up to 75 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.