Restaurant Assistant Manager
Who You Are
- Honest & Trusting - Work to build trust with others in every transaction and interaction.
- Responsible - You are responsible for others and yourself.
- Thrive in a teamwork environment - You believe our continued success depends on teamwork.
- Never stop trying - You never stop trying to do it better, no matter how good you think you are.
- Professional - You work professionally and orderly and take great pride in having sound systems and procedures and an organized, profitable business model.
- Hospitable & service-oriented - You provide the unique and genuine personal care and attention that our guests tell stories about.
Qualifications
- Be at least 18 years of age
- High school diploma or GED
- 2-3 year's restaurant experience
- Basic experience with Microsoft Suite
A Day In The Life
The Assistant Manager serves at the forefront of customer service and hospitality for Via 313. The Floor Manager is responsible for helping the restaurant meet service, sales, and profit objectives and supervising and directing restaurant staff in daily work activities.
In addition, as an Assistant Manager, one must assist the General Manager with restaurant operations while maintaining cheerful customer and public relations within the community.
Who We Are
No one would have pegged the two brothers from a hard-working, blue-collar area of Detroit for restaurant owners, but that's exactly what they are.
The pizza at Via 313 is inspired by traditional Detroit-Style pies(Cloverleaf, Buddy's, Loui's, Niki's) and the best traditional pizzas in the region.
We are committed to creating a rare culture that allows for creative thinking, learning, and growth opportunities.
Restaurant General Manager
Base Salary of $70,000. Potential yearly Bonus : $13,000 ($1000 per period) cash, plus $29,250 deferred.
Job Qualifications
- Management experience in a high-volume restaurant
- History of proven results
- Positive, high energy, superior hospitality personality required
- Must love pizza!
A Day In The Life
- Train, develop, and provide career growth to your employees
- Maintain a work-life balance with less than 48 hours per week
- Immense growth opportunities for management
- Manage up to 100 employees
- Provide customers with a unique and high-quality pizza dining experience
ESSENTIAL DUTIES & RESPONSIBILITIES :
- Oversee the execution of the Via 313 brand daily
- Serve as the point of contact for all customer service matters.
- Oversee the execution of quality food following proper procedures and Via 313 standards
- Assess and communicate the hiring needs of the store. Follow hiring processes for all employees according to mandatory guidelines.
- Complete all new hire paperwork / onboarding according to necessary deadlines
- Train employees professionally and profitably by applying Via 313 policies and procedures
- Identify areas of improvement and provide one-on-one mentoring. Administer and document verbal warnings, write-ups, and performance improvement action plans.
- Demonstrate experienced knowledge of all menu items
- Lead monthly meetings with all employees
- Troubleshoot store profitability by monitoring daily and weekly sales and cost control figures.
- Organize the restaurant following proper food rotation and cleanliness procedures
- Order all food, paper, chemical, and other supplies as needed to run the store
- Record and organize store invoices
- Create weekly staff schedules to fit the scheduling forecast and needs of the restaurant
- Ensure all employees follow proper policies and procedures
- Follow all company standards for health, safety, sanitation, and security.
- Adhere to cash handling and reconciliation policies and procedures
- Send weekly update reports to the Director of Operations.
JOB REQUIREMENTS :
- Extraordinary attention to detail
- Excellent verbal and written communication
- Collaborative, growth mindset and partnership-oriented
- Ability to multitask and complete tasks in a timely, accurate manner
- Ability to motivate and lead staff
- Willingness to attend training and obtain certifications as needed
- ServSafe certificate
- Food Managers permit
- Valid driver's license
- Regular and predictable attendance