Case Manager
Who we are :
Veteran Benefits Guide (VBG) was founded by former United States Marine, Joshua Smith. Josh was employed by the Veteran Benefits Administration (VA) as a Rating Veteran Service Representative.
While working in this capacity, Josh was thoroughly trained in the VA’s Disability Compensation System. Recognizing the need to provide Veterans a better option for processing their VA disability claims, Josh set out to create a means to expedite them through the VA claim process while also obtaining the benefits Veterans deserve.
Years later, VBG has successfully guided over 35,000 Veterans in submitting their VA disability claims, resulting in substantially increased compensation benefits for their disabilities that are related to active-duty service.
What we’re looking for :
We’re looking for a metrics-driven individual committed to guiding Veterans through the entire VA claims process. A Case Manager must be detail-oriented, provide outstanding customer service, have excellent oral and written communication skills, be able to educate and persuade clients regarding the value of our service, engage in a high degree of problem-solving, and can work independently or in a team setting.
A successful Case Manager is self-motivated, ethical, goal-oriented, and able to effectively adapt to change. A Case Manager must be passionate and dedicated to the Company’s mission of improving Veterans’ lives.
What we offer :
We invest in our people, supporting their growth through mentorship and professional development. We strive to offer a work-life balance, creating a culture that is people-focused and fun.
Here are some of the benefits you can expect as part of our team :
- Great competitive wages with a base pay of $19.86 / hour to start and a 90-day increase review, with a bonus plan and annual increases
- Work / life balance we work hard but VBG is also respectful of time off for our employees and their family. We offer a Monday Friday 8 to 5 schedule and overtime is available but entirely voluntary
- Benefits - bonus and incentive programs, accrue up to 2 weeks vacation, paid sick time, 401k with company match, a choice of health / dental / vision plans with company premium contributions, and many other benefits
- Investing in your growth and development in-house training and on-the-job development prepares our employees for promotional advancement, leadership opportunities, and lateral transfer skill development
- Casual but professional work environment
Where we’re located :
This position is based in our Chula Vista, California office on Boswell Road. This is an in-office position.
How to apply :
Visit our website at http : / / www.vetbenefitsguide.com where you can read more about us and view all our latest career opportunities to see if this or another role fits you best.
EEOC :
Veteran Benefits Guide (VBG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender (including gender identity and gender expression) genetic characteristic, sexual orientation, registered domestic partner status, age, military or veteran status, hairstyle or hair texture, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.
About Veteran Benefits Guide :
Veteran Benefits Guide was founded by former United States Marine, Joshua Smith. Josh was employed by the Veteran Benefits Administration (VA) as a Rating Veteran Service Representative (Rater).
While working in this capacity Josh was thoroughly trained on the VA’s Disability Compensation System. During his tenure at the VA, he discovered many inefficiencies in the way Veterans' disability ratings were evaluated.
He witnessed firsthand how the VA’s method of deciding Veterans’ disability ratings was heavily flawed and designed a system to address those deficiencies.
Recognizing the need to provide Veterans a better option for processing their VA disability claims, Josh set out to create a means to expedite them through the VA claim process while also obtaining the benefits Veterans deserve.
Years later, VBG has successfully guided over 10,000 Veterans with submitting their VA disability claims, resulting in substantially increased compensation benefits for their disabilities which are related to active duty service.