UpGood Promotions Jobs (4)

Customer service

UpGood Promotions Baltimore, MD
APPLY

Our Training Program will emphasize the improvement and performance of our employees. It is an educational process that will involve the sharpening of skills and concepts, changing attitudes, and gaining more knowledge to enhance performance.

Job Duties : Work with other managers to plan and direct the work of the organization Receive classroom instruction in subjects related to their rotational experience Attend lectures, watch guest speakers, and create projects, oral presentations, and take tests Work in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments Achieve a passing score in all areas of the management training program in order to continue in the program Participate with management in interviewing, hiring, and training employees Use company reports analyzing sales, gross profit, and inventory activity Work with management to develop and implement actions to protect assets and profitability Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications Customer service associates handle consumer inquiries and are responsible for troubleshooting Attend product training classes and seminars Customer service associates ensure proper product presentation Participate in sales-driving efforts to maximize sales Interact with customers in a friendly and knowledgeable manner Regular, dependable attendance and punctuality is required Opportunities Opportunities to expand into new locations and campaigns Internal growth Personal coaches and mentors Candidate Requirements : High school diploma required Experience in customer service or client relations is a plus Must be able to communicate with customers / employees to clarify issues and resolve conflicts Able to work individually and as part of a team Fluent in written and verbal English Bilinguals welcome #LI-Onsite Powered by JazzHR

Full-time
APPLY

Manager entry level

UpGood Promotions Baltimore, MD
APPLY

As part of our continued growth and expansion, UpGood Promotions is looking for talented professionals to join our team. We strive for excellence in the workplace and an environment that fosters creativity.

We have a fun, casual atmosphere centered on individuals with one common goal... GROWTH ! Assistant Managers are responsible for all marketing and field advertising.

Duties and Responsibilities : Planning and Logistics Manage promotions and strategy in conjunction with management. Coordinate promotions staff Oversee the distribution of promotional materials Responsible for territory mapping for local promotions Team Skills & Communication : Take a responsible role as a team leader Maintain regular & efficient communication.

Document minutes / actions from meetings attended. Develop & train new team members and advise management on marketing strategies Requirements : Ability to lead as well as follow and execute instructions effectively Must be highly organized, self-motivated, and able to work independently Must be solution-driven Must be able to have FUN Education : Associates / Bachelor's Degree preferred, however, we are willing and eager to train the right individual.

  • Please note- This is an entry-level position and we provide all training in-house. #LI-Onsite Powered by JazzHR
Full-time
APPLY

Customer Service Assistant

UpGood Promotions Baltimore, MD
APPLY

Hiring an Energetic Full-Time Customer Service Assistant : Our company is a culture-forward business management firm where we put our team members first.

We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Service Assistant team has enriched our atmosphere and culture.

We have a family-like environment, unlike any other company, where we hear all voices and celebrate diversity. We invest in our Customer Service Assistants heavily in training and development.

We are looking for a like-minded entry-level professional who enjoys connecting with consumers and team members alike. Our Customer Service Assistant should have a passion for people, eagerness for success, and drive to deliver the BEST customer experience every time! After training, the Customer Service Assistant's responsibilities will include : Create daily strategies that effectively work with our client's CRM analyzing data for efficiency and potential profits Initiate contact with consumers, providing friendly and helpful answers to their product inquiries Navigate challenging customer questions, maintaining a pleasant and helpful demeanor geared toward solutions and a positive outcome.

Learn our sales techniques, navigating consumer negotiations with high closing rates and customer retention Create purchase orders and mediate the onboarding with the client and the consumer Generate new accounts and successfully add them to the CRM with timely responses to all account questions Eagerly participate in additional training and skillset advancement opportunities.

Skills we are looking for in our Customer Service Assistant : A friendly and good-natured professional who prioritizes positive relationships Quick and efficient with the ability to manage multiple tasks simultaneously Top tier communication skills with an outgoing and friendly personality 1-5 years in a customer service role, with success and ease in negotiating and upselling Thrives in a challenge and stays calm under pressure #LI-Onsite Powered by JazzHR

Full-time
APPLY

Brand coordinator

UpGood Promotions Baltimore, MD
APPLY

Are you ready to move from a BORING cubicle to something more creative? Up Good Promotions is looking for a creative, innovative, and solution-oriented individual to join our Marketing and Sales Department.

Our Brand Coordinator opportunity is perfect for someone entry-level who wants to step into the Sales, Marketing, and Branding world and experience the back-end of what makes a business successful in providing a massive return on investment for its clients! As part of our expanding entry-level Brand Coordinator team, you will support our initiatives by developing more extensive awareness and consumer loyalty.

By bringing to life the client and the brand’s vision through live and creative campaign launches, we will be able to achieve our HUGE goals! Responsibilities for our entry-level Brand Coordinator : Execute all marketing and sales strategies with the brand coordinator team by company standards Uphold the highest level of customer experience - guided by the customer comes first Ensure clear communication with every customer, client, and team member Maintain brand standards and promote customer awareness and loyalty Track the effectiveness of our campaigns and report metrics to upper management Attend all required training and entry-level team meetings Requirements for our entry-level Brand Coordinator : A minimum of an Associate’s degree in the fields of Marketing / Advertising / Communications or related field is required 1-2 years of experience in marketing, sales, advertising, brand coordinator or a customer-facing role is preferred A creative, strategic, and out-of-the-box thinker while working across multiple projects and responsibilities Flexible to pivot and work quickly when problems do arise Ability to work independently or with a close-knit team Comfortable working in a highly fast-paced environment If you feel these characteristics match you and what you’re looking for in a Brand Coordinator role, APPLY TODAY! #LI-Onsite Powered by JazzHR

Full-time
APPLY