University of Southern California Jobs (5)

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USC Auxiliary Services , one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.

Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike.

Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.

The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space.

Owned and operated by the University of Southern California, and the site of a recent multi-million-dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC.

Additional renovations, which include the restaurants and kitchens, are in the planning stage.

We are seeking a Hotel Housekeeper to join our rapidly growing team at the USC Hotel.

The Opportunity :

At the USC Hotel, we focus on creating an exceptional experience for our guests from the moment that they walk in our doors.

This begins with you! As a Housekeeper, you will ensure we are welcoming our visitors in a warm, clean, and friendly environment.

Our guests will rely on your knowledge of the hotel and its procedures, and we are confident that you will provide them the best USC experience.

The Accountabilities :

Perform standard housekeeping procedures. Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.

Maintain cleanliness of assigned facilities. Ensure that housekeeping standards are met. Follow procedures for team cleaning and self-inspecting program.

Inspect and clean public areas and back of house areas to ensure cleanliness standards have been met; report any problem areas to the supervisor.

Shampoo carpets, strip and wax floors throughout the hotel.

Notify guest services (front desk) when service is complete so rooms may be sold. Report any room unable to be serviced within appropriate time standards to supervisor.

Provide customer service to faculty, staff, students, and guests. Respond to requests from guests, supervisors or management in a timely and efficient manner.

Maintain friendly, helpful demeanor. Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, roll-a-ways, etc.

in a timely and efficient manner.

Report needed repairs of unsafe conditions to supervisor. Inform supervisor of malfunctioning equipment.

Organize and maintain neat linen carts and supplies according to department standards. Stock floor storage rooms to required levels.

Assist with heavy items such as mattresses and soiled linens. Deliver linens and necessary supplies as needed.

Receives soiled linens by bag, cart, or chute from the floors. Sorts all articles by kind, color, and degree of soil. Inspects all laundry and linens and records all damaged or stained items.

Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines.

Fold clean linens and store as appropriate. Operate linen feeder, sheet folder, towel folder and table linen ironer machines.

Maintain security of equipment, keys, and supplies issued each day.

Assist in daily linen counts for monthly inventories.

Assist in the training of new housekeepers and temporary staff in the proper use of cleaning equipment.

Comply with all university policies and procedures and with all applicable local, state, and federal laws and regulations.

Perform other related duties as assigned or requested including on-site Laundry, projects, and additional support roles.

The University reserves the right to add or change duties at any time.

The Qualifiers :

Education : High School Diploma not required.

Experience : 2 years. Combined education / experience as substitute for minimum experience.

Field of Expertise : Some knowledge of housekeeping trade. Knowledge of all cleaning standards and methods, materials, and equipment.

Knowledge of and compliance with the operation of all mechanical cleaning equipment. Proven customer service experience.

Ability to effectively communicate in English. Ability to lift up to 30 lbs.

What We Prefer :

Education : High School or equivalent.

What We Prefer : High School Diploma

High School Diploma

Knowledge of standard cleaning chemicals

Ability to oversee student, temporary, and / or resource workers

Experience in fast-paced hotel environment

The Trojan Family Rewards :

We pride ourselves in creating theBEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families.

The USC Thornton School of Music invites applications for an . This role will report to the Head of Production and Events.

The Assistant Production Coordinator will join Thornton’s Production Coordination and Technical Services teams responsible for producing 550+ annual events in 8 Thornton venues and in third-party venues both on-campus and off.

The Assistant Production Coordinator will play a critical role as principle scheduler for all of Thornton’s Production activity and coordinator of the school’s primary Concert Calendar.

Additional duties include support of various processes associated with student recitals and any as-needed support directly to the Head of Production and Events.

The Assistant Production Coordinator will also self-supervise a number of assigned concerts or events as well as assist or augment event staffing on an as needed basis.

Primary responsibilities :

SCHEDULING

Coordinates Annual Thornton Events Scheduling work flow.

Coordinates Annual Concert Calendar building, auditing, and verification processes.

Assists in third-party venue contract scheduling negotiations.

Schedules all event aspects / macro show-flow elements into venue calendars including load-in, sound / tech checks, performance, and load-out windows.

Incorporates venue and instrument maintenance windows as needed and instructed.

Assists with Event Listing work flow elements.

Coordinates annual student recital scheduling workflows.

Interacts with University and Thornton departments, artistic direction, and offices to exchange information and resolve conflicts.

Assists in development and enforcement of standard scheduling and production information workflow policies and procedures.

Ensures compliance during planning with all applicable venue rules and regulations.

PRODUCTION COORDINATION

Coordinates individual event needs including tunings, cartage, stage set-up, and other artistic requirements for events assigned.

Provides support to large-scale events as assigned.

Provides coordination coverage as needed.

JOB QUALIFICATIONS :

Bachelor’s degree or combined experience plus education preferred.

At least three years of scheduling and / or production support in music and / or performing arts.

Demonstrated interpersonal, critical thinking, and communication skills.

Experience with Event Management Software highly desirable.

Experience working in support of music education and / or industry highly desirable.

Experience working in collegiate-level environment desirable.

Experience working inside university setting preferred.

ADDITIONAL INFORMATION pertinent to this specific position :

Shifts will largely be on-site Monday-Friday during standard business hours, but some flexibility and / or overtime during evenings and weekends will also be needed during the core concert season of August-May.

This position is not eligible for full remote work

Instructions

A Cover Letter and Resume is required. Applications without a resume or cover letter will not be considered.

Salary Hiring Range

The hourly base salary range for this position is $29.99 - $30.75 .

When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education / training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external and organizational considerations.

About the USC Thornton School of Music : The Thornton School is home to more than 185 faculty and 1,000 music majors divided into three divisions : Research and Scholarly Studies, Classical Performance and Composition, and Contemporary Music.

Founded in 1884, and today the oldest continually operating cultural institution in Los Angeles, USC Thornton consistently ranks among the top one percent of the nation’s music schools and conservatories.

Graduates of the school attain positions with major orchestras, ensembles, recording studios and music industry firms and perform on stages and in studios around the world.

Combining the benefits of a world-class conservatory and a leading research university, the USC Thornton School of Music offers students the opportunity to pursue a rigorous music education in a real-world context.

We offer a full range of musical disciplines across a demanding and innovative curriculum, and the opportunity to work with a faculty of national and international renown.

The Department of Family Medicine of the Keck School of Medicine of USC provides care for every member of the family, across generations and over lifetimes.

We aim to enhance the quality of life for underserved and vulnerable patients while educating future generations of highly skilled, compassionate primary care specialists.

Our goal is to combine education, patient advocacy, and evidence-based research to advance family medicine and geriatrics.

Our Department is seeking a to work on a multi-disciplinary team to provide transitional primary care to the unsheltered homeless individuals living within Los Angeles County.

The ideal candidate must have a commitment to providing high-quality care for complex patients, be dedicated to working and developing a collaborative team model of care, and have experience working with both physical and behavioral health diagnoses.

Street Medicine Medical Assistant duties include but are not limited to :

• Performs vitals and medical history for providers and nursing staff.
• Conducts follow-ups with patients via phone calls, encampment visits, and visits to other settings where patients can be found.
• Uses multiple electronic platforms to gather patient information; documents appropriately and maintains medical records
• Provides client care in a manner that is both non-discriminatory and non-judgmental
• Works cooperatively with other clinical personnel and exhibits excellent working relations with patients, visitors, and staff, effectively communicating Street Medicine's mission
• Act as a patient advocate and liaison between the patient and community agencies (i.e., Housing for Health, Department of Human Services, hospitals, etc.

and ensures that patient needs are met with rights maintained; consults and collaborates with community providers to ensure continuity of care.

• Works closely with Street Medicine Registered Nurse, Nursing Supervisor and Clinical Coordinator, Physician / Physician Assistant / Nurse Practitioner, and several team members of the multi-disciplinary team
• Assists in medical services, office procedures, and a variety of hands-on patient care tasks and relays all appropriate health information to necessary personnel
• Ability to schedule patient appointments and encounter patients using the EMR Appointment Scheduling / Encounter Registration Programs.
• Must have the skills to perform venipuncture and specimen collection, immunization administration based on provider orders, and overall patient care based on established policies and protocols.

Qualifications :

• Required : Phlebotomy Certification
• Preferred : California Certified Medical Assistant (CCMA)
• Preferred : Bilingual English / Spanish

The hourly rate range for this position is $18.75 - $23.65. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education / training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education : Specialized / technical trainingMinimum Experience : 1 year, Combined education / experience as substitute for minimum experience Minimum Field of Expertise : Certificate of completion from medical assistant program.

Experience in medical office management, medical secretarial and medical assistance.

University Human Resources, Talent Management focuses on the attraction, development, engagement, and retention of employees, beginning with talent acquisition and onboarding, continuing through and Learning & Organizational Development (L&OD), and closing with retirement.

Along the USC career journey, this team provides ongoing development and meaningful experiences that allow our employees to thrive and in turn help the university grow and achieve its central mission.

The Opportunity :

USC’s University Human Resources, Talent Acquisition department is seeking an experienced and excellence-driven Executive Recruiter to deliver the highest quality full-cycle executive recruitment services to fill a variety of leadership, professional, and specialty positions.

The will support university hiring managers and collaborate with university leaders, human resources partners, administrators and hiring teams to foster relationships and deliver customized talent acquisition services that attract, identify, hire, and retain a richly diverse best-in-class talent pool for the university.

The Executive Recruiter will also provide consultative services to meet the talent acquisition needs in areas such as employer branding, strategic sourcing, DEI&B strategies, assessment and selection, and will partner with external, third-party search firms for selected search firm engagements, as necessary.

The Executive Recruiter will enable USC’s vision by championing its culture and values, while positioning USC as a world-class employer and ensuring an exceptional client, candidate, and employee experience.

Job Responsibilities

Delivers the highest quality of full-cycle executive, professional and specialty recruitment services to hiring managers within the university.

Meets and partners with executives, human resources partners, and / or hiring managers to obtain a clear view on strategic and financial objectives, requirements and hiring needs for specific executive / professional / specialty positions.

Collaborates with executives, human resources partners, and / or hiring managers on strategic planning efforts and direction and provides creative solutions.

Makes formal presentations as appropriate.

Devises and carries out a targeted research strategy.

Provides suggestions, direction, and guidance to the development of sourcing strategies in partnership with other departmental staff to ensure that all sourcing efforts will attract the highest caliber talent.

Develops a variety of recruitment communications including compelling recruitment advertising announcements, executive candidate summaries, recruitment status reports and other communication vehicles for various audiences.

Conducts in depth screening of perspective candidates to establish suitability based on information gathered during recruitment intake meeting.

Designs and executes valid, reliable, and consistent interviewing and selection practices to ensure a fair and equitable recruitment process that delivers the best available candidates for further consideration.

Submits applications of the highest quality and most suitable executive / professional / specialty talent available in the marketplace to hiring managers for designated positions.

Facilitates panel or individual interviews with hiring managers and executives to ensure consistent and effective selection practices are being used and provides recruitment expertise in the process of final selection.

Designs interview questions, guides applicants through the process, and provides guidance during the interview process with all panel participants.

Partners with third-party search firms as necessary. Manages the search firm process to ensure compliance with university policy, and state, local and federal regulations.

Interacts with external recruitment vendors and consortiums for talent pools and is responsible for identifying and building relationships with professionals in numerous specializations, matching the talents of those professionals with open searches.

Determines and understands prospective candidate career aspirations and professional goals and matches them with the needs of the university.

Identifies and attracts prospective candidates using a variety of channels such as media advertising, networking, social media platforms (i.

e., LinkedIn, Instagram, Facebook, Twitter, etc.). Develops comprehensive profiles to advertise positions.

Establishes partnerships with hiring managers and other managerial professionals to provide coaching and consultation in areas such as recruitment management, employer branding, selection strategies, and other talent acquisition relation functions.

Provides guidance and direction to hiring managers and others involved in the talent acquisition process to ensure compliance with federal, state, and local regulations and reporting obligations.

Develops and maintains a national portfolio of top talent.

Stays informed of developments in field. Reads pertinent literature, attends meetings, and participates in professional associates as appropriate.

Establishes and maintains an active network of professional contacts.

Performing other related responsibilities as requested and when necessary. The university reserves the right to add or change duties at any time.

Please note that while this role is not required to be on site daily, professional discretion to establish relationships should be exercised at all times, and travel to campus will be required, as necessary.

Preferred Qualifications

The ideal candidate for the position of Executive Recruiter has the following qualifications :

Advanced degree in business, psychology, human resources, communications, or related field.

Ten or more years of experience in one or more of the following fields : human resources, talent acquisition, sourcing, recruiting.

Experience in higher education.

Knowledge and experience with the principles, best practices, and techniques relevant to college / school / university fundraising programs and / or major campaigns.

Ideal candidates will have a minimum of 3 years of experience in recruiting positions within Foundation Relations, Corporate Relations, Development or Advancement Services, preferably in a large university setting.

Experience engaging with and managing third-party search firms to ensure quality of service and compliance with university policy and state / federal regulations.

Ability to proactively network and both nationally and globally and establish effective working relationships.

Ability to continually seek new sourcing options.

Ability to create strategies for difficult-to-fill positions, and screen senior level candidates.

Extensive experience providing recruiting and sourcing advice to senior talent leaders and hiring managers.

Any of the following certifications : CIPD, CPLP, CPTD, SHRM-CP, SHRM-SCP, PHR, SPHR.

The annual base salary range for this position is $113,769.58 - $125,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education / training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California is an Equal Opportunity Employer

Minimum Education : Bachelor's degree; Combined experience / education as substitute for minimum education. Minimum Experience : 8 years.

Minimum Field of Expertise : Directly related senior management / executive level recruitment experience in a university or corporate environment.

Excellent communications skills both written and verbal. Demonstrated interpersonal, networking, analytical, and facilitation skills.

Ability to network and build relationships with prospects and candidates. Strong knowledge of candidate selection methods and recruiting best practices.

Proven track record of success with both clients and candidates at the senior management / executive levels.

The USC Keck School of Medicine Alzheimer’s Therapeutic Research Institute (ATRI), located in San Diego, California is an academic institute comprised of scientific collaborators committed to advancing the development of new treatments for Alzheimer’s disease through innovative clinical trials.

The is experienced with addressing a variety of clinical, administrative, and advanced scheduling inquiries. They will manage a team of call center representatives, oversee daily operations, and provide guidance on content and policies.

They will also provide training, process oversight, and productivity monitoring.

The incumbent will need to have experience in a call center and managing a team of call center representatives. They must be able to think critically and work efficiently within a team environment.

They must be able to triage any issues that may arise and notify appropriate units to resolve them.

Prior comparable experience that relates to the following position goals is highly desired :

• Expert knowledge on call center standard operating procedures (SOP).
• Capacity to train and mentor.
• Efficient at maintaining and documenting confidentiality records.
• Experience working within HIPAA Compliance and clinical setting.

Essential skills and abilities :

• Adhere to a high standard of professional conduct and possess strong interpersonal skills to work effectively with people.
• Able to train and educate team members in various topics pertinent to the call center.
• Strong knowledge of computer-based systems such as Excel, Word, PowerPoint with the capacity of learning new systems.
• Maintain a high level of confidentiality.
• Excellent time management and organizational skills.
• Demonstrate flexible and creative problem-solving skills and critical thinking.

Minimum Education :

Bachelor’s degree or RN, LPN, LVN in a medical setting.

Experience in lieu of a degree will be considered.

Minimum Experience :

3 years of experience as a Medical Call Center Representative, Medical Customer Service Representative, or related roles with a robust knowledge of the medical field, authorization requirements, HIPAA, GCP, HSP.

Must maintain certification in HIPAA, Human Subjects Protection (HSP), and Good Clinical Practice (GCP)

Bilingual in Spanish / English is preferred.

Location : San Diego, CA

The annual base salary range for this position is $85,059.54- $118,552.74. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education / training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education : Bachelor's degree Additional Education RequirementsCombined experience / education as substitute for minimum education Minimum Experience : 5 years And3 years in customer service and call center environments, utilizing varied communications systems (e.

g., phone, email, social media) Addtional Experience RequirementsCombined experience / education as substitute for minimum work experience Minimum Skills : Experience supervising and / or managing a team, with excellent guidance, coaching and problem-solving skills for time-sensitive, high-stress situations.

Excellent written and oral communication skills, able to perform research, confirm accurate information and appropriately share relevant information to appropriate parties.

Familiarity with routing services in higher education environments.Excellent critical reading, analytical and presentation skills.

Experience with Microsoft Office (e.g., PowerPoint, Visio) and varied communications systems.Excellent phone demeanor.Demonstrated multi-tasking skills and ability to remain calm under pressure.

Ability interpret policies, implement applications, and establish workflows. Preferred Experience : 7 years