UC San Diego Jobs (3)

UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care and to create a healthier world - one life at a time.

We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients.

We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service.

Under general supervision performs in depth complex daily CPT, HCPCS, and ICD-10 review of outpatient codes and charges to resolve coding errors and claim edits.

Accurately interpret handwritten and typed notes / diagnoses and convert them into CPT / HCPCS / ICD-10 codes.

MINIMUM QUALIFICATIONS

Certified Professional Coder (CPC) or Certified Coding Specialist (CCS).

Must have three (3) years of comparable coding experience in Urology and Orthopedic coding to include surgical abstraction of codes from operative notes.

This position will provide cross coverage for these two specialties.

Strong skills in CPT, ICD-9, ICD-10 and HCPC coding applications.

PREFERRED QUALIFICATIONS

Urology and Orthopedic Coding experience.

EPIC experience.

3M experience.

SPECIAL CONDITIONS

Must be able to work various hours and locations based on business needs.

Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range : $68,152 - $84,710 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent : $32.64 - $40.57

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs.

The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

The Medical Center Operator Supervisor will oversee the department’s day-to-day operations and supervise switchboard staff.

This position will provide ongoing education, staff meetings, and support to the switchboard team. This position will work to enhance the competencies of individual employees by designing and conducting training programs that will boost employees’ workplace performance in alliance with UC San Diego Health’s core values.

They will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials, and managing all phases of training interventions.

Extreme emphasis will always be placed on customer service by every employee within the department. This position will problem-solve issues that are presented and meet routinely with the manager or director to assure department objectives are achieved.

ESSENTIAL FUNCTIONS :

• Upholds UC San Diego Health Policies and Procedures, Principles of Responsibilities, and applicable state, federal and local laws.
• Provides direction to operators.
• Reviews and recommends revisions to departmental procedures to ensure efficient utilization of staff.
• Performs various clerical duties such as maintaining the department’s online directory system, pager programming, and assignments.
• Prepares annual performance reviews for direct reports, and manages payroll, scheduling, and billing for the Pinnacle billing system.
• Mentor and guide staff on professional development.
• Establishes and maintains courteous, cooperative relations with the public, patients, and other personnel.
• Acts as an escalation point, sometimes after hours, when standard processes are not meeting customer expectations.
• Serves as a customer advocate, technical resource, and Subject Matter Expert for internal company departments for assigned customer base and communications strategies with internal departments by staying well-versed in customer and internal operational processes in order to assist in setting proper customer expectations based on defined service level criteria.
• Reports all telephone repair problems to the appropriate area as directed in department procedures.
• Monitors Code indicators and dedicated Code One (I) phone line at switchboard; responds immediately if alarms activate as authorized in departmental procedures.
• Maintains the record of keys in the department; logs keys in / out and reports lost / broken keys to Security Services.
• Participates in emergency preparedness drills and actual emergencies as instructed in the hospital safety manual.
• Keeps personnel records on assigned employees such as hours worked, time, and attendance.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

Nine (9) years of related experience, education / training, OR a Bachelor’s degree in related area plus five (5) years of related experience / training.

Supervisory / Lead experience.

Proficiency in Microsoft Office tools, including Excel.

Experience with call center software, including phone and computer systems.

SPECIAL CONDITIONS

• Employment is subject to a criminal background check and pre-employment physical.
• Must be able to work various hours and locations based on business needs.

Pay Transparency Act

Annual Full Pay Range : $48,900 - $102,300 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent : $23.42 - $48.99

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs.

The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Under supervision, perform pickup and delivery services of tools, equipment, and supplies to various maintenance shops on Campus and in off Campus housing communities.

Prepares inventory for transport and delivery. Load and unload trucks, sort and deliver inventory to appropriate locations within HDH.

Picks up excess equipment and supplies from departments, identifies, tags and logs equipment. Assists in the movement of items and processes related documentation.

Arranges to pick up deliveries from vendors as needed. Assist Sr. Storekeeper with data entry of part numbers, stock and receipts into Maximo inventory system.

Assists with the monthly or quarterly inventory count of all satellite shops on campus, record and delivers reports for data entry.

Assists with year-end parts count and reporting. Helps develop and maintain organization of satellite shops.

QUALIFICATIONS

Experience providing pick-up and delivery services.

Ability to prioritize work and complete jobs and pick ups within requested turn-around times.

Experience operating various vehicles, including standard cars,1 / 2 and 3 / 4 ton trucks, vans, pickup trucks, electric carts, bicycles and standard shift utility vehicles.

Demonstrated driving ability.

Ability to work within tight schedules and rapid pace in an environment of changing priorities.

Ability to effectively communicate clearly; orally, and in writing in a helpful, positive manner with the public and other department personnel.

Experience using perpetual inventory systems to record physical counts and document current inventory levels.

Ability to exercise sound judgment in assisting customers with problem resolution.

Ability to work well with others in a diverse environment.

Experience maintaining accurate records and work logs; hardcopy or digital format.

Ability to perform basic mathematical computations.

Ability to provide basic answers to customer inquiries regarding print service issues.

Basic computer skills to check email, enter time, material data, to complete electronic records and other business-related processes using internet based applications.

SPECIAL CONDITIONS

DOJ / FBI background and DMV checks and clearances required prior to employment.

Must possess and maintain valid California Driver's license.

Pay Transparency Act

Annual Full Pay Range : $39,463 - $39,463 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent : $18.90 - $18.90

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs.

The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).