Uber Jobs (190)

Account Representative/Executive, Phoenix

Uber Phoenix, AZ
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About the Role

The Account Representative/Executive role is a great opportunity to demonstrate your sales skills and abilities in order to expand the number of merchants that work with Uber Eats. Who are we looking for? Someone who is natural at selling and knows where the best eats are around town, passionate about food and Uber, and enjoys negotiating to build the best partnerships. The primary focus will be bringing on new small-and-medium sized merchants (not necessarily only restaurants) that fit our partnership criteria, and you’ll use your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.

What You'll Do

  • Leverage prospecting skills and relationships to build partnerships with merchants in your geographic region
  • Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our merchants, including sustainable economics for both parties
  • Clearly communicate the value of Uber and its newest products to prospects
  • Achieve and consistently exceed monthly targets
  • Partner with our Operations and Account Managers to smoothly activate the best merchants
  • Help us identify and build best practices
  • Develop long-term relationships with key in-region partners
  • Act as an ambassador of Uber Eats' mission, brand, and product
  • Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings

Basic Qualifications

  • Account Representative - At least 1 of experience in sales, operations, account management, or similar functions
  • Account Executive - At least 3 years of experience in sales, operations, account management, or similar functions

Preferred Qualifications

  • Proficiency in Salesforce
  • Outstanding work ethic and attention to detail
  • Willingness to roll up your sleeves, and get in the weeds with our highest value partners
  • Excellent communication and sales skills
  • Strong critical thinking ability

For Phoenix, AZ-based roles: The base hourly rate amount for this role is $18.75 per hour. In addition to base hourly rate our Sales Representatives are eligible to participate in the Company’s Incentive program and will be eligible for a cash variable incentive target of $29,333.00 annually based on individual sales performance, with any amount of incentive payment based on the terms of the Sales Incentive Plan.

You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
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Account Manager, Atlanta

Uber Atlanta, GA
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About the Role

The Account Manager role is a great opportunity to demonstrate your relationship management and sales skills. This role focuses on post-sales of Small-to-Medium Sized Business, to work efficiently and optimally with SMB restaurants by deepening the relationship to increase retention as well as grow revenue and expand service. Account Managers are critical to retaining our highest value accounts, ensuring new partners are successful on our platform, and consult partners that have the potential to grow. In-field work will require local travel (up to 15%).

What You'll Do

  • Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners
  • Build effective processes to drive merchant success and standardize best-practices across the territory
  • Collaborate with our cross-functional teams, including operations, sales and IT to manage merchant relationships and up-sell products
  • Proactively identify key risks within your book of business, and engage Restaurant partners through outbound phone calls, monthly reviews, and ongoing performance delivery
  • Act as an ambassador of Uber Eats' mission, brand, and product

Basic Qualifications

  • 3+ years experience in sales or account management (or similar role)
  • Outstanding work ethic and attention to detail
  • Excellent communication
  • Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients (partners)
  • Willingness to roll up your sleeves, and get in the weeds with our highest value partners

Preferred Qualifications

  • Proficiency in Salesforce and Google Sheets/Excel
  • Proven track record of helping clients effectively grow their business by discovering opportunities and addressing challenges
  • Experience with prioritizing a larger client base(100+ accounts)
  • Experience crafting processes and solving problems at scale
  • Proficiency (verbal and written) in multiple languages is an asset
  • Analytical skills - ability to segment large data sets and turn them into actionable results to drive critical metrics through Excel/Google Suite and Salesforce

For Atlanta, GA-based roles: The base salary range for this role is $68,500 per year - $76,250 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
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Claims Advocate

Uber Phoenix, AZ
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Safety & Insurance at Uber is dedicated to keeping people safe on the road. The Safety & Insurance team sits at the core of Uber’s business. We’re working to redefine what safety on the road means on a global scale. On the Insurance team, we anticipate and minimize risks. We're ready to respond should things go wrong for riders, drivers, and the company.

About the Role

Uber is a technology company that is changing the way the world thinks about transportation. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life. We're making cities safer, smarter, and more connected.

As a US Claims Advocate, you will investigate, manage, and submit claims for compensation that occur throughout the region in connection with the Uber app. You will also work in collaboration with our third-party insurance partners with a focus on timely routing and escalation of claims. As a subject matter expert, you will assist with more complex inquiries while mentoring fellow associates on the team.

The available shift for this role is from Tuesday - Saturday. Uber embraces a hybrid work model, which allows employees to alternate between three days in the office one week and two days in the office the following week. This approach promotes a balanced and productive work environment that accommodates both individual preferences and organizational needs. Are you ready to Uber On?!

What You'll Do

  • Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy
  • Demonstrate critical thinking while adhering to Uber established claims processes.
  • Apply existing knowledge to assist with higher complexity claims and insurance inquiries
  • Accurately respond to inquiries received from carriers and other third parties
  • Demonstrates customer obsession and solid understanding of Uber’s insurance policies when communicating with all partners
  • Utilize strong written/verbal communication skills

Basic Qualifications

  • High School Degree or equivalent
  • Knowledge of US auto claims coverages
  • 2+ years of auto claims management experience OR 1+ year bodily injury adjusting experience

Preferred Qualifications

  • Bachelor’s Degree preferred
  • Claims designation obtained or in progress a plus
  • Experience with bodily injury claims handling experience with a major insurance carrier
  • Strong proficiency with various computer operating systems
  • Advanced written and verbal communication skills
  • Extraordinary attention to detail
  • Ability to maintain quality in a fast-paced, high volume environment
  • High degree of adaptability to meet changing business needs
  • Proficient in multitasking through various technology platforms
  • Compromises when necessary in order to help the team achieve goals
  • Ability to mentor members of the Claims team and serve as an insurance and claims subject matter expert
  • Demonstrated ability to enhance business process in the claims environment with a high degree of complexity

For Phoenix, AZ-based roles: The base salary range for this role is $59,000 per year - $65,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
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Strategic Operations Associate, Investment Allocation

Uber New York, NY
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Uber is looking for a highly motivated individual to join our US & Canada Rides Operations team working on Investment Allocation within our Core Ops vertical. If you love setting a vision, managing cross-functional partners, pushing projects forward to deliver strategically meaningful results, and solving problems from both 30,000 feet as well as deep in the details, this is the role for you!

Our Investment Allocation team is responsible for growing and balancing Uber’s mobility marketplace via investments in rider and driver incentives, all while delivering key financial results that drive profitability for the business. This includes competitive intelligence, development and execution of investment methods, marketplace analysis, and support for the launch of new investment technologies. This team owns the narrative on investment efficiency and competitive investment strategy for the US. This team works closely with other teams across Operations, Product, Data Science, Marketing, and Finance, among others.

What You'll Do

  • Develop analytical frameworks to support the company in business decision-making
  • Identify operational weaknesses and help improve or innovate processes
  • Build, maintain, communicate, and present detailed reporting
  • Present models, findings and insights to senior management to drive business decisions
  • Collaborate with local and other Central Operations teams, as well as other functions (Finance, Product, Marketing, etc.), to ensure that insights inform broader critical initiatives, and plan and execute projects of varying time horizons and scope

Basic Qualifications

  • Bachelor's degree required
  • At least 2 years of experience
  • Data-first problem solver with excellent Excel / data analysis skills

Preferred Qualifications

  • 3+ years of experience in strategy / consulting / business intelligence or related experience
  • Some high-growth operations, tech, or startup experience is strongly preferred
  • SQL experience strongly preferred
  • Outstanding clear communicator
  • Strong, demonstrated leadership capabilities managing multiple stakeholders
  • Self-motivated, works independently and possesses strong organization and time management skills

For Chicago, IL-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For New York, NY-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For Seattle, WA-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For Washington, DC-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
APPLY

Strategic Operations Associate, Investment Allocation

Uber Seattle, WA
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Uber is looking for a highly motivated individual to join our US & Canada Rides Operations team working on Investment Allocation within our Core Ops vertical. If you love setting a vision, managing cross-functional partners, pushing projects forward to deliver strategically meaningful results, and solving problems from both 30,000 feet as well as deep in the details, this is the role for you!

Our Investment Allocation team is responsible for growing and balancing Uber’s mobility marketplace via investments in rider and driver incentives, all while delivering key financial results that drive profitability for the business. This includes competitive intelligence, development and execution of investment methods, marketplace analysis, and support for the launch of new investment technologies. This team owns the narrative on investment efficiency and competitive investment strategy for the US. This team works closely with other teams across Operations, Product, Data Science, Marketing, and Finance, among others.

What You'll Do

  • Develop analytical frameworks to support the company in business decision-making
  • Identify operational weaknesses and help improve or innovate processes
  • Build, maintain, communicate, and present detailed reporting
  • Present models, findings and insights to senior management to drive business decisions
  • Collaborate with local and other Central Operations teams, as well as other functions (Finance, Product, Marketing, etc.), to ensure that insights inform broader critical initiatives, and plan and execute projects of varying time horizons and scope

Basic Qualifications

  • Bachelor's degree required
  • At least 2 years of experience
  • Data-first problem solver with excellent Excel / data analysis skills

Preferred Qualifications

  • 3+ years of experience in strategy / consulting / business intelligence or related experience
  • Some high-growth operations, tech, or startup experience is strongly preferred
  • SQL experience strongly preferred
  • Outstanding clear communicator
  • Strong, demonstrated leadership capabilities managing multiple stakeholders
  • Self-motivated, works independently and possesses strong organization and time management skills

For Chicago, IL-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For New York, NY-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For Seattle, WA-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For Washington, DC-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
APPLY

Strategic Operations Associate, Investment Allocation

Uber Washington, DC
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Uber is looking for a highly motivated individual to join our US & Canada Rides Operations team working on Investment Allocation within our Core Ops vertical. If you love setting a vision, managing cross-functional partners, pushing projects forward to deliver strategically meaningful results, and solving problems from both 30,000 feet as well as deep in the details, this is the role for you!

Our Investment Allocation team is responsible for growing and balancing Uber’s mobility marketplace via investments in rider and driver incentives, all while delivering key financial results that drive profitability for the business. This includes competitive intelligence, development and execution of investment methods, marketplace analysis, and support for the launch of new investment technologies. This team owns the narrative on investment efficiency and competitive investment strategy for the US. This team works closely with other teams across Operations, Product, Data Science, Marketing, and Finance, among others.

What You'll Do

  • Develop analytical frameworks to support the company in business decision-making
  • Identify operational weaknesses and help improve or innovate processes
  • Build, maintain, communicate, and present detailed reporting
  • Present models, findings and insights to senior management to drive business decisions
  • Collaborate with local and other Central Operations teams, as well as other functions (Finance, Product, Marketing, etc.), to ensure that insights inform broader critical initiatives, and plan and execute projects of varying time horizons and scope

Basic Qualifications

  • Bachelor's degree required
  • At least 2 years of experience
  • Data-first problem solver with excellent Excel / data analysis skills

Preferred Qualifications

  • 3+ years of experience in strategy / consulting / business intelligence or related experience
  • Some high-growth operations, tech, or startup experience is strongly preferred
  • SQL experience strongly preferred
  • Outstanding clear communicator
  • Strong, demonstrated leadership capabilities managing multiple stakeholders
  • Self-motivated, works independently and possesses strong organization and time management skills

For Chicago, IL-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For New York, NY-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For Seattle, WA-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For Washington, DC-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
APPLY

Strategic Operations Associate, Investment Allocation

Uber San Francisco, CA
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Uber is looking for a highly motivated individual to join our US & Canada Rides Operations team working on Investment Allocation within our Core Ops vertical. If you love setting a vision, managing cross-functional partners, pushing projects forward to deliver strategically meaningful results, and solving problems from both 30,000 feet as well as deep in the details, this is the role for you!

Our Investment Allocation team is responsible for growing and balancing Uber’s mobility marketplace via investments in rider and driver incentives, all while delivering key financial results that drive profitability for the business. This includes competitive intelligence, development and execution of investment methods, marketplace analysis, and support for the launch of new investment technologies. This team owns the narrative on investment efficiency and competitive investment strategy for the US. This team works closely with other teams across Operations, Product, Data Science, Marketing, and Finance, among others.

What You'll Do

  • Develop analytical frameworks to support the company in business decision-making
  • Identify operational weaknesses and help improve or innovate processes
  • Build, maintain, communicate, and present detailed reporting
  • Present models, findings and insights to senior management to drive business decisions
  • Collaborate with local and other Central Operations teams, as well as other functions (Finance, Product, Marketing, etc.), to ensure that insights inform broader critical initiatives, and plan and execute projects of varying time horizons and scope

Basic Qualifications

  • Bachelor's degree required
  • At least 2 years of experience
  • Data-first problem solver with excellent Excel / data analysis skills

Preferred Qualifications

  • 3+ years of experience in strategy / consulting / business intelligence or related experience
  • Some high-growth operations, tech, or startup experience is strongly preferred
  • SQL experience strongly preferred
  • Outstanding clear communicator
  • Strong, demonstrated leadership capabilities managing multiple stakeholders
  • Self-motivated, works independently and possesses strong organization and time management skills

For Chicago, IL-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For New York, NY-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For Seattle, WA-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For Washington, DC-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
APPLY

Strategic Operations Associate, Investment Allocation

Uber Chicago, IL
APPLY

Uber is looking for a highly motivated individual to join our US & Canada Rides Operations team working on Investment Allocation within our Core Ops vertical. If you love setting a vision, managing cross-functional partners, pushing projects forward to deliver strategically meaningful results, and solving problems from both 30,000 feet as well as deep in the details, this is the role for you!

Our Investment Allocation team is responsible for growing and balancing Uber’s mobility marketplace via investments in rider and driver incentives, all while delivering key financial results that drive profitability for the business. This includes competitive intelligence, development and execution of investment methods, marketplace analysis, and support for the launch of new investment technologies. This team owns the narrative on investment efficiency and competitive investment strategy for the US. This team works closely with other teams across Operations, Product, Data Science, Marketing, and Finance, among others.

What You'll Do

  • Develop analytical frameworks to support the company in business decision-making
  • Identify operational weaknesses and help improve or innovate processes
  • Build, maintain, communicate, and present detailed reporting
  • Present models, findings and insights to senior management to drive business decisions
  • Collaborate with local and other Central Operations teams, as well as other functions (Finance, Product, Marketing, etc.), to ensure that insights inform broader critical initiatives, and plan and execute projects of varying time horizons and scope

Basic Qualifications

  • Bachelor's degree required
  • At least 2 years of experience
  • Data-first problem solver with excellent Excel / data analysis skills

Preferred Qualifications

  • 3+ years of experience in strategy / consulting / business intelligence or related experience
  • Some high-growth operations, tech, or startup experience is strongly preferred
  • SQL experience strongly preferred
  • Outstanding clear communicator
  • Strong, demonstrated leadership capabilities managing multiple stakeholders
  • Self-motivated, works independently and possesses strong organization and time management skills

For Chicago, IL-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For New York, NY-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For Seattle, WA-based roles: The base salary range for this role is $88,000 per year - $98,000 per year.

For Washington, DC-based roles: The base salary range for this role is $98,000 per year - $109,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
APPLY

Cards Program Lead

Uber Dallas, TX
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About the Role

The Cards Program Lead within the Travel & Expense Team strives to deliver efficient services with high customer satisfaction while improving policy compliance and financial incentives!

This role strategically oversees the global cards programs including individual corporate cards; procurement cards; central travel accounts & virtual cards supporting our internal and external customers and suppliers. The role involves driving global project execution & implementations; process creation, improvement & automation; resource allocation; stakeholder engagement; supplier management; service delivery and customer experience! This role will have 2 direct reports & an offshore BPO service delivery team partnering with a broad range of regional and global teams to deliver on program objectives.

The ideal candidate will be challenged with driving automation of operational processes in collaboration with our FinTech teams & completing digital transformation initiatives, partnering with card suppliers to evolve & enhance the payments programs.

What You'll Do

  • Design & implement the global cards program strategy, positioning for technological and digital transformation (Automation; Virtual Payments; Digital Wallet).
  • Lead program operations & drive process efficiencies within corporate payments (Individual CC; Lodge/ CTA; PCard; VCA).
  • Lead change management initiatives and business communications.
  • Build strong global supplier relationships with card / wallet providers and other travel and expense partners.
  • Analyze performance of credit card providers and lead SRM activities.
  • Reinforce standard operating procedures and policies across card programs to drive compliance.
  • Optimize card program adoption; find opportunities for enhancement to improve efficiency, lower operational costs, optimize rebate incentives, and drive superior user experience.
  • Lead JIRA service desk management card inquiries (SLAs, macros).
  • Develop and maintain workflows and processes to enable appropriate financial controls.
  • Subject matter expertise in transaction processing & approval procedures.
  • Oversee the delivery of central card reporting and reconciliation files.
  • Lead & implement card policy updates & changes.
  • Work closely across FinOps & Finance to support program management & proactively manage and resolve business and operational issues in an innovative, efficient and effective manner (Accounting, Treasury, Procurement, Accounts Payable).
  • Partner with FinOps / Finance to manage query resolution/ compliance and identify audit deficiencies; areas of risk & savings opportunities (Accounts Payables, Expense, IA, FRM).
  • Work with the global reporting and analytics team to help develop insightful analytics; identifying cost savings initiatives & supporting global projects.
  • Partner with the T&E teams to support new program launches and ad-hoc projects.
  • Lead a diverse, high impact team that is focused on mission, goals, results, customer service and doing the right thing for the company.
  • Consistently lead cohesive team meetings that evokes strategy, inclusiveness, accountability, empowerment and growth.
  • Effectively mentor, train and upskill team members; placing high priority in professional development, goal setting, recognition, and retention.
  • Define program priorities and strategically allocate resources for short and long term goals; forward looking across the team structure to ensure appropriate staffing needs are taken into account for optimal service delivery and project execution.
  • Coordinates projects with internal teams to establish priorities and ensure timely delivery.
  • Produces and shares insights from a variety of tools.

Basic Qualifications

  • Bachelor's Degree in Accounting or related field
  • 5+ years' experience managing card programs, preferably in a global shared services environment

Preferred Qualifications

  • Experience working within a management role within the Payments industry focusing on cards program implementation
  • Customer oriented, hands-on, strong work ethic and can-do mindset
  • Strong project management skills, capable of driving multiple projects and working in a high-paced environment
  • Strong analytical, critical thinking and problem solving skills
  • Ability to partner cross-functionally across all levels and with third-party teams
  • Prior experience managing, coaching and mentoring team members
  • Excellent verbal and written communication skills, including experience in presenting insights to employees, internal departments & providing key information and status to cross-functional partners
  • Intermediate Microsoft Office Excel, PowerPoint and Word skills
  • The ability to simultaneously manage multiple initiatives while making a day-to-day difference
  • Ability to challenge the status quo and seek dynamic operational, strategic and commercial solutions

For Dallas, TX-based roles: The base salary range for this role is $114,000 per year - $127,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is $127,000 per year - $141,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
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Cards Program Lead

Uber San Francisco, CA
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About the Role

The Cards Program Lead within the Travel & Expense Team strives to deliver efficient services with high customer satisfaction while improving policy compliance and financial incentives!

This role strategically oversees the global cards programs including individual corporate cards; procurement cards; central travel accounts & virtual cards supporting our internal and external customers and suppliers. The role involves driving global project execution & implementations; process creation, improvement & automation; resource allocation; stakeholder engagement; supplier management; service delivery and customer experience! This role will have 2 direct reports & an offshore BPO service delivery team partnering with a broad range of regional and global teams to deliver on program objectives.

The ideal candidate will be challenged with driving automation of operational processes in collaboration with our FinTech teams & completing digital transformation initiatives, partnering with card suppliers to evolve & enhance the payments programs.

What You'll Do

  • Design & implement the global cards program strategy, positioning for technological and digital transformation (Automation; Virtual Payments; Digital Wallet).
  • Lead program operations & drive process efficiencies within corporate payments (Individual CC; Lodge/ CTA; PCard; VCA).
  • Lead change management initiatives and business communications.
  • Build strong global supplier relationships with card / wallet providers and other travel and expense partners.
  • Analyze performance of credit card providers and lead SRM activities.
  • Reinforce standard operating procedures and policies across card programs to drive compliance.
  • Optimize card program adoption; find opportunities for enhancement to improve efficiency, lower operational costs, optimize rebate incentives, and drive superior user experience.
  • Lead JIRA service desk management card inquiries (SLAs, macros).
  • Develop and maintain workflows and processes to enable appropriate financial controls.
  • Subject matter expertise in transaction processing & approval procedures.
  • Oversee the delivery of central card reporting and reconciliation files.
  • Lead & implement card policy updates & changes.
  • Work closely across FinOps & Finance to support program management & proactively manage and resolve business and operational issues in an innovative, efficient and effective manner (Accounting, Treasury, Procurement, Accounts Payable).
  • Partner with FinOps / Finance to manage query resolution/ compliance and identify audit deficiencies; areas of risk & savings opportunities (Accounts Payables, Expense, IA, FRM).
  • Work with the global reporting and analytics team to help develop insightful analytics; identifying cost savings initiatives & supporting global projects.
  • Partner with the T&E teams to support new program launches and ad-hoc projects.
  • Lead a diverse, high impact team that is focused on mission, goals, results, customer service and doing the right thing for the company.
  • Consistently lead cohesive team meetings that evokes strategy, inclusiveness, accountability, empowerment and growth.
  • Effectively mentor, train and upskill team members; placing high priority in professional development, goal setting, recognition, and retention.
  • Define program priorities and strategically allocate resources for short and long term goals; forward looking across the team structure to ensure appropriate staffing needs are taken into account for optimal service delivery and project execution.
  • Coordinates projects with internal teams to establish priorities and ensure timely delivery.
  • Produces and shares insights from a variety of tools.

Basic Qualifications

  • Bachelor's Degree in Accounting or related field
  • 5+ years' experience managing card programs, preferably in a global shared services environment

Preferred Qualifications

  • Experience working within a management role within the Payments industry focusing on cards program implementation
  • Customer oriented, hands-on, strong work ethic and can-do mindset
  • Strong project management skills, capable of driving multiple projects and working in a high-paced environment
  • Strong analytical, critical thinking and problem solving skills
  • Ability to partner cross-functionally across all levels and with third-party teams
  • Prior experience managing, coaching and mentoring team members
  • Excellent verbal and written communication skills, including experience in presenting insights to employees, internal departments & providing key information and status to cross-functional partners
  • Intermediate Microsoft Office Excel, PowerPoint and Word skills
  • The ability to simultaneously manage multiple initiatives while making a day-to-day difference
  • Ability to challenge the status quo and seek dynamic operational, strategic and commercial solutions

For Dallas, TX-based roles: The base salary range for this role is $114,000 per year - $127,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is $127,000 per year - $141,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
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Account Representative, New Jersey / NYC

Uber New York, NY
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About the Role

The Account Representative (or Account Executive) role is a great opportunity to demonstrate your sales skills and abilities in order to expand the number of merchants that work with Uber Eats. Who are we looking for? Someone who is natural at selling and knows where the best eats are around town, passionate about food and Uber, and enjoys negotiating to build the best partnerships. The primary focus will be bringing on new small-and-medium sized merchants (not necessarily only restaurants) that fit our partnership criteria, and you’ll use your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.

What You'll Do

  • Leverage prospecting skills and relationships to build partnerships with merchants in your geographic region
  • Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our merchants, including sustainable economics for both parties
  • Clearly communicate the value of Uber and its newest products to prospects
  • Achieve and consistently exceed monthly targets
  • Partner with our Operations and Account Managers to smoothly activate the best merchants
  • Help us identify and build best practices
  • Develop long-term relationships with key in-region partners
  • Act as an ambassador of Uber Eats' mission, brand, and product
  • Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings

Basic Qualifications

  • For Account Representative - At least 1 year of experience in sales, operations, account management, or similar functions
  • For Account Executive - At least 3 year of experience in sales, operations, account management, or similar functions

Preferred Qualifications

  • Proficiency in Salesforce
  • Outstanding work ethic and attention to detail
  • Willingness to roll up your sleeves, and get in the weeds with our highest value partners
  • Excellent communication and sales skills
  • Strong critical thinking ability

For New York, NY-based roles: The base hourly rate amount for this role is $23.56 per hour.

You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
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Partner Manager, Strategic Verticals - Uber Advertising

Uber Santa Monica, CA
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About the Role

The Uber Advertising team is looking for strategic Account Managers to be founding members of our newly formed Uber Advertising Sales team. As a Media & Entertainment Partner Manager, you will be responsible for building mutually beneficial ads partnerships with our Non-Endemic partners. You will own the Account Management strategy and execution for a portfolio of top Non-Endemic brands. You’ll partner with Non-Endemic Client Partners to drive adoption of a growing suite of ads offerings across our Mobility and Delivery platforms. Initially, you will focus on first-of-its-kind brand activations within our Uber Rides app. You will report to the Global Head of Ad Sales and Account Management.

What You'll Do

  • Partner with Client Partners to develop and handle Non-Endemic Ads strategies that deliver on our partners’ needs and exceed quarterly growth goals
  • Build relationships with key marketing decision makers within brands in Non-Endemic Uber verticals (Entertainment, Finance, Retail, Travel).
  • Develop and maintain a strong understanding of clients’ marketing goals and challenges and proactively recommend solutions that support them
  • Join internal kick off calls to understand campaign specifications and discuss sophisticated executions
  • Proactively supervise campaign performance to pinpoint, communicate and tackle issues
  • Coordinate the launch, management and reporting of campaigns; while proactively communicating updates and setting expectations with all stakeholders
  • Uncover opportunities to drive better performance and increased investment by delivering data-backed insights and recommendations to our partners
  • Bring your analytical A-game. Develop methodologies to highlight trends and provide meaningful insights to partners
  • Be the voice of the customer and optimally communicate product limitations and feedback to relevant internal teams.
  • Drive initiatives. You will help build best practice playbooks across our Ads team to drive adoption for our partners at scale. This involves wearing many hats and jumping in to help your teammates
  • Employ critical thinking and creative problem-solving skills to navigate relationships and difficult partner conversations.

Basic Qualifications

  • 4+ years of full-time experience, ideally in end-to-end Large Customer Digital Advertising Account Management

Preferred Qualifications

  • Experience running large-scale ads campaigns and partnering with large, complex brands in the Entertainment, Travel, Finance, Tech, Telco, B2B or Retail industries
  • Experience building relationships with brand digital advertising managers and agency partners
  • Ability to flex your analytical skills and use data to quantify opportunities and influence decision makers
  • Excellent negotiation, forecasting, communication and problem solving skills
  • Speed, resourcefulness, and a go-getter mentality who can navigate ambiguity

For Santa Monica, CA-based roles: The base salary range for this role is $88,000 per year - $97,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Full-Time
APPLY