Twelfth Street Associates, LLC Jobs (1)

Barista

Twelfth Street Associates, LLC Philadelphia, PA
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Located in the nation’s first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city’s expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination.

Welcome to Where History Meets Modern Day.

Responsible for providing prompt, efficient and professional food and beverage service with a working knowledge of cash handling, inventory and food preparation procedures.

Cashier Specific (90%) :

  • Records all aspects of guest order accurately and enters into computer
  • Prepares and presents accurate and complete guest check
  • Collects monies due or applies charges to credit card or guest account using POS terminal
  • Completes end of shift revenue report and cash deposit
  • Handles all transactions accurately and in accordance with established procedures
  • Assumes responsibility for accuracy of bank and cash deposits, and performs all cash handling activities in accordance with hotel cashiering policies
  • Stocks and maintains supplies in all service areas
  • Inspects and prepares all service ware prior to use
  • Maintains current knowledge of all menu offerings, to include ingredients, preparation method, presentation, appearance and time required
  • Greets guests in a polite professional manner according to Loews standards
  • Suggestively sells menu items to guest so as to enhance the dining experience
  • Inspects presentation of all food items to ensure a quality product is delivered to the guest as ordered
  • Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
  • Clears soiled plates, service ware etc. from service areas and tables to dish wash area, sorts appropriately
  • Carries trays of food to tables
  • Assists, as required, in preparation of served items
  • Maintains cleanliness and sanitary condition of all service and public areas
  • Performs all side work duties as assigned
  • Assists in the presentation and sale of retail items
  • Ensures that perishable stock is rotated
  • Assumes accountability for retail products
  • Provides excellent customer service at all times

General (10%) :

  • Promotes and applies teamwork skills at all times
  • Notifies appropriate individual promptly and fully of problems and / or unusual matters of significance
  • Is polite, friendly, and helpful to guests, management and fellow employees
  • Executes emergency procedures in accordance with Loews Hotels standards
  • Complies with required safety regulations and procedures
  • Attends appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Complies with Loews Hotels standards, policies and rules
  • Recycles whenever possible
  • Remains current with Loews Hotels information and changes
  • Complies with Loews Hotels uniform and grooming guidelines

Qualifications

  • Excellent customer service skills
  • Basic computer skills
  • Ability to work flexible schedule to include weekends and holidays
  • High School Diploma or equivalent
  • Cash handling and customer service experience
Part-time
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