Host
A coastal-Inspired Restaurant Hotspot. A playful, modern restaurant concept, seamlessly merging innovative dining with engaging local social experiences.
The Hampton Social offers coastal cuisine, hand-crafted cocktails and signature Rosé.
A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave.
The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat guests in either the bar or dining area depending on their preference
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
- Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
- Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
- Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
- Contribute to team effort by accomplishing related results as needed
Working at The Hampton Social
- Health insurance
- No strict dress code
Barback
A coastal-Inspired Restaurant Hotspot. A playful, modern restaurant concept, seamlessly merging innovative dining with engaging local social experiences.
The Hampton Social offers coastal cuisine, hand-crafted cocktails and signature Rosé.
Barbacks are the support team for bartenders. They focus on stock and clerical tasks so the bartender can concentrate on making drinks.
Barbacks play an unsung role in optimizing the customer experience. Barbacks work directly with the bartenders on their shift, taking direction from the senior bartender.
Barbacks have to be strong and have good physical endurance, as they have to lift kegs and be on their feet all day. They also need to be able to switch tasks smoothly and thrive in a fast-paced environment.
Job Duties
Change Kegs as Needed : Barbacks need to have a certain amount of physical strength to lift full kegs and carry them from storage.
Need to know how to properly tap a keg.
- Clean and Restock Glassware : Glassware from the bar is washed and restocked by the Barback.
- Open and Close Tabs : Barbacks open and close tabs for customers so bartenders can focus on the customers who are still ordering drinks.
This requires a working knowledge of point of sale software.
- Retrieve Drinks for Bartender : Support the bartender as needed during busy hours. Clear out empty bottles and glasses from the lounge area.
- Keep Beer Cooler and Liquor Shelf Stocked : When the stock of liquor or a certain beer gets low, it is the Barback’s responsibility to restock the beer cooler and liquor shelf.
- Prepare and Restock Garnishes : The limes, lemons, oranges, and other garnishes for beers and mixed drinks are prepared by barbacks.
This duty requires manual dexterity to safely handle kitchen knives.
Alert Bouncer of Problematic Customers : During down times, barbacks provide support to the security team by monitoring the crowd for any signs of unruly behavior.
This is an especially important duty at nightclubs and college bars.
Working at The Hampton Social
- Health insurance
- No strict dress code
Host/ Hostess
A coastal-Inspired Restaurant Hotspot. A playful, modern restaurant concept, seamlessly merging innovative dining with engaging local social experiences.
The Hampton Social offers coastal cuisine, hand-crafted cocktails and signature Rosé.
A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave.
The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat guests in either the bar or dining area depending on their preference
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
- Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
- Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
- Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
- Contribute to team effort by accomplishing related results as needed
Skills and Qualifications
- Must be able to read menus
- Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Must be able to clearly communicate guests' needs to W / Ws, Bussers, Managers, etc.
- Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
- Must be able to walk and stand during entire shift
- Must be able to reach, bend, stoop and wipe
- Must be able to carry trays or supplies (10-30 lbs.)
- A desire to help out where needed and work as part of a team
- Passion for providing extraordinary service
- The ability to thrive in a fast-paced environment
- Flexibility to work a variety of shifts
- 6 months experience in a full-service restaurant preferred
- Must be upbeat, outgoing and positive
- Ability to work effectively within a team
- Ability to effectively communicate on the telephone.
Working at The Hampton Social
- Health insurance
- No strict dress code