The Delphi Jobs (3)

Crestline Hotels & Resorts has re-launched a Downtown Los Angeles Icon! The former Standard hotel, now The Delphi, has re-opened with a fresh, independent concept including a stunning new lobby and 6 re-imagined F&B concepts.

The original LA rooftop experience will splash back onto the scene in late 2023, fully renovated with a completely new vibe that will once again be the go-to spot in Downtown Los Angeles.

Pay Rate : $23.00 / hr.

Must be available to work (2) overnight shifts per week.

Overview :

The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Key Duties & Responsibilities :

• Resolve guest complaints, ensuring guest satisfaction.
• Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Maintain complete knowledge at all times of : a) all hotel features / services, hours of operation. b) all room rates, special packages and promotions.

c) daily house count and expected arrivals / departures. d) scheduled daily group activities.

• Obtain assigned bank and ensure accuracy of contracted monies.
• Keep bank secure at all times.
• Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
• Process all guest check-ins.
• Verify registration card information with the guest.
• Obtain back-up information for guest credit / payment method and input into system; collect cash when designated.
• Direct Bell Person to escort guest and transport their luggage to the room.
• Handle overbooked or walked in guests.
• Accept and record wake-up call requests.
• Monitor, send and distribute guest faxes.
• Communicate pertinent guest information to designated departments / personnel (i.e., special requests, amenity delivery).
• Resolve discrepancies on the room status report with Housekeeping.
• Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
• Process all check-outs.
• Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience :

• High School Graduate or General Education Degree (GED).
• One year previous experience in a similar position in a hotel.
• Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Crestline Hotels & Resorts has re-launched a Downtown Los Angeles Icon! The former Standard hotel, now The Delphi, has re-opened with a fresh, independent concept including a stunning new lobby and 6 re-imagined F&B concepts.

The original LA rooftop experience will splash back onto the scene in late 2023, fully renovated with a completely new vibe that will once again be the go-to spot in Downtown Los Angeles.

Pay Rate : $19.73 / hr - $22.00 / hr.

Overview :

The Cook will prepare, season, and cook dishes such as soups, meats, vegetables, or desserts for the hotel.

Key Duties & Responsibilities :

• Maintain and strictly abide by State sanitation / Health regulations and Hotel requirements.
• Check the quality of raw or cooked food products to ensure that standards are met.
• Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
• Complete opening duties : a) Set up the workstation with tools, equipment, and supplies. b) Inspect the cleanliness and working condition of all tools, equipment, and supplies.

c) Check production schedule and pars. d) Establish priority items for the day. e) Transport supplies from the Storeroom and stock in designated areas.

• Start prep work on items needed for the menu of the day.
• Inform F&B service staff of 86'd items and the number of available menu specials throughout the meal period.
• Maintain proper storage procedures as specified by Health Department and Hotel requirements.
• Closing Duties : a) Return all food items to the proper storage areas. b) Wrap, cover, label, and date all items being put away.

c) Straighten up and organize all storage areas. d) Clean up and wipe down food prep areas, reach-ins / walk-ins, shelves.

e) Return all unused and clean utensils / equipment to the specified locations. f) Turn off all equipment not needed for the next shift.

Ability to perform job functions with attention to detail, speed, and accuracy; prioritize and organize; follow directions thoroughly;

work cohesively with co-workers as part of a team; work with minimal supervision.

Education and Experience :

• High School Graduate or General Education Degree (GED) : or Work Equivalent.
• Experience with food preparation and handling.
• Certification of Culinary training or apprenticeship is preferred.

Crestline Hotels & Resorts is an Equal Opportunity Employer / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Crestline Hotels & Resorts has re-launched a Downtown Los Angeles Icon! The former Standard hotel, now The Delphi, has re-opened with a fresh, independent concept including a stunning new lobby and 6 re-imagined F&B concepts.

The original LA rooftop experience will splash back onto the scene in late 2023, fully renovated with a completely new vibe that will once again be the go-to spot in Downtown Los Angeles.

Pay Rate : $21.00 / hr.

This position is PART-TIME working less than 30 hours per week; Work Schedule : Fridays, Saturdays and Sundays AM / PM Hours as needed.

Overview :

The Housekeeper will perform any combination of cleaning duties to maintain the cleanliness of guest's rooms in an orderly manner.

Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Key Duties & Responsibilities :

• Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
• Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
• Keep storage areas and carts well-stocked, clean, and tidy.
• Dust and polish furniture and equipment.
• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
• Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
• Hang draperies and dust window blinds.
• Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
• Remove debris from driveways, garages, and swimming pool areas.
• Sort, count, and mark clean linens and store them in linen closets.

Education and Experience :

• Some High School education preferred.
• No prior experience required.

Crestline Hotels & Resorts is an Equal Opportunity Employer / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.