The Blind Burro Jobs (2)

JOB SUMMARY

The barback position is responsible for supporting the bartenders’ direct customer service in a professional and responsive manner.

While the barback does not take direct beverage orders from guests, the barback is responsible for interacting with the guests in a professional and courteous manner and serving alcoholic and non-alcoholic beverages to guests as directed by the bartenders.

The position is responsible for maintaining the bar areas in a clean and organized condition.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintain a positive, high, well-balanced energy level throughout the entire shift
• Have strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating manner
• Maintain a clean and well stocked bar by filling ice wells, providing back up mixers and liquor, peeling, slicing, and pitting fruit, washing and stacking glassware, stocking beer, and taking out the trash as directed by the managers on duty and the bartenders on duty
• Exhibit consistently dependable, reliable, punctual, and trustworthy conduct
• Provide exemplary guest service on a consistent basis
• Maintain bar presentation, bottles, and glasses in a clean, organized, attractive and functional manner to support efficient drink preparation and promotion of beverages
• Ensure all glasses, flatware and dishware are returned to their area and are cleaned and ready for next use
• Ensure all drink and operating supplies are replenished frequently
• Perform all service in compliance with all ABC laws and Company policies that relate to the service of alcoholic beverages and the prohibition against over-service, serving intoxicated patrons and serving minors
• Ensure proper set up and break down of stations before and after operating hours and assist in set up and break down for all private events
• Complete any and all assigned cleaning duties, including stocking and organization

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

• Knowledge of Teamwork time keeping system
• Ability to read, write and speak the English language to interact with guests, the public, and coworkers
• Proficient verbal communication skills
• Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment
• Strong interpersonal skills to provide overall guest satisfaction
• Strong knowledge of bar equipment
• Knowledge of proper food handling requirements
• Knowledge of bar and kitchen items
• Basic mathematical skills
• Knowledge of daily maintenance and cleaning of venue

QUALIFICATION STANDARDS

Education

High School Diploma or GED equivalent preferred

Experience

• Minimum of two years’ experience in a fast-paced restaurant / bar
• Must be at least 21 to meet minimum age requirement of the State of California to serve alcoholic beverages
• Licenses or Certificates
• Food Handlers Card preferred
• ABC Service Certification preferred
• CPR certification and / or First Aid training preferred

GROOMING

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company’s grooming standards.

This policy is implemented in compliance with the Company’s obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.

PHYSICAL REQUIREMENTS / WORKING ENVIRONMENT

• Must be able to work in an environment with constantly elevated temperatures
• Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees
• Must be able to lift at least 50 lbs.

OTHER

Applicants with additional language skills preferred

Compensation : $16.30 / hour

JOB SUMMARY

The Host position is responsible for providing organizational and operational support to the management staff for the efficient operations of the Restaurant.

These duties include (1) overseeing Open Table reservations, (2) seating the dining room in an efficient manner, (3) training new employees hired as hosts, (4) answering all incoming phone calls and checking voicemails, (5) handling inquiries for private events, and (6) keeping the host and bathroom areas clean, organized, and well-stocked at all times.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintain a positive, high, well-balanced energy level throughout the entire shift
• Have strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating manner
• Exhibit consistently dependable, reliable, punctual, and trustworthy conduct
• Provide exemplary guest service on a consistent basis
• Daily review of Open Table reservations, special events and private parties and create a game plan for the day
• Politely welcome guests by greeting them and ensure they are seated in a timely manner
• Maintain host and bathroom areas by keeping them clean, organized, and well-stocked at all times
• Respond to all inquiries about private parties
• Assist the management team with guest relations for day-to-day operations

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

• Knowledge of Teamwork and Toast POS system
• Ability to read, write and speak the English language to interact with guests, the public, and coworkers
• Proficient verbal communication skills
• Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment
• Strong interpersonal skills to provide overall guest satisfaction
• Superior attention to detail
• Excellent organizational skills
• Experience with Open Table
• Ability to multitask
• Ability to interact professionally at all times with guests, management team and coworker

QUALIFICATION STANDARDS

Education

High School Diploma or GED equivalent optional

Experience

• Minimum of one years’ experience in a fast-paced restaurant / bar preferred
• Must be at least 18 years old
• Licenses or Certificates
• Food Handlers Card preferred
• ABC Service Certification preferred
• CPR certification and / or First Aid training preferred

GROOMING

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company’s grooming standards.

This policy is implemented in compliance with the Company’s obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.

PHYSICAL REQUIREMENTS / WORKING ENVIRONMENT

• Must be able to work in an environment with constantly elevated temperatures
• Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees
• Must be able to lift at least 25 lbs.

OTHER

Applicants with additional language skills preferred

Compensation : $16.30-$18.00 / hour