Texas Department of Aging & Disability Services Jobs (11)

Job Description :

Under the supervision of the Director of the Health Promotion and Chronic Disease Prevention Section (HPCDP) and general direction of the Staff Services Officer, this position performs advanced professional administrative assistance work for the HPCDP Section.

Assists, reviews, coordinates, and tracks assignments and inquiries for the HPCDP section. Provides high-level administrative assistance and support to section director and other staff within the section.

Provides technical advice and assistance to administrative staff within the section. Provides executive support to the section director.

Schedules, coordinates, and prioritizes internal and external appointments and meetings for the section director. Coordinates assigned meetings and conference calls as needed.

Monitors section director’s email and maintains calendar in Microsoft Outlook. Ensures calendar is updated and identifies potential scheduling conflicts.

Coordinates travel arrangements and purchasing as needed. Prepares and coordinates correspondence and reports. Handles credit card purchases for the HPCDP section.

Work is performed under minimal direction with considerable latitude for use of initiative and independent judgment. Essential Job Functions :

35%) In coordination with the section director, responds to requests for information, evaluates requests and inquiries to determine priority matters and alerts the director accordingly.

Assists, reviews, coordinates, and tracks assignments and inquiries. Prepares correspondence, forms, meeting agendas, and organizational charts using Microsoft Office Suite.

Proofs all correspondence for accuracy before routing for the director’s approval. Provides technical guidance and advice on administrative policies, procedures, standards, and other matters to HPCDP section staff.

Provides executive support to the section director. Schedules, coordinates, and prioritizes internal and external appointments and meetings for the section director.

Coordinates assigned meetings and conference calls as needed. Monitors director’s email and maintains calendar in Microsoft Outlook.

Ensures calendar is updated and identifies potential scheduling conflicts. Receives, analyzes, distributes, and takes appropriate action on incoming mail and telephone calls on behalf of the section director and other section staff.

Compiles and submits Open Records and Public Information Act Request reports within the allotted timeframe. Completes Community Health Improvement Division’s assignments in a timely and accurate manner.

20%) Completes purchase requisitions and processes invoices for payment. Follow up with appropriate staff within the agency regarding the requisitions and invoices and troubleshoot if any issues occur.

Coordinates travel arrangements and purchasing as needed. Enter travel request approvals and claims on behalf of the Section Director and other staff for reimbursement as needed.

Coordinates travel arrangements and hotel reservations for section director as needed. Prepares and submits travel vouchers for reimbursement.

15%) Handles credit card (ProCard) purchases for the HPCDP section and take necessary trainings for serving as a card holder.

Safeguards and uses the ProCard for approved purchases and follow the section’s guidelines and protocol. Submits the monthly ProCard reports in a timely and accurate manner.

Remain compliant with the agency’s requirements and processes.

25%) Acts as back up for other administrative staff and the Staff Services Officer. Train and mentor new administrative staff as needed.

Plans, directs and coordinates special projects, activities or events. Serves as a resource for section staff in the proper processes and steps in accomplishing administrative tasks.

Assists in the preparation of administrative reports and specialized projects for the HPCDP section. Measures progress made on plans or projects, presenting updates to staff involved in the planning process.

Responsible for routine and ad hoc administrative reports. May serve on section workgroups.

5%) Performs other duties as assigned including but not limited to, actively participating and / or serving in a supporting role to meet the agency’s obligations for disaster response and / or recovery or Continuity of Operations (COOP) activation.

Such participation may require an alternate shift pattern assignment and / or location.

Knowledge Skills Abilities :

Knowledge of office management principles, practices, and standard and administrative procedures.

Knowledge of State of Texas Open Records and Public Information Act reporting and routing.

Knowledge of State of Texas travel rules and regulations.

Knowledge of State of Texas purchasing systems, procedures, and standards.

Skill in written and verbal communication.

Skill in time management, planning, prioritizing, and organizing workload to meet deadlines.

Skill in bookkeeping.

Skill in the use of Microsoft Office (including Outlook, Word, PowerPoint, Excel, and Visio), State of Texas HHS Enterprise Portal, and CAPPS Financial System and Access HR.

Skill in the use of standard office machines and equipment.

Ability to track and prioritize multiple tasks and assignments.

Ability to handle the demands of a fast-paced office.

Ability to manage confidential information and sensitive issues and materials.

Ability to handle high-level administrative issues.

Ability to analyze and solve work-related problems independently.

Ability to prepare correspondence independently, proofread, and edit.

Ability to communicate effectively and courteously with executives, staff, and the general public.

Ability to plan and schedule meetings and make travel arrangements.

Job Description :

Performs advanced consultative services and technical assistance work that includes coordinating activities required to implement, operate and monitor state wide courier services for the Laboratory Services Section.

Develops policies and procedures. Provides consultative services and technical assistance to Laboratory and DSHS program staff, external customers and the courier contractor.

Provides customer service. Evaluates the effectiveness of the courier service and prepares management reports. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Based on your work area, consistently comply with DSHS Laboratory, local, state and federal guidelines to ensure a safe functioning laboratory.

Performs other duties as assigned. Essential Job Functions :

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 1. Provides customer service. Ensures that eligible providers receive the training materials and instructions necessary to schedule a pick-up and to package specimens appropriately for shipment.

Assists with customer inquiries or issues related to the courier service. Resolves customer service problems and documents quality assurance issues.

Provides internal customer service by communicating delays and issues with shipments. (35%)

EJF 2. Evaluates the effectiveness of the courier services and prepares management reports. Monitors courier performance, verifies invoices, and monitors courier budget.

Requests input from eligible submitters, laboratory staff Quality Assurance Office, and program areas on the effectiveness of the courier service.

Identifies problems and proposes corrective actions. Adds, removes, and changes provider schedules, as needed. Prepares reports and meetings as required by Laboratory management.

Gathers and evaluates statistical data such as number of specimens transported, turnaround time, and number of specimens received in unsatisfactory condition, etc.

and identifies trends. (30%)

EJF3. Develops and implements policies and procedures. Collaborates with laboratory staff, Program Staff, Laboratory Managers and / or the courier contractor to develop and implement policies and procedures for the use of the courier service enrolled submitters.

Develops and maintains educational materials for courier service enrolled submitters such as courier user manuals and educational reminders. (15%)

EJF4. Provides consultative services and technical assistance to Laboratory and DSHS program staff and external customers.

Works closely with DSHS Privacy Office to report any HIPAA breaches and provide notifications to affected individuals. Works with the Container Preparation Group Manager and staff to create and update, as necessary, forms for ordering of supplies required for packaging specimens for transport by the courier.

Coordinate the purchase and inventory of lockboxes. Works closely with Laboratory Educators to recruit submitters for courier services, as budget allows.

Works closely with Laboratory Accounting to enter requisitions and pay invoices. (15%)

EJF 5. Performs other duties as assigned including but are not limited to actively participating and / or serving in a supporting role to meet the agency’s obligations for disaster response and / or recovery or Continuity of Operations (COOP) activation.

Such participation may require an alternate shift pattern assignment and / or location. Participates in the selection process for new or continuing courier contracts.

5%) Knowledge Skills Abilities :

Knowledge and understanding of the roles of public health laboratories.

Knowledge of clinical, diagnostic, research, environmental and / or public health laboratory testing.

Knowledge of statistical analysis processes and of program planning and implementation.

Knowledge of state and federal regulations related to the transportation of clinical and / or dangerous goods specimens.

Knowledge of email, word processing, spreadsheet and database programs such as Word, Excel, Access, PowerPoint and Outlook.

Knowledge of laboratory information management, inventory and / or shipping systems.

Knowledge of laboratory and / or public health policies and procedures.

Skill in effective customer service practices. Skills in oral and written communication.

Skill in synthesizing and analyzing complex information for a variety of purposes.

Skill in problem solving and conflict resolution.

Skill in systems development and evaluation, project management, time management and planning.

Skill in the operation of computers and applicable computer software.

Ability to exercise sound judgment in making critical decisions; to analyze complex information and develop plans to address identified issues;

to demonstrate negotiation and facilitation skills; to prepare reports; to communicate effectively and to plan, assign, and / or supervise the work of others.

Ability to assemble, correlate, analyze and evaluate data; to devise solutions to problems; to prepare concise reports with recommendations;

to develop and evaluate policies and procedures.

Ability to read, understand and explain state and federal regulations related to the transportation of clinical specimens and / or dangerous goods specimens.

Ability to build effective working relationships with individuals at all levels within DSHS.

Ability to work and communicate effectively with internal and external customers; providing consultative services and technical assistance.

Ability to organize and manage multiple tasks, prioritize heavy workloads and meet deadlines.

Ability to facilitate meetings and projects and work effectively with teams.

Ability to handle stressful situations. Ability to create, review and follow standard operating procedures.

Ability to complete assignments without close supervision.

Ability to lift, push, pull and carry packages / boxes / coolers up to 50 lbs repeatedly throughout the day; for all packages over 50 lbs, assistance is required.

Job Description : Data Entry Operator

Data Entry Operator

Administrative Assistant (DEO III) works under the general supervision of the Manager II in the Laboratory Reporting Branch.

Performs complex data entry for the Texas Health Steps, Newborn Screening or Microbiological Programs. Proofreads demographics and makes corrections as needed.

Meets strict deadlines and daily quotas. Assists with training of new employees. Performs other general clerical duties as needed in the Laboratory Reporting Branch.

Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace.

Works under moderate supervision with moderate latitude for the use of initiative and independent judgment. Other duties as assigned.

Must be able to work Saturday's and / or state holidays as determined by the agency or supervisor. Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace. Essential Job Functions :

40%) Enters complex patient, specimen and test information into the Laboratory Information Management Systems (LIMS) computer system.

Process a minimal of - submission forms daily. Enters 80 submission forms per hour. Determines if additional information is necessary to process test reports.

Completes work according to established deadlines. Permits no more than eighteen documented entry errors per year. Performs all tasks according to the Standard Operating Procedural (SOP) manual.

40%) Prints patient and specimen demographics and verifies all information entered on no less than - forms per day. Edits any information that was entered incorrectly and releases that work, same day.

Process submission forms for archiving. Permits no more than eighteen documented errors of miss-caught information per year.

Performs all tasks according to SOP manuals.

10%) Run end of day reports, filing, enter PKU monitoring, enter Unsatisfactory specimens, enter clinical chemistry, creating boxes for filing, running newborn screen queries, pick up microbiology and newborn screen submission forms, enter rabies specimens, reading and responding to email from lab personnel in a timely manner.

5%) Other duties as assigned include but are not limited to actively participating and / or serving in a supporting role to meet the agency's obligations for disaster response and / or recovery or continuity of operations (COOP) activation.

Such participation may require an alternate shift pattern assignment and / or location.

5%) Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace.

Knowledge Skills Abilities :

Knowledge of modern office practices

Knowledge of and ability to work with confidential medical records / files / information

Knowledge of medical terminology

Skill in written and verbal communication

Skill to perform task with a high degree of accuracy and paying close attention to detail

Skill in data entry

Ability to work with confidential material

Ability to communicate to the public in a diplomatic, courteous, and objective manner

Ability to prioritize work, manage time effectively and meet deadlines

Ability to daily make quick rational decisions; work independently in fast paced / stressful situations

Ability to work well with others as a team member

Ability to handle multiple tasks at a time

Job Description :

Data Analyst V performs highly advanced (senior-level) evaluation of vital statistics data for Vital Statistics Section, management, legislative entities, and Vital Statistics Federal Partners.

The DA V reports to the Director of the Vital Statistics Section. The Data Analyst V performs moderate supervisory work overseeing the daily activities of the data management team, including establishing goals and objectives, setting priorities and standards to achieve established goals, and evaluating team activities.

• The DA V oversees the development, implementation, and analyzes of vital statistics data projects; the review and analysis of legislation, regulations, and policy requiring evaluation activities;
• and the preparation and presentation of evaluation findings. The DA V applies advanced evaluative and statistical methods to vital statistics data;

writes advanced scripts and code for computer based statistical software. To enhance understanding of Vital Statistics Section programs and issues, this position prepares a variety of reports, studies, and other deliverables for Vital Statistics administration and policy analysts containing analyses of vital statistics data, the methods and procedures used, and the relevant sources referenced.

The DA V provides consultation and assistance to internal and external staff and other Department of State Health Services agencies in developing evaluative methods and strategies for more effective reporting of data and analyses.

Supervises Data Management team to insure team goals are met. Performs work under minimal supervision with considerable latitude for the use of initiative and independent judgment. Essential Job Functions :

35%) Manages the planning, designing, and development of SQL code programming and report layout to ensure user data requests are properly translated for use in statistical modeling and graphic analysis reports and follow prescribed security measures.

Manages data extraction from TER, TxEVER and other agency databases using SQL code. Oversees the evaluation of data management team activities to insure that daily, weekly, and annual performance measures are met.

Serves as the Vital Statistics liaison to the Center for Disease Control / National Center for Health Statistics (CDC / NCHS) to provide timely vital statistics data per the Vital Statistics Cooperative Program (VSCP) contract.

Manages activities of the data management team in preparing a reports, studies, and other deliverables containing analyses of vital statistics data related to births, deaths and fetal deaths by establish goals and objectives for improving data quality, safeguarding vital record data and meeting delivery timelines.

Oversees the development and implementation of research methods and analytical procedures for evaluating vital statistics data;

applying advanced statistical methods to vital statistics data; coordinating project design, planning statistical analysis and / or reporting.

Oversees the development of advanced scripts and code for computer based statistics applications (statistical modeling / graphic analysis), and documents processes and procedures for technical and non-technical TER / TxEVER users.

Serves as expert regarding VSS data integrity, and performs quality assurance activities of VSS data.

25%) Directly supervises a multidisciplinary data and reporting staff. Supervision includes screening, interviewing and hiring positions, assigning work, developing performance standards, completing performance evaluations, and counseling, recommending personnel or disciplinary actions and leave approvals.

Manages staff development to ensure and encourage high standard of work output. Works on continuous process improvement in assigned work areas regarding analyzing VSS data for statistical use, identifying inconsistencies, identifying any significant differences in data, and then preparing associated reports in order to advise / make data revisions;

therefore implementing high VSS data standards.

20%) Oversees the fulfillment of requests for vital statistics data from a variety of internal and external stakeholders such as the Office of Inspector General Medicaid Fraud Unit, Teachers Retirement System of Texas, Texas Secretary of State office, Social Security Administration and HHSC Medicaid Eligibility per contractual agreement.

Work will involve using complex SQL queries to extract data from the vital records registration database in flat file format.

15%) Provides consultation and assistance to internal vital statistics staff and other DSHS agencies in developing methods and strategies for effective reporting of vital statistics data and analyses.

Provides for testing and evaluation of newly developed knowledge, methods, and techniques in vital statistics data collection and reporting Defines requirements for development / modification of section interface files and tests for accuracy, reliability, and validity.

Works to analyze data to ensure there are no data inconsistencies; Implements and defines data standards. Consults the Vital Reporting & Registration Branch Manager in vital statistics policy development and revision to determine impact on reporting capabilities and current / future research.

Serves as the Vital Statistics Section Technical Liaison with the TxEVER development team to insure functionality meets section reporting standards.

5%) Performs other related duties, as assigned. Performs duties in the absence of the State Registrar. DSHS employees are expected to support this mission either by actively participating and / or serving in a supporting role to meet the agency's obligations for disaster response and / or recovery or COOP activation.

Knowledge Skills Abilities :

Knowledge of vital statistics and other population-based data sources for surveillance. Knowledge of web-based data systems.

Skill in business and program analysis. Skill in developing goals and objectives and develop procedures to monitor and evaluate progress.

Skill in complex problem solving. Skill in advanced use of computer software, such as Word, Excel, PowerPoint, Tableau, and report / query.

Ability to gather, assemble, correlate, interpret and analyze data. Ability to plan, organize, schedule and monitor completion of assigned projects.

Ability to prepare concise reports. Ability to develop and revise policies and procedures. Ability to assess and manage priorities.

Ability to organize and present complex information to a variety of audiences, verbally and in writing. Ability to communicate clearly, concisely and effectively.

Ability to work in a team-approach collaborative environment. Ability to construct complex SQL queries.

Job Description :

Environmental Protection Specialist IV performs and coordinates highly advanced environmental evaluations of National Priorities List Superfund sites and other hazardous waste areas.

Work involves conducting site inspections / site visits, collecting samples for laboratory testing, evaluating the quality of environmental sampling data, and evaluating environmental sampling results with regard to potential human health impact.

This includes identifying contaminants of potential concern and identifying actual or potential human exposure pathways.

Assesses the potential onsite and offsite fate and transport of contaminants by evaluating available meteorologic, geologic, hydro-geologic, and topographic information.

Assesses site information to determine potential public health impacts and makes risk management recommendations for the site.

Prepares written technical reports of environmental assessments for State agencies, Federal agencies, and the public. Serves as health assessor for the Public Health Assessment and Consultation group under a Cooperative Agreement with the Agency for Toxic Substances and Disease Registry (ATSDR).

Participates in State and Federal public workshops and community meetings to address concerns pertaining to the public health impact of site under investigation.

Work is performed under the general direction of the Group Manager with latitude for the use of initiative and independent judgment. Essential Job Functions :

Performs and coordinates highly advanced environmental evaluations of National Priorities List Superfund sites, other State and Federal hazardous waste sites or other sites involving potential exposures to environmental contamination.

Researches, acquires (from Federal, State, and Local agencies), and reviews environmental documentation on hazardous waste sites.

Plans, coordinates, and conducts site inspections / site visits at hazardous waste sites. Evaluates environmental data, interprets the results with respect to potential human health impacts, and prepares technical reports of findings and recommendations. (50%).

Produces and / or reviews written and oral reports that may include legally defensible testimony regarding public health investigations, studies, and other site-specific issues.

Interacts with media and community representatives to present the Texas Department of State Health Services (DSHS) views / opinions on particular issues associated with potential risks associated with hazardous waste sites or other situations pertaining to exposure to hazardous substances. (25%).

Participates in community meetings and public availability sessions to present and discuss information and / or respond to questions concerning various aspects of public health risk assessments / consultations.

Participates with other program staff in health professional and community health educational activities associated with exposure to hazardous substances.

This may include public speaking, poster presentations, and / or preparation of materials for distribution to the public.

Coordinates with other staff regarding health education activities for State and federal hazardous waste sites. (15%).

Represents DSHS at state and federal workshops. This includes presenting results of public health assessments / consultations and participating in panel discussions, as necessary.

Participates in the ATSDR review of public health assessments providing peer review for assessments and consultations. (5%)

Performs related work as assigned. Other duties as assigned include but not limited to actively participating and / or serving in a supporting role to meet the agency’s obligations for disaster response and / or recovery or Continuity of Operations (COOP) activation.

Such participations may require an alternate shift pattern assignment and / or location . (5%) Knowledge Skills Abilities :

Knowledge of public health and environmental health issues; site assessments; human health risk assessments; site inspections;

chemical contaminants; and fate and transport of chemicals in the environment.

Skill in obtaining and compiling environmental sampling data from various sources and evaluating and interpreting data quality.

Skill in using computer for word processing and data analysis using Microsoft programs (Word, Excel), SAS, R or other data analysis software.

Ability to determine the chemical contaminants of potential concern; to recognize possible exposure pathways of public health concern;

to coordinate site inspections / site visits at State and Federal hazardous waste sites; to work outdoors in rough terrain and conduct field investigations of environmental contamination

Ability to plan and direct projects, manage workloads, and establish deadlines.

Ability to prepare written public health assessments and to effectively communicate orally and in writing with other staff, governmental agencies, the public, and the media.

Ability to conduct site visits pertaining to health assessments and consultations.

Ability to wear site-specific personal protective equipment when necessary.

Job Description : Social Worker III

Social Worker III

Works under the direction of the Clinical Manager for the Comprehensive Rehabilitation Services (CRS) Program. The Social Worker III performs work to support the mission, goals and values of HHSC and applies critical thinking skills and sound decision making.

Work performed supports rehabilitation outcomes for individuals with traumatic brain injury (TBI) and / or spinal cord injury (SCI) utilizing a wraparound approach, person-centered planning and trauma informed care.

Collects and analyze information to determine eligibility (e.g. medical, psychological, neuropsychological records, etc.

works collaboratively with the individual to develop a person-centered rehabilitation plan of supports designed to achieve the individuals identified goals.

Provides case management, resource facilitation, continuous reassessment of the individual’s rehabilitation needs and discharge planning.

Counsels the people CRS supports and their families, oversight of the treatment process with contractors to ensure timely, cost-effective provision of services and individual progress toward achievement of their goals.

Develops and maintains relations with community referral sources and stakeholders. Works collaboratively with staff, individuals / families to provide education, coaching, mentoring, identifies gaps in resources, and build upon strengths to assist the individual to function independently in the home and community.

Applies best practices, uses available comparable benefits, and services to ensure effective use of public funds. Serves as the subject matter expert for TBI and SCI.

Work is performed using HHS electronic case management system. Works independently, with minimal supervision and with latitude for the use of initiative and independent judgment.

Performs other duties as assigned and attends work on a regular and predictable schedule in accordance with agency leave policy. Essential Job Functions :

1. Collect and analyze all information necessary to make an accurate eligibility decision (e.g. medical, psychological, school records, etc.

interview person with traumatic brain and / or spinal cord injury to complete a comprehensive assessment utilizing person centered practices and a trauma informed care approach to make accurate eligibility decisions. (10%)

2. Develop and implement person-centered rehabilitation plans for people supported by CRS which identify the person’s short term and long-term goals and objectives regarding their rehabilitation, treatment and actions required to achieve the goals and objectives. (10%)

3. Utilizing the wraparound model, coordinate and approve the purchase of goods, services and supports including rehabilitation, durable medical equipment and ancillary services.

Provide oversight of the treatment process with staff and community providers to ensure timely, use of comparable benefits, cost effective provision of services and supports that aids in progress toward achievement of their identified goals.

This includes collaborating with the treatment team, discussing their ongoing rehabilitation and other needs, assessing and reassessing the individual’s needs, support systems and community resources. (25%)

4. Provides case management, resource facilitation and discharge planning to ensure continuity of care and all identified needs are addressed prior to case closure.

A person’s discharge plan will identify how they will continue to receive needed supports, support systems, and community resources after case closure. (20%)

5. Provides education, guidance, self-advocacy and support to persons with a traumatic brain and / or spinal cord injury and their families throughout their participation in the program.

Provide technical assistance to providers and community providers regarding policies, procedures and the provision of services. (10%)

6. Utilizes both written and verbal communication with a variety of internal and external stakeholders to maintain a positive working relationship and ensure a cohesive link in the service delivery system.

Documents all case related actions and communication in the electronic case management system. Consults with supervisor on a regular basis to communicate case related issues / needs. (10%)

7. Responds to inquiries from HHSC staff, service providers, other state agencies and the general public regarding programs, adhering to administrative regulations, policies, and procedures.

Provide technical assistance to staff and community providers to ensure implementation of policies and procedures. Participates in program policy and procedure development, contract monitoring, program evaluation, and budget planning. (5%)

8. Serves as a subject matter expert on traumatic brain injury and traumatic spinal cord injury to internal and external stakeholders, person’s supported, and their families.

Maintain a working knowledge of community resources and make referrals as necessary to ensure appropriate use of state funds. (5%)

9. Performs other duties as assigned to support the Comprehensive Rehabilitation Services program’s mission and goals. (5%)

Knowledge Skills Abilities :

Knowledge of :

State and Federal programs, federal regulations and guidelines

Rehabilitation and social services programs

Assistive technology for individuals with TBI and SCI

Available resources and comparable benefits

Behavioral strategies for individuals with disabilities

Skills in :

Applying critical thinking and problem-solving skills to address barriers

encountered throughout the rehabilitation process

Case and caseload management

Engaging the individual in an active and meaningful partnership throughout the rehabilitation process

Effectively applying the rehabilitation process

Gathering, evaluating and analyzing information used in the rehabilitation process

Operating a computer in a windows environment

Understanding and applying policies and procedures

Effectively conduct interview and assessments to determine eligibility and develop a treatment plan based on policy

Counseling techniques used in the rehabilitation process

Establishing and maintaining effective working relationships

Providing effective case management for service delivery

Ability to :

• Think creatively and support creative thinking in others
• Plan, organize and achieve goals
• Manage multiple priorities and time effectively
• Motivate individuals and / or family members to achieve treatment goals to live independently.
• Plan, organize and present information effectively both orally and in writing
• Collaborate with internal and external stakeholders to maximize available resources and ensure continuity of care

Job Description :

Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals?

Then the Health and Specialty Care System (HSCS) may be just the place for you! The HSCS is comprised of nine psychiatric hospitals located throughout the state, and one youth residential psychiatric center in Waco.

The HSCS is a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission.

The hospitals provide state-of-the-art treatment that is recovery-oriented and science-based. Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan.

The Receptionist reports to the Director of Support Services. The Receptionist position is a full time position, scheduled to work rotating schedule on the weekends also.

The receptionist responds to all calls coming into the switchboard console and assists visitors to the hospital. He / she is usually the first employee to meet and greet clients or visitors to the hospital.

The receptionist will monitor the fire panels and announce emergency codes over the PA system. He / she will be under the direct supervision of the Director of Support Services with limited latitude for the use of initiative and independent judgment. Essential Job Functions :

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and / or overtime in accordance with agency leave policy and performs other duties as assigned.

Responds to call coming into the switchboard console in order to assist the hospital customers in a professional and timely manner.

Monitors Fire Alarm panels and makes announcements, as necessary to ensure the safety of patients, employees and visitors.

Assists visitors, patients and family members and directs them to appropriate locations to ensure confidentiality and safety of patients is maintained.

Attends and participates in all mandatory training in order to meet agency and hospital requirements, maintain job competencies and develop professionally

Other duties as assigned include but are not limited to actively participating and / or serving in a supporting role to meet the agency’s obligations for disaster response and / or recovery or Continuity of Operations (COOP) activation.

Such participation may require an alternate shift pattern assignment and / or location. Knowledge Skills Abilities :

Knowledge of administrative, clerical, and data entry procedures and systems.

Skilled in the use of a telephone switchboard.

Ability to transfer incoming calls to appropriate personnel, to greet and direct visitors.

Ability to communicate effectively.

Job Description :

Under the direct supervision of Program Supervisor and overall Direction of the Program Manager, performs highly advanced (senior-level) social services and case management work.

Provides Case Management for Children and Pregnant Women (CPW) programs, Newborn Screening (NBS), Childhood Lead Poisoning Prevention Program (CLPP), Personal Care Services (PCS), Children’s Health Insurance Program (CHIP), Child Protective Services (CPS), and case management services for families in the Children with Special Health Care Services Program (CHSCN-SP).

Assist families with the eligibility determination process for CSHCN-SP. Travels to conduct home visits. Completes intakes, Family Needs Assessments, Service Plans, and Follow-up Services to families on caseload.

Links families to community Resources. Conducts comprehensive assessments to determine eligibility and need for PCS and Community First Choice (CFC).

Conducts presentations and / or communicates program services, changes to consumer / public in a positive and accurate manner.

Actively participates and advocates in Community Resource Coordination Groups (CRCG), case management coalitions and community organizations.

Provides information and referral services. Completes administrative duties, special assignments, monthly report and work activities in a professional and timely manner.

Works under minimal supervision, with extensive latitude for the use of initiative and independent judgement. Works collaboratively with public health staff in the event of a regional or state disaster.

Maintains confidentiality. Essential Job Functions :

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

l. EJF : (45%) Client Services

Description : Maintains case files Provides Specialized Social Work consultation and assessment to families of children who are medically fragile and other identified populations to determine Personal Care Services Eligibility.

Conducts Needs Assessments on all open Case Management cases and completes Individual Service Plans (ISP) with follow up assessments.

Conducts follow-up visits with families to determine if services have been rendered or are still needed. May need to attend school meetings or group conferences for clients receiving case management.

Documents all relevant information properly and in a timely manner. Maintains case files and enters family encounter information into an online database.

ll. EJF : (20%) Community & Outreach

Description : Collaborates with community groups, other regions, public health entities, and regional program staff. Attends community events related to case management needs.

Provides presentations and information to stakeholders and other community members as needed. Participates and collaborates with local, state and federal social service entities and others to promote efforts to service families with children who have health risks, conditions and special health care needs.

Attends trainings and seminars to obtain and further knowledge about resources in the community. Provides presentations and information to stakeholders and other community members as needed.

lll. EJF : (15%) Reporting

Description : Responsible for reporting all SH&SS activities to meet regional program goals and objectives and reporting to Program Supervisor and / or Case Manager Coordinator.

Ensures that all case related and community activities are properly documenting in the appropriate database as determined by central office or regional needs.

Maintain and document all work events within the proper time frames.

lV : EJF : (15%) Quality Assurance

Description : Create corrective action plans after receiving the results of Quality Assurance files audited. Maintain proper documentation of any QA audits.

Document all corrective actions on TWICES. Assists in training new staff, volunteers and social worker interns. Participate in peer review for regional quality assurance.

: EJF : (5%) Adherence to policy & Other Duties as assigned

Description : Employee actively participates and / or serves in a supporting role to meet the agency’s obligation for disaster response and / or recovery or Continuity of Operations (COOP) activation.

Performs other duties as assigned. Other Duties as assigned include, programmatic processes for upcoming events and conferences.

Complete program tasks as needed. Maintains an acceptable driving record, a valid class C Texas driver's license, and professional license.

Maintains working knowledge of Human Resources, Information Technology, Administrative Policy and Program Policy. Reports time, labor and travel information in a timely manner.

Knowledge Skills Abilities :

Knowledge of Case Management principles and practices.

Knowledge of children’s programs, such as Medicaid, CSHCN, Case Management for Children & Pregnant Women, CPS / Foster Care, SSI, NBS, NBHS, Lead, Early Childhood Intervention (ECI), and CHIP.

Knowledge of quality assurance and technical assistance policies and procedures.

Knowledge of community resources on a local, state and national level.

Knowledge of the cultural and socioeconomic issues related to health and disabilities.

Skill in using computer software programs in word processing, spreadsheets, databases, electronic mail and Internet, specifically MS Word, PowerPoint, Excel, Access and Outlook.

Skill in compiling monthly reports, travel reports, and time activity reports.

Skill in conducting in-home family needs assessments and developing service plans.

Skill in providing presentations and trainings.

Skill in conflict resolution, mediation, and problem solving.

Ability to work effectively as a team member in an interdisciplinary setting.

Ability to interpret and apply program policies and procedures.

Ability to provide professional leadership.

Ability to maintain confidentiality.

Ability to plan work in an orderly manner to manage caseloads and meet deadlines.

Ability to provide training and technical assistance to professionals.

Ability to speak and write effectively and to address audiences in a professional manner.

Ability to provide own transportation to conduct work duties.

Ability to work under minimum supervision with considerable latitude for initiative and independent judgment.

Ability to follow DSHS Policies and Procedures and adhere to the DSHS Standards of Conduct and Work Rules.

Job Description : OVERVIEW

OVERVIEW

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected children, elderly, and people with disabilities from abuse, neglect, and exploitation.

DFPS accomplishes this responsibility by employing over 12, workers who live up to the agency's Mission, Vision, & Values 27 million citizens of Texas.

A Child Protective Investigations Unit Administrative Assistant- .

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected children, elderly, and people with disabilities from abuse, neglect, and exploitation.

DFPS accomplishes this responsibility by employing over 12, workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas.

DFPS is not only a qualifying organization for the Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making qualifying monthly payments, but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity as well as Texa$aver (k) and Programs under the Employees Retirement System of Texas.

An additional benefit you will receive is 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year.

Your annual paid leave accrual increases as your tenure increases.

HELP US MAKE A DIFFERENCE AS :

For a realistic job preview for this position and about the agency, please click here.

Essential Job Functions :

Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.

Greets visitors, responds to general questions, and directs callers to proper location.

• Prepares correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit.
• Assists staff in matters of office processes and operations including, solving office software and equipment problems such as copy and fax machines to duplicate and transmit materials.

Assists with sorting and routing mail.

• Prepares various forms, including time and leave, and arrangements and reimbursement for travel, in addition to assisting with training activities as needed to back-up other Unit Secretary.
• Maintains a Master Tracking Chart system for progress updates, and develops and maintains various forms, case files and reports.

Performs data entry into IMPACT and other electronic programs and systems. Provides program and agency information and / or makes referrals to other community resources.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.

Knowledge Skills Abilities :

• Knowledge of office practices and administrative procedures.
• Skill in using Microsoft Works or Windows environment.
• Skill in establishing and maintaining effective working relationships.
• Skill in effective verbal and written communication.
• Skill in working in an office supporting several staff members.
• Ability to interact with all levels of staff.
• Ability to work independently in a fast-paced environment.
• Ability to operate a personal computer and various software packages at an advanced level.
• Ability to effectively handle multiple assignments in a dynamic environment.
• Ability to work with confidential information.
• Ability to operate basic office equipment such as fax, copying, and adding machines.

Job Description : Social Worker II

Social Worker II

Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals?

Then the Health and Specialty Care System (HSCS) may be just the place for you! The HSCS is comprised of nine psychiatric hospitals located throughout the state, and one youth residential psychiatric center in Waco.

The HSCS is a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission.

The hospitals provide state-of-the-art treatment that is recovery-oriented and science-based. Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan.

Social Worker II The Social Worker II will work under direct supervision of the Social Work Supervisor. The Social Worker II functions as an active member of a multidisciplinary team on an inpatient psychiatric unit at the San Antonio State Hospital.

May provide assessment, diagnosis and treatment of mental, emotional, and behavioral disorders, conditions and addictions, including severe mental illness in adults.

The social worker will follow assigned patients through the course of their stay or until their transfer to another unit.

Services provided to the patients include : Social assessments, assessments of patients, participating in the diagnosis of patients, recovery / treatment planning, provision of treatment, involvement in patient and family education, general casework, and coordination of aftercare services.

The social worker will also participate as an active member of the treatment team. Treatment methods include the provision of individual, marital, couple, family, psychoeducational and process group therapy, supportive counseling, direct practice, and psychotherapy.

Licensed Social workers are qualified to use the Diagnostic and Statistical Manual of Mental Disorders-5 (DSM-5), the International Classification of Diseases (ICD), and other diagnostic classification systems in assessment, diagnosis and other activities.

This position could provide the opportunity to work with a variety of units to include : Acute Care, Forensic 46B (incompetent to stand trial) and 46C (not guilty by reason of insanity), Residential, Psychiatric Intensive Care Unit (PICU), and Geriatric. Essential Job Functions :

1.Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and or overtime in accordance with agency leave policy and performs other duties as assigned.

2. Provides advanced social work services to include : Writing Social Assessments of the patient to aid in identifying the psychosocial, economic, and physical needs of clients, assess clients’ support systems and available community supports.

3. Participates as an active member of the treatment team completing admission assessments, to help in the development of individualized treatment plans, and engages in routine treatment plan reviews to monitor treatment progress and continual assessment of ongoing needs.

4. Serves as liaison between clients and their families, state and judicial systems, and facility or treatment providers.

Provides patient and family education; make referrals to appropriate resources. Facilitates clinical, therapeutic, and / or psychosocial groups.

5. Provides continuity of care and coordinated discharge planning by involving the patient, family / significant others (with consent), as well as the committing court, county jail, and Local Mental Health Authority (LMHA), for an orderly discharge that includes a referral for continued treatment and services.

6. Other duties as assigned include but are not limited to actively participating and / or serving in a supporting role to meet the agency’s obligations for disaster response and / or recovery or Continuity of Operations (COOP) activation.

Such participation may require an alternate shift pattern assignment and / or location. Knowledge Skills Abilities :

1. Knowledge of principles, methods, techniques and practices of social work as applied to individuals, groups and families.

2. Knowledge of hospital procedures / SOPs, Medicare and Joint Commission standards.

3. Skills in effectively utilizing community resources and making referrals in conjunction with discharge planning and continuity of care.

4. Ability to work cooperatively and effectively with other disciplines and groups to exercise tact and good judgement when dealing with people;

to communicate effectively using both oral and written methods.

5. Ability to work harmoniously with co-workers as well as students.

6. Ability to use a computer is also very important.

Job Description :

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems.

The centers provide campus-based direct services and supports at 13 centers located throughout the state.

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making qualifying monthly payments.

We also offer excellent health benefits, a lifetime monthly retirement annuityas well as (k) and Programs under the Employees Retirement System of Texas.

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Vehicle Driver III position performs highly complex (senior-level) motor vehicle operations and works under the supervision of the Regional Laundry Director.

The Regional Laundries deliver, pick-up, and process linens for both State Hospitals and State Supported Living Centers.

Work involves operating a heavy-duty tractor-trailer and / or a medium duty truck to transport cargo between state owned facilities.

The Vehicle Driver follows a predetermined schedule to deliver and pick up cargo from facilities in the state on and off campus.

This position is responsible for ensuring that the cargo is handled in a manner consistent with facility rules and regulations.

Duties include maintaining cleanliness of the vehicle and the cargo space in a sanitary manner; and operating motorized vehicles in a safe manner in accordance with facility rules and state traffic laws to deliver and pick up cargo as scheduled.

This position is required to maintain forms and records pertaining to vehicle operations. The completion of work requires use of established methods and / or techniques.

The Vehicle Driver III has no financial responsibility but is accountable for assigned property. All tasks will be performed within established time frames.

The Vehicle Driver III works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions :

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and / or overtime in accordance with agency leave policy and performs other duties as assigned.

Safely operates over the road tractor-trailer and any other state vehicle in accordance with agency and facility rules / guidelines while obeying all state / federal / local traffic laws.

Operates an over the road tractor-trailer and any other vehicle in accordance with Texas Department of Transportation (TXDOT) rules and regulations between state facilities.

Possesses and maintains a commercial driver license (class A CDL) and medical card to operate an over the road tractor-trailer.

Carries facility cell phone always, when on / off campus trips. Acquires the Regional Laundry Director or Laundry Manager’s signature for the load before leaving the home facility;

calls the receiving facility to notify they are on the way; and, calls the home facility before leaving from the pick-up sight with the cart count.

Meets with the Regional Laundry Director daily to develop a plan of action; coordinates with other drivers.

• Delivers / picks up linens to / from the folding / worker program. Checks the folding / worker program for enough products to begin the day;
• lines out the folding scheduled for the day; notifies the Regional Laundry Director findings and makes a plan for the day;
• checks with the Laundry Manager to see where the empty carts need to be delivered from the folding / worker program; delivers unfolded product to the folding / worker program;
• picks up folded product from the folding / worker program and completes a Folding Log with cart number, facility, item, linen weight, cart weight, and initials on one side and completed Inventory Log on the other side;

transfers the completed Folding Log info to the appropriate clean shipping form load sheet when returning to laundry; turns in the completed Folding Log to the Regional Laundry Director.

loads carts on the over the road clean trailer or stages them on the clean dock, coordinates with laundry manager; assists dryer operator in covering carts with a sheet and ensure that there are enough empty carts for the day.

• Performs operator vehicle and trailer preventative maintenance checks. Specific checks will be made before, during and after operations;
• and reports any issues related to the vehicle as soon as possible. Checks for proper fluid levels for crankcase oil, transmission and power steering fluid, and brake master cylinder fluid prior to each over the road trip;
• makes all safety checks (windshield wipers, lights, etc.) prior to, during, and after operations; drains brake air lines daily, if applicable to the assigned vehicle;
• follows all driver checklist items, and performs all operators preventative maintenance service on schedule; fills out daily Driver's Vehicle Inspection Report and files reports with the Laundry Clerk;

fuels and checks tire pressure in all laundry vehicles; checks and ensures load is secure and lift gate is secure before leaving.

Processes paperwork to fulfill departmental needs and requests. Initiates, processes and completes paperwork according to local / state guidelines and without significant errors or time delays.

Completes the following forms after each use : Disinfecting of Laundry Trucks, Driver's Vehicle Inspection Report, Miles Log in Truck, Clean & Dirty Shipping (Cart #'s, description of contents, weight of contents, weight of cart, initials).

Distributes laundry mail to the facility at the clean drop off sight; picks up or receives laundry mail from the facility at the soil pick-up sight and delivers it to the Laundry Clerk when reporting back to the home facility.

Records all fueling in the Fuel Log by recording date, mileage, and gallons at maintenance and mileage log in the truck.

Completes detailed maintenance check list weekly / monthly. Completes Folding Program Log each time linens are picked up from the folding program and returns the completed form to the Regional Laundry Director.

Completes the Cart Inventory form as required by the Regional Laundry Director.

Delivers cargo in a safe and timely manner. Safely accounts for and properly loads, ties down and unloads cargo. Ensures laundry carts and trailer will not be damaged in any way due to a failure to properly load and tie down the cargo.

Uses tie downs and keeps an inventory log for replacement. Records and checks off carts and weighs poundage as loaded on the Clean Shipping Sheet Log.

Records and checks off carts and weighs poundage as unloaded on the Dirty Shipping Sheet Log. Obtain supervisor sign off on the Clean Shipping Sheet Log before load leaves the facility.

Maintains cargo integrity and safety. Ensures vehicle cargo capacity is not exceeded and that cargo is distributed to reduce maximum axle loading.

Receives and maintains certification for using lifts, pallet jacks, and other loading / unloading equipment in a safe manner following appropriate guidelines and policies while performing this position.

Conducts vehicle operation and safety training. Ensures new laundry staff are trained to safely operate the medium duty trucks and to safely use lift gates on all laundry vehicles.

Ensures new laundry staff are trained to safely load and unload cargo using the appropriate straps. Ensures new laundry staff are trained in accurate recording of load sheets.

Assists in keeping new linen inventory current. Records and reports when bringing in new inventory or taking out new inventory.

Serves as back up, this includes but is not limited to, all tasks assigned to the Laundry Worker I’s, II’s, and III’s. When directed by the Regional Laundry Director, may supervise the work of laundry worker I’s, II’s, III’s.

Maintains delivery vehicles at optimal condition. Properly cleans and sanitizes the trailer interior after unloading soiled laundry carts based on standards / policy prior to loading clean items.

Cleans the trailer walls and floor with a strong, acceptable disinfectant and / or power washes / steam cleans after unloading soiled carts.

Maintains a record of each cleaning, and files the reports with the Laundry Clerk. Cleans the exterior of the tractor-trailer at least once a month or as weather permits.

Cleans the tractor of all trash after each use and sweeps out the floor board. Cleans the windows and mirrors after each trip.

Pressure washes the inside of the trailers once a week or more if needed. Keeps tie downs in place and in good condition and replaces when needed.

Other duties as assigned include but are not limited to actively participating and / or serving in a supporting role to meet the agency’s obligations for disaster response and / or recovery or Continuity of Operations (COOP) activation.

Such participation may require an alternate shift pattern assignment and / or location.

Knowledge Skills Abilities :

Knowledge of safe motor vehicle operations and preventative maintenance.

Knowledge of safe cargo loading / unloading, storage, and securing methods.

Knowledge of operations / instruction manuals, and safety materials.

Knowledge of all Texas Department of Transportation (TXDOT) driving rules and regulations.

Knowledge of infection control policies.

Skill and safety in operating tractor-trailer combination and medium duty vehicle(s).

Verbal and written communications skills with internal enterprise customers and external vendors to convey information, clarify issues, and / or respond to inquiries.

Good physical stamina, hand to eye coordination, and reflexes.

Ability to use lift gates, pallet jacks, forklifts or other loading / unloading equipment.

Ability to possess and maintain appropriate certification for forklift or other equipment required by the position.

Ability to use proper lifting techniques.

Ability to lift and carry 40-50 pounds.

Ability to throw 20 pounds 6’.

Ability to maneuver loaded laundry cart with dimensions up to 57 (high) x 28 (depth) x 48 (wide).

Ability to push and pull carts mounted on 6 wheels weighing between 50- pounds.

Ability to operate commercial scale.

Ability to train others.

Ability to identify problems and / or solutions to problems.

Ability to communicate effectively with people with diverse back grounds.

Ability to count, read, follow, comprehend, and interpret documents such as maps, safety rules, operating procedures, instructions and manuals.

Ability to follow, give, record, document written / verbal directions, instructions, communications, schedules, reports, documents, records;

to and from subordinates and other program related customers.

Ability to maintain accurate records and write effectively and legibly.

Ability to become computer literate and use Office and Webmail.

Ability to work in all weather conditions.

Ability to safely operate vehicles with limited visibility utilizing mirrors, spotters or other safe backing techniques as required by policy / law.