Medical Receptionist
Job Description
TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11, students from 47 states and 54 foreign nations.
We employ over 1, full-time and 2, part-time Islanders (including students / GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.
As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.
TAMU-CC’s beautiful campus is located on a -acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews.
Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.
From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.
Day in a Life :
The Medical Receptionist is responsible for providing staff support and performing the business activities for the University Health Center Clinic.
How You Will Contribute :
Collect and record patient charges for clinic and pharmacy. Reconcile cash box and prepare receipts for deposit. Investigate minor errors on cash transaction and resolve problems.
Prepare receipts and deposit forms according to Health Center procedures.
- Greet patients and visitors (in person or by phone); route calls; make routine appointments.
- Disseminate general business information to students, faculty, staff, and the general public about the Health Center clinic and pharmacy.
- Data entry into Electronic Medical Records system (i.e. update personal, insurance and financial information in patient’s accounts, scan patient paperwork and medical records from other providers).
- Prepare various work orders and manage service calls and repairs. Send, receive, and distribute mail and correspondence.
- Monitor, organize, and create orders for office and clinic supply inventory and over the counter medications. Receive, verify, and log receipt of goods within Health Center Electronic Medical Records system.
- Assist Directors with scheduling meetings, processing correspondence, and managing phone calls and faxes.
- Assist RNs / providers by notifying them of patient’s arrival, supplying paperwork needed for specific appointment, and maintaining supply of medical forms, release of information forms and educational handouts.
- Serve on committees as requested. Participate as a member of the University Health Center / Division of Student Engagement and Success Team.
Participate in departmental and division staff meetings.
- Promote excellent customer service and teamwork within department and division.
- Perform other duties as assigned.
Qualifications :
- High school diploma or GED.
- Two years of related experience in general office, bookkeeping, or personnel operations.
- Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
- Strong interpersonal and communication skills. Planning and organizational skills.
- Ability to multitask and work cooperatively with others.
Preferred Qualifications :
- Experience in a medical office or acute care setting.
- Experience working in a university student health center.
Salary :
- $14.42 -$16.35 / Hourly
Executive Assistant I
Job Description
GENERAL DESCRIPTION :
The Texas Division of Emergency Management (TDEM) is an emergency response entity, this status can affect working hours, travel needs and change in duties as needed.
The Executive Assistant I, under general supervision, provides complex administrative support to high level administrators for an executive or senior leadership.
Work involves coordinating high-level administrative operations for the assigned division or department. This position has moderate latitude for the use of initiative and independent judgment with respect to matters of significance.
This position reports to Division Chief, Disaster Finance & State Disaster Reimbursement.'
Salary is a fixed rate. It is not a range.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES :
Coordinates calendars, meetings, and other activities. Provides technical guidance and advice on administrative matters to agency executives, management, or staff.
Coordinates and monitors action items and assignments made by management.
Drafts and manages correspondence and communications, schedules appointments, manages calendar, and coordinates travel. Prepares travel arrangements and itineraries, and may approve and process travel reimbursements.
Prepares notices or agendas for meetings.
Assists in compiling reports, maintains records and other documents, and coordinates special events.
Communicates policies, procedures, standards, and methods. Interprets policies, rules, and regulations.
Responds to inquiries, resolving problems or inquiries Reviews administrative practices and programs and assists in formulating procedures and processes.
Performs basic statistical analysis and composes statistical based reports for the division or department.
Plans and coordinates logistical and administrative support for events, meetings or other special functions and provides on-site support.
Researches, compiles, and applies information, making evaluative judgments on appropriate data to use.
Coordinates the general office duties, such as ordering supplies, basic bookkeeping work and assisting with general human resources work.
Develops and maintains filing, record-keeping and records management systems.
Answers phone calls, routes incoming calls accordingly, takes messages, greets visitors, and directs visitors to appropriate staff.
Assists in researching technical issues.
May assist in developing and reviewing training materials.
May serve as back up for other TDEM Executive Assistants as needed.
Ability to travel up to 10%.
Face-to-face and person-to-person interactions are required.
Maintain a regular course of attendance during assigned work schedule and work extended hours when needed.
Perform related work as assigned.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.
Other duties may be assigned.
MINIMUM QUALIFICATIONS :
Education Bachelor’s degree in applicable field or equivalent combination of education and experience.
Experience Three years of related experience.
Additional work experience or the type described above may be substituted for the education requirement on a year-for-year basis.
Thirty semester hours is equivalent to one year of experience. A completed advanced degree in a relevant field may also be substituted in lieu of work experience.
KNOWLEDGE, SKILLS AND ABILITIES :
Working knowledge of, or the ability to rapidly assimilate information related to TAMUS, state, and federal regulations, legislation, guidelines, policies, and procedures.
Must exercise excellent interpersonal skills- position continually requires demonstrated poise, tact, diplomacy, and an ability to establish and maintain effective working / professional relationships with internal and external customers.
Ability to perform effectively under relatively constant high volume, firm schedule situations. Must be organized, flexible, and able to prioritize in a multi-demand and constantly changing environment.
Demonstrated ability to meet multiple and sometimes conflicting deadlines without sacrificing accuracy or timeliness; ability to work independently;
and to understand and effectively apply complex oral and written instructions and procedures.
Skill in communicating orally and in writing. Ability to communicate with tact and diplomacy.
Must demonstrate ability to access relevant information and be able to utilize and / or present research and conclusions in a clear and concise manner quickly and efficiently.
Must demonstrate an ability to examine data / information, discern variations / similarities, and be able identify trends, relationships, and causal factors, as well as grasp issues, draw accurate conclusions, solve problems, and apply actions to effectively resolve current issues and prevent recurrences of problem conditions.
Must possess high levels of proficiency with utilized software and systems and be able to learn new software / systems. Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Must demonstrate an ability to responsibly handle sensitive and confidential information and situations.
Must adhere to applicable laws / statutes / policies related to access, maintenance, and dissemination of information.
Ability to operate outside of normal working hours on a twelve hour shift during an activation of the State Operations Center, as well as nights, weekends, and holidays as needed.
Must be able to travel by vehicle or other modes of transportation intra or interstate for a low frequency (10 percent).
Ability to anticipate and identify issues and problem solve.
REGISTRATION, CERTIFICATION OR LICENSURE :
Must successfully complete and obtain certification in IS-, IS-, IS-, IS- FEMA courses within twelve months of employment and any other training as determined.
Additional Military Crosswalk (occupational specialty code) information can be accessed at : href " target " blank">
Resumes are not accepted in lieu of an application.
Equal Opportunity / Affirmative Action / Veterans / Disability Employer committed to diversity.
Social Media Manager
Job Description
GENERAL DESCRIPTION :
The Texas Division of Emergency Management (TDEM) is an emergency response entity and this status can affect working hours, travel and change in duties as needed.
Under general direction, the Social Media Manager will develop and execute social media strategy to maximize agency branding and effectively engage with communities across the state to develop beneficial relationships, and to share pertinent preparedness, response, recovery, and mitigation information with members of the public.
This position will use paid / earned advertising to implement the agency’s social media strategy and must demonstrate the ability to develop an effective social media marketing plan to reach targeted audiences.
This individual will work collaboratively with the TDEM Media and Communications team to develop brand awareness and build an online reputation to leverage the agency’s position as a trusted source of disaster information.
This position is responsible for creating, curating, and publishing original and high-quality content for all social media platforms.
During active and declared disasters, this position plays a key role in monitoring activity, managing social media messaging, and actively engaging with followers.
This position works cross-functionally with the Media and Communications team as well as with other agency personnel within the organization to produce content that is cohesive, consistent, impactful, and spotlight the agency resources and services as well as the agency workforce.
This person will work collaboratively with team members to develop and support a strategy to maintain and grow web traffic and user engagement.
The Social Media Manager will use the latest digital technologies for social media analytics and trends to produce reports that will aid the overall agency communications strategy and goals.
The ideal candidate should have excellent communication skills, have a deep understanding of social media strategy and analytics, and be able to express agency views creatively.
This position is at will status at the discretion of the agency head.
This position reports to the Chief of Media, Communications, and Preparedness.
Salary is a fixed rate. It is not a range.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES :
Manage the social media publishing calendar in coordination with Media and Communications personnel to keep constituents informed, grow agency brand, and support all aspects of statewide emergency management initiatives.
Perform research on current benchmark trends and audience preferences, analyze data for insight and iteration.
Establish social media strategy and goals to maximize agency positive branding (e.g., response period, response to feedback, etc.)
Design and implement social media strategy to align with agency goals, utilizing social media analytics and metrics.
Generate, edit, and share engaging content daily with original and unique copy, photos, videos, etc.
Copywrite and edit posts for agency-branded social media, including employee social media sharing recommendations.
Develop an internal social media style guide to refine agency brand voice across channels. Be the go-to resource for the agency on social media trends, analytics, and best practices.
Work with Digital Media and Design personnel on creating social media assets that reinforce the agency’s visual branding and support social media campaign efforts.
Work with agency web personnel in monitoring web traffic metrics to reach cross-promotional goal on all platforms.
Produce a regular analysis of social media activity, growth, sentiment, and popular conversations across the agency’s reach.
Collaborate with statewide and regional communications staff to ensure brand and messaging consistency and effectiveness.
Maintain an active presence and engagement with followers, monitor reviews, and identify opportunities for the Media and Communications division to amplify accurate and reliable information.
Stay up to date with current technologies and trends in social media, design tools, and applications.
Maintains quality control of all information released on behalf of the agency.
Ability to travel up to 25%.
Face-to-face and person-to-person interactions are required.
Maintain a regular course of attendance during assigned work schedule and work extended hours when needed.
Performs other duties as assigned.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.
Other duties may be assigned.
MINIMUM QUALIFICATIONS :
Education A Bachelor’s or Master’s degree from an accredited four-year college or university or an equivalent combination of education and experience.
Experience A minimum of three years of related experience. Writing, analytics, and excellent public speaking skills are vital.
Must possess strong writing, editing, public speaking, and leadership ability.
Preferred Awareness of and proficiency with a variety of communication technologies, including social media analytics.
Relevant work experience may be substituted in lieu of education requirements on a year-for-year basis, with one year experience equivalent to thirty semester hours.
A completed advanced degree in an applicable field may also be substituted in lieu of work experience.
KNOWLEDGE, SKILLS AND ABILITIES :
Proven work as a social media manager with solid understanding of social media metrics and analysis.
Ability to develop effective social media marketing plans to reach target audiences.
Skill in establishing plans and setting objectives and goals that support an overall communications strategy.
Displays excellent leadership and management skills.
Demonstrates exceptional people skills.
Exhibits superior critical thinking and analytical skills. Demonstrates strong written and verbal communication skills and the ability to perform compelling content for all agency platforms.
Demonstrates the ability to effectively engage in all forms of media and communications activities, including social media content creation to promote the agency and emergency management public information campaigns.
- Ability to direct and organize program activities; to establish program goals and objectives that support the strategic plan;
- to identify problems, evaluate alternatives, and implement effective solutions; to develop and evaluate policies and procedures;
to prepare reports; to communicate effectively and work with others.
Ability to manage confidential material with discretion, organize effectively, and work independently and adjust to daily changing demands.
Knowledge of multimedia communications management and content production.
Strong organizational skills.
Impeccable attention to detail.
Strong and effective communication skills.
Excellent copywriting skills.
Ability to deliver creative content (text, image, and video).
Solid knowledge of Search Engine Optimization (SEO), keyword research and Google Analytics.
Knowledge of online marketing channels.
Proficiency in MS Office applications to include Word, Excel, PowerPoint, and Outlook Skill in handling multiple tasks and prioritizing.
Ability to work with frequent interruptions and changes in priorities. Ability to multi-task.
Ability to anticipate and identify issues and problem solve.
Ability to work extended or non-traditional hours such as evenings, weekends, special events, etc.
Ability to communicate with tact and diplomacy.
Ability to prioritize tasks and meet strict timelines.
Ability to train others.
Ability to establish and maintain good working relationships with external stakeholders, the press, and the public.
Outstanding people skills with a demonstrated ability to work in an open, respectful, collaborative environment. Ability to cultivate a network of multiple stakeholders.
Possesses strong organizational abilities and is highly meticulous.
Ability to translate strategic thinking into action.
Ability to travel (25%)
Ability to manage sensitive and confidential information and situations.
Adhere to applicable laws / statues / policies related to access, maintenance, and dissemination of information.
Availability for after-hour, holiday, and weekend work is required to include twelve hour shifts during activations of the State Operations Center during emergencies and disasters.
May be required to travel in- or out-of-state by vehicle or other mode of transportation, sometimes overnight or for extended periods.
Additional Military Crosswalk (occupational specialty code) information can be accessed at : href " target " blank">
Resumes are not accepted in lieu of an application.
Security Officer
Job Description
TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11, students from 47 states and 54 foreign nations.
We employ over 1, full-time and 2, part-time Islanders (including students / GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.
As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.
TAMU-CC’s beautiful campus is located on a acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews.
Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.
From our generousbenefits packageand professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.
PURPOSE
This position is responsible for providing security on campus and at off campus locations owned or controlled by the university.
RESPONSIBILITES
Provide security on campus and at off campus locations owned or controlled by the university by patrolling areas on foot, cart, or motor vehicle.
Observe and report irregularities such as safety hazards, security breaches, and emergency situations.
Assist with unlocking and locking doors and buildings.
Enforce parking rules and regulations and issue citations to those in violation.
Provide assistance to motorists needing help with problems such as keys locked in cars or jumpstarts. Provide information to the public regarding parking regulations, locations of parking lots, streets, and buildings.
Secure parking lots for special events by setting up barricades. Maintain security of lot.
Assist other divisions within the University Police Department when requested. Perform other duties as assigned.
QUALIFICATIONS
High School Diploma orGED.
Six months of related experience.
Basic skills using computers and knowledge in the use of hand tools.
Able to work outside in various weather conditions.
Able to work shift work and able to frequently lift and / or move twenty pounds.
PREFERRED QUALIFICATIONS
One year of related security experience.