Sun Life Jobs (4)

Product Manager

Sun Life Los Angeles, CA
APPLY

Vous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire.

Vous travaillerez avec des collègues dynamiques experts dans leur domaine qui sont impatients de partager leurs connaissances avec vous.

Vous aurez des gestionnaires inspirants qui vous aideront à développer votre potentiel et à atteindre de nouveaux sommets.

Chaque jour, vous aurez de nouvelles occasions de rendre la vie de nos Clients plus radieuse ils sont au cœur de tout ce que nous faisons.

Découvrez comment vous pouvez faire une différence dans la vie des gens, des familles, des collectivités ici et partout dans le monde.

Description de poste :

Job Purpose

Research, analyze, design, build, support, deliver and / or test advanced technology or service solutions of small scale and low-to medium complexity that are high-quality, innovative, efficient, creative, scalable, adaptable, dynamic, fully performing and comply with all standards and best practices in support of business and Client outcomes and objectives.

Works independently and applies advanced product or service management skills, tools, practices, and techniques to all deliverables.

Exhibits advanced understanding of core product or service management concepts such as : strategic thinking, delivery, user science & empathy, A / B testing, usability, agile planning, design thinking, and focused on learning more about these domains and continuously honing their craft.

Ability to focus on task at hand, follow-through on prescribed plan with ability to be flexible and think under pressure.

Highly motivated team player with a strong desire to learn, grow, and continuously improve.

Major Accountabilities

Get to the root of problems facing our clients before jumping to solutions.

Lead squad adoption of client obsessed practices, leveraging design thinking frameworks and playbook approaches.

Lead the planning and execution of client research and design workshop practices to build and execute the Product Roadmap and OKR creation.

Synthesize information from multiple channels such as direct client feedback, stakeholder feedback, market research, competitor analysis, and user testing.

Author feature briefs and user stories, conduct acceptance testing and create detailed release notes and wiki-based product documentation.

Ensure key squad level artefacts are created and maintained. Examples : current / future state client journey maps, personas, empathy maps, story boards etc.

Work hand in hand with the Squad & UX designer to create amazing user experiences.

Review and prioritize backlogs in preparation for increment and / or related planning activities and make appropriate trade-offs to optimize value delivery

When necessary, work in conjunction with the technical support team to triage and assess production issues, perform impact analysis, and provide support to the engineering team to bring issues to resolution.

Specialized knowledge

Experienced with agile development and other SDLCs

Ability to collaborate with technical leadership to strike the appropriate trade-off between technical design and functionality

Be curious and data driven - contribute to the definition, data collection, and analysis of data for KPIs and product metrics.

Problem Solving

Strong analytical and problem-solving skills with an ability to guide subject matter experts towards solutions

Solution-oriented mindsight with an ability to balance short vs long term trade-offs

Track record of independently assessing problems and articulating business needs in the form of user stories

Education and Experience

Masters or Bachelor degree

Minimum 7- 10 years of working experience with at least 4-5 in insurance or financial services

Minimum 2-3 years working experience as a Product Manager (preferred), Business Analyst, Project Manager

Minimum 2-3 years working as part of a team in an Agile delivery environment

Qualification in Agile Project Management and / or Lean / Six Sigma is strongly preferred

Communication Scope

Proficient written and oral English

Exceptional stakeholder management, conflict handling and communication skills

Strong organizational skills and ability to multi-task

Track record of leading and coaching distributed cross-cultural team members in a matrix structure0

Management Scope

No direct reports initially

Functional lead for the business unit to 3-4 Agile delivery squads of approximately 6-8 members each

Travel

International travel may be required soon after start date; estimated travel

Catégorie d'emploi :

Analyse des besoins informatiques - Systèmes

Fin de l'affichage :

Full-time
APPLY

Product Manager

Sun Life Los Angeles, CA
APPLY

Vous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire.

Vous travaillerez avec des collègues dynamiques experts dans leur domaine qui sont impatients de partager leurs connaissances avec vous.

Vous aurez des gestionnaires inspirants qui vous aideront à développer votre potentiel et à atteindre de nouveaux sommets.

Chaque jour, vous aurez de nouvelles occasions de rendre la vie de nos Clients plus radieuse ils sont au cœur de tout ce que nous faisons.

Découvrez comment vous pouvez faire une différence dans la vie des gens, des familles, des collectivités ici et partout dans le monde.

Description de poste :

Job Purpose

Research, analyze, design, build, support, deliver and / or test advanced technology or service solutions of small scale and low-to medium complexity that are high-quality, innovative, efficient, creative, scalable, adaptable, dynamic, fully performing and comply with all standards and best practices in support of business and Client outcomes and objectives.

Works independently and applies advanced product or service management skills, tools, practices, and techniques to all deliverables.

Exhibits advanced understanding of core product or service management concepts such as : strategic thinking, delivery, user science & empathy, A / B testing, usability, agile planning, design thinking, and focused on learning more about these domains and continuously honing their craft.

Ability to focus on task at hand, follow-through on prescribed plan with ability to be flexible and think under pressure.

Highly motivated team player with a strong desire to learn, grow, and continuously improve.

Major Accountabilities

Get to the root of problems facing our clients before jumping to solutions.

Lead squad adoption of client obsessed practices, leveraging design thinking frameworks and playbook approaches.

Lead the planning and execution of client research and design workshop practices to build and execute the Product Roadmap and OKR creation.

Synthesize information from multiple channels such as direct client feedback, stakeholder feedback, market research, competitor analysis, and user testing.

Author feature briefs and user stories, conduct acceptance testing and create detailed release notes and wiki-based product documentation.

Ensure key squad level artefacts are created and maintained. Examples : current / future state client journey maps, personas, empathy maps, story boards etc.

Work hand in hand with the Squad & UX designer to create amazing user experiences.

Review and prioritize backlogs in preparation for increment and / or related planning activities and make appropriate trade-offs to optimize value delivery

When necessary, work in conjunction with the technical support team to triage and assess production issues, perform impact analysis, and provide support to the engineering team to bring issues to resolution.

Specialized knowledge

Experienced with agile development and other SDLCs

Ability to collaborate with technical leadership to strike the appropriate trade-off between technical design and functionality

Be curious and data driven - contribute to the definition, data collection, and analysis of data for KPIs and product metrics.

Problem Solving

Strong analytical and problem-solving skills with an ability to guide subject matter experts towards solutions

Solution-oriented mindsight with an ability to balance short vs long term trade-offs

Track record of independently assessing problems and articulating business needs in the form of user stories

Education and Experience

Masters or Bachelor degree

Minimum 7- 10 years of working experience with at least 4-5 in insurance or financial services

Minimum 2-3 years working experience as a Product Manager (preferred), Business Analyst, Project Manager

Minimum 2-3 years working as part of a team in an Agile delivery environment

Qualification in Agile Project Management and / or Lean / Six Sigma is strongly preferred

Communication Scope

Proficient written and oral English

Exceptional stakeholder management, conflict handling and communication skills

Strong organizational skills and ability to multi-task

Track record of leading and coaching distributed cross-cultural team members in a matrix structure0

Management Scope

No direct reports initially

Functional lead for the business unit to 3-4 Agile delivery squads of approximately 6-8 members each

Travel

International travel may be required soon after start date; estimated travel

Catégorie d'emploi :

Analyse des besoins informatiques - Systèmes

Fin de l'affichage :

Full-time
APPLY

Office Assistant

Sun Life Los Angeles, CA
APPLY

Description

Perform administration work for the business operations

Responsible for scanning and indexing all incoming documents within the agreed timeframe

Ensure good quality for all images and perform record reconciliation

Handle simple enquiries in a timely and professional manner and escalate issues or problems to manager in a timely manner

Job Requirements : Diploma and above

Diploma and above

Relevant admin experience would be an advantage

Customer oriented, initiative with positive working attitude

Good numerical sensitivity and attentive to details

Good typing skills (both English and Chinese)

Good written English and Chinese

Open to Fresh Graduates

We offer 5-day work, attractive salary, MPF and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process.

All information will be held in strict confidence and only be used for recruitment purpose).

Catégorie d'emploi :

Employé temporaire

Fin de l'affichage :

Full-time
APPLY

Office Assistant

Sun Life Los Angeles, CA
APPLY

Description

Perform administration work for the business operations

Responsible for scanning and indexing all incoming documents within the agreed timeframe

Ensure good quality for all images and perform record reconciliation

Handle simple enquiries in a timely and professional manner and escalate issues or problems to manager in a timely manner

Job Requirements : Diploma and above

Diploma and above

Relevant admin experience would be an advantage

Customer oriented, initiative with positive working attitude

Good numerical sensitivity and attentive to details

Good typing skills (both English and Chinese)

Good written English and Chinese

Open to Fresh Graduates

We offer 5-day work, attractive salary, MPF and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process.

All information will be held in strict confidence and only be used for recruitment purpose).

Catégorie d'emploi :

Employé temporaire

Fin de l'affichage :

Full-time
APPLY