Study Hotels Jobs (5)

The Study at Johns Hopkins is currently seeking a highly organized and meticulous Housekeeping Manager to manage and mentor our Housekeeping team members.

This position is responsible for the day-to-day operations of our room, laundry, and public areas operations. In partnership with the Rooms Division leaders, ensure that we deliver a comfortable and clean guest experience and align with our brand standards.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities

• Be an integral part of Housekeeping operations, including managing Room Attendant's boards, inspecting all public areas, managing the in-house laundry team, maintaining proper inventory levels, and responding to guest inquiries.
• Inspect daily all areas of responsibility, maintaining the highest quality of standards. This includes public areas, guest rooms, F&B outlets, storage areas, uniform, and linen areas.
• Manage, mentor, and engage all Housekeeping team members, set clear expectations, and establish accountability in a team setting.

Create and support a positive working environment that promotes curiosity, teamwork and fosters growth.

Create and implement cleaning and preventative maintenance programs to ensure the appearance and life of all furniture, fixtures, and equipment.

Provide the highest and most efficient level of hospitality service expected by our guests. Train and develop staff to be personable and professional in all settings and provide a thoughtful guest experience.

Work closely with Human Resources to recruit, interview, and onboard new team members.

• Create and review the department schedules, ensure the property is staffed sufficiently to handle anticipated business, and assist where needed.
• Work with all departments to meet their needs as it relates to Housekeeping.
• Field guest concerns, listen, and extend assistance to resolve matters and deliver a thoughtful and enjoyable guest experience.

Resolve complaints in person, by phone, or through written message. Develop relationships with return guests, group contacts, and other guests to provide personalized service.

Fundamentals

• Education : A Bachelor's degree in Business Administration, Hotel Management, or related field is preferred.
• Experience : 2+ years in a similar role within a lifestyle brand hotel operation, with a proven advancement record, and currently employed in a management position.
• Effective leadership skills to engage, motivate and develop staff. Must be able to delegate, set priorities, utilize a team to execute short and long-term plans, and establish accountability in a team setting.
• Flexibility to work any shift, including evenings, weekends, and holidays, as dictated by business needs.
• Skilled in the use of advanced, moderately complex, Property Management (HMS) and Time & Attendance Systems.
• Strong proficiency with Microsoft Excel, Word, and Outlook.
• Excellent verbal and written interpersonal communication skills.
• Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
• Ability to positively communicate and interact with all hotel departments, external vendors, and guests.
• Study Hotels is a drug free workplace. Pre-employment drug test and background check required.

About Us

The Study at Johns Hopkins, the fourth property of the Study Hotels brand, is located at the main gate of Johns Hopkins University’s Homewood Campus.

As part of the revitalized Charles Village corridor, guests will feel immersed in both campus life and the surrounding community, and able to enjoy all that Johns Hopkins University and Baltimore have to offer the moment they leave the hotel.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

The Study at Johns Hopkins is currently seeking a highly organized and meticulous Housekeeping Manager to manage and mentor our Housekeeping team members.

This position is responsible for the day-to-day operations of our room, laundry, and public areas operations. In partnership with the Rooms Division leaders, ensure that we deliver a comfortable and clean guest experience and align with our brand standards.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities Be an integral part of Housekeeping operations, including managing Room Attendant's boards, inspecting all public areas, managing the in-house laundry team, maintaining proper inventory levels, and responding to guest inquiries.

Inspect daily all areas of responsibility, maintaining the highest quality of standards. This includes public areas, guest rooms, F&B outlets, storage areas, uniform, and linen areas.

Manage, mentor, and engage all Housekeeping team members, set clear expectations, and establish accountability in a team setting.

Create and support a positive working environment that promotes curiosity, teamwork and fosters growth. Utilize industry best practices to maintain maintaining highest quality standards in training, performance, and procedures.

Create and implement cleaning and preventative maintenance programs to ensure the appearance and life of all furniture, fixtures, and equipment.

Provide the highest and most efficient level of hospitality service expected by our guests. Train and develop staff to be personable and professional in all settings and provide a thoughtful guest experience.

Work closely with Human Resources to recruit, interview, and onboard new team members. Create and review the department schedules, ensure the property is staffed sufficiently to handle anticipated business, and assist where needed.

Work with all departments to meet their needs as it relates to Housekeeping. Field guest concerns, listen, and extend assistance to resolve matters and deliver a thoughtful and enjoyable guest experience.

Resolve complaints in person, by phone, or through written message. Develop relationships with return guests, group contacts, and other guests to provide personalized service.

Fundamentals Education : A Bachelor's degree in Business Administration, Hotel Management, or related field is preferred.

Experience : 2+ years in a similar role within a lifestyle brand hotel operation, with a proven advancement record, and currently employed in a management position.

Effective leadership skills to engage, motivate and develop staff. Must be able to delegate, set priorities, utilize a team to execute short and long-term plans, and establish accountability in a team setting.

Flexibility to work any shift, including evenings, weekends, and holidays, as dictated by business needs. Skilled in the use of advanced, moderately complex, Property Management (HMS) and Time & Attendance Systems.

Strong proficiency with Microsoft Excel, Word, and Outlook. Excellent verbal and written interpersonal communication skills.

Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.

Ability to positively communicate and interact with all hotel departments, external vendors, and guests. Study Hotels is a drug free workplace.

Pre-employment drug test and background check required. About Us The Study at Johns Hopkins, the fourth property of the Study Hotels brand, is located at the main gate of Johns Hopkins University’s Homewood Campus.

As part of the revitalized Charles Village corridor, guests will feel immersed in both campus life and the surrounding community, and able to enjoy all that Johns Hopkins University and Baltimore have to offer the moment they leave the hotel.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. Powered by JazzHR

The Study at University City is currently seeking Laundry Attendants to create a comfortable, clean, and memorable guest experience.

This position is primarily responsible for cleaning, pressing and folding laundry in our on-site laundry facility.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities

Handle all aspected of our in-house laundry department, including but not limited to : Removing linens from laundry chute to organized wash piles.

Wash and dry linens according to type specifications. Press and fold linens according to brand standards. Stock floor landings when necessary.

Notify when inventory and supply levels are low

• Attends to guests' needs and requests, including delivering extra bathroom necessaries, providing stayover service, and promptly reporting repairs to Engineering.
• Coordinate with all hotel departments to manage guest requests.
• Assist other team members to contribute to the best overall performance of the department and the hotel.
• Under the direction of the Housekeeping Manager, the Room Attendant is responsible for following company standards, safety, and security procedures.

Must be able to maintain a safe and clean work environment.

Fundamentals

• Experience : Previous hotel housekeeping experience preferred.
• Ability to extending arms overhead to perform cleaning tasks and work in confined spaces.
• Ability to work a flexible schedule, including weekends and holidays. Typical shifts are scheduled from 7am to 3pm or 3pm to 10pm.

Weekend availability strongly preferred.

• The ability to positively communicate effectively with guests and team members verbally and / or in written form with basic English communication skills.
• Ability to withstand continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to a maximum of 50 pounds.
• Ability to stand and walk for an entire shift and perform repetitive motions.
• Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment.
• EOE AA- Minorities / Females / Vet / Disability / Gender Identity / Sexual Orientation
• Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.

About Us

The Study at University City, the second property of the Study Hotels brand, is located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia, PA.

The 212-room hotel features areas of discovery and connection placed throughout for purposeful guest interaction, including three custom designed museum cases showcasing artifacts from nearby museums, custom writing desks complete with postcards to encouraging guests to connect with family and friends postage free, and a European-inspired café.

Guest rooms and public spaces are designed around a bright, uplifting palette, reflective of contemporary residential living.

The Study at University City offers CO-OP Restaurant & Lounge, an energetic restaurant featuring great food and spirited hospitality positioned at the bustling corner of 33rd and Chestnut Streets.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Team members are eligible to participate in our 401(k) plan and Employee Assistance Program.

Study Hotels is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

Study Hotels is honored to bring its genuine hospitality and high-quality, full-service lodging to Johns Hopkins University in Baltimore, MD.

The Study at Johns Hopkins is currently seeking a Hotel Controller to manage the property's day-to day-accounting functions and provide the General Manager and Corporate Office with accurate, and relevant financial data to ensure the smooth operation of the property.

This position is responsible for the administration of accounts payable, accounts receivable, general cashiering, income auditing and general ledger functions.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities

• Implements procedures and systems as directed by Study Hotel’s corporate office and enforces policies, procedures, and brand standards.
• Reviews and reports on the hotel and restaurant’s positions in areas of income, expense, and earnings, based on past, present, and future operations and validates completeness and accuracy to the General Manager and Study Hotel’s corporate office.
• Ensures the accurate and timely payment for all vendors, including fees relating to federal, state, and local taxes, licenses, permits and regulatory contracts.
• Works with department leads to proactively assist with purchase orders, cost control, revenue enhancement possibilities, and monthly reporting requirements.
• Works alongside the General Manager in creating the annual budget. Manages the processes, facilitates meetings, and gathers feedback from department leads.
• Acts as the property’s check and balance in all financial aspects. Reviews all revenue adjustments, paid out vouchers, and complimentary guest amenities.

Scrutinizes orders, invoices, and checks for reasonableness and proper authorization.

Co-ordinates with the Information Technology team to ensure effective systems in place to streamline processes and reduce cost to process payable transactions.

Fundamentals

• Education : A Bachelor’s degree in finance, accounting or related field is preferred.
• Experience : A minimum of 3 years in a similar role within the hospitality industry, with a proven advancement record and currently employed in a management position.
• Skilled in the use of advanced, moderately complex, Property Management, Point of Sale, Accounting, and Time & Attendance Systems.
• Strong proficiency with Microsoft Excel, Word, and Outlook.
• Possess a thorough knowledge of Accounting practices and procedures including the Uniform Systems of Accounts for the Hotel Industry.
• Proficient with US, State, and Local tax regulations.
• Excellent verbal and written interpersonal communication skills.
• Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
• Ability to positively communicate and interact with all hotel departments, external vendors, and guests.
• Study Hotels is a drug free workplace. Pre-employment drug test and background check required.

About Us

The Study at Johns Hopkins, the fourth property of the Study Hotels brand, is located at the main gate of Johns Hopkins University’s Homewood Campus.

As part of the revitalized Charles Village corridor, guests will feel immersed in both campus life and the surrounding community, and able to enjoy all that Johns Hopkins University and Baltimore have to offer the moment they leave the hotel.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

Study Hotels is honored to bring its genuine hospitality and high-quality, full-service lodging to Johns Hopkins University in Baltimore, MD.

The Study at Johns Hopkins is currently seeking a Hotel Controller to manage the property's day-to day-accounting functions and provide the General Manager and Corporate Office with accurate, and relevant financial data to ensure the smooth operation of the property.

This position is responsible for the administration of accounts payable, accounts receivable, general cashiering, income auditing and general ledger functions.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities Manages the day-to-day aspects of the property’s Accounting Department, including, but not limited to : AR, AP, month end reporting, cash flow projections, annual budget preparations, and overseeing all activities relating to the financial aspects of the hotel and restaurant.

Implements procedures and systems as directed by Study Hotel’s corporate office and enforces policies, procedures, and brand standards.

Reviews and reports on the hotel and restaurant’s positions in areas of income, expense, and earnings, based on past, present, and future operations and validates completeness and accuracy to the General Manager and Study Hotel’s corporate office.

Ensures the accurate and timely payment for all vendors, including fees relating to federal, state, and local taxes, licenses, permits and regulatory contracts.

Works with department leads to proactively assist with purchase orders, cost control, revenue enhancement possibilities, and monthly reporting requirements.

Works alongside the General Manager in creating the annual budget. Manages the processes, facilitates meetings, and gathers feedback from department leads.

Acts as the property’s check and balance in all financial aspects. Reviews all revenue adjustments, paid out vouchers, and complimentary guest amenities.

Fundamentals Education : A Bachelor’s degree in finance, accounting or related field is preferred. Experience : A minimum of 3 years in a similar role within the hospitality industry, with a proven advancement record and currently employed in a management position.

Skilled in the use of advanced, moderately complex, Property Management, Point of Sale, Accounting, and Time & Attendance Systems.

Strong proficiency with Microsoft Excel, Word, and Outlook. Possess a thorough knowledge of Accounting practices and procedures including the Uniform Systems of Accounts for the Hotel Industry.

Proficient with US, State, and Local tax regulations. Excellent verbal and written interpersonal communication skills. Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.

Ability to positively communicate and interact with all hotel departments, external vendors, and guests. Study Hotels is a drug free workplace.

Pre-employment drug test and background check required. About Us The Study at Johns Hopkins, the fourth property of the Study Hotels brand, is located at the main gate of Johns Hopkins University’s Homewood Campus.

As part of the revitalized Charles Village corridor, guests will feel immersed in both campus life and the surrounding community, and able to enjoy all that Johns Hopkins University and Baltimore have to offer the moment they leave the hotel.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. Powered by JazzHR