Stonebridge Companies Jobs (13)

City, State :

South San Francisco, CaliforniaStarting hourly wages $18.00

The purpose of the BREAKFAST ATTENDANT is to connect with guests at breakfast, ensuring guest satisfaction and provide service recovery when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Provides personalized service to all guests.
• Regularly communicates and converses with all guests.
• Prepares food and beverages according to recipe.
• Fully understands and complies with all food safety requirements.
• Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards / requirements.
• Efficiently replenishes buffet with food, beverages and / or supplies as needed.
• Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary.
• Properly disposes of used plates, utensils, napkins and / or cups as necessary.
• May be responsible for keeping inventory stocked by ordering additional food and / or supplies as needed
• Responds quickly to guest requests in a friendly manner; follows up to ensure guest satisfaction.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work :

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS :

High School diploma or equivalent and / or one year related experience and / or training.

QUALIFICATIONS

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Must speak proficient English.

WORK ENVIRONMENT :

The work environment normally entails the following :

• Indoor work environment
• Minimal to moderate noise levels consistent with hotel environment

Top of Form

PHYSICAL DEMANDS :

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to :

• Stand more than 2 / 3 of the time
• Walk more than 2 / 3 of the time
• Sit less than 1 / 3 of the time
• Reach with hands and arms more than 2 / 3 of the time
• Lift up to 50 pounds.
• Push / pull up to 50 pounds.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

City, State :

Denver, ColoradoStarting wage is $16 / HR

The Bartender is responsible for greeting customers, taking drink / food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Assist and approach all guests in a sincere, courteous and service-oriented manner, and whenever possible, goes the extra mile to ensure total guest satisfaction.
• Learn guest’s name and uses them to address them. Remember regular guest’s favorite drinks.
• Perform cashier duties following both Stonebridge Companies and the Franchise standards, while ensuring quality service and guest satisfaction.
• Thoroughly and correctly set up the bar prior to opening; makes sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
• Knowledgeable about all menu items and beverages served, their garnish, contents and preparation methods. Can answer guest’s questions regarding such with confidence and accuracy.
• Utilize suggestive selling techniques to increase check averages.
• Must complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved classes.
• Adhere to all local and national liquor laws.
• Check guest order prior to serving to ensure that appearance, temperature and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• To take and know inventory at all times and requisition daily supplies as needed to ensure efficient operations.
• Take order accurately and follow proper cashiering functions by completing / closing guest checks and submitting information into POS system.
• Follow prescribed procedures in serving liquor.
• Be knowledgeable about the computer system to handle all guest transactions.
• Pre-busses and busses all tables per standards and prepares for future customers.
• Attend meetings / training as required by management.
• Must be of legal age to serve alcoholic beverages, according to local state laws.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work :

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS :

A high school diploma or general education degree (GED); and / or experience in a hotel or related field preferred.

Completions of Bartender's school or course preferred.

Minimum of one year of bartending experience preferred.

Must complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved classes.

QUALIFICATIONS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to interpret and perform basic math functions.
• Ability to interpret and perform basic computer and POS system functions.

WORK ENVIRONMENT :

Most work is conducted in an environment with temperature control and natural and artificial light. There could be frequent exposure to the outdoors.

PHYSICAL DEMANDS :

• Must be able to stand and / or walk for long periods of time.
• Must be able to lift up to 50 lbs. on a regular basis.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

City, State :

New Orleans, Louisiana

The purpose of a MAINTENANCE ATTENDANT is to perform routine property and equipment repairs and preventative maintenance, monitor utilities and assist in ensuring the safety of guests and associates in compliance with all corporate and brand standards and all federal, state and local laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Responds in a courteous and timely manner to all guests’ questions, complaints or requests.
• Performs maintenance and repair work on the interior and exterior of building, hotel rooms and contents, laundry and kitchen / refrigeration equipment, lighting, heating / air conditioning (HVAC) ventilation, water treatment systems and swimming pools.
• Conduct inspections for Preventative Maintenance needs.
• Ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc.
• Replenish supplies in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift.
• Completes assigned work orders in a timely manner and within specifications.
• Record and report completed repairs and items that require further attention.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

REQUIRED COMPETENCIES :

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work :

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

QUALIFICATIONS AND REQUIREMENTS :

The requirements listed below are representative of the knowledge, skills, and / or abilities required.

EDUCATION / EXPERIENCE

A high school diploma or general education degree (GED) and six months to one year of related experience and / or training;

or equivalent combination of education and experience. Working knowledge of carpentry, plumbing, electrical work, painting, HVAC work and masonry.

Ability to work nights, weekends and holidays.

LANGUAGE ABILITY

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

WORK ENVIRONMENT :

The work environment normally entails the following :

• Ability to work in all types of inclement weather conditions
• 1 / 3 to 2 / 3 of time working near mechanical parts, with vibration and risk of electrical shock, and in high, precarious places, on ladders and in extreme cold and heat.
• Exposure to cleaning chemicals throughout the day
• Moderate to occasional loud noise levels consistent with hotel environment

PHYSICAL DEMANDS :

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

• Stand or walk more than 2 / 3 of the time
• Sit less than 1 / 3 of the time
• Use hands to finger, handle, or feel 75% of time
• Reach with hands and arms 75% of time
• Reach overhead with hands and arms 25% of time
• Stoop, kneel, crouch, or crawl, climb or balance 50% of time
• Talk or hear 50% of time
• Carry / Lift / Push / Pull up to 75 lbs.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

City, State : Denver, Colorado

Denver, Colorado

The purpose of the SOUS CHEF Hourly is to direct and participate in the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods, order supplies, and keep records and accounts.

PRIMARY DUTIES AND RESPONSIBILITIES :

• Check the quality of raw or cooked food products to ensure that standards are met.
• Monitor sanitation practices to ensure that employees follow standards and regulations.
• Check the quantity and quality of received products.
• Order or requisition food or other supplies needed to ensure efficient operation.
• Supervise or coordinate activities of cooks or workers engaged in food preparation and kitchen maintenance.
• Inspect supplies, equipment, or work areas to ensure conformance to established standards.
• Determine how food should be presented and create decorative food displays.
• Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.
• Estimate amounts and costs of required supplies, such as food and ingredients.
• Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.
• Maintains regular attendance and is consistently on time.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work

• Looks for ways to improve and promote quality.
• Applies feedback to improve performance.
• Work is accurate, thorough, and neat.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceed productivity standards.
• Assists staff in achieving their personal productivity expectations.

Associate demonstrates SAFETY AND SECURITY measures

• Observes, adheres to safety and security procedures, promoting a safe work environment.
• Provides proper safety and security training to staff.
• Practices and enforces proper safety techniques.

Associate demonstrates INITIATIVE

• Seeks out new assignments and assumes additional duties when necessary.
• Undertakes self-development activities.
• Includes appropriate people in decision-making.

Associate demonstrates effective TEAMWORK

• Contributes to building a positive team spirit.
• Works effectively with other departments to accomplish goals.

Associate demonstrates effective CUSTOMER SERVICE SKILLS

• Manages difficult or emotional customer situations.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.

Associate demonstrates effective SUPERVISING skills

• Makes self available to staff to answer questions and provide direction.
• Delegates work assignments and follows up to ensure completion.
• Develops staff so that successful customer service scores are achieved.

Associate demonstrates clear and effective ORAL / WRITTEN COMMUNICATION

• Able to communicate effectively with staff and other departments.
• Practices attentive and active listening with all employees.
• Able to read and interpret written information

Associate demonstrates ACCOUNTABILITY for their job performance

• Performs work with little or no supervision; works independently.
• Takes responsibility for own actions.
• Follows instructions and responds to management direction.

EDUCATION AND EXPERIENCE REQUIREMENTS :

College or university program certificate; or two to four years related experience and / or training; or equivalent combination of education and experience.

QUALIFICATIONS

Ability to interpret and perform basic computer functions, including MS Office, Outlook, Word, and Excel.

SUPERVISORY RESPONSIBILITIES

Position has supervisory responsibilities.

WORK ENVIRONMENT

The work environment normally entails the following :

• Kitchen work environment. Hot temperatures are common.
• Exposure to cleaning chemicals throughout the day
• Minimal to moderate noise levels consistent with a kitchen environment

PHYSICAL DEMANDS

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to :

• Stand more than 90% of the time
• Walk more than 50% of the time
• Use hands to finger, handle, or feel more than 90% of time
• Lift up to 50lbs more than 1 / 3 of the time
• Push / pull up to 50lbs more than 1 / 3 of the time.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

City, State :

Denver, ColoradoWage starts at $18 / HR

The purpose of the PUBLIC AREA ATTENDANT is to ensure that public areas, including elevators, hallways and lobby are clean at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Maintains all public restroom and public areas of the hotel in keeping with high standards of quality.
• Responds to requests for items to be delivered (i.e. rollaway beds, refrigerators etc.) and may perform turndown service.
• Cleans back-of-the-house areas as well as providing items or assistance to the hotel staff ( such as checking the status of rooms, vacuuming offices etc.)
• Maintains inventory for public areas (i.e. towels for fitness center and pool area, headphones for fitness center etc.) and informs Supervisor when inventory is low.
• Consistently monitors public areas to ensure a high standard of cleanliness throughout the hotel.
• Performs additional cleaning projects as directed by the Supervisor (i.e. carpet cleaning, tile and grout cleaning, etc.)
• Perform all duties in accordance with brand standards and with emphasis on meeting or exceeding guest expectations.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Education / Experience

• High school education is not required.
• Up to one month related experience or training; or equivalent combination of education and experience.

Minimum Requirement

• Be able to work in a standing position for long periods of time up to 8 hours a day.
• Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.

What to Expect

• Be part of a cohesive team with opportunities to build a successful career.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

City, State :

Watertown, Massachusetts

The purpose of a MAINTENANCE ATTENDANT is to perform routine property and equipment repairs and preventative maintenance, monitor utilities and assist in ensuring the safety of guests and associates in compliance with all corporate and brand standards and all federal, state and local laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Responds in a courteous and timely manner to all guests’ questions, complaints or requests.
• Performs maintenance and repair work on the interior and exterior of building, hotel rooms and contents, laundry and kitchen / refrigeration equipment, lighting, heating / air conditioning (HVAC) ventilation, water treatment systems and swimming pools.
• Conduct inspections for Preventative Maintenance needs.
• Ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc.
• Replenish supplies in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift.
• Completes assigned work orders in a timely manner and within specifications.
• Record and report completed repairs and items that require further attention.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

REQUIRED COMPETENCIES :

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work :

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

QUALIFICATIONS AND REQUIREMENTS :

The requirements listed below are representative of the knowledge, skills, and / or abilities required.

EDUCATION / EXPERIENCE

A high school diploma or general education degree (GED) and six months to one year of related experience and / or training;

or equivalent combination of education and experience. Working knowledge of carpentry, plumbing, electrical work, painting, HVAC work and masonry.

Ability to work nights, weekends and holidays.

LANGUAGE ABILITY

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

WORK ENVIRONMENT :

The work environment normally entails the following :

• Ability to work in all types of inclement weather conditions
• 1 / 3 to 2 / 3 of time working near mechanical parts, with vibration and risk of electrical shock, and in high, precarious places, on ladders and in extreme cold and heat.
• Exposure to cleaning chemicals throughout the day
• Moderate to occasional loud noise levels consistent with hotel environment

PHYSICAL DEMANDS :

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

• Stand or walk more than 2 / 3 of the time
• Sit less than 1 / 3 of the time
• Use hands to finger, handle, or feel 75% of time
• Reach with hands and arms 75% of time
• Reach overhead with hands and arms 25% of time
• Stoop, kneel, crouch, or crawl, climb or balance 50% of time
• Talk or hear 50% of time
• Carry / Lift / Push / Pull up to 75 lbs.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

City, State :

Las Vegas, NevadaMust Have At least two years of successful and consistent hotel experience.

The purpose of a Front Office Supervisor is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiencies and delivering exemplary customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Works with the hotel Front Office Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.
• Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.
• Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.
• Effectively trains guest service agents on proper front desk procedures.
• Recruits, interviews and selects, in conjunction with the Front Office Manager, the most qualified candidates for front desk positions.
• May prepare weekly schedules for front office staff.
• Address performance deficiencies of front office staff through coaching and disciplinary actions.
• Complete performance evaluations for front office staff timely.
• May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.
• Ensures guest service agents are in compliance with clean, neat uniforms and name badges.
• Required reports are timely and of a quality that can be shared with corporate.
• Rates are accurate and monitored daily.
• Is proficient at managing inventory in the property management system.
• Frequently meets with and reviews work generated by the night auditor.
• Maintains regular attendance and is consistently on time.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by Management.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions.

The requirements listed below are representative of the knowledge, skills, and / or abilities required.

Associate demonstrates ORGANIZATIONAL SUPPORT

• Observes and adheres to safety and security procedures, promoting a safe work environment.
• Ensures new hires complete new hire orientation.

Associate demonstrates INITIATIVE

• Seeks out new assignments and assumes additional duties when necessary.
• Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he / she comes across.

Associate demonstrates exemplary DEPENDABILITY / RELIABILITY

• Can be relied upon regarding task completion and follow up.
• Ensures work responsibilities are covered when absent.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes ownership of all work performed and communicated.
• Completes tasks on time or notifies appropriate person with an alternate plan.

Associate demonstrates acceptable PRODUCTIVITY standards

• Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis.
• Assists department in exceeding productivity standards.

Associate demonstrates effective PROBLEM SOLVING

• Identifies and resolves problems in a timely manner, using intuition and experience to complement data.
• Gathers and analyzes information skillfully.

Associate demonstrates WORKPLACE RESPECT to all associates

• Demonstrates knowledge of EEO policy and promotes a harassment-free environment.
• Shows respect and sensitivity for cultural differences.
• Able to build morale and group commitments to achieve goals and objectives.

Associate demonstrates effective ORAL / WRITTEN COMMUNICATION

• Practices attentive and active listening with all employees.
• Listens without interruption and gets clarification.
• Actively participates in meetings, contributing ideas to improve the company.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Solicits customer feedback to improve service.
• Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs.

Associate demonstrates effective FINANCIAL MANAGEMENT skills

• Monitors and controls labor costs.
• Seeks approval for overtime, if required.

Associate effectively MANAGES PEOPLE

• Provides regular performance feedback and proactively addresses performance concerns of staff.
• Develops staff so that successful customer service scores are achieved.

EDUCATION AND EXPERIENCE REQUIREMENTS :

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and / or training;

or equivalent combination of education and experience.

QUALIFICATIONS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Ability to interpret and perform basic computer functions. Knowledge of Outlook, Word, and Excel.

SUPERVISORY RESPONSIBILITIES

Position has supervisory responsibilities of front office staff.

WORK ENVIRONMENT

The work environment normally entails the following :

• Indoor work environment
• Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS :

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to :

• Stand more than 2 / 3 of the time
• Walk less than 1 / 3 of the time
• Sit less than 1 / 3 of the time
• Lift up to 15 lbs less than 1 / 3 of the time.
• Push / pull up to 15 pounds.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

City, State :

New Orleans, Louisiana

The purpose of the SOUS CHEF is to direct and participate in the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods, order supplies, and keep records and accounts.

PRIMARY DUTIES AND RESPONSIBILITIES :

• Check the quality of raw or cooked food products to ensure that standards are met.
• Monitor sanitation practices to ensure that employees follow standards and regulations.
• Check the quantity and quality of received products.
• Order or requisition food or other supplies needed to ensure efficient operation.
• Supervise or coordinate activities of cooks or workers engaged in food preparation and kitchen maintenance.
• Inspect supplies, equipment, or work areas to ensure conformance to established standards.
• Determine how food should be presented and create decorative food displays.
• Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.
• Estimate amounts and costs of required supplies, such as food and ingredients.
• Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.
• Maintains regular attendance and is consistently on time.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work

• Looks for ways to improve and promote quality.
• Applies feedback to improve performance.
• Work is accurate, thorough, and neat.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceed productivity standards.
• Assists staff in achieving their personal productivity expectations.

Associate demonstrates SAFETY AND SECURITY measures

• Observes, adheres to safety and security procedures, promoting a safe work environment.
• Provides proper safety and security training to staff.
• Practices and enforces proper safety techniques.

Associate demonstrates INITIATIVE

• Seeks out new assignments and assumes additional duties when necessary.
• Undertakes self-development activities.
• Includes appropriate people in decision-making.

Associate demonstrates effective TEAMWORK

• Contributes to building a positive team spirit.
• Works effectively with other departments to accomplish goals.

Associate demonstrates effective CUSTOMER SERVICE SKILLS

• Manages difficult or emotional customer situations.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.

Associate demonstrates effective SUPERVISING skills

• Makes self available to staff to answer questions and provide direction.
• Delegates work assignments and follows up to ensure completion.
• Develops staff so that successful customer service scores are achieved.

Associate demonstrates clear and effective ORAL / WRITTEN COMMUNICATION

• Able to communicate effectively with staff and other departments.
• Practices attentive and active listening with all employees.
• Able to read and interpret written information

Associate demonstrates ACCOUNTABILITY for their job performance

• Performs work with little or no supervision; works independently.
• Takes responsibility for own actions.
• Follows instructions and responds to management direction.

EDUCATION AND EXPERIENCE REQUIREMENTS :

College or university program certificate; or two to four years related experience and / or training; or equivalent combination of education and experience.

QUALIFICATIONS

Ability to interpret and perform basic computer functions, including MS Office, Outlook, Word, and Excel.

SUPERVISORY RESPONSIBILITIES

Position has supervisory responsibilities.

WORK ENVIRONMENT

The work environment normally entails the following :

• Kitchen work environment. Hot temperatures are common.
• Exposure to cleaning chemicals throughout the day
• Minimal to moderate noise levels consistent with a kitchen environment

PHYSICAL DEMANDS

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to :

• Stand more than 90% of the time
• Walk more than 50% of the time
• Use hands to finger, handle, or feel more than 90% of time
• Lift up to 50lbs more than 1 / 3 of the time
• Push / pull up to 50lbs more than 1 / 3 of the time.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

City, State : Seattle, Washington

Seattle, Washington

Join our team!

Basic Purpose : Cleans guest rooms to exacting standards.

Essential Duties and Responsibilities :

Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure.

Makes bed. Vacuums carpet and cleans marble and tile areas. Removes Rooms service trays, dishes and carts to service landings.

• Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens.
• Comply with Stonebridge Work Rules and Standards of Conduct.
• Work harmoniously and professionally with co-workers and supervisors.
• Other housekeeping duties as assigned.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Education / Experience

• High school education is not required.
• Up to one month related experience or training; or equivalent combination of education and experience.

Minimum Requirement

• Be able to work in a standing position for long periods of time up to 8 hours a day.
• Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
• Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.

What to Expect

• Be part of a cohesive team with opportunities to build a successful career.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

City, State :

South San Francisco, CaliforniaHourly wages $20.00

The Bartender is responsible for greeting customers, taking drink / food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Assist and approach all guests in a sincere, courteous and service-oriented manner, and whenever possible, goes the extra mile to ensure total guest satisfaction.
• Learn guest’s name and uses them to address them. Remember regular guest’s favorite drinks.
• Perform cashier duties following both Stonebridge Companies and the Franchise standards, while ensuring quality service and guest satisfaction.
• Thoroughly and correctly set up the bar prior to opening; makes sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
• Knowledgeable about all menu items and beverages served, their garnish, contents and preparation methods. Can answer guest’s questions regarding such with confidence and accuracy.
• Utilize suggestive selling techniques to increase check averages.
• Must complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved classes.
• Adhere to all local and national liquor laws.
• Check guest order prior to serving to ensure that appearance, temperature and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• To take and know inventory at all times and requisition daily supplies as needed to ensure efficient operations.
• Take order accurately and follow proper cashiering functions by completing / closing guest checks and submitting information into POS system.
• Follow prescribed procedures in serving liquor.
• Be knowledgeable about the computer system to handle all guest transactions.
• Pre-busses and busses all tables per standards and prepares for future customers.
• Attend meetings / training as required by management.
• Must be of legal age to serve alcoholic beverages, according to local state laws.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work :

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS :

A high school diploma or general education degree (GED); and / or experience in a hotel or related field preferred.

Completions of Bartender's school or course preferred.

Minimum of one year of bartending experience preferred.

Must complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved classes.

QUALIFICATIONS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to interpret and perform basic math functions.
• Ability to interpret and perform basic computer and POS system functions.

WORK ENVIRONMENT :

Most work is conducted in an environment with temperature control and natural and artificial light. There could be frequent exposure to the outdoors.

PHYSICAL DEMANDS :

• Must be able to stand and / or walk for long periods of time.
• Must be able to lift up to 50 lbs. on a regular basis.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

City, State :

Glenwood Springs, Colorado$15.50 / hr + tips

The purpose of a RESTAURANT SERVER is to serve food and / or beverages to guests according to hotel brand standards and in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation.
• Respond to guest requests in a timely, friendly and efficient manner. .
• Take guest food and / or beverage orders and input orders in appropriate point-of-sale system.
• Retrieve and deliver food and beverage orders in a timely manner.
• Ensure guest satisfaction throughout the meal service.
• Serve alcohol / non-alcoholic beverages in accordance with federal, state, local and company regulations.
• Ensure serving station is well-stocked at all times.
• Perform side work and any other duties as designated by supervisor.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work :

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS :

High School diploma or equivalent and / or one two years related experience and / or training.

QUALIFICATIONS

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Must speak, read and write proficient English.

WORK ENVIRONMENT :

The work environment normally entails the following :

• Indoor work environment
• Minimal to moderate noise levels consistent with hotel environment

Top of Form

PHYSICAL DEMANDS :

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to :

• Stand more than 2 / 3 of the time
• Walk more than 2 / 3 of the time
• Sit less than 1 / 3 of the time
• Reach with hands and arms more than 2 / 3 of the time
• Lift up to 50 pounds.
• Push / pull up to 50 pounds.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

City, State :

Denver, ColoradoWage starts at $17.29

The Bartender is responsible for greeting customers, taking drink / food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Assist and approach all guests in a sincere, courteous and service-oriented manner, and whenever possible, goes the extra mile to ensure total guest satisfaction.
• Learn guest’s name and uses them to address them. Remember regular guest’s favorite drinks.
• Perform cashier duties following both Stonebridge Companies and the Franchise standards, while ensuring quality service and guest satisfaction.
• Thoroughly and correctly set up the bar prior to opening; makes sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
• Knowledgeable about all menu items and beverages served, their garnish, contents and preparation methods. Can answer guest’s questions regarding such with confidence and accuracy.
• Utilize suggestive selling techniques to increase check averages.
• Must complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved classes.
• Adhere to all local and national liquor laws.
• Check guest order prior to serving to ensure that appearance, temperature and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• To take and know inventory at all times and requisition daily supplies as needed to ensure efficient operations.
• Take order accurately and follow proper cashiering functions by completing / closing guest checks and submitting information into POS system.
• Follow prescribed procedures in serving liquor.
• Be knowledgeable about the computer system to handle all guest transactions.
• Pre-busses and busses all tables per standards and prepares for future customers.
• Attend meetings / training as required by management.
• Must be of legal age to serve alcoholic beverages, according to local state laws.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work :

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS :

A high school diploma or general education degree (GED); and / or experience in a hotel or related field preferred.

Completions of Bartender's school or course preferred.

Minimum of one year of bartending experience preferred.

Must complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved classes.

QUALIFICATIONS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to interpret and perform basic math functions.
• Ability to interpret and perform basic computer and POS system functions.

WORK ENVIRONMENT :

Most work is conducted in an environment with temperature control and natural and artificial light. There could be frequent exposure to the outdoors.

PHYSICAL DEMANDS :

• Must be able to stand and / or walk for long periods of time.
• Must be able to lift up to 50 lbs. on a regular basis.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition.

Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination.

Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.