VIP Concierge
Are you looking for a position and company where you can grow long-term and be part of an elite team? Work for one of the most respected companies in the luxury home amenities industry.
With hands on leadership, incredible employee appreciation, and continued opportunity for personal and professional growth see how you can upgrade your career now !
About Us :
Starpower Home Entertainment Systems, Inc. is a nationally recognized specialty retailer and industry leader of luxury audio / video, appliances, and innovative lifestyle solutions founded in 1995.
Combined with the generations of expertise found with Ed Kellum & Son, as well as our other family companies including Star Floors, Inc.
and Star Interior Resources, LLC, we continually bring the latest technology and products to our award-winning showrooms, along with an unmatched customer experience provided by our highly skilled sales, design, and installation teams.
What YOU Do :
The VIP Concierge will be the main contact for our VIP clientele and community partners. You will manage the relationships with VIP clientele by improving satisfaction and inspiring customer loyalty.
You manage clientele communication, conduct customer performance reviews, and assist with planning and executing showroom events.
You build and foster relationships with members of the community, including coordinating community relations programs and donations.
You will work closely with the President / CEO and organize special projects as assigned.
Why Choose Starpower :
- Compensation : $38-45k (or based on experience)
- Work in our state-of-the-art, award-winning showroom in Southlake, TX with travel to other local showrooms
- Great office environment and work / life balance
- Employee Recognition Opportunities
- Collaborate with the best team members in the industry
- Achieve ongoing career goals through executive caliber training and growth opportunities
- Access to robust benefits including Medical, Dental, Vision, Financial Wellness resources and EAP (Employer Assistance Program), 401k w / Match, Paid Time Off, Expense Reimbursement, Employee Purchase Program, and more...
Your Background Profile :
- Experience : Professional customer service : 1-2 years (Minimum)
- Experience with delivering superior professional service to business owners, executives, VIP clients, community partners, and internal departments.
- Experience planning and coordinating a variety of clients, events, and special projects within established time frames.
- Excellent customer service skills.
- Detailed oriented with strong written and verbal communications skills.
- Knowledge : Demonstrated ability to deliver an excellent customer experience, develop customer loyalty, and build long-term business relationships.
- Time management : Utilize time wisely and multitask. Organize and manage multiple priorities / projects with impending deadlines.
- Project Management : Ability to work as part of a team and / or independently with minimal supervision.
- Adaptable : Ability to take initiative and effectively adapt to frequent changes. 24 / 7 access and availability to work evenings and weekends as needed.
Flexibility to work in-office with some hybrid opportunities.
- Computer Skills : Proficiency in Microsoft Word, Excel, and Outlook.
- Education : Associates degree preferred.
Find your passion, join the BEST!
www.star-power.com
An Equal Opportunity Employer M / F / D / V
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management.
All inquiries should be made directly with the organization that posted this employment opportunity.