Standard Chartered Bank Jobs (4)

10 / Jul / 2023, 6 : 59 : 00 PM

TITLE : Client Delivery Specialist

LOCATION : Standard Chartered Bank, New York, NY

DUTIES : Perform client onboarding primarily related to Know Your Customer (KYC) documentation for corporate and Financial Institution segment including Customer Due Diligence (CDD) and Group Introduction Certificate (GIC).

Identify and escalate blockages in system, process, and compliance content. Support Relationship Managers (RMs) in the assessment of risk issues detected in the due diligence process including adverse media, sanction links, PEP links, and nesting scenarios.

Inform product partners on completion of CDD to commence downstream implementation of facilities and accounts, track progress, completion and report status to parties.

Support Group Introduction Certificate (GIC) network account opening related process as appropriate. Track TAT on E2E client on boarding process, identify blockages, hotspots and timely escalations.

Manage and execute all delegated portfolio inclusive of Triggers, Annual Sanctions, Authorized Signatories Updates, FATCA and CRS Tax Updates and Stand Data Maintenance Activities.

Identify missing and additional documents required for CDD reviews. Review documentation received from clients to ensure correctness.

Liaise with CET and Financial Crime Risk (FCR) teams local) and in the network. Respond to segment relevant KYC requests from the network as appropriate.

Initiate and track review cases on Relationship Manager Work Bench (RMWB). Submit cases to CET Makers and perform tasks when required.

Participate in the testing for new bank systems replacing Identity & Verification Tool (IDV) tool and the eCDD+. Maintain T-90 outreach on portfolio to manage horizon risk and ensure client lead time.

Maintain the OD percentage within the agreed threshold for the respective segment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters and maintain working relationships with front office teams and our clients to improve overall Integrated Middle Office (IMO) service and client experience.

Work closely and support hub team and partners in GBS as part of better together values to achieve overall team target. Engage with the FCC and CDD Risk to solve complex queries and CDD governance.

Support teams within IMO to support the end-to-end client experience.

REQTS : Must have a Bachelor’s degree or foreign equivalent in Economics or a related quantitative field, plus five (5) years of progressively responsible experience in the position offered or a related position.

• Employer will accept two (2) years of related work experience in lieu of a Bachelor’s degree. Must have five (5) years of progressively responsible experience in each of the following : Frontend and backend systems used for client onboarding, client management cycle for ongoing monitoring, static data management and ownership unwrapping;
• Sourcing client identification and verification information through various countries registries and regulator sites in the US and countries in Africa, ASEAN, LATAM and Europe;
• Sourcing data sources including Orbis, SWIFT, Bankers Almanac, LexisNexis, and Markit; Assessing risk profiles for clients and conducting due diligence risk assessments, including Client’s Industry Risk, Product Risk, Geographical risk of country of incorporation and operation, Sanctions Risk Assessment, Adverse media assessment, PEP Assessment, Fintech / Payment Services, Securities Services Assessment, Bearer Shares, Complex Ownership, Tax Evasion Risk Assessment Form, and Personal Investment Vehicle Assessment;
• regulatory requirements including collection of Taxpayer Identification Number, USA PATRIOT Act Certification, Gambling Assessment and FinCEN Beneficial Ownership and Control Prong verification;

Norkom-Detica AOC; World Check; and Validation of US Tax FATCA Form and CRS Forms.

HOURS : Full time; Mon Fri (40 hours per week) EOE.

SALARY RANGE : $113,300 - $143,354 / per year

CONTACT : Please email resumes to and indicate job code : 6100426

Ongoing

Job SUMMARY

The role is a core part of the product management team that is accountable for ensuring that the products we offer to clients in the Americas are compliant with the Bank’s policies and procedures, regulatory framework as well as ensuring that the products and process are in line with market needs and overall strategic product directions.

This role is responsible for governance of local cash products (excluding Correspondent Banking product) whilst supporting Cash Product Head engaging TBFX.

The role will also work with the TB Sales team on the local cash products that support flow or BAU deals.

Key Responsibilities

• Product Manager for the corporate segment, supporting Cash Product in executing cash commercialisation agenda including execution of product initiatives, supporting key deals, developing local products, and driving product revenues
• Understand the dynamics of cash management business for Americas region with a view to assess market trends, identify new business opportunities or competitive threats across the region.
• Support Cash Product in driving new cash solutions, supported by client / market intelligence / feedback
• React to new trends and technology and provide feedback to link those with current offering and impact to clients
• Adhere to the global processes around product governance ensuring full compliance with the Bank’s policies procedures and regulatory framework
• Support Cash Product to deliver budget, through active management of : Revenue (existing and new revenue streams)Penetration of the product : No.

of clients using the products in countryReturns ( product profitability) at a deal or client level.

Qualification

Any Cash Management related certifications, just as CTP, are a plus but not required.

Role Specific Technical Competencies

• Payments
• US FMI Fedwire, CHIPS, NACHA
• Business Process Design
• FX Payments and Collections
• Liquidity Management
• Collections

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

When you work with us, you'll see how we value difference and advocate inclusion. Together we :

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Responsibilities

• Product Manager for the corporate segment, supporting Cash Product in executing cashmercialisation agenda including execution of product initiatives, supporting key deals, developing local products, and driving product revenues
• Understand the dynamics of cash management business for Americas region with a view to assess market trends, identify new business opportunities orpetitive threats across the region.
• Support Cash Product in driving new cash solutions, supported by client / market intelligence / feedback
• React to new trends and technology and provide feedback to link those with current offering and impact to clients
• Adhere to the global processes around producternance ensuring fullpliance with the Bank's policies procedures and regulatory framework
• Support Cash Product to deliver budget, through active management of : Revenue (existing and new revenue streams) Penetration of the product : No.

of clients using the products in country Returns (i.e. product profitability) at a deal or client level.

Qualification

Any Cash Management related certifications, just as CTP, are a plus but not required.

Role Specific Technicalpetencies

• Payments
• US FMI - Fedwire, CHIPS, NACHA
• Business Process Design
• FX Payments and Collections
• Liquidity Management
• Collections

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients,munities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drivemerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

When you work with us, you'll see how we value difference and advocate inclusion. Together we :

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer apetitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which isbined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to.

If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Expected annual base pay range for the role is $91,500 to $115,000. Th e final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location.

At Standard Chartered Bank, Base pay is only part of the totalpensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible / hybrid working arrangements for many of our positions subject to role specific considerations.

Learn more about what we offer ( / / sc / us / careers ).

Job ID 2300005896

TITLE : Client Delivery Specialist

LOCATION : Standard Chartered Bank, New York, NY

DUTIES : Perform client onboarding primarily related to Know Your Customer (KYC) documentation for corporate and Financial Institution segment including Customer Due Diligence (CDD) and Group Introduction Certificate (GIC).

Identify and escalate blockages in system, process, andpliance content. Support Relationship Managers (RMs) in the assessment of risk issues detected in the due diligence process including adverse media, sanction links, PEP links, and nesting scenarios.

Inform product partners onpletion of CDD tomence downstream implementation of facilities and accounts, track progress,pletion and report status to parties.

Support Group Introduction Certificate (GIC) network account opening related process as appropriate. Track TAT on E2E client on boarding process, identify blockages, hotspots and timely escalations.

Review weekly CDD report to identify uing cases for client segment, achieve the target of ten CDD and ten GIC approvals per calendar month.

Manage and execute all delegated portfolio inclusive of Triggers, Annual Sanctions, Authorized Signatories Updates, FATCA and CRS Tax Updates and Stand Data Maintenance Activities.

Identify missing and additional documents required for CDD reviews. Review documentation received from clients to ensure correctness.

Liaise with CET and Financial Crime Risk (FCR) teams local) and in the network. Respond to segment relevant KYC requests from the network as appropriate.

Initiate and track review cases on Relationship Manager Work Bench (RMWB). Submit cases to CET Makers and perform" tasks when required.

Participate in the testing for new bank systems replacing Identity & Verification Tool (IDV) tool and the eCDD+. Maintain T-90 outreach on portfolio to manage horizon risk and ensure client lead time.

Maintain the OD percentage within the agreed threshold for the respective segment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct andpliance matters and maintain working relationships with front office teams and our clients to improve overall Integrated Middle Office (IMO) service and client experience.

Work closely and support hub team and partners in GBS as part of better together values to achieve overall team target. Engage with the FCC and CDD Risk to solveplex queries and CDDernance.

Support teams within IMO to support the end-to-end client experience.

REQTS : Must have a Bachelor's degree or foreign equivalent in Economics or a related quantitative field, plus five (5) years of progressively responsible experience in the position offered or a related position.

• Employer will accept two (2) years of related work experience in lieu of a Bachelor's degree. Must have five (5) years of progressively responsible experience in each of the following : Frontend and backend systems used for client onboarding, client management cycle for ongoing monitoring, static data management and ownership unwrapping;
• Sourcing client identification and verification information through various countries registries and regulator sites in the US and countries in Africa, ASEAN, LATAM and Europe;
• Sourcing data sources including Orbis, SWIFT, Bankers Almanac, LexisNexis, and Markit; Assessing risk profiles for clients and conducting due diligence risk assessments, including Client's Industry Risk, Product Risk, Geographical risk of country of incorporation and operation, Sanctions Risk Assessment, Adverse media assessment, PEP Assessment, Fintech / Payment Services, Securities Services Assessment, Bearer Shares,plex Ownership, Tax Evasion Risk Assessment Form, and Personal Investment Vehicle Assessment;
• U.S. regulatory requirements including collection of Taxpayer Identification Number, USA PATRIOT Act Certification, Gambling Assessment and FinCEN Beneficial Ownership and Control Prong verification;

Norkom-Detica AOC; World Check; and Validation of US Tax FATCA Form and CRS Forms.

HOURS : Full time; Mon - Fri (40 hours per week) EOE.

SALARY RANGE : $113,300 - $143,354 / per year

CONTACT : Please email resumes to [email protected] and indicate job code : 6100426

Job ID 2300011753