Speelya's Barista - Part Time
POSITION SUMMARY
The individual in this position is responsible for providing prompt service, quality beverages including (espresso and coffee drinks) and food, and conducting cash register transactions, while maintaining a friendly, upbeat and clean atmosphere.
JOB RESPONSIBILITIES :
- Welcome and connect with every customer. Discovers customers needs and appropriately suggests product to enhance service and meet sales goals.
- Prepare beverage and food of the highest quality by following standards of service for the Grab and Go.
- Operate cash register and handles money.
- Clean and maintain the appearance of all merchandise and customer areas.
- Respond to customer inquires and their requests.
- Learn and demonstrate creating the Spokane Tribe Casino experience.
- Must be able to multi task and assist customers swiftly and efficiently.
- Must be able to effectively communicate and problem solve.
- Report to supervisor or manager any customer complaints or issues.
- Monitor stock and communicate with supervisor.
JOB QUALIFICATIONS :
Basic math skills. Verbal communication and customer service skills required. Prior money handling skills, computer skills, required.
Must be knowledgeable in areas regarding operation of Commercial Espresso machines, cooking equipment and have a basic working knowledge of beverages.
These skills and abilities are typically acquired through completion of a high school degree or equivalent, as well as through two months of on-the-job training or equivalent experience.
Must be able to obtain required food handlers certifications.