Spine and Sport Physical Therapy Jobs (2)

POSITION SUMMARY :

Responsible for providing effective customer service to patients, insurance companies and other

medical facilities. Position requires excellent telephone communication skills and sets the tone

for the new patient experience.

QUALIFICATIONS :

• Good verbal and written communication skills 1+ years customer service experience
• Teamwork environment
• Able to work directly with people of all backgrounds
• Bilingual English / Spanish fluency required

DUTIES & RESPONSIBILITIES :

Meet daily qualitative and quantitative targets for yourself and your team, and achieve all

objectives for service, productivity, and quality.

• Handle a large volume of inbound calls in a timely manner.
• Follow communication scripts.
• Maintain ownership of calls throughout the lifecycle of a caller's request
• Screening and routing patient calls to other departments efficiently.
• Maintains a good working relationship and effective communication both within the

department and with other departments for the benefit of the patient.

Other duties as assigned.

REQUIREMENTS :

• High school degree or equivalent
• Experience working in a call center or customer-support role
• Strong active-listening and verbal-communication skills
• Proficiency in problem-solving
• Ability to multitask and manage time effectively.
• Smile over the phone."
• Excellent customer service skills via telephone.

PHYSICAL DEMANDS :

• Requires occasional lifting up to 30 pounds.
• Requires prolonged sitting and frequent phone and computer use (typing, mousing).
• Requires occasional standing, walking, bending, stooping, reaching.
• Requires manual and finger dexterity and eye-hand coordination, as well as vision and

hearing within normal range.

• Requires proficiency in use of office machines such as telephone, computer, copier.
• Requires the ability to speak clearly and concisely.

I have read and agree to the above job description. I understand that this is a summary of job

Interested applicants should send their resume to out Talent Acquisition Team at . Learn more about our company at

Spine & Sport are an equal opportunity employer.

Spine & Sport Physical Therapy is looking for licensed Physical Therapists to join our growing company! Physical Therapists of all levels of experience are encouraged to apply.

We are seeking motivated, team-oriented clinicians to provide exceptional patient-centric experiences in our outpatient clinic in City Heights, San Diego, CA The ideal candidate would utilize evidence-based orthopedic practice, exhibit a passion for individualized care and possess strong interpersonal skills.

We offer a competitive salary, commensurate with experience, as well as monthly and quarterly performance bonuses.

Comprehensive Benefits Include :

• Starting salary at $81,000 up to $92,000 plus monthly incentive - commensurate with experience. Highly competitive and negotiable.
• Medical, dental, vision and life insurance
• Paid time off and paid company holidays
• 401k plan with company match
• Continuing education allotment
• Numerous internal continuing education courses annually
• Unique profit-sharing opportunity via an Employee Stock Ownership Plan (ESOP) that gives our employees ownership interest in the company!

Duties and Responsibilities :

• Responsible for evaluation, treatment, plan of care and exercise prescription for patient caseload
• Provide accurate and timely documentation in EMR for all treatments provided
• Appropriate discharge management and patient follow-up
• Supervise support staff of PTA's and aides
• Maintain a clean and safe environment for patients in accordance with local, state and federal guidelines

Requirements / Qualifications :

• California Licensed or License pending Physical Therapist
• Outpatient orthopedic experience preferred
• Strong clinical decision-making skills
• Works as a collaborative team member with other staff
• Strong interpersonal and communication skills
• Exhibits an engaging, friendly and professional demeanor with patients
• Commitment to practicing evidence-based medicine and providing the highest quality of care

Interested applicants should send their resume and cover letter to our Talent Acquisition Team at . Learn more about our company at

Spine and Sport is an equal opportunity employer.