Somerpointe Resorts Jobs (2)

Job Type Part-time Description

ROLE

Responsible for maintaining the reception and retail areas of the Spa while providing a positive and friendly attitude. Assist with scheduling, answering phones, and check-in and out of appointments while partaking in genuine interactions that provide the highest level of guest service.

RESPONSIBILITIES

• Maintain a polished and professional image at all times
• Provide courteous guest service to all guests.
• Must be able to initiate and engage in conversations in a professional and friendly manner.
• Assist visiting guests and answer phones promptly, giving accurate information
• Check spa voicemail messages and emails and respond promptly
• Must be multi-task oriented
• Must be able to work well with others and develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Must communicate any appointment cancellations, changes, effectively, to the team to provide seamless experience for guests.
• Must be able to perform job responsibilities with minimal supervision
• Adheres to all regulatory, company and department policies and procedures
• Schedules appointments accurately
• Must be able to handle the computer system and all cash handling procedures accurately
• Must be able to work well under pressure and handle multiple guests at one time
• Knowledge of all spa menu, treatments, and retail items
• Must maintain cleanliness of reception and guest areas
• Stock brochures at reception desk
• Restock retail items
• Must be able to contact other departments for assistance when needed
• Receive customer' complaints and feedback and direct them to management
• in order to improve on service delivery
• Perform other tasks as assigned by management
• Participate and attend in all training classes and staff meetings

Requirements

REQUIREMENTS / QUAUFICATIONS

• One year of spa reception experience
• One year of experience in Microsoft Word and Excel

EEO / Drug Free Workplace

Job Type Part-time Description

Letz Go Gaming features 17 South Booze & Bites, Arturo's Pizzeria and The Village Cafe at Tahiti Village!

17 South Booze & Bites is a casual dining option that keeps the relaxing, tropical island theme of the resort with subtle decor and an island-inspired menu.

Whether you want to catch the game on one of our widescreen televisions while enjoying one of the 14 draft beers on tap, or enjoy a mixed drink with your loved one on the patio overlooking our beautiful pool, 17 South is the place to do it.

Arturo's Pizzeria is a story that begins with a boy from Brooklyn in love with a time, a place and a borough. A boy who never forgot the sights, the sounds and oh yes, the pizza.

Especially the pizza. Arturo's Pizzeria features Brooklyn specialty pizzas in Las Vegas!

The Village Cafe features grab and go items so you can eat on the run and get back to the fun. Yogurts, sandwiches, specialty coffee drinks and pastries await your indulgence, along with an assortment of beverages, frozen foods, and snacks.

Located in the main lobby next to the front desk, the Wiki Wiki also has a great selection of Tahiti Village logoed merchandise, including T-shirts, polo shirts, hats, and much more.

ROLE

Prepare specialty coffees and other beverages for guests in Wiki Wiki and Village Café. Serve food such as baked goods, sandwiches, and ice cream to order.

Receive and process customer payments in Wiki Wiki and Village Café.

RESPONSIBILITIES

• Follow recipes when preparing food and beverage items
• Exhibit an approachable and friendly attitude at all times
• Practice suggestive selling techniques
• Communicate proper knowledge of all menu and retail items to guests
• Communicate in a professional manner with guests and co-workers
• Demonstrate proper methods and techniques of cleaning facility and equipment
• Maintain the cleanliness and appearance of all store and storage areas
• Maintain appropriate stock of all food, beverage and retail items
• Utilize proper methods and practices of food preparation and service
• Complete shift checkout sheet in an accurate, neat, and timely manner
• Check in all received orders and unpack accordingly
• Ensure all food products are rotated on a FIFO basis
• Follow all state and federal policies regarding the sale of alcohol and tobacco products
• Enforce all company standards, policies and guidelines
• Complete all other store tasks and activities as assigned in a prompt, cooperative and accurate manner

Requirements

Work Posture Requirements :

• Sitting : Occasionally
• Standing : Frequently
• Walking : Frequently
• Driving : N / A
• Bending (from waist) : Frequently
• Crouching (squat) : Occasionally
• Kneeling : Occasionally
• Crawling : Rarely
• Climbing (stairs) : Frequently
• Climbing (ladder) : Rarely
• Twisting : Occasionally
• Reaching : Occasionally
• Wrist Motion : Occasionally

Carrying Requirements :

• Items Carried : Supplies in all food and beverage outlets
• Distance : 20 feet
• Times Per Day : Several
• Maximum Weight : 50 lbs

Moving / Lifting Requirements :

• Items Moved / Lifted : Supplies in food and beverage outlets
• Times Per Day : Several
• Maximum Weight : 50 lbs

Moving / Lifting Levels / Heights :

• Floor : Occasionally
• Knee : Occasionally
• Waist : Frequently
• Chest : Frequently
• Overhead : Occasionally

Push / Pull Requirements :

• Item Name : Furniture Frequency : Occasionally
• Item Name : Vacuum Frequency : Occasionally
• Item Name : Utility Cart Frequency : Frequently
• Item Name : Click here to enter text. Frequency : Choose an item.

Environmental Conditions :

• Inside / Outside : Yes
• Hot / Cold Temperatures : Yes
• Wet : Yes
• Noise : Yes
• Power Equipment : Yes
• Traffic Hazards : No
• Chemical Hazards : Yes
• Heights : No
• Dust : Yes
• Close Quarters : Yes
• Fumes / Odors : No
• At least 21 years of age
• Required Clark County Health Card, TAM / Alcohol Awareness Card
• A gracious, friendly, patient and helpful attitude towards guests
• Flexible schedule with full availability on nights and weekends

EEO / Drug Free Workplace