Sofitel Philadelphia at Rittenhouse Square Jobs (1)

Job Description

• As a Security Agent, you will be responsible for the safety and security of the hotel on a designated shift. Responsibilities will include completing numerous scheduled walk through’s of the entire property, completion of daily security logs and loss prevention efforts.
• Will also be responsible for assisting guests in security related situations, such as lost and found, noise issues, safety and security concerns, etc.
• In addition you will showcase your expertise by exercising good judgment and a strong intuition to anticipate the needs of the guests, diffuse difficult situations, and meet any existing concerns in the different departments as needed.
• Will operate all life safety equipment, and be able to respond to safety concerns in a calm, efficient and effective manner.

Qualifications

• Excellent communication verbal and written, organizational and problem solving skills that will allow you to complete every log with accuracy and utmost professionalism.
• An ability to work under pressure and remain poise and professional in very situation.
• A can-do, positive attitude that highlights your technical skills and abilities.
• An ability to naturally engage with guests and show empathy while meeting their challenges.
• knowledge of Microsoft and Excel is required. Flexible schedule and availability is a preferred.

Additional Information

Your team and working environment :

• Be part of an influential team to guide the transformation of luxury, French hospitality.
• We recognize and celebrate team and individual successes.
• We are a brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests.