Customer Service Representative
At Social Status Solutions, we specialize in taking our clients' product inquiries and turning them into profitable accounts.
This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development.
Our entry-level Customer Service Representatives continue to be the point of contact for our customer accounts. They initiate, maintain, and sustain relationships with each of our customers to bolster ROI and revenue.
Internally, we focus on the growth and development of our Customer Service Representatives. Since the growth we have seen over the last few months, we are seeking someone who can start with us at entry-level, but is invested in the long-term benefits of organic growth with a company.
If you have a student mentality, drive to grow from the entry-level, and are passionate about working with others, this job is for you! Entry-Level Customer Service Representative Responsibilities : Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services Be a product expert to provide consistent and straightforward customer service Negotiate inquiries with precision, while overturning any additional customer objections Participate and engage in ongoing in-house training and development with other entry-level Customer Service and Sales Representatives Eagerly assist in additional professional tasks and enthusiastically accept challenges What We Are Looking For In Our Next Entry-Level Customer Service Representative : A High School Diploma or equivalent is required 1-2 years of experience in customer service, sales, retail, or related field is highly encouraged Exemplary communication skills and negotiation tactics Impeccable time management skills and the ability to adapt to many situations Discipline to self-dedication to constant learning and improvement The ability to thrive in a fast-paced environment Approachable, friendly, and positive demeanor while working with entry-level Customer Service and Sales Representatives and customers #LI-Onsite Powered by JazzHR
Marketing Assistant
Social Status Solutions is seeking a vibrant, energetic, and dedicated entry-level Marketing Assistant to join our growing team! Our firm has been in the Atlanta area and was founded on the principles of excellent customer service and a dedication to providing our clients with the highest quality of marketing, sales, and advertising services.
Our goal is to integrate creative marketing and sales tactics in a new and innovative way with their consumer base to increase their brand awareness and long-term customer loyalty.
Previously using this individualized approach with our entry-level Marketing Assistants saw profit margins increase, and the overall sales pipeline remained on a steady incline.
This growth has led our company to search for a new member of our Marketing Team! Our entry-level Marketing Assistant is someone integral to our success moving forward.
They possess a student mentality with a friendly and inviting demeanor working with others. Our position is to start entry-level and provides one-on-one training in daily deliverables such as market / territory research, sales tactics, client communication, and reports directly to the Senior Marketing Manager.
Responsibilities & Core Deliverables of Our entry-level Marketing Assistant : Communicate and interact directly with clients and customers Conceptualize and lead promotional sales campaigns, working closely with the Senior Marketing Manager Identify specific target markets to help promote our clients’ products and services Coordinate and present territory research to the rest of the entry-level and senior-level Marketing Team Develop and showcase leadership skills throughout the entry-level Build brand awareness and recognition through the implementation of individualized marketing and sales campaigns Support every angle of marketing with a customer-first approach to drive growth and brand loyalty Deliver results to our clientele daily and meet all objectives and goals Assist senior-level Marketing Manager with any other designated projects Requirements & Expectations of Our entry-level Marketing Assistant : Associate’s degree or 4-year degree preferred 1 year of experience in customer service or customer-centric industry is required Ability to work in a fast-paced environment Highly motivated Team-oriented mindset Exceptional communication skills Versatile and dependable Friendly, positive, and upbeat personality #LI-Onsite Powered by JazzHR