Restaurant Team Member
Average Rate : $16.50 / hour!*
Average rate includes hourly wage + average hourly tip earnings)
What’s in it for YOU?
Have fun and work hard! As a Shack Team Member, you will be a valued and integral part of our team from Day One. You will have the opportunity to train on every station in the Shack while increasing your responsibility and pay.
We value learning & development and provide the ability to grow your career toward Shack Trainer, Cross Trainer, Shift Manager, and beyond at your own pace! In addition to your hourly base pay, you’ll also have the opportunity to earn tips by showcasing your uplifting hospitality skills!
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
Competitive rates & weekly pay
Medical, Dental, & Vision Insurance plan options to fit your needs*
Discount Programs for Transit, Corporate Fitness, & more
401k Plan with Company Match*
Vacation + Wellness time*
Employee Dining Discount Program
Referral Bonus for bringing new members in to the #ShackFam
Online Training Program & access to self-development tools and resources
Flexible scheduling and self-paced growth opportunities
What do you bring to the table?
We don’t just value the great work you do, we value the great way you do it! 49% is the stuff you do, 51% is the awesome attitude with which you do it.
We are seeking positive and enthusiastic full-time and part-time entry-level team members to join our dynamic team!
Previous hospitality and / or food service experience is a plus, though not required we’ll teach you the rest!
Motivated to learn quickly and grow in a professional, team-oriented environment.
We are fast-paced and looking for people who are quick thinkers, committed, and excited to hit the ground running!
This is an entry level opportunity with no previous experience required! All you need is the motivation to learn and grow in a professional, fast paced, team-oriented environment! We will provide you with all the tools necessary for a successful Shacksperience, with hands-on training, online learning modules, and a structured path to grow your career.
Job Responsibilities
Food prep, customer service, guest interactions, cooking, and cleaning
Delivering exceptional hospitality to our guests
Balancing high volume with high quality
Participating in ongoing training and development
Job Qualifications
Ability to learn quickly in fast-paced, high volume environment
Self-motivated achiever interested in taking on additional roles and responsibilities
Open availability and flexibility is a must ability to work any shift
About Us
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, & more.
With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place with widespread appeal.
Our unique and inspiring culture invites and nurtures motivated people who aspire to be our future leaders. Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack has expanded to 330+ locations nationwide and is still growing!
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Restaurant team member
Average Rate : $17.00 / hour!*
Average rate includes hourly wage + average hourly tip earnings)
What’s in it for YOU?
Have fun and work hard! As a Shack Team Member, you will be a valued and integral part of our team from Day One. You will have the opportunity to train on every station in the Shack while increasing your responsibility and pay.
We value learning & development and provide the ability to grow your career toward Shack Trainer, Cross Trainer, Shift Manager, and beyond at your own pace! In addition to your hourly base pay, you’ll also have the opportunity to earn tips by showcasing your uplifting hospitality skills!
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
Competitive rates & weekly pay
Medical, Dental, & Vision Insurance plan options to fit your needs*
Discount Programs for Transit, Corporate Fitness, & more
401k Plan with Company Match*
Vacation + Wellness time*
Employee Dining Discount Program
Referral Bonus for bringing new members in to the #ShackFam
Online Training Program & access to self-development tools and resources
Flexible scheduling and self-paced growth opportunities
What do you bring to the table?
We don’t just value the great work you do, we value the great way you do it! 49% is the stuff you do, 51% is the awesome attitude with which you do it.
We are seeking positive and enthusiastic full-time and part-time entry-level team members to join our dynamic team!
Previous hospitality and / or food service experience is a plus, though not required we’ll teach you the rest!
Motivated to learn quickly and grow in a professional, team-oriented environment.
We are fast-paced and looking for people who are quick thinkers, committed, and excited to hit the ground running!
This is an entry level opportunity with no previous experience required! All you need is the motivation to learn and grow in a professional, fast paced, team-oriented environment! We will provide you with all the tools necessary for a successful Shacksperience, with hands-on training, online learning modules, and a structured path to grow your career.
Job Responsibilities
Food prep, customer service, guest interactions, cooking, and cleaning
Delivering exceptional hospitality to our guests
Balancing high volume with high quality
Job Qualifications
Ability to learn quickly in fast-paced, high volume environment
Self-motivated achiever interested in taking on additional roles and responsibilities
Open availability and flexibility is a must ability to work any shift
About Us
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, & more.
With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place with widespread appeal.
Our unique and inspiring culture invites and nurtures motivated people who aspire to be our future leaders. Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack has expanded to 330+ locations nationwide and is still growing!
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Restaurant Manager
Stand For Something Good With Us!
We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community.
Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Restaurant Manager (Restaurant Management)
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more.
With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other.
As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve! This is an excellent opportunity for a leader with 2 3 years of restaurant management experience.
If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates.
Qualifications :
- 2 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment
- Food handler certification,
- Ability to learn and train others on all aspects of the Shack operations
- Ability to drive hospitality and inspire others to do so
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
Responsibilities :
- Upholding our standards of excellence and hospitality
- Leading your team
- Managing all functions on our daily checklist
- Handling payroll and scheduling
- Focusing attention on team development
- Overseeing inventory, quality and safety
- Managing the facility
- Leading and developing community relations
Our Benefits include :
- Career development opportunities we are growing!
- Competitive salary + quarterly performance bonuses
- Medical, dental and vision insurance
- 401K plan with company match
- Paid time off (3 weeks to start)
- Charitable opportunities to give back
- Award-winning on-line training
Pay Range - $58,198.40 - $74,193.60
About Us
Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of .
Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.
A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality.
Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
We are expanding across the U.S. and around the world! Join our #ShackFam
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Restaurant Manager
Stand For Something Good With Us!
We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community.
Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Restaurant Manager (Restaurant Management)
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more.
With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other.
As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve! This is an excellent opportunity for a leader with 2 3 years of restaurant management experience.
If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates.
Qualifications :
- 2 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment
- Food handler certification,
- Ability to learn and train others on all aspects of the Shack operations
- Ability to drive hospitality and inspire others to do so
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
Responsibilities :
- Upholding our standards of excellence and hospitality
- Leading your team
- Managing all functions on our daily checklist
- Handling payroll and scheduling
- Focusing attention on team development
- Overseeing inventory, quality and safety
- Managing the facility
- Leading and developing community relations
Our Benefits include :
- Career development opportunities we are growing!
- Competitive salary + quarterly performance bonuses
- Medical, dental and vision insurance
- 401K plan with company match
- Paid time off (3 weeks to start)
- Charitable opportunities to give back
- Award-winning on-line training
Pay Range - $58,198.40 - $74,193.60
About Us
Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of .
Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.
A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality.
Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
We are expanding across the U.S. and around the world! Join our #ShackFam
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Restaurant Team Member
Average Rate : $18.50 / hour!*
Average rate includes hourly wage + average hourly tip earnings)
What’s in it for YOU?
Have fun and work hard! As a Shack Team Member, you will be a valued and integral part of our team from Day One. You will have the opportunity to train on every station in the Shack while increasing your responsibility and pay.
We value learning & development and provide the ability to grow your career toward Shack Trainer, Cross Trainer, Shift Manager, and beyond at your own pace! In addition to your hourly base pay, you’ll also have the opportunity to earn tips by showcasing your uplifting hospitality skills!
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
Competitive rates & weekly pay
Medical, Dental, & Vision Insurance plan options to fit your needs*
Discount Programs for Transit, Corporate Fitness, & more
401k Plan with Company Match*
Vacation + Wellness time*
Employee Dining Discount Program
Referral Bonus for bringing new members in to the #ShackFam
Online Training Program & access to self-development tools and resources
Flexible scheduling and self-paced growth opportunities
What do you bring to the table?
We don’t just value the great work you do, we value the great way you do it! 49% is the stuff you do, 51% is the awesome attitude with which you do it.
We are seeking positive and enthusiastic full-time and part-time entry-level team members to join our dynamic team!
Previous hospitality and / or food service experience is a plus, though not required we’ll teach you the rest!
Motivated to learn quickly and grow in a professional, team-oriented environment.
We are fast-paced and looking for people who are quick thinkers, committed, and excited to hit the ground running!
This is an entry level opportunity with no previous experience required! All you need is the motivation to learn and grow in a professional, fast paced, team-oriented environment! We will provide you with all the tools necessary for a successful Shacksperience, with hands-on training, online learning modules, and a structured path to grow your career.
Job Responsibilities
Food prep, customer service, guest interactions, cooking, and cleaning
Delivering exceptional hospitality to our guests
Balancing high volume with high quality
Participating in ongoing training and development
Job Qualifications
Ability to learn quickly in fast-paced, high volume environment
Self-motivated achiever interested in taking on additional roles and responsibilities
Open availability and flexibility is a must ability to work any shift
About Us
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, & more.
With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place with widespread appeal.
Our unique and inspiring culture invites and nurtures motivated people who aspire to be our future leaders. Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack has expanded to 330+ locations nationwide and is still growing!
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Hospitality
Hospitality Representative
The Hospitality Representative will deliver best-in-class hospitality to guests that engage with Shake Shack through online channels, social media, or review sites via email, text, chat and voice, as well as support our Shacks by handling follow-ups about incidents that happen at our locations.
They will support the growth and evolution of the guest experience by documenting the types of inquiries we receive and spotting trends.
RESPONSIBILITIES
Act as the first point of contact for guests that reach out to Shake Shack via email, text, chat, or phone, and ensure each guest receives timely, personalized, and relevant responses, as well as amicable resolutions to their inquires or complaints.
Encourage social channel engagement by monitoring channels and interacting with guests.
Coordinate with other departments to ensure guests concerns are being handled appropriately.
QUALIFICATIONS
Experience working with CRM platforms such as Desk, Salesforce Service Cloud, and Gladly
1+ year of professional customer support experience in food, hospitality and / or lifestyle brand
Excellent verbal and written communication skills
Full availability, including weekends and PM shifts
Ability to take an innovative and creative approach to problem solving
Passion for the brand
Experience working remotely
About Us
Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of .
Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.
A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality.
Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
We are expanding across the U.S. and around the world! Join our #ShackFam
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.