HERO Dispatcher - San Antonio
Position Description
Join Serco as a HERO Dispatcher in San Antonio, Texas!
This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.
Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.
You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily. Starting pay is $18.
00 / hr with overtime shifts available.
In this role, you can expect to :
- Monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills.
- Dispatch and communicate with Highway Emergency Response Operator (HERO) personnel via radio or telephone using standard protocol to the locations of road hazards and crashes, providing clear directions to the location and an accurate description of an incident as advised by citizens, public safety entities, or department personnel.
- Log potential and confirmed incidents, construction and maintenance closures using ITS software.
- Provide information or assistance to motorists, TxDOT personnel, or other agencies on traffic and road conditions; direct calls to appropriate personnel in traffic operations or take action as necessary.
- Perform clear and concise record keeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information
- Complete the initial and on-the job training programs under the supervision of, and monitored by, the Training Supervisor and Program Manager.
Qualifications
To be successful in this role, you will have :
Have at least six months customer support or equivalent experience
within the last three years.
- High School diploma
- Available to work various shifts, weekends, and holidays
- Able to speak English language (fluent Spanish is plus)
This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.
If you are interested in supporting the TxDOT mission and making the roadways safer for the travelling public, submit your application now for consideration.
Security Engineer
Position Description
Looking for a cyber role at a place you can have influence every day? This position will be on a dynamic team supporting Team Submarine in Washington, D.
C. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you!
Team Submarine’s Program Offices are responsible for :
The acquisition of the OHIO Class replacement and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the COLUMBIA Class.
The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).
The acquisition of New Construction Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.
S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B.
Additionally, successful improvement of the Class’s capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).
The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine.
The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates.
Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities.
Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.
Serco-NA is seeking a motivated Security Engineer to provide engineering and programmatic support to one of our customers with the U.
S. Navy in the Washington, DC area.
In the role, you will :
Assist in the development of standard operating procedures and policy regarding the implementation of Navy Cyber Security Requirements
Interface with the Team Sub Activity Chief Information Officer (ACIO) as required to ensure compliance with Team Sub and NAVSEA Cyber Security requirements
Maintain familiarity of all Cyber Security requirements and procedures initiated at higher levels (DoN, NAVSEA, SEA05Q, etc.
relay that information to the program office, and assist with the application of those requirements.
Perform activities required within the DoD Instruction 8510.01 DoD Risk Management Framework (RMF) (formerly the DoD Information Assurance Certification and Accreditation Process (DIACAP)) to obtain Authorization to Operate (ATO) with Conditions or ATO prior to fielding of all TEAM SUB Enterprise Business Mission Area (BMA), DoD Portion of Intelligence Mission Area (DIMA), Enterprise Information Environment Mission Area (EIEMA), and Warfighting Mission Area (WMA) ashore and afloat systems.
Develop RMF accreditation packages using current DoD Instruction 8510.01 accreditation methods, to include the System Authorization Boundary, Hardware / Software / Firmware list, Dataflow Diagram, Security Plan, Plan of Action, and Milestones (POA&M), System Categorization, Enterprise Reporting RMF Scorecard, System Level Continuous Monitoring (SLCM) Strategy, Risk Assessment Report (RAR), Security Assessment Plan (SAP), and Security Assessment Report (SAR).
- Identify security controls to be implemented, work with system owners to implement, and test controls, prepare required artifacts, and complete actions required in the RMF in the timeframe in which they are required.
- Provide subject matter expertise regarding the development of RMF packages and the RMF process for a portfolio of approximately two hundred systems.
In this capacity, serve as a resource in both package development and in navigating the RMF process for the Team SUB enterprise.
- Serve as a Navy Risk Management Framework (RMF) Validator.
- Independently validate cybersecurity artifacts developed by TEAM SUB Enterprise system owners (approximately two hundred systems) as part of the Risk Management Framework Accreditation and Authorization process that are uploaded to DoN Enterprise Mission Assurance Support Service (eMASS).
- Organize and assist with the updating and coordination of records in the TEAM SUB Enterprise Cybersecurity portfolio of all Business Mission Area (BMA), DoD Portion of Intelligence Mission Area (DIMA), Enterprise Information Environment Mission Area (EIEMA), and Warfighting Mission Area (WMA) ashore and afloat systems.
- Validate that all DON-specified cybersecurity- specific information systems, including Enterprise Mission Assurance Support Service (eMASS), Procurement Business Intelligence Service (PBIS), DoD IT Portfolio Repository (DITPR)-DON, Vulnerability Remediation Asset Manager (VRAM), the DON Application and Database Management System (DADMS), and the Enterprise Reporting Service (ERS) Cybersecurity Scorecard on Secret Internet Protocol Router (SIPR) network, are continuously accurate and reflect the cybersecurity posture of TEAM SUB and its assigned field activities, including NUWC and SUBMEPP and provide status to TEAM SUB staff.
- Respond to data calls from DoD, DON, and NAVSEA organizations.
- Review all system DITPR-DON and DADMS records assigned to the TEAM SUB Enterprise to validate that these systems are current and compliant with Federal Information Security Management Act (FISMA) applicable cybersecurity regulations, as evidenced by the FISMA Scorecard remaining in the compliant (Green) status for a combined portfolio of approximately two hundred systems.
- Participate in the TEAM SUB Enterprise / DON’s annual cybersecurity review of all TEAM SUB BMA, DIMA, EIEMA, and WMA Systems.
This participation shall include liaison with DON and NETWARCOM personnel to review methodology, validate that TEAM SUB systems are compliant, accurate, and ready for inspection, coordinate reviews, and coach cognizant programmatic and technical personnel to help TEAM SUB personnel ensure that applicable DoD regulations identified by DoDI 8500.
01 and DoDI 5000.02 are followed, and that TEAM SUB systems (approximately 200 systems) meet FISMA reporting and privacy requirements.
- Assist in the investigation of inadvertent electronic spillages of classified information, and draft and submit reports to the ASM concerning the spillage and the impact.
- Assist with the coordination of investigations with NAVSEA, Naval Criminal Investigative Service, Defense Security Service, and other authorities.
- Initiate and coordinate remediation actions, and track to closure.
- Educate personnel via Training, Team Talks, e-mail reminders, or through the use of online training to prevent future spillages and recommend policy or procedural changes when needed.
- Provide direct expertise and assistance to ensure that cybersecurity is fully integrated into the system lifecycles of all TEAM SUB acquisition and life-cycle maintenance platform programs in accordance with DoDI 8500.01 and DoDI 5000.02.
Qualifications
To be successful in this role, you will have :
- A current or active DoD Secret clearance.
- A Bachelor’s degree in computer science, management information systems, or related fields or equivalent experience.
- Eight plus year’s of experience with RDT&E and Business IT systems and the phases of Certification and Accreditation (C&A) process.
- Demonstrated oral and written communication skills to work closely with all levels of personnel involved in IT operations and technical aspects of systems.
- Good communications skills and excellent word processing, database, spreadsheet programs, Microsoft applications.
- No travel is required in this role.
Additional desired experience and skills :
- Two or more years of experience in an Information Assurance (IA) or C&A related field.
- Familiarity with and understanding of Navy IT sites, systems, and infrastructure.
If you are interested in supporting and working with our military and sailors, and an enthusiastic Serco team, then submit your application now for immediate consideration it only takes minutes to apply and could change your career!
Environmental Chemist
Position Description
Looking for an exciting opportunity to promote a clean environment and public health? Serco is seeking an Environmental Chemist to will provide sample extraction support to the US EPA Houston laboratory! As a key contributor, you will be responsible for extracting samples in careful compliance with laboratory SOPs to support the determination of analytical results of known and documented quality.
The Environmental Chemist will extract soil and water samples for organic compounds and maintain the organic extraction laboratory.
Working alongside Serco and EPA employees, excellent communication and collaboration skills are a must. The chemist must have a strong commitment to quality, be self-motivated, capable of working independently, and capable working as a group depending on the project.
Serco supports the Environmental Protection Agency (EPA) where we play a vital role in protecting public health. Here you’ll be part of the Environmental Service Assistance Team helping the EPA achieve their mission to protect human health and the environment.
In this role, you will :
- Extract soil and water samples for organic compounds, including semi-volatiles, pesticides, and PCBs.
- Perform cleanup and concentration of extracts.
- Prepare screening extracts.
- Schedule sample preparation activities.
- Maintain inventory of laboratory supplies.
- Support all requirements for environmental health and safety, including chemical hygiene, pollution prevention, and waste management.
Qualifications
To be successful in this role, you will have :
- Bachelor’s degree in chemistry or related scientific discipline.
- At least 2 years of directly related laboratory experience.
- Ability to successfully complete Public Trust Certification prior to final hire.
- This position is contingent on your ability to successfully complete a pre-employment background check and drug screen.
If you are interested in supporting the environment and collaborating with Serco and EPA environmental scientists - then submit your application now for immediate consideration.
It only takes a few minutes and could change your career!