Secure Transportation Company Inc Jobs (2)

Summary Description

The Dispatcher reports to the Transportation Manager and provides support in the timely completion of various routine departmental clerical assignments and other duties as assigned by the Transportation Manager or Transportation Coordinator.

Key Tasks and Responsibilities

• Coordination of Participant Schedules
• Updates and communicates changes in driver daily schedules
• Enter timekeeping data and review timecards daily
• Enter all data from D / A's
• Engage with Partners in Customer Service / Customer Care Support
• Assist with client calls and disseminate accordingly
• Respond to all designated transport requests utilizing company resources.
• Ensure all incoming phone calls are answered in a timely manner
• Complete assigned clerical and administrative tasks as required.
• Assess the next day's resources and forecast potential problems. Re-arrange the schedule anddrivers as needed to ensure proper coverage
• Report all issues promptly with possible solutions to Management
• Schedule Transportation routes as approved by Transportation Coordinator
• Operations Lunch Relief / Backup
• Other Assigned Reports

Education & Training

High School graduate.

College degree preferred.

Commercial driver license with passenger endorsement.

Knowledge and Experience

Experience in Senior Care or related human services industry.

1-year experience with the elderly required

Extensive knowledge of PACE location and surrounding areas streets, neighborhoods and trafficpatterns.

Vehicle scheduling, dispatching and office experience desired.

Core Competencies

• Clear and concise oral and written communication skills
• Planning and organizational ability
• Ability to problem analysis, problem solving & adaptability
• Attention to detail and ability to manage projects with minimal supervision.
• Must possess superior customer service skills and the ability to communicate professionally andeffectively with Management, co-workers, clients and vendors.

Working Conditions

Working hours : Monday - Friday 8 : 00am - 4 : 30pm, varying shifts Overtime and some weekend work as needed

Physical Requirements

May require sitting or standing for up to 4 hours

Position requires working in a seated position while operating computer, keyboard, mouse,phones and printers and filing of documents

Ability to use proper body mechanics

Who We Are

Are you looking to join an organization where you can grow and provide a much-needed service to members of your community?

If yes, Secure Transportation is the company for you! We are a non-emergency medical transportation provider that provides Through the Door best in class transportation services for over 40 years.

We transport our members with compassion, outstanding care, and excellent service.

Our Values

Include putting People First , Doing the Right Thing , providing Through the Door service , and Setting the Bar high to deliver quality transportation.

Current Job Opportunities

We offer Full Time, Part Time and On Call shifts for Drivers. If you are looking to make a difference in someone's life, we would love to speak with you!

Benefits for You

• Competitive Pay
• Sign on Bonus
• Retention Bonus
• Referral Bonus
• Driver Incentive Program
• Medical, Dental & Vision
• 401K
• Paid Training
• Paid Holidays
• Paid Vacation and Sick Pay
• Internal career growth opportunities

What do our drivers do at Secure Transportation?

• Provide safe and reliable transportation
• Ensure timely pick-up and drop off
• Assist with safe loading and unloading
• Report any noticeable care concerns
• Provide wheelchair and / or special needs assistance
• Provide effective communication to the member, client, and management
• Provide outstanding customer service which align to our values
• Be sensitive to the special needs of our members
• Complete required safety vehicle inspections
• Utilize internal reporting APP

What we Require

High school diploma or GED preferred, but not required

Valid Driver's License

Certified clean driving record

Must pass pre-employment screening which includes, but is not limited to Criminal Background Check, Physical, Drug & Alcohol Screening and other requirements

Experience in driving is preferred

Excellent people skills

Push and pull 150 pounds and lift 50 pounds

Secure Transportation is an equal opportunity employer.