Scrubs & Beyond Jobs (1)

OVERVIEW OF THE POSITION

As a Store Manager for Scrubs & Beyond understanding our customers’ needs and helping them find the best product to fill that need is Job One! Our associates are dedicated to delivering exceptional customer service that positively impacts sales and contributes to an upbeat, friendly environment.

You’ll lead, manage and organize our store according S&B’s values, policies and procedures.

MAJOR RESPONSIBILITIES / ESSENTIAL JOB DUTIES

• Model excellent customer service.
• Achieve location’s sales plan and use performance targets to maximize business results.
• Manage, recruit, on-board, and train all staff.
• Ensure associates understand and meet the needs of the business.
• Complete all operational activities in compliance with company policies and procedures
• Implement all merchandising guidelines.
• Effectively manage store inventory.
• Ensure all cash management duties are followed.
• Follow and execute safety and security routines.
• Demonstrate regular attendance and timeliness.

SKILL SET

• Comprehension of standard business practices and the ability to identify processes to help achieve our organizational objectives.
• Broad understanding of customer needs.
• Proved record of managing conflict directly and firmly.
• Ability to communicate clearly and concisely across the organization.
• Able to adapt to changing demands and stressful circumstances.
• Commitment to a flexible schedule.
• Technical aptitude to use company systems.
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.

EXPERIENCE PROFILE :

• Must be at least 18 years of age.
• 1-3 years retail experience.
• Experience in a supervisory capacity.

EDUCATION :

A high school diploma or G.E.D. is required (Some higher education is preferred).

PHYSICAL DEMANDS :

• Constantly standing and walking
• Constantly reaching, pushing, pulling, grasping
• Frequently stooping, kneeling, crouching
• Frequently lifting up to 20 pounds and occasionally lifting up to 50 pounds
• Occasionally climbing and descending ladders and step stools
• Hearing with or without correction to understand verbal communication
• Visual Acuity to perform any activity where the seeing job is at or within arm's reach