Sales professional
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Assist the Family Service Counselors with interment verifications, blind checks and memorials.
JOB RESPONSIBILITIES
Builds at-need charts
Verifies at-need files before sent for verification
Performs blind checks
Follows up with memorial renderings, processes and timelines
Notifies families when flowers are placed
Sets Arrangement Continuation Appointments
Designs memorials
Serves at-need cemetery families that currently own property
Sets follow-up visits at the at-need arrangement conference
Logs information for Family Service Counselors
Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education
High School diploma or equivalent
Certification
Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
None
Knowledge, Skills & Abilities
Ability to communicate effectively with associates, contractor personnel and client families
Ability to work productively with minimal supervision; achieves work objectives in a timely manner
Ability to resolve routine problems promptly and effectively
Ability to adapt to change in priorities
Postal Code : 47150
Job Location : US-IN - New Albany
Job Profile ID : S00130
Time Type : Full time
Location Name : Kraft-Graceland Memorial Park
Dispatcher
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Schedules resources and automotive equipment relating to daily operations in support of a funeral home and / or care center.
Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while maximizing the full potential use of company human and physical resources in accordance with established budgetary standards.
Receptionist
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
JOB RESPONSIBILITIES
Greets guests and visitors, offering assistance when entering the building
Notifies staff members when appointments arrive and escorts guests to appropriate room
Answers routine questions associated with services, products, location directions, etc.
Receives deceased belongings from family and follows chain of custody procedures
Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
Receives incoming mail and packages
Maintains organized and current electronic and paper files and records, such as deeds and trust files
May perform light typing, proofreading, data entry or printing
MINIMUM REQUIREMENTS
Education
High School Diploma or equivalent
Experience
Six months general office, receptionist, or administrative support experience preferred
Knowledge, Skills and Abilities
Working knowledge of MS Office Suite
Clear and professional speaking voice and tone
Professional interpersonal skills to handle sensitive and confidential situations
Position continually requires demonstrated poise, tact and diplomacy
Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Postal Code : 79407
Category (Portal Searching) : Administration and Clerical
Job Location : US-TX - Lubbock
Job Profile ID : F00238
Time Type : Part time
Location Name : Resthaven Funeral Home & Cemetery and Resthaven Memorial Park Crematory
Service Support Specialist (Pilot)
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
This role provides exemplary customer service in all areas of helping client families following the loss of a loved one.
A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs.
The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed.
JOB RESPONSIBILITIES
Meets regularly with Funeral Director(s) to ensure customer needs are met
Frequently communicates with families to coordinate activities
Collects vital information, files death certificates and insurance claims
Schedules appointments for Funeral Directors
Designs and prints memorials; creates, scans, and corrects arrangement documents
Orders merchandise, flowers, urns
Schedules services including coordinating with churches, cemeteries and staff
Assists with setting up funeral / visitation areas and take down
Assists during funeral services and events
May be required to ensure company vehicles are clean and fueled, prior to and after services
Adheres to all Company and Regulatory requirements
Performs other administrative duties for the location when time permits
MINIMUM Requirements
Education
High School diploma or equivalent
Certification / License
Good driving record and valid driver’s license
Experience
2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required
Funeral industry experience preferred but not required
Knowledge, Skills and Abilities
Strong knowledge of computers and software
Above average communication skills
High level of compassion and integrity
Problem solving skills
Ability to multi task and set priorities
Ability to maintain confidentiality
Ability to work beyond standard business hours including weekends
Detail oriented
Professional team player
Pro-actively seeks out tasks
Motivated, enthusiastic work ethic
Work CONDITIONS
Work Environment
Mostly works indoors during all seasons and weather conditions
Occasional work outdoors
Limited amount of local and / or multiple location traveling required
Professional dress is required when in contact with families
Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Occasional periods of time standing, up to 3 hours per day
Climbing stairs to access buildings
Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Ability to lift up to 20 pounds
Work Hours
Working beyond standard business hours as the need arises
Postal Code : 78218
Category (Portal Searching) : Operations
Job Location : US-TX - San Antonio
Job Profile ID : F00349
Time Type : Full time
Location Name : Sunset Memorial Park Crematory
Service Support Specialist (Pilot)
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
This role provides exemplary customer service in all areas of helping client families following the loss of a loved one.
A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs.
The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed.
JOB RESPONSIBILITIES
Meets regularly with Funeral Director(s) to ensure customer needs are met
Frequently communicates with families to coordinate activities
Collects vital information, files death certificates and insurance claims
Schedules appointments for Funeral Directors
Designs and prints memorials; creates, scans, and corrects arrangement documents
Orders merchandise, flowers, urns
Schedules services including coordinating with churches, cemeteries and staff
Assists with setting up funeral / visitation areas and take down
Assists during funeral services and events
May be required to ensure company vehicles are clean and fueled, prior to and after services
Adheres to all Company and Regulatory requirements
Performs other administrative duties for the location when time permits
MINIMUM Requirements
Education
High School diploma or equivalent
Certification / License
Good driving record and valid driver’s license
Experience
2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required
Funeral industry experience preferred but not required
Knowledge, Skills and Abilities
Strong knowledge of computers and software
Above average communication skills
High level of compassion and integrity
Problem solving skills
Ability to multi task and set priorities
Ability to maintain confidentiality
Ability to work beyond standard business hours including weekends
Detail oriented
Professional team player
Pro-actively seeks out tasks
Motivated, enthusiastic work ethic
Work CONDITIONS
Work Environment
Mostly works indoors during all seasons and weather conditions
Occasional work outdoors
Limited amount of local and / or multiple location traveling required
Professional dress is required when in contact with families
Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Occasional periods of time standing, up to 3 hours per day
Climbing stairs to access buildings
Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Ability to lift up to 20 pounds
Work Hours
Working beyond standard business hours as the need arises
Postal Code : 75232
Category (Portal Searching) : Operations
Job Location : US-TX - Dallas
Job Profile ID : F00349
Time Type : Full time
Location Name : Laurel Land Mem Park - Laurel Land Funeral Home
Receptionist
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
JOB RESPONSIBILITIES
Greets guests and visitors, offering assistance when entering the building
Notifies staff members when appointments arrive and escorts guests to appropriate room
Answers routine questions associated with services, products, location directions, etc.
Receives deceased belongings from family and follows chain of custody procedures
Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
Receives incoming mail and packages
Maintains organized and current electronic and paper files and records, such as deeds and trust files
May perform light typing, proofreading, data entry or printing
MINIMUM REQUIREMENTS
Education
High School Diploma or equivalent
Experience
Six months general office, receptionist, or administrative support experience preferred
Knowledge, Skills and Abilities
Working knowledge of MS Office Suite
Clear and professional speaking voice and tone
Professional interpersonal skills to handle sensitive and confidential situations
Position continually requires demonstrated poise, tact and diplomacy
Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Salary : $15.50 / hr.- $18.60 / hr.
Benefits :
MedicalDentalVisionFlexible Spending Accounts (health care and dependent care)Health Savings Account with Company ContributionSick LeaveShort-Term DisabilityLong-Term DisabilityLife InsuranceVoluntary Accidental Death or Dismemberment InsuranceDependent Life InsuranceSCI 401(k) Retirement Savings Plan with Company matchEmployee Assistance Program
Postal Code : 92705
Category (Portal Searching) : Administration and Clerical
Job Location : US-CA - Santa Ana
Job Profile ID : F00238
Time Type : Full time
Location Name : Fairhaven Memorial Park Mortuary Crematory and Flower Shop
Receptionist
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
JOB RESPONSIBILITIES
Greets guests and visitors, offering assistance when entering the building
Notifies staff members when appointments arrive and escorts guests to appropriate room
Answers routine questions associated with services, products, location directions, etc.
Receives deceased belongings from family and follows chain of custody procedures
Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
Receives incoming mail and packages
Maintains organized and current electronic and paper files and records, such as deeds and trust files
May perform light typing, proofreading, data entry or printing
Compensation :
Salary : $20.10 / hr.- $27.60 / hr.
Benefits :
MedicalDentalVisionFlexible Spending Accounts (health care and dependent care)Health Savings Account with Company ContributionSick LeaveShort-Term DisabilityLong-Term DisabilityLife InsuranceVoluntary Accidental Death or Dismemberment InsuranceDependent Life InsuranceSCI 401(k) Retirement Savings Plan with Company matchEmployee Assistance Program
MINIMUM REQUIREMENTS
Education
High School Diploma or equivalent
Experience
Six months general office, receptionist, or administrative support experience preferred
Knowledge, Skills and Abilities
Working knowledge of MS Office Suite
Clear and professional speaking voice and tone
Professional interpersonal skills to handle sensitive and confidential situations
Position continually requires demonstrated poise, tact and diplomacy
Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Postal Code : 98007
Category (Portal Searching) : Administration and Clerical
Job Location : US-WA - Bellevue
Job Profile ID : F00238
Time Type : Full time
Location Name : Sunset Hills Funeral Home
Celebration of Life Event Planner
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
This position offers the opportunity to help families and friends through one of the most difficult times in their lives.
This individual contributor role is responsible for providing assistance with event planning and reporting of Celebration of Life personalized services designed to create a meaningful remembrance that reflects the life and passions of the families’ loved ones.
This includes reserving special rooms, food, and creating mementos. Effective communication skills and attention to detail is required to stay on schedule with daily tasks.
JOB RESPONSIBILITIES
Event Planning Framework
Work with locations’ leaders to schedule staff training for events and packages
Assist Manager with training documents and presentations
Work with location staff to ensure sufficient inventory of event items and products
Maintain list of local and online vendors to accommodate personalized service needs
Event Coordination
Retrieve and maintain personalized order forms for celebration packages
Maintain a sense of empathy and support when communicating with families
Create checklists of contents, items and music needed for services
With Manager approval, purchase recommended decor for services
May be required to retrieve inventory displays and other items needed from storage
Communicate with location staff scheduling for set up of events and breakdowns
In compliance with company policies and guidelines, manage and file all pre and post forms and documentation in a timely manner
This is not intended to be an all-inclusive list of the essential functions or duties related to this job
MINIMUM Requirements
Education
High school diploma or equivalent required
Associate Degree in hospitality preferred but not required
Certifications / Licenses
Valid state driver’s license in good standing
Experience
Two years of hospitality or event planning work experience including assisting with souring, revenue and expenditure tracking
One year funeral industry experience preferred but not required
Knowledge, Skills and Abilities
Exemplary organizational skills
Ability for a high level of creativity and design techniques
Effective communication skills, both written and oral
Intermediate Excel and other MS Office Suite skills
Strong work ethic
Ability to adapt to competing deadlines
Effective and empathetic communication skills
Work CONDITIONS
Work Environment
Work mostly indoors during all seasons and weather conditions
Limited amount of local and / or multiple location traveling required
Comply with Field dress code policy
Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings when needed
Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Lifting up to 25 pounds
Occasional walking, kneeling and reaching
Work Hours
May be required to work beyond standard business hours
Limited travel
Postal Code : 78757
Category (Portal Searching) : Administration and Clerical
Job Location : US-TX - Austin
Job Profile ID : F00361
Time Type : Part time
Location Name : OH MKT Austin
Driver
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Safely and courteously, drives bereaved family members to funeral services, visitations, and receptions. Maintains company vehicles.
JOB RESPONSIBILITIES
Drive company-owned professional vehicles safely to transport bereaved family members to funeral services, visitations, and receptions as well as during funeral processions.
May pick up and return family members to their place of residence.
Consistently punctual and arrives on or before appointments
Courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation;
assists passengers with exiting and entering vehicles and may hold passenger’s hand, arm, or umbrella, providing care to elderly or special needs
May load and unload family mementos or flowers and assist with bringing into family’s residence
Transports and delivers caskets to airports, care centers, or cemeteries; may assist with moving caskets
Couriers documents, family mementos, or flowers to and from Funeral Home and family’s residence
May assist Removal Technician with driving or lifting and transporting
Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
Fuels vehicles as necessary. Follows safety guidelines. Follows expenditure processes
Maintains passenger comfort supplies, such as tissues, water, or umbrellas
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection
MINIMUM REQUIREMENTS
Education
High School Diploma or equivalent
Licenses
Current state / province issued driver’s license with an acceptable driving record
Chauffer’s license as required by state / province law
Experience
At least one (1) year work experience as a courier, driver, or with direct customer interaction strongly preferred
Knowledge, Skills and Abilities
Physical effort requiring attention to driving hazards, traffic, and weather conditions
Ability to lift up to 75 pounds; push / pull up to 200 pounds
Frequent continuous period of standing or sitting up to two hours
Ability to work both indoors and outdoors regardless of weather conditions
Ability to work weekends and evenings to accommodate business needs
Ability to effectively self-manage time and resources ensuring work is efficiently completed
Basic computer skills helpful
Significant amount of local travel required
Postal Code : 44112
Category (Portal Searching) : Operations
Job Location : US-OH - Cleveland
Job Profile ID : F00212
Time Type : Part time
Location Name : Cummings & Davis Funeral Home
Driver
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Safely and courteously, drives bereaved family members to funeral services, visitations, and receptions. Maintains company vehicles.
JOB RESPONSIBILITIES
Drive company-owned professional vehicles safely to transport bereaved family members to funeral services, visitations, and receptions as well as during funeral processions.
May pick up and return family members to their place of residence.
Consistently punctual and arrives on or before appointments
Courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation;
assists passengers with exiting and entering vehicles and may hold passenger’s hand, arm, or umbrella, providing care to elderly or special needs
May load and unload family mementos or flowers and assist with bringing into family’s residence
Transports and delivers caskets to airports, care centers, or cemeteries; may assist with moving caskets
Couriers documents, family mementos, or flowers to and from Funeral Home and family’s residence
May assist Removal Technician with driving or lifting and transporting
Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
Fuels vehicles as necessary. Follows safety guidelines. Follows expenditure processes
Maintains passenger comfort supplies, such as tissues, water, or umbrellas
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection
MINIMUM REQUIREMENTS
Education
High School Diploma or equivalent
Licenses
Current state / province issued driver’s license with an acceptable driving record
Chauffer’s license as required by state / province law
Experience
At least one (1) year work experience as a courier, driver, or with direct customer interaction strongly preferred
Knowledge, Skills and Abilities
Physical effort requiring attention to driving hazards, traffic, and weather conditions
Ability to lift up to 75 pounds; push / pull up to 200 pounds
Frequent continuous period of standing or sitting up to two hours
Ability to work both indoors and outdoors regardless of weather conditions
Ability to work weekends and evenings to accommodate business needs
Ability to effectively self-manage time and resources ensuring work is efficiently completed
Basic computer skills helpful
Significant amount of local travel required
Postal Code : 77018
Category (Portal Searching) : Operations
Job Location : US-TX - Houston
Job Profile ID : F00212
Time Type : Full time
Location Name : Houston Service Center
Receptionist
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
JOB RESPONSIBILITIES
Greets guests and visitors, offering assistance when entering the building
Notifies staff members when appointments arrive and escorts guests to appropriate room
Answers routine questions associated with services, products, location directions, etc.
Receives deceased belongings from family and follows chain of custody procedures
Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
Receives incoming mail and packages
Maintains organized and current electronic and paper files and records, such as deeds and trust files
May perform light typing, proofreading, data entry or printing
MINIMUM REQUIREMENTS
Education
High School Diploma or equivalent
Experience
Six months general office, receptionist, or administrative support experience preferred
Knowledge, Skills and Abilities
Working knowledge of MS Office Suite
Clear and professional speaking voice and tone
Professional interpersonal skills to handle sensitive and confidential situations
Position continually requires demonstrated poise, tact and diplomacy
Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Postal Code : 77023
Category (Portal Searching) : Administration and Clerical
Job Location : US-TX - Houston
Job Profile ID : F00238
Time Type : Full time
Location Name : Forest Park Lawndale Funeral Home
Driver
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Safely and courteously, drives bereaved family members to funeral services, visitations, and receptions. Maintains company vehicles.
JOB RESPONSIBILITIES
Drive company-owned professional vehicles safely to transport bereaved family members to funeral services, visitations, and receptions as well as during funeral processions.
May pick up and return family members to their place of residence.
Consistently punctual and arrives on or before appointments
Courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation;
assists passengers with exiting and entering vehicles and may hold passenger’s hand, arm, or umbrella, providing care to elderly or special needs
May load and unload family mementos or flowers and assist with bringing into family’s residence
Transports and delivers caskets to airports, care centers, or cemeteries; may assist with moving caskets
Couriers documents, family mementos, or flowers to and from Funeral Home and family’s residence
May assist Removal Technician with driving or lifting and transporting
Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
Fuels vehicles as necessary. Follows safety guidelines. Follows expenditure processes
Maintains passenger comfort supplies, such as tissues, water, or umbrellas
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection
MINIMUM REQUIREMENTS
Education
High School Diploma or equivalent
Licenses
Current state / province issued driver’s license with an acceptable driving record
Chauffer’s license as required by state / province law
Experience
At least one (1) year work experience as a courier, driver, or with direct customer interaction strongly preferred
Knowledge, Skills and Abilities
Physical effort requiring attention to driving hazards, traffic, and weather conditions
Ability to lift up to 75 pounds; push / pull up to 200 pounds
Frequent continuous period of standing or sitting up to two hours
Ability to work both indoors and outdoors regardless of weather conditions
Ability to work weekends and evenings to accommodate business needs
Ability to effectively self-manage time and resources ensuring work is efficiently completed
Basic computer skills helpful
Significant amount of local travel required
Compensation :
Salary : $15.50 / hr.- $18.40 / hr.
Benefits : Part-time associates working an average 20 hours a week may be eligible for 401(k).
Postal Code : 93721
Category (Portal Searching) : Operations
Job Location : US-CA - Fresno
Job Profile ID : F00212
Time Type : Part time
Location Name : Lisle Funeral Home