Counter
Company Description
SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele.
Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands : Sant Ambroeus, Casa Lever, Felice with 14 restaurant locations in Manhattan, Southampton, NY and Palm Beach, FL.
Key Responsibilities / Accountabilities :
Service
- Greet the guests who approach the counter displays and who walk into the dining room
- Pack and provide the guests / customer with requested items
- Ensure that all items are correctly rung-in on checks and / or cashed
- Maintain correct pars of items in the display
- Maintain appearance of counter and the display in an on-going manner throughout the hours of operation
- Follow and complete closing counter check list prior to departure unless otherwise assigned by management
- Perform the cash drawer checkout after each shift (ask management for assistance if needed).
Bar / Counter Maintenance
- Accurately maintain the organization and cleanliness of the counter in accordance to health Department standards
- Requisition all needed food items and keep the counter stocked at all times and restock it in the end of the shift (for example cookie tins, olive oil bottles, etc.)
- Prepare all packing products needed for wrapping of items and food products
- Communicate any problems (lighting, cooling units, etc.) to management immediately
- Mark food items with dates at the end of your shift
- Clean the counter at the end of the shift
Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts, Wellness Program.
Bartender
Guests of Manhattan’s first Sant Ambroeus location quickly became regulars, gathering each morning to savor a cappuccino or espresso crafted with an exacting devotion to tradition.
For meals, the denizens of the Upper East Side collected under glittering chandeliers to savor authentic, time-honored recipes and homemade sweets.
It wasn’t long before a new generation was discovering firsthand, the memorable draws and delectable flavors of this Italian Icon.
Sant Ambroeus soon grew beyond Madison Avenue, spreading its signature sensibility.
Today, New York diners can choose between five locations in Manhattan in thriving neighborhoods like the West Village, Soho, and the Upper East Side as well as an outpost in the seaside community of Southampton.
Sant Ambroeus has remained true to Milanese origins and to the flavors, atmosphere, and standout service of that first location.
Each outpost boasts a unique character and design : a nod to ’60s and ’70s Italy here, Etro textiles or Le Corbusier prints there, with perhaps an oversized Clifford Ross photo adding a contrast in minimalism.
Throughout, the soul is always the same : quality, craftsmanship, and the feeling of being among friends. Depending on the location, those friends may include a mix of artists, tastemakers, fashion editors, and writers, many of whom claim to do their best thinking over a vitello tonnato or a perfectly made cappuccino.
In the fall of 2016, Sant Ambroeus Palm Beach opened its doors to a new community, bringing a touch of old-world Milan via contemporary Manhattan to sunny Florida.
A bartender is responsible for providing a positive and friendly guest experience by interacting with patrons while satisfying their beverage needs.
An understanding of mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits is an integral part of the job.
Taking beverage orders from customers and wait staff and serving drinks as requested, paying extreme attention to detail is vitally important to the success of the restaurant.
Job Duties
- Balancing cash receipts
- Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
- Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment
- Organizing the bar area to streamline drink preparation and inventory
- Placing orders for liquor, beer, wine, and other supplies
- Slicing, pitting, and preparing fruit garnishes for drinks
- Planning bar menus
- Creating unique drinks
- Preparing and serving appetizers, snacks, or other food items for customers at the bar
- Complying with all food and beverage regulations
- Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behaviour
- Checking identification to verify legal age requirements for all customers
- Satisfying patron requests in a timely manner.
- Assessing customer preferences and making drink recommendations.
- Collecting money for drinks served and providing change as needed
Skills and Qualifications
- Training or Experience with Bartending
- Extensive Knowledge of Drink Mixing and Garnishing
- Strong Communication Skills
- Positive Attitude and personable demeanour
- Ability to multitask and provide attention to detail
- Ability to Stand for Long Periods
- Strong Observational Skills
- Conflict Resolution
- Computer Literacy
- Second Language a Plus
Working at Sant Ambroeus
- Health insurance
Host
A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave.
The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
- Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
- Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
- Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
- Contribute to team effort by accomplishing related results as needed