Manager
Sammy’s Food & Wine, founded in 1989, operates 13+ locations throughout Southern California and Las Vegas and is continuing to add new concepts and locations.
We are known for our eclectic menu, consistent quality, and our signature Messy Sundae ®; and we also just added 20+ exciting new menu items
The front of house manager oversees all operations at a restaurant (except for the kitchen). This individual shapes a restaurant-goer’s experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring good customer service.
Job Duties
- Interview and hire for a restaurant’s bar and waitstaff. Ability to develop a specialized hiring process to meet a restaurant’s needs.
- Manage the training of the servers, bartenders, hosts, and bussers to meet the specific needs of the restaurant.
- Supervise Upkeep of Guest Areas by directing staff to attend to messes or accidents as well as personally assisting in cleanup.
- Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.
Server
Sammy’s Food & Wine, founded in 1989, operates 13+ locations throughout Southern California and Las Vegas and is continuing to add new concepts and locations.
We are known for our eclectic menu, consistent quality, and our signature Messy Sundae ®; and we also just added 20+ exciting new menu items
You’ll be the face of our restaurant and responsible for our customers’ experiences. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude.
If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.
Job Duties
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food / beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen / bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment